17 Technical And Product Support jobs in Lisbon.

Hiring now: Technical Support Spec @ Bosch, Customer Support For Onli @ Cognizant, Technical Support Engr @ Cloudflare, Transact Prod Rtb L1L2 Sp @ Altersolut, Atlassian Technical Lead @ Devoteam, Technical Support Spec @ Swapcard, Partner Support Agent @ Urban Spor, Qa Training Associate @ Dashlane, Associate Documentation D @ Unit44, Customer Success Spec @ Beqom.Explore more at jobswithgpt.com.

🔥 Skills

technical support (5) Technical Support (4) customer service (3) communication skills (3) B2B (3) Problem Solving (3) Customer Support (3) Customer Satisfaction (3) incident management (2) customer support (2)

đź“Ť Locations

Lisbon (17)
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Bosch

Technical Support Specialist Lisbon
Skills & Focus: technical support, root cause analysis, remote assistance, incident management, customer communication, problem-solving, escalation processes, FAQ input, knowledge database, customer service
About the Company: Bosch is a leading global supplier of technology and services, specializing in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Buildi…
Experience: 1-2 years in technical support
Type: Full-time

Cognizant

Customer Support for Online Video Platform - Italian Lisbon
Skills & Focus: customer support, video streaming, Italian, communication skills, problem solving, technical support, B2C, B2B, multicultural team, flexible hours
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: At least 12 months of direct customer service experience required
Type: Full-time
Benefits: Pleasant working atmosphere, professional development opportunities, competitive salary and pension plan, flexible heal…

Cloudflare

Technical Support Engineer Lisbon
Skills & Focus: Technical Support, Customer Service, Problem Solving, Operating Systems, Attention to Detail, High Volume Tasks, Team Collaboration, Internet Technologies, Language Skills, Flexible Schedule
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: Previous Customer Service experience
Type: Full-time

Altersolutions

TRANSACT Product RTB L1/L2 Specialist Lisbon
Skills & Focus: Production support, T24 Transact, Core banking operations, Troubleshooting, L1 support, L2 support, Incident resolution, Service Level Agreement, Root cause analysis, Knowledgebase

Devoteam

Atlassian Technical Lead Lisbon
Skills & Focus: Atlassian, Jira, Confluence, Service Management, technical guidance, integration, customization, training, troubleshooting, customer satisfaction

Cognizant

Customer Support for Online Video Platform - Spanish Lisbon
Skills & Focus: customer service, B2C, B2B, Spanish, technical support, multilingual, communication skills, problem solving, team spirit, flexible hours
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: At least 12 months of direct customer service experience required
Type: Full-time
Benefits: Pleasant and inspiring working atmosphere, competitive salary & relocation allowance, professional development and clea…

Swapcard

Technical Support Specialist Lisbon
Skills & Focus: Technical Support, Customer Empowerment, Problem Solving, Troubleshooting, Event Technology, Customer Experience, Autonomous Work, Feedback Culture, Continuous Improvement, Remote Work
About the Company: Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recogni…
Type: Full-time

Cloudflare

Technical Account Manager Lisbon
Skills & Focus: Technical Account Manager, Zero Trust, customer support, cloudflare products, technical problem-solving, customer escalations, SASE, network architecture, VPN, customer satisfaction
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: Minimum 8 years of previous experience in a customer-facing team with technical account management or technical support responsibilities.
Type: Full-time

Urban Sports Club

Partner Support Agent Lisbon
Skills & Focus: Partner support, Zendesk, integration-related inquiries, troubleshooting, technical inquiries, KPI, service level agreements, creative problem-solving, remote work, customer service
About the Company: Urban Sports Club offers a flexible and active lifestyle solution for sports enthusiasts through memberships that give access to multiple sports facilities.
Experience: Strong communication skills in multiple languages (Portuguese, German, English); experience with integration support and customer service tools.
Type: Full-time
Benefits: Free Urban Sports Club L Pro Membership, flexible work model, extended remote work options, 30 days paid vacation plus …

Dashlane

QA & Training Associate Lisbon
Skills & Focus: Customer Experience, Quality Assurance, Training, Content Creation, Customer Support, B2B, Feedback, Coaching, Audits, Problem-solving
About the Company: Dashlane’s mission is to deliver the credential security every business and employee needs to thrive. Our top-rated platform pairs enterprise-grade security wi…
Experience: 1+ year experience in a CX role, providing customer service/support across all inbound channels (phone, live chat, and email)
Type: Full-time
Benefits: Hybrid work arrangement with company-sponsored meals, team bonding days, and a multicultural work environment.

Unit44

Associate Documentation Developer Lisbon
Skills & Focus: documentation, engineering support, customer advocate, content design, editing, review, UI strings development, content improvement, process improvement

Cloudflare

Senior Escalation Engineer Lisbon
Skills & Focus: technical troubleshooting, customer escalation, cross-functional collaboration, Linux command line, application protocols troubleshooting, network infrastructure, data analysis, technical support, communication skills, process improvements
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: Minimum 2 years of customer-facing technical experience, preferably technical support or system reliability engineering
Type: Full-time

Dashlane

Team Lead Lisbon
Skills & Focus: Customer Support, Team Lead, Coaching, Performance Management, Customer Satisfaction, Operational Oversight, Quality Assessments, Process Improvement, Stakeholder Management, Zendesk
About the Company: Dashlane’s mission is to deliver the credential security every business and employee needs to thrive. Our top-rated platform pairs enterprise-grade security wi…
Experience: A minimum of two years of experience managing support teams in a fast paced customer support environment for all inbound channels (email, chat and phone), ideally in one of these areas: call center, service industries, tech company (B2B and SaaS is a plus)
Benefits: We offer relocation support (national and international).

Beqom

Customer Success Specialist Lisbon
Skills & Focus: Customer Support, Incident Management, SLA Management, Cross-functional Teams, Technical Support, Communication Skills, Organizational Abilities, Analytical Thinking, Remote Support, Customer Satisfaction
About the Company: beqom is a fast-growing B2B software company focused on managing total compensation for leading enterprises, helping them attract, retain, and motivate talent …
Experience: Experienced
Type: Full-Time

Cloudflare

Technical Support Agent Lisbon
Skills & Focus: Customer Service, Technical Support, Problem Solving, Communication Skills, Customer Satisfaction, High-Volume Tasks, Attention to Detail, Operating Systems, Language Skills, Teamwork
About the Company: Cloudflare is on a mission to help build a better Internet. The company runs one of the world’s largest networks that powers millions of websites, protects and…
Experience: Minimum 1 year of experience with customer billing and invoicing preferred; Previous Customer Service experience
Type: Full-time

Icapital

Support Engineer Lisbon
Skills & Focus: incident response, monitoring, technical support, New Relic, Prometheus/Grafana, ticketing systems, Jira, Confluence, DevOps practices, incident management
About the Company: iCapital is powering the world’s alternative investment marketplace with a financial technology platform that has transformed how financial advisors and firms …
Experience: 2+ years of experience in technical support engineer, operations, NOC or similar role
Salary: Competitive salary
Type: Full-time
Benefits: Comprehensive benefits package including competitive salary, annual performance bonus, equity for full-time employees, …

Emma – The Sleep Company

Customer Excellence Specialist Lisbon
Skills & Focus: Customer Excellence, Customer Issues, Cross-functional Initiatives, Brand Trust, Product Standards, CX Requirements, Complex Problem Solving, Customer Voice, Team Collaboration, Growth Orientation
About the Company: Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, an…
Experience: Highly skilled