12 It Support And Service Desk jobs in Lisbon.

Hiring now: Technical Support Spec @ Bosch, Transact Prod Rtb L1L2 Sp @ Altersolut, Service Desk Analyst Comm @ Vml Enterp, Customer Service Team Mem @ Binance, Noc Operator @ Trustly, Technical Support Spec @ Icapital, Sr Servicenow Technical C @ Devoteam, Sr Escalation Engr @ Cloudflare, Jr It Support Tech @ Auto1.Explore more at jobswithgpt.com.

🔥 Skills

technical support (4) incident management (3) problem-solving (3) Confluence (3) ticketing systems (3) customer service (2) ITIL (2) ticket management (2) Jira (2) ServiceNow (2)

📍 Locations

Lisbon (10) Carnaxide (2)

Bosch

Skills & Focus: technical support, root cause analysis, remote assistance, incident management, customer communication, problem-solving, escalation processes, FAQ input, knowledge database, customer service
About the Company: Bosch is a leading global supplier of technology and services, specializing in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Buildi…
Experience: 1-2 years in technical support
Type: Full-time

Altersolutions

Skills & Focus: Production support, T24 Transact, Core banking operations, Troubleshooting, L1 support, L2 support, Incident resolution, Service Level Agreement, Root cause analysis, Knowledgebase

Vml Enterprise Solutions

Skills & Focus: incident management, ITIL, ticket management, Jira, ServiceNow, Azure DevOps, JQL, Confluence, SLA monitoring, problem management
About the Company: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets …
Experience: Proven experience in incident management processes
Benefits: Great benefits package including social events, training opportunities, medical and dental insurance, life assurance, m…

Binance

Skills & Focus: customer support, ticketing systems, live chat, customer queries, complaints, identification approval, communication, problem-solving, client-facing, customer satisfaction
About the Company: Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by o…

Trustly

Skills & Focus: incident response, operational support, monitoring, troubleshooting, efficiency, service reliability, proactive problem-solving, downtime minimization, customer service, NOC team
About the Company: Trustly is leading the human-centric payments revolution. We are a tech company with industry-leading tech capabilities, dedicated to building the most conveni…

Icapital

Skills & Focus: technical support, problem-solving, effective communication, ticketing systems, documentation tools, database management systems, log file analysis, SaaS applications, cloud storage solutions, monitoring tools
About the Company: iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, a…
Experience: 2+ years of experience in technical support, engineering, operations, or a related field
Type: Full-time
Benefits: Comprehensive benefits package including competitive salary, annual performance bonus, equity, 100% employer-paid healt…

Devoteam

Skills & Focus: ServiceNow, ITSM, ITOM, HR Service Delivery, CSDM, Custom App Development, integrations, technical problems, user experience, workflows

Cloudflare

Skills & Focus: technical troubleshooting, customer escalation, cross-functional collaboration, Linux command line, application protocols troubleshooting, network infrastructure, data analysis, technical support, communication skills, process improvements
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: Minimum 2 years of customer-facing technical experience, preferably technical support or system reliability engineering
Type: Full-time

Vml Enterprise Solutions

Skills & Focus: ticket management, SLA monitoring, reporting, Jira Administration, problem solving, client support, ITIL, Confluence, Jira Service Management, Azure DevOps
About the Company: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets …
Experience: Proven experience in incident management processes
Type: Full-time
Benefits: social events, training opportunities, medical and dental insurance, life assurance, meal cards and much more.

Icapital

Skills & Focus: incident response, monitoring, technical support, New Relic, Prometheus/Grafana, ticketing systems, Jira, Confluence, DevOps practices, incident management
About the Company: iCapital is powering the world’s alternative investment marketplace with a financial technology platform that has transformed how financial advisors and firms …
Experience: 2+ years of experience in technical support engineer, operations, NOC or similar role
Salary: Competitive salary
Type: Full-time
Benefits: Comprehensive benefits package including competitive salary, annual performance bonus, equity for full-time employees, …

Auto1

Skills & Focus: Junior, IT Support, Technician, Technology, Problem solving, Expand, Team
Skills & Focus: IT Support, Technology, Problem Solving, Junior Technician, Team Expansion, Career Growth, IT, Technological Passion, Opportunity, Support Technician