8 Customer Service And Support jobs in Lagos.

Hiring now: Customer Service Mgr @ Dangote, Collections Spec Merchant @ Fairmoney, Contact Center Agent @ Catilas Re, Customer Care Trainer @ Mkopa, Client Exp Rep @ Axxess, Client Relationship Mgr P @ Standardba, Sr Student Recruitment Co @ Aecc.Explore more at jobswithgpt.com.

🔥 Skills

Call Center Operations (2) Customer Care (2) Customer Service Management (1) Complaints Management (1) Sales Audits (1) Investigations (1) Reconciliation (1) Process Improvements (1) Leadership Skills (1) CRM Software (1)

đź“Ť Locations

Lagos (8)
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Dangote Group

Customer Service Manager Lagos
Skills & Focus: Customer Service Management, Call Center Operations, Complaints Management, Sales Audits, Investigations, Reconciliation, Process Improvements, Leadership Skills, CRM Software, Oil and Gas Industry
About the Company: At Dangote Group, we believe in delivering exceptional experiences to our customers.
Experience: Minimum of 5 years of experience in customer service management, with at least 2 years in a supervisory role within the oil and gas industry.
Salary: Competitive salary
Benefits: Private Health Insurance, Opportunities for Professional Growth and Career Advancement, Paid Time Off, Training & Devel…

Fairmoney

Collections Specialist (Merchant Lending) Lagos
Skills & Focus: collections, customer engagement, payment plans, negotiation, overdue accounts, activity logs, communication skills, analytical skills, problem-solving, consumer loans
About the Company: FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates …
Experience: 1+ years of experience in consumer loans operation directly dealing with delinquent clients and other problem-solving situations.
Benefits: Private Health Insurance, Pension Plan, Training & Development, Performance Bonus

Catilas Resources Limited

Contact Center Agent Lagos
Skills & Focus: customer support, inbound customer support, outbound customer engagement, technical support, customer relationship management, multichannel support, sales and up-selling, quality assurance, escalation management, feedback collection
About the Company: Catilas Resources Limited on behalf of our client, a leading commercial Bank in Nigeria.
Experience: Previous experience in a customer support role; track record of over-achieving quota.
Salary: attractive salary including HMO, Pension, Leave and 13-Month Allowances
Benefits: Salary is attractive including HMO, Pension, Leave and 13-Month Allowances.

M-Kopa

Customer Care Trainer Lagos
Skills & Focus: Customer Care, Training, Content Development, Call Center Operations, Quiz Development, Training Needs Analysis, Knowledge Management, Training Calendar Management, Professional Experience, Creative Thinking
About the Company: At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individu…
Experience: Minimum of 3 years of professional experience in Customer Care; Minimum of 2 years of professional experience as a Trainer.
Type: Full-time

Axxess

Client Experience Representative Lagos
Skills & Focus: client support, software solutions, home health, home care, hospice, consultative support, problem resolution, client communication, training, database management
About the Company: Axxess is a software solutions provider for home health, home care, and hospice organizations, focusing on improving client experiences and enhancing operation…
Experience: Experience in home health, home care, or hospice preferred

M-Kopa

Trainer Lagos
Skills & Focus: Customer Care, Trainer, Training content development, Call center operations, Training needs analysis, Knowledge management, Reporting, Professional experience, Soft skills training, Creative thinker
About the Company: M-KOPA is recognized as one of Africa's fastest growing companies and has served over 5 million customers, unlocking $1.5 billion in cumulative credit for the …
Experience: Minimum 3 years in Customer Care, Minimum 2 years as a Trainer
Type: Full-time
Benefits: Diverse development programs, coaching partnerships, and family-friendly policies.

Standardbankgroup

Client Relationship Manager - Prestige Banking Lagos
Skills & Focus: relationship management, banking solutions, portfolio management, customer demand, financial needs analysis, service level agreements, profitability, risk management, customer retention, compliance

Aecc

Senior Student Recruitment Counsellor Lagos
Skills & Focus: International Education, Student Recruitment, Consultancy, Admission Process, Visa Application, Customer Relationship Management, Cross-Cultural Environment, Client Service, MIS Reports, Communication Skills
About the Company: AECC is an education and migration agency making waves internationally, with a global footprint that spans 15 countries.
Experience: 3-5 years
Type: Full-Time