26 Technical And Product Support jobs in Kuala Lumpur.

Hiring now: Technical And Commercial @ Syngenta, Technical Service Lead @ Prism Aust, Sr Technical Account Mgr @ Infoblox, Customer Support Spec @ Unit4, It Operational Support @ Ncr Voyix, Client Service Subject Ma @ Stashaway, Lead Prod Support Engr @ Adp, Ib Support Spec @ Libertex, Technical Support Spec @ Okx, Prod Support Spec @ Impactcom.Explore more at jobswithgpt.com.

🔥 Skills

communication skills (7) Technical Support (6) customer support (6) Customer Service (5) technical support (5) problem-solving (5) Problem Solving (5) Product Support (4) service improvement (4) customer service (4)

đź“Ť Locations

Kuala Lumpur (23) Petaling Jaya (2) Shah Alam (1)
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Syngenta

Technical and Commercial Support Specialist Shah Alam
Skills & Focus: Product Support, Technical Positioning, Data Analysis, Value Proposition, Technical Capability Building, Stakeholder Engagement, Market Insights, Training, Customer Focus, Sales Support

Prism+ Australia

Technical Service Lead Petaling Jaya
Skills & Focus: Return Merchandise Authorization, RMA, Technical Support, Customer Service, Service Operations, Performance Management, Data Analysis, Inventory Management, Team Leadership, Technical Knowledge Management
About the Company: PRISM+ Australia is a rapidly growing electronics company known for its customer-oriented services and innovative products.
Experience: At least 5 years’ experience in RMA Service role, with a minimum of 3 years leading the function.
Type: Full-time
Benefits: 14 Days Annual Leave, 1 Day Birthday Leave, Annual outpatient benefits (includes dental and optical), Annual increment,…

Infoblox

Senior Technical Account Manager Petaling Jaya
Skills & Focus: technical support, customer issues, diagnose, troubleshoot, network administration, security threats, TCP/IP, SaaS products, service improvement, communication skills
About the Company: Infoblox is the leader in cloud-first networking and security services, named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s…
Experience: Minimum 6+ years of experience in a Technical Assistance Center role for global customers.
Benefits: Holistic benefits package includes health, wealth, and wellness coverage, great work environment, employee programs, an…

Unit4

Customer Support Specialist Kuala Lumpur
Skills & Focus: customer support, support cases, application problems, Service Level Guidelines, customer escalations, process improvements, service improvement, training, mentorship, knowledge sharing
About the Company: To provide a professional, efficient and effective support service to Unit4 customers.

Ncr Voyix Corporation

IT Operational Support Kuala Lumpur
Skills & Focus: IT support, Linux, Windows, customer-facing, technical aptitude, analytical skills, problem-solving, networking, cloud-based solutions, technology deployment
About the Company: NCR VOYIX is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries, headquartered in Atlanta, Georgia, with…
Experience: Minimum of 1 year in an IT Operational support role
Type: Full-time

Stashaway

Client Service Subject Matter Expert Kuala Lumpur
Skills & Focus: Client Support, Complex inquiries, Troubleshoot issues, Investment products, Market trends, Team Collaboration, Customer service processes, Zendesk, Communication skills, Process Improvement
About the Company: StashAway is a leading digital wealth management platform that empowers individuals to invest intelligently. We are committed to providing exceptional customer…
Experience: Minimum 4-5 years of proven experience in a customer service or client support role within the banking or financial industry.
Salary: Competitive total compensation package including employee stock options
Type: Full-time
Benefits: Employee financial and physical well-being, unlimited paid annual leave, personal work equipment budget, annual Learnin…

Adp

Lead Product Support Engineer Kuala Lumpur
Skills & Focus: Product Support, Technical Support, Customer Satisfaction, Helpdesk Management, Service Level Agreement (SLA), Problem Solving, Interpersonal Skills, Collaboration, Reporting, Customer Service
About the Company: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: At least 4 - 6 years in technical support and helpdesk.
Salary: RM 16521
Type: Full-time

Libertex Group

IB Support Specialist Kuala Lumpur
Skills & Focus: IB Support, Affiliate Marketing, Sales, Data Analysis, Client Communication, Report Preparation, Partner Integration, Cross-functional Collaboration, Workflow Optimization, Communication Skills
About the Company: Established in 1997, the Libertex Group is an international powerhouse with over 27 years of financial markets expertise. The group has helped shape the online…
Experience: 2-3 years
Benefits: Quarterly bonuses based on Company performance, 21 working days of annual leave, Medical insurance covering employees a…

Okx

Technical Support Specialist Kuala Lumpur
Skills & Focus: technical support, customer service, problem-solving, systems maintenance, technical documentation, customer service tools, Mandarin, English, service quality, technical issues
About the Company: OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). We a…
Experience: 1.5 years of customer service or technical support experience
Benefits: Competitive remuneration package, meal allowance up to RM 500/month, unlimited transport allowance, monthly team buildi…

Impact.Com

Product Support Specialist Kuala Lumpur
Skills & Focus: Product Support, Customer Service, Technical Support, SaaS, Digital Marketing, Affiliate Marketing, Problem Solving, Documentation, Customer-centric, Analytical Thinking
About the Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and…
Experience: 2-4+ years in Customer Technical Support, working in a SaaS business, or related fields.
Benefits: Private Health Insurance, Internet Allowance, Fitness Activity Reimbursement, Flexible remote working policy, Training …

Bd

Customer Support Specialist Kuala Lumpur
Skills & Focus: customer support, technical support, communication skills, problem-solving, time management, teamwork, documentation, training, escalation, customer service
About the Company: BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and…
Experience: 1-5 years technical/customer support experience
Salary: Competitive
Type: Full-Time
Benefits: Healthcare, 401(k)/ Retirement Plans, Professional Development, Paid Time Off, Awards & Recognition

Palo Alto Networks

Cortex Technical Specialist Kuala Lumpur

Gbg

Customer Support Team Leader - APAC Kuala Lumpur
Skills & Focus: customer support, stakeholder management, team management, incidents, KPIs, SLAs, customer service, leadership, ITIL, performance data
About the Company: Enabling safe and rewarding digital lives for genuine people, everywhere. Our technology draws on diverse and reliable data to create a single point of truth f…
Benefits: As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels v…

Ncr Voyix Corporation

Technical Support Engineer Kuala Lumpur
Skills & Focus: Technical Support, Retail Industry, Point of Sale (POS), Self Check-Out (SCO), Database Management, SQL Queries, Problem Solving, Communication Skills, Technical Background, MS Office Proficiency
About the Company: NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is he…
Experience: Open to fresh graduate with background on network or engineering
Type: Full-time

Cloudflare

Legal Support Team Member Kuala Lumpur
Skills & Focus: legal requests, customer information, account reviews, Trust & Safety, operations, Service-Level Agreement, cross functional teams, sensitive content, communication skills, ambiguity
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today, the company runs one of the world’s largest networks that powers millions of website…
Experience: 3-5 years of legal support experience
Type: Hybrid

Ecovadis

Web Application & SalesForce Support Specialist Kuala Lumpur
Skills & Focus: web applications, APIs, troubleshooting, technical documentation, SQL scripts, customer support, incident management, data security, process documentation, bug diagnosis
About the Company: EcoVadis is focused on driving continuous improvement in sustainable business practices at scale through their technology and platform services.
Type: Full-time

Cloudflare

Customer Solutions Engineer (CSE) Kuala Lumpur
Skills & Focus: technical advisor, Cloudflare platform, customer success, relationship building, technical best practices, problem solving, scripting language, internet performance, communication skills, stakeholder management
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Type: Full-time

Unit4

Customer Support Specialist Kuala Lumpur
Skills & Focus: customer support, application problems, service level guidelines, escalation, service improvement, training and mentoring, knowledge sharing, process improvements, communication, issue resolution
About the Company: Unit4 provides professional, efficient and effective support services to its customers.

Adp

Lead Product Support Engineer Kuala Lumpur
Skills & Focus: Product Support, Customer Satisfaction, Ticket Management, Technical Support, Service Level Agreement, Collaboration, Communication Skills, Customer Service, Problem Solving, Leadership
About the Company: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: 4 - 6 years in technical support and helpdesk
Salary: RM 16521
Type: Full-time

Palo Alto Networks

Cortex Technical Specialist Kuala Lumpur
Skills & Focus: cybersecurity, Systems Engineering, Cortex, technical support, customer service, product demonstrations, pre-sales, webinars, team collaboration, customer onboarding
About the Company: Palo Alto Networks is a leading cybersecurity company that provides innovative solutions to protect the digital frontier.

Seesaw

Customer Support Representative Kuala Lumpur
Skills & Focus: customer support, education, problem-solving, Zendesk, communication skills, technical issues, fast-paced, organization, feedback, autonomy
About the Company: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of aw…
Experience: 2+ years of customer support experience, preferably in education or education technology
Type: Full-time

Odaseva

Tier 1 Support Specialist Kuala Lumpur
Skills & Focus: Tier 1 Support, Customer Service, Technical Issues, Data Security, Salesforce, Customer Inquiries, Recovery Readiness, Data Restoration, Zero Trust Architecture, Real-Time Processing
About the Company: Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data. With the Odaseva Enterprise Data Security Platform, data-driven enter…

Impact.Com

Customer Technical Support Specialist Kuala Lumpur
Skills & Focus: Customer Support, SaaS, Technical Troubleshooting, Customer Experience, Analytical Thinking, Time Management, Problem Solving, APIs, HTML/CSS, Affiliate Marketing
About the Company: impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including tra…
Experience: 2-4+ years in Customer Technical Support or related areas
Type: Full-time
Benefits: Private Health Insurance, Internet Allowance, Fitness Activity Reimbursement, Flexible remote working policy, Training …

Infoblox

Senior Technical Account Manager Kuala Lumpur
Skills & Focus: technical support, customer issues, diagnose, troubleshoot, network administration, security threats, TCP/IP, SaaS products, service improvement, communication skills
About the Company: Infoblox is the leader in cloud-first networking and security services, named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s…
Experience: Minimum 6+ years of experience in a Technical Assistance Center role for global customers.
Benefits: Holistic benefits package includes health, wealth, and wellness coverage, great work environment, employee programs, an…

E2open

Support Engineer Kuala Lumpur
Skills & Focus: technical issues, incident resolution, customer issues, problem-solving, communication skills, SQL, Linux, IT service management, web servers, database technologies
About the Company: E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We …
Experience: 0-1 years

Insider

Technical Support Specialist Kuala Lumpur
Skills & Focus: Technical Support, Customer Experience, Problem-solving, Troubleshooting, Partner Success, Product feedback, Issue resolution, Creative solutions, SLA management, B2B SaaS
About the Company: We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing …
Experience: Excellent communicator with solid problem-solving skills
Type: Full-time