21 Technical And Product Support jobs in Kuala Lumpur.

Kuala Lumpur

• Skills: Customer Service, Escalation Management, Cross-functional Collaboration, Problem Solving, FinTech, Cryptocurrency, CRM Tools, Customer Inquiries, Product Testing, Multinational Working Environment
• Experience: Minimum 2 years experience in Customer Escalation; FinTech or technology industry background, along with at least 3 years in service industry.
• Type: Full-time
• Salary: Competitive remuneration package (Basic Salary + Yearly Bonuses)

Petaling Jaya

• Skills: Return Merchandise Authorization, RMA, Technical Support, Customer Service, Service Operations, Performance Management, Data Analysis, Inventory Management, Team Leadership, Technical Knowledge Management
• Experience: At least 5 years’ experience in RMA Service role, with a minimum of 3 years leading the function.
• Type: Full-time

Kuala Lumpur

• Skills: Technical Support, Customer Experience, Problem-solving, Troubleshooting, Partner Success, Product feedback, Issue resolution, Creative solutions, SLA management, B2B SaaS
• Experience: Excellent communicator with solid problem-solving skills
• Type: Full-time

Kuala Lumpur

• Skills: web applications, APIs, troubleshooting, technical documentation, SQL scripts, customer support, incident management, data security, process documentation, bug diagnosis
• Type: Full-time

Shah Alam

• Skills: Product Support, Technical Positioning, Data Analysis, Value Proposition, Technical Capability Building, Stakeholder Engagement, Market Insights, Training, Customer Focus, Sales Support

Kuala Lumpur

• Skills: cybersecurity, Systems Engineering, Cortex, technical support, customer service, product demonstrations, pre-sales, webinars, team collaboration, customer onboarding

Kuala Lumpur

• Skills: legal requests, customer information, account reviews, Trust & Safety, operations, Service-Level Agreement, cross functional teams, sensitive content, communication skills, ambiguity
• Experience: 3-5 years of legal support experience
• Type: Hybrid

Kuala Lumpur

• Skills: Product Support, Technical Support, Customer Satisfaction, Helpdesk Management, Service Level Agreement (SLA), Problem Solving, Interpersonal Skills, Collaboration, Reporting, Customer Service
• Experience: At least 4 - 6 years in technical support and helpdesk.
• Type: Full-time
• Salary: RM 16521

Kuala Lumpur

• Skills: Customer Support, problem-solving, troubleshooting, technical problems, SQL, Java, Data analysis, Cloud Computing, Atlassian applications, Linux Administration
• Experience: 1-2 years of related experience
• Type: Full-time

Kuala Lumpur

• Skills: application support, business queries, incident management, root cause analysis, capacity management, Terraform, Chef, Ansible, banking finance, incident problem management
• Experience: 5+ years

Kuala Lumpur

• Skills: Technical Writer, Technical Support, Customer Care, Troubleshooting, SaaS, Networking, TCP/IP, Technical Documentation, Problem-solving, Collaboration
• Experience: Minimum 1-2 years of experience in a technical support role or related field.
• Type: Full-time

Kuala Lumpur

• Skills: customer service, communication, customer experience, customer enquiries, business process improvement, agility core practices, conflict management, digital fluency, resilience, sustainability awareness
• Experience: Entry
• Type: Professionals

Kuala Lumpur

• Skills: ERP, InforLN, technical support, functional support, IT support, global team, application specialist, multinational, regional, systems

Petaling Jaya

• Skills: TCS APAC strategy, Technical support, Customer journey, Warranty solutions, Digital complaint handling, Local CS organizations, Intercultural management, Market feedback, Product performance, Budget management
• Type: full_time
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