Skills & Focus: Customer Service, Escalation Management, Cross-functional Collaboration, Problem Solving, FinTech, Cryptocurrency, CRM Tools, Customer Inquiries, Product Testing, Multinational Working Environment
About the Company: OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …
Experience: Minimum 2 years experience in Customer Escalation; FinTech or technology industry background, along with at least 3 years in service industry.
Salary: Competitive remuneration package (Basic Salary + Yearly Bonuses)
Type: Full-time
Benefits: Meal Allowance up to RM 500/month, RM 2500 Benefits per annum (Training & Wellness), monthly team building, employee en…