Last updated: 2025-06-06

31 Customer Support And Experience jobs in Kuala Lumpur.

Hiring now: Customer Exp Executive @ Funding So, Customer Support Specialist @ Okx, Customer Service Associate @ Lalamove, Customer Service Officer @ Prism, Manager Customer Care Cell Technical Ser @ Avery Denn, Consulting Trainee Associate Cta @ Roland Ber, Legal Support Team Member @ Cloudflare, Customer Support Specialist @ Niq, Customer Exp Associate @ Ikea, Customer Service Executive @ Experian. Explore more at at jobswithgpt.com

🔥 Skills

customer service (11) communication skills (7) problem-solving (6) communication (4) customer support (4) customer experience (4) data analysis (3) Customer Experience (2) Customer Support (2) time management (2)

📍 Locations

Kuala Lumpur (17) Petaling Jaya (3) Bukit Jalil (1) Semenyih (1) Bukit Kerinchi (1)

Funding Societies | Modalku

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, …

Customer Experience Executive

Kuala Lumpur

  • Skills: Customer Experience, Customer Support, KYC checks, Customer Success Metrics, Excel, Critical Thinking, Interpersonal Skills, Fintech, Continuous Improvement, Omni-channel Support
  • Experience: 1 - 2 years in Customer Experience or Customer Support
  • Type: Full-time

OKX

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …

Customer Support Specialist

Kuala Lumpur

  • Skills: customer service, multilingual support, crypto, communication, stakeholder collaboration, problem-solving, time management, CRM tools, language proficiency, fast-paced environment
  • Experience: At least 2 years of experience in language-related roles, including translation, interpretation, or localization.
  • Type: Full-time

Lalamove

Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. Founded in 2013 and reaching …

Customer Service Associate

Kuala Lumpur

  • Skills: customer service, problem-solving, delivery logistics, on-demand, customer-oriented, community empowerment, positive experience, innovative solutions, world class team, client satisfaction
  • Type: Full-time

PRISM+

high-growth electronics company

Customer Service Officer

Bukit Jalil

  • Skills: customer service, technical issues, customer satisfaction, stakeholders, feedback, multitask, Zendesk, consumer electronics, home appliances, professional manner
  • Experience: 1 – 3 years of relevant work experience in customer service
  • Type: Full-time

Avery Dennison

Avery Dennison is a global materials science and manufacturing company specializing in labeling and packaging materials.

Manager - Customer Care Cell & Technical Services

Semenyih

  • Skills: Customer Care Cell, Technical Service, Customer Complaints, Claims Management, Service Level Agreements, Quality Related Corrective Actions, Process Improvement, Digitalization Initiatives, Employee Development, Team Leadership
  • Experience: 5+ years in customer service or technical services management
  • Type: Full-time

Roland Berger

A management consulting firm offering strategic advice to help organizations navigate their challenges and achieve their goals.

Consulting Trainee Associate (CTA)

Kuala Lumpur

  • Skills: consulting, analysis, administrative support, problem-solving, communication skills, analytical skills, industry research, data insights, stakeholder engagement, project management
  • Experience: Entry-level
  • Type: Full-time
  • Salary: Competitive

Cloudflare

At Cloudflare, we are on a mission to help build a better Internet. Today, the company runs one of the world’s largest networks that powers millions of website…

Legal Support Team Member

Kuala Lumpur

  • Skills: legal requests, customer information, account reviews, Trust & Safety, operations, Service-Level Agreement, cross functional teams, sensitive content, communication skills, ambiguity
  • Experience: 3-5 years of legal support experience
  • Type: Hybrid

NIQ

NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insig…

Customer Support Specialist

Petaling Jaya

  • Skills: customer support, customer experience, data analysis, client engagement, problem solving, stakeholder management, resolution, consulting, communication, efficiency

IKEA

IKEA is a multinational furniture and home goods retailer known for its modern designs and affordability.

Customer Experience Associate

Kuala Lumpur

  • Skills: customer experience, escalation, problem-solving, solutions, shopping experience, safety, IKEA Concept, global solutions, tools, manuals
  • Type: Full-time

Funding Societies | Modalku

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered …

Customer Experience Executive

Kuala Lumpur

  • Skills: customer experience, customer support, NPS, CSAT, collaboration, payments, fintech, metrics, process improvement, teamwork
  • Experience: 1-2 years
  • Type: Full-time

Experian

Customer Service Executive

Kuala Lumpur

  • Skills: customer service, communication skills, active listening, problem-solving, order fulfillment, customer interactions, salesmanship, feedback, KPI, teamwork

Frasers Group

Customer Service Advisor

Petaling Jaya

  • Skills: Customer Care, Communication, Customer Feedback, Log, Record, Resolve, Ownership, Liaise, Best Practice, Customer Experience

Coda

Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including A…

Customer Support Specialist (Mandarin, Malay & English)

Kuala Lumpur

  • Skills: customer support, communication skills, problem-solving, B2B, B2C, flexible, time management, SMS, CRM, collaborative
  • Experience: At least 2 years experience in a digital or online customer-focused support role
  • Type: Permanent

ShopBack

ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets.

Consumer Operations Intern

Kuala Lumpur

  • Skills: customer support, data analysis, process improvement, project coordination, customer service, large-scale operations, tech company, collaborate, support capabilities, user experience

Federal Express Corporation

Customer Experience Rep (1-year contract)

Petaling Jaya

  • Skills: Customer Support, Customer management, Account Creation, Onboarding, Bookings, Inquiry, Quotes, Complaint Handling, Issue Resolution, Case Management
  • Experience: One (1) years of work experience in customer service and interaction
  • Type: Full-time

Lalamove

Lalamove is a leading global on-demand delivery platform operating since 2013, serving millions of orders across SEA and LATAM regions.

Head of Customer Service

Kuala Lumpur

  • Skills: customer service, leadership, growth, community, delivery, logistics, speed, convenience, global, technology

bp

bp is a global energy company involved in oil and gas exploration and production, as well as renewable energy.

Customer Care Advisor

Kuala Lumpur

  • Skills: customer service, communication, customer experience, customer enquiries, business process improvement, agility core practices, conflict management, digital fluency, resilience, sustainability awareness
  • Experience: Entry
  • Type: Professionals

Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core ex…

Customer Service Representative

Bukit Kerinchi

  • Skills: customer service, call center, Mandarin, Indonesian, English, communication, professionalism, oil and gas, digital transformation, experience
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Kneat

Kneat enables regulated organizations to move from paper-based validation to intelligent, digitized, paperless solutions. It has launched the world’s most adva…

Customer Success Engineer

Kuala Lumpur

  • Skills: Customer Success, Life Sciences, Validation, Manufacturing, Quality management, Project management, Technical support, Training, Process improvement, Communication skills
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

PRISM+

high-growth electronics company

Customer Service and Order Scheduler Lead

Kuala Lumpur

  • Skills: Customer Service, Order Scheduler, E-Commerce, Leadership, Problem Solving, Zendesk, Logistics, Data Analysis, Multitasking, Microsoft Office
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}