39 Customer Support And Experience jobs in Kuala Lumpur.

Hiring now: Admin Customer Service Fr @ Rentokil I, Mgr Customer Care Cell Te @ Avery Denn, General Administrative Su @ Ikanoretai, Customer Support Spec @ Niq, Customer Care Agent @ Ikea, Customer Exp Rep @ Federal Ex, Customer Service Advisor @ Frasers, Loyalty Care Services Ass @ Marriott I, Customer Exp Exec @ Funding So, Customer Service Rep @ Bp.Explore more at jobswithgpt.com.

🔥 Skills

customer service (8) communication skills (8) Customer Service (7) customer support (7) communication (7) Data Entry (5) problem-solving (5) Time Management (4) customer satisfaction (4) customer experience (4)

đź“Ť Locations

Kuala Lumpur (26) Petaling Jaya (9) Shah Alam (1) Semenyih (1) Kampung Baru Subang (1) Bukit Jalil (1)
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Rentokil Initial

Admin & Customer Service (Fresh Grad) 3 months Contract Shah Alam
Skills & Focus: Service Planner, Customer Service, Appointment Scheduling, Data Entry, Service Team Coordination, Stock Reports, Monthly Reports, Capacity Analysis, Time Management, Customer-oriented
About the Company: Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity wh…
Experience: Minimum 2 years experience in capacity analyses and service schedule.
Type: Contract
Benefits: Attractive base salary, Out-patient EPF, SOSCO & EIS, Annual leave, Employee Referral Program (ERP).

Avery Dennison

Manager - Customer Care Cell & Technical Services Semenyih
Skills & Focus: Customer Care Cell, Technical Service, Customer Complaints, Claims Management, Service Level Agreements, Quality Related Corrective Actions, Process Improvement, Digitalization Initiatives, Employee Development, Team Leadership
About the Company: Avery Dennison is a global materials science and manufacturing company specializing in labeling and packaging materials.
Experience: 5+ years in customer service or technical services management
Type: Full-time

Ikanoretail

General Administrative Support Petaling Jaya
Skills & Focus: customer service, SOP, operations, team huddles, stakeholders, customer satisfaction, information counter, loyalty programs, inventory, marketing coordination

Niq

Customer Support Specialist Petaling Jaya
Skills & Focus: customer support, customer experience, data analysis, client engagement, problem solving, stakeholder management, resolution, consulting, communication, efficiency
About the Company: NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insig…
Customer Support Specialist Petaling Jaya
Skills & Focus: customer support, customer experience, data analysis, client engagement, service efficiency, problem resolution, communication, client satisfaction, Consulting, Insights
About the Company: NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insig…

Ikea

Customer Care Agent Petaling Jaya
Skills & Focus: customer relationship, multi-channel retail, customer needs, service level, customer satisfaction, store operations, feedback, IKEA products, home-to-home shopping, customer experience
About the Company: IKEA is a multinational furniture and home goods retailer known for its ready-to-assemble products and wide range of home furnishings. It operates a customer c…
Experience: Experience in customer handling and service roles
Type: Full-time

Federal Express Corporation

Customer Experience Rep Petaling Jaya
Skills & Focus: Customer Support, Customer management, Account Creation, Process Onboarding, Bookings, Inquiry, Complaint Handling, Issue Resolution, Service Recovery, Tracking
About the Company: FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by …
Experience: One (1) years of work experience in customer service and interaction
Type: Full Time

Niq

Customer Support Specialist Petaling Jaya
Skills & Focus: customer support, data analysis, consulting, communication, client engagement, customer queries, problem solving, quality trends, client satisfaction, service efficiencies
About the Company: NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insig…

Frasers Group

Customer Service Advisor Petaling Jaya
Skills & Focus: Customer Care, Telephony, Web Chat, Social Media, verbal communication, written communication, customer contacts, customer feedback, complaint resolution, best practices
About the Company: Frasers Group is a retail company that provides high-quality customer service and experiences across various channels.

Federal Express Corporation

Customer Experience Rep (Contract Based) Petaling Jaya
Skills & Focus: Customer Support, Account Creation, Basic Process Onboarding, Bookings, Inquiry, Complaint Handling, Issue Resolution, Case Management, Service Recovery, Pro-active Prevention
About the Company: FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by …
Experience: At least one (1) year of relevant work experience in customer service and interaction
Type: Contract

Niq

Customer Support Specialist Petaling Jaya
Skills & Focus: customer experience, customer queries, data support, communication, client engagement, NPS satisfaction scores, solution mindset, service efficiencies, quality trends, improvement
About the Company: NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support.

Marriott International

Loyalty & Care Services Assc (Bilingual in English and Korean) Kuala Lumpur
Skills & Focus: bilingual, customer support, reservation requests, loyalty, problem resolution, communication, sales techniques, compliance, professionalism, teamwork
About the Company: Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Experience: No related work experience.
Type: Full Time

Funding Societies | Modalku

Customer Experience Executive Kuala Lumpur
Skills & Focus: Customer Experience, Customer Support, KYC checks, Customer Success Metrics, Excel, Critical Thinking, Interpersonal Skills, Fintech, Continuous Improvement, Omni-channel Support
About the Company: Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, …
Experience: 1 - 2 years in Customer Experience or Customer Support
Type: Full-time
Benefits: Flexible paid vacations, flexible working hours, medical benefits, mental health and wellness programs, learning & deve…

Bp

Customer Service Representative Kuala Lumpur
Skills & Focus: Customer Service, Order Management, Sales Support, Complaint Management, Documentation, SAP, ERP, Microsoft Office, Customer Needs, Problem Solving
About the Company: As a leading global energy company, we provide heat, light and mobility to customers worldwide.
Experience: 2 years
Type: Professionals
Benefits: Life and health insurance, medical care package, learning opportunities, and other development opportunities.

Unit4

Customer Support Specialist Kuala Lumpur
Skills & Focus: customer support, support cases, application problems, Service Level Guidelines, customer escalations, process improvements, service improvement, training, mentorship, knowledge sharing
About the Company: To provide a professional, efficient and effective support service to Unit4 customers.

Roland Berger

Consulting Trainee Associate (CTA) Kuala Lumpur
Skills & Focus: consulting, analysis, administrative support, problem-solving, communication skills, analytical skills, industry research, data insights, stakeholder engagement, project management
About the Company: A management consulting firm offering strategic advice to help organizations navigate their challenges and achieve their goals.
Experience: Entry-level
Salary: Competitive
Type: Full-time
Benefits: Career development opportunities, mentorship, and training

Kimberly-Clark

Customer Care Analyst I - (Global Business Services) Kuala Lumpur
Skills & Focus: Customer Care, Data Entry, Order Management, Customer Experience, Technical Support, Continuous Improvement, Communication Skills, Microsoft Office, SAP, FMCG
About the Company: Kimberly-Clark is a global health and hygiene company known for its consumer products including Huggies, Kleenex, Cottonelle, Scott, Kotex, Poise, Depend, and …
Experience: Minimum 2-5 years of relevant working experience
Type: Full-time
Benefits: Medical, dental, and vision coverage options, access to an on-site fitness center, diverse income protection insurance …
Customer Care Analyst I - (Global Business Services) Kuala Lumpur
Skills & Focus: Data Entry, Customer Experience, Order Management, Continuous Improvement, Communication Skills, Analytical Skills, SAP, FMCG, Shared Service Centre, Flexibility
About the Company: Kimberly-Clark is a leading global corporation that produces consumer and professional health and hygiene products under well-known brands such as Huggies, Kle…
Experience: Minimum 2-5 years of relevant working experience
Type: Full time
Benefits: Medical, dental, and vision coverage options, access to on-site fitness center, diverse income protection insurance opt…

Stashaway

Client Service Subject Matter Expert Kuala Lumpur
Skills & Focus: Client Support, Complex inquiries, Troubleshoot issues, Investment products, Market trends, Team Collaboration, Customer service processes, Zendesk, Communication skills, Process Improvement
About the Company: StashAway is a leading digital wealth management platform that empowers individuals to invest intelligently. We are committed to providing exceptional customer…
Experience: Minimum 4-5 years of proven experience in a customer service or client support role within the banking or financial industry.
Salary: Competitive total compensation package including employee stock options
Type: Full-time
Benefits: Employee financial and physical well-being, unlimited paid annual leave, personal work equipment budget, annual Learnin…

Okx

Customer Service Team Manager Kuala Lumpur
Skills & Focus: team management, customer service, blockchain, cryptocurrency, process optimization, leadership, interdepartmental coordination, workflow efficiency, communication skills, English and Mandarin proficiency
About the Company: OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …
Experience: More than 2 years of customer service team management experience
Salary: Competitive remuneration package
Type: Full-time
Benefits: Meal allowance, unlimited transport allowance, monthly team building, training & wellness benefits, yearly bonus, insur…

Mattel

Consumer Response Coordinator Kuala Lumpur
Skills & Focus: Consumer Response, Customer Service, Product Knowledge, Communication Skills, Team Orientation, Data Entry, Attention to Detail, Time Management, Safety Complaints, Consumer Inquiries
About the Company: Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create inn…
Experience: Previous experience in a Customer Service/Consumer Response role

Impact.Com

Product Support Specialist Kuala Lumpur
Skills & Focus: Product Support, Customer Service, Technical Support, SaaS, Digital Marketing, Affiliate Marketing, Problem Solving, Documentation, Customer-centric, Analytical Thinking
About the Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and…
Experience: 2-4+ years in Customer Technical Support, working in a SaaS business, or related fields.
Benefits: Private Health Insurance, Internet Allowance, Fitness Activity Reimbursement, Flexible remote working policy, Training …

Federal Express Corporation

Clearance Representative (Supporting SG Market) Kuala Lumpur
Skills & Focus: customs, clearance, customer satisfaction, documentation, inquiries, problem solving, communication, fast-paced, shipping, teamwork
About the Company: FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by …
Experience: One year of customer servicing or working in a fast-paced Contact Centre environment
Type: Full Time
Benefits: Medical insurance, optical, dental care, occasional team engagement activities, festive celebrations

Luno

Customer Success Representative Kuala Lumpur
Skills & Focus: Customer Service, Customer Satisfaction, Consultative Approach, Technical Security Standards, Dynamic Environment, Problem-solving, Analytical Skills, Fluent in English, Bahasa Malaysia, Remote Work Policy
About the Company: Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurren…
Experience: 1-2 years experience in customer service
Type: Full-time
Benefits: Remote but reachable work policy, option to buy and sell up to 5 days leave, excellent private medical insurance, acces…

Lalamove

Quality Assurance Associate Kuala Lumpur
Skills & Focus: quality assurance, analytical skills, communication skills, fast-paced environment, monitoring calls, evaluating documents, actionable feedback, high-quality standards, performance enhancement, detail-oriented
About the Company: Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and conv…

Mattel

Consumer Response Specialist Kuala Lumpur
Skills & Focus: consumer inquiries, product information, delivery expectations, database maintenance, safety complaints, product knowledge, performance indicators, consumer transactions, product recalls, customer incidents

Bd

Customer Support Specialist Kuala Lumpur
Skills & Focus: customer support, technical support, communication skills, problem-solving, time management, teamwork, documentation, training, escalation, customer service
About the Company: BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and…
Experience: 1-5 years technical/customer support experience
Salary: Competitive
Type: Full-Time
Benefits: Healthcare, 401(k)/ Retirement Plans, Professional Development, Paid Time Off, Awards & Recognition

Cloudflare

Legal Support Team Member Kuala Lumpur
Skills & Focus: legal requests, customer information, account reviews, Trust & Safety, operations, Service-Level Agreement, cross functional teams, sensitive content, communication skills, ambiguity
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today, the company runs one of the world’s largest networks that powers millions of website…
Experience: 3-5 years of legal support experience
Type: Hybrid

Lalamove

Customer Service Associate Kuala Lumpur
Skills & Focus: customer service, problem-solving, delivery logistics, on-demand, customer-oriented, community empowerment, positive experience, innovative solutions, world class team, client satisfaction
About the Company: Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. Founded in 2013 and reaching …
Type: Full-time

Okx

Customer Support Specialist Kuala Lumpur
Skills & Focus: customer service, multilingual support, crypto, communication, stakeholder collaboration, problem-solving, time management, CRM tools, language proficiency, fast-paced environment
About the Company: OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …
Experience: At least 2 years of experience in language-related roles, including translation, interpretation, or localization.
Type: Full-time
Benefits: Competitive remuneration package, Yearly Performance Bonus, Excellent prospects for growth and promotion, Employee enga…

Baxter

Customer Service Representative Supply Chain Kuala Lumpur
Skills & Focus: Supply Chain, Customer Service, Medical Devices, Healthcare, Patient Care, Innovation, Manufacturing, Teamwork, Global, Quality
About the Company: Baxter is a leading global medical device company that develops innovative therapies and products to improve patient care.
Experience: 1 Year
Type: Full time
Benefits: Comprehensive benefits options reflecting the value placed in employees.

Okx

Legal Operations Specialist Kuala Lumpur
Skills & Focus: legal inquiries, customer service, communication skills, stakeholder management, compliance, risk assessment, multi-tasking, solutions mindset, fast-paced environment, team collaboration
About the Company: OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …
Experience: Experience in a legal-related role or customer service.
Salary: Competitive remuneration package
Type: Full-time
Benefits: Meal Allowance up to RM 500/month; RM 2500 Benefits per annum (Training & Wellness); Monthly Team Building; Employee en…
Customer Service Representative Kuala Lumpur
Skills & Focus: customer service, communication skills, data analysis, logical thinking, English, Mandarin, office software, stress tolerance, flexible work schedule, problem resolution
About the Company: OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is al…
Experience: More than 1 year of customer service experience
Salary: Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance)
Type: Full-time
Benefits: Meal allowance up to RM 500/month, Unlimited transport allowance, Monthly team building, RM 3,500 training & wellness b…

Seesaw

Customer Support Representative Kuala Lumpur
Skills & Focus: customer support, education, problem-solving, Zendesk, communication skills, technical issues, fast-paced, organization, feedback, autonomy
About the Company: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of aw…
Experience: 2+ years of customer support experience, preferably in education or education technology
Type: Full-time

Fedex Express

Clearance Representative Kuala Lumpur
Skills & Focus: Clearance, Representative, Clerical experience, Customer contact experience, Transportation, E-commerce, Career mobility, Training programs, Flexible work arrangements, Diversity and inclusion
About the Company: FedEx Express connects people and possibilities with a diverse portfolio of transportation, e-commerce, and business solutions, recognized as one of the most a…
Experience: One (1) year of general clerical experience and One (1) year of customer contact experience
Benefits: Competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Impact.Com

Customer Technical Support Specialist Kuala Lumpur
Skills & Focus: Customer Support, SaaS, Technical Troubleshooting, Customer Experience, Analytical Thinking, Time Management, Problem Solving, APIs, HTML/CSS, Affiliate Marketing
About the Company: impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including tra…
Experience: 2-4+ years in Customer Technical Support or related areas
Type: Full-time
Benefits: Private Health Insurance, Internet Allowance, Fitness Activity Reimbursement, Flexible remote working policy, Training …

Sunway University

Student Advisor Kuala Lumpur
Skills & Focus: student advisor, application process, guidance, sales skills, customer service skills, first point of contact, educational journey, training and support, student experience, study success

Rentokil Initial

Admin & Customer Service (Fresh Grad) 3 months Contract Kampung Baru Subang
Skills & Focus: Service Planner, Customer Service, Appointment Scheduling, Data Entry, Service Team Coordination, Stock Reports, Monthly Reports, Capacity Analysis, Time Management, Customer-oriented
About the Company: Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity wh…
Experience: Minimum 2 years experience in capacity analyses and service schedule.
Type: Contract
Benefits: Attractive base salary, Out-patient EPF, SOSCO & EIS, Annual leave, Employee Referral Program (ERP).

Prism+

Customer Service Officer Bukit Jalil
Skills & Focus: customer service, technical issues, customer satisfaction, stakeholders, feedback, multitask, Zendesk, consumer electronics, home appliances, professional manner
About the Company: high-growth electronics company
Experience: 1 – 3 years of relevant work experience in customer service
Type: Full-time
Benefits: 14 Days Annual Leave, 1 Day Birthday Leave, Annual outpatient benefit (Includes dental and optical benefits), Annual in…