Last updated: 2025-08-11
10 Customer Success Management jobs in Kuala Lumpur.
Insider
We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing—…
Kuala Lumpur
- Skills: Customer Success, adoption, retention, relationship building, technical account management, CSAT, gross retention, onboarding, consultant, product usage
- Level: mid
- Type: full_time
EcoVadis
EcoVadis is one of the world’s most trusted sustainability ratings providers. It aims to improve working conditions in mining, manufacturing and agribusiness b…
Kuala Lumpur
- Skills: customer success, human rights due diligence, account management, ethical procurement, supply chains, data analytics, project management, sustainability, stakeholder engagement, continuous improvement
- Level: mid
- Type: full_time
Nutanix
Nutanix is building a world class Customer Success and Renewals organization focused on serving customers and achieving key performance metrics and annual goal…
Kuala Lumpur
- Skills: Customer Success, Renewals, Metrics-driven, Cross-functional, Team management, Forecasting, Operational excellence, Account management, Sales strategy, Communication skills
- Level: mid
- Type: full_time
Xendit
Xendit provides payment infrastructure across Southeast Asia, focusing on Indonesia, the Philippines, and Malaysia. We process payments, power marketplaces, di…
Kuala Lumpur
- Skills: Customer Support, Customer Success, Mandarin Chinese, Customer Satisfaction, Ticket Management, B2B Operations, Analytical Skills, Problem Solving, Empathy, Autonomy
- Level: entry
- Type: full_time
The Access Group
The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA …
Kuala Lumpur
- Skills: Customer Experience, CRM systems, Proactive support, Zendesk, Accounting principles, Communication skills, Customer satisfaction, Product management, Collaboration, Stakeholder management
- Level: mid
- Type: full_time
Shell
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell …
Kuala Selangor
- Skills: Customer Success, Account Management, Credit Management, Dispute Management, Data Integrity, Online Service Support, Stakeholder Management, Problem Solving, Service Recovery, Interpersonal Skills
- Level: mid
- Type: full_time
Veeam
Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides dat…
Kuala Lumpur
- Skills: data resilience, customer onboarding, Veeam products, technical skills, customer experience, data life-cycle management, virtualization, monitoring tools, interpersonal communication, relationship management
- Level: senior
- Type: full_time
Hilti
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provid…
Kuala Lumpur
- Skills: Customer Service, Sales, Technical Expertise, Communication Skills, Teamwork, Presentation Skills, Self-Motivation, Customer Orientation, Career Development, Innovation
- Level: mid
- Type: full_time
The Adecco Group
The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more t…
Kuala Lumpur
- Skills: client service, business development, customer satisfaction, account plans, communication, relationship management, analytical thinking, problem-solving, team collaboration, sales support
- Level: mid
- Type: full_time
Kneat
Kneat enables regulated organizations to move from paper-based validation to intelligent, digitized, paperless solutions. Our solution is now used by some of t…
Kuala Lumpur
- Skills: Customer Success, Validation Software, Life Sciences, Product Adoption, Customer Engagement, ChurnZero, Salesforce, Agile, Lean, Project Management
- Level: mid
- Type: full_time
NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to …
Kuala Lumpur
- Skills: Analytics, Consultancy, Customer Insight, Leadership, Sales Growth, Client Satisfaction, Stakeholder Engagement, Team Management, Operational Efficiency, Revenue Targets
- Level: mid
- Type: full_time
Nutanix
Kuala Lumpur
- Skills: customer success, renewals, customer adoption, Cloud technology, presentation skills, negotiation, customer relationships, metrics-driven, software sales, analytical skills
- Level: mid
- Type: full_time
Funding Societies | Modalku
Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating in Singapore, Indonesia, Thailand, Mal…
Kuala Lumpur
- Skills: Customer Experience, Payments, FinTech, Automation, Metrics, NPS, CSAT, Process Improvement, Stakeholder Collaboration, Dynamic environment
- Level: mid
- Type: full_time
Insider
We are Insider, a B2B SaaS company that drives growth for its clients around the world. Our platform connects data across channels, predicts future behavior wi…
Kuala Lumpur
- Skills: Customer Success, Retention, Adoption, Onboarding, Consultancy, Metrics, Training, Partner Relationships, SaaS, Impact
- Level: mid
- Type: full_time
CoinGecko
CoinGecko is a global leader in tracking cryptocurrency data. Operating since 2014, CoinGecko has built the world's largest cryptocurrency data platform, track…
Kuala Selangor
- Skills: customer success, API, product management, cryptocurrency, blockchain, data platform, financial freedom, customer engagement, transparency, Kuala Lumpur
- Level: mid
- Type: full_time
The Access Group
The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA …
Kuala Lumpur
- Skills: leadership, customer support, performance metrics, coaching, technical support, data-driven decisions, customer satisfaction, escalation management, cross-functional collaboration, continuous improvement
- Level: mid
- Type: full_time
Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Kuala Lumpur
- Skills: Customer Success, cloud solutions, customer retention, business objectives, ASEAN region, C-level executives, application security, cloud-based technologies, relationship management, strategic insights
- Level: senior
- Type: full_time
Prenetics
Prenetics is a leading health sciences company, dedicated to advancing consumer health. Our consumer initiative is led by IM8, a fast-growing health and wellne…
Kuala Lumpur
- Skills: customer success, sales support, eCommerce, problem-solving, communication skills, startup environment, conflict resolution, health sciences, wellness, direct-to-consumer
- Level: mid
- Type: full_time
Equinix
Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to…
Kuala Lumpur
- Skills: Customer Success, Onboarding, Account Management, Product Adoption, Communication, Customer Feedback, Process Improvement, Health Checks, Escalation Management, Customer Engagement
- Level: mid
- Type: full_time