Last updated: 2025-10-14
17 Customer Success Management jobs in Kuala Lumpur.
Insider
We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing—…
Kuala Lumpur
- Skills: Customer Success, adoption, retention, relationship building, technical account management, CSAT, gross retention, onboarding, consultant, product usage
- Level: mid
- Type: full_time
The Adecco Group
The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more t…
Kuala Lumpur
- Skills: client service, business development, customer satisfaction, account plans, communication, relationship management, analytical thinking, problem-solving, team collaboration, sales support
- Level: mid
- Type: full_time
Insider
We are Insider, a B2B SaaS company that drives growth for its clients around the world. Our platform connects data across channels, predicts future behavior wi…
Kuala Lumpur
- Skills: Customer Success, Retention, Adoption, Onboarding, Consultancy, Metrics, Training, Partner Relationships, SaaS, Impact
- Level: mid
- Type: full_time
Equinix
Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to…
Kuala Lumpur
- Skills: Customer Success, Onboarding, Account Management, Product Adoption, Communication, Customer Feedback, Process Improvement, Health Checks, Escalation Management, Customer Engagement
- Level: mid
- Type: full_time
Coda
Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including A…
Kuala Lumpur
- Skills: Account Management, Customer Success, Onboarding, Payment Solutions, E-commerce, CRM, HubSpot, Client Relationships, Portfolio Growth, SaaS
- Level: mid
- Type: other
Ninja Van
Logistics company specializing in fulfillment services.
Shah Alam
- Skills: customer success, fulfillment, logistics, operations, 3PL, account management, data analysis, contract negotiation, presentation skills, strategic planning
- Level: mid
- Type: full_time
Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Kuala Lumpur
- Skills: Customer Success, cloud solutions, customer retention, business strategy, application security, stakeholder management, critical problem-solving, strategic advice, customer engagement, technology industry
- Level: senior
- Type: full_time
Xendit
Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines, and Malaysia. We process payments, power marketplaces…
Kuala Lumpur
- Skills: B2B SaaS, onboarding, integration, API, data migration, project management, technical support, client training, cross-functional, client relationship
- Level: mid
- Type: full_time
Airasia Logistics
Airasia Logistics is on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce in Asia Pacific and beyond. …
Kuala Lumpur
- Skills: customer journey, stakeholder management, performance metrics, cross-functional collaboration, data analysis, customer retention, automation development, logistics industry, e-commerce, key account management
- Level: mid
- Type: full_time
Veeam
Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides dat…
Kuala Lumpur
- Skills: data resilience, onboarding strategy, customer success, technical understanding, Veeam products, customer engagement, data life-cycle management, virtualization technologies, communication skills, relationship management
- Level: mid
- Type: full_time
Momos
Momos is a rapidly growing startup headquartered in San Diego and Singapore, building AI for customers at every location. Momos works with leading enterprise m…
Kuala Lumpur
- Skills: customer success, B2B software, onboarding, implementation, relationship management, product adoption, renewals, upselling, CRM, customer engagement
- Level: mid
- Type: full_time
INSIDEA
At INSIDEA, we are a fully remote organization, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our di…
Kuala Lumpur
- Skills: Customer Success Manager, HubSpot CRM, Digital Marketing, Client Relationships, Onboarding, Support, Training, Performance Metrics, Upsell, Problem-Solving
- Level: mid
- Type: full_time
NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to …
Petaling Jaya
- Skills: Retail Measurement Service, data extracts, performance analyses, software applications training, syndicated reports, process improvement, Client Support Centre, market intelligence, research analysis, solution automation
- Level: mid
- Type: full_time
Razorpay
Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission to enable frictionless banking and payments experiences f…
Kuala Lumpur
- Skills: Customer Success, Onboarding, Merchant Satisfaction, Process Refinement, Customer Service, Relationship Building, Issue Management, Operational Processes, HTTP Service Level Agreements, Communication Skills
- Level: entry
- Type: full_time
ThoughtFull
ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. ThoughtFull …
Kuala Lumpur
- Skills: client success, account management, stakeholder management, change management, Human Resources, CRM tools, engagement initiatives, business growth, client satisfaction, data analysis
- Level: mid
- Type: full_time
Momos
Momos is a rapidly growing startup headquartered in San Diego and Singapore, building AI for customers at every location. Momos works with leading enterprise m…
Kuala Lumpur
- Skills: Customer Success, B2B Software, Customer Relationships, Product Adoption, Onboarding, Implementation, Account Management, Renewals, Retention, CRM Software
- Level: mid
- Type: full_time