Last updated: 2025-06-06

46 Customer Service And Support jobs in Kuala Lumpur.

Hiring now: Customer Exp Executive @ Funding So, Multilingual Customer Support Specialist @ Okx, Customer Service Associate @ Lalamove, Customer Service Officer @ Prism, Manager Customer Care Cell Technical Ser @ Avery Denn, Customer Relations Associate @ Ikea, Key Account Manager @ Sgs, Quality Analyst @ Sutherland, Customer Relations Executive @ Rentokil I, Clearance Representative Lead @ Federal Ex. Explore more at at jobswithgpt.com

🔥 Skills

customer service (9) customer experience (7) Interpersonal Skills (5) problem-solving (4) customer satisfaction (4) communication (4) Problem Solving (4) Communication Skills (4) Team Leadership (3) IKEA Concept (3)

📍 Locations

Kuala Lumpur (15) Shah Alam (7) Petaling Jaya (5) Bukit Jalil (2) Semenyih (1) Bukit Kerinchi (1) Puchong (1)

Funding Societies | Modalku

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, …

Customer Experience Executive

Kuala Lumpur

  • Skills: Customer Experience, Customer Support, KYC checks, Customer Success Metrics, Excel, Critical Thinking, Interpersonal Skills, Fintech, Continuous Improvement, Omni-channel Support
  • Experience: 1 - 2 years in Customer Experience or Customer Support
  • Type: Full-time

OKX

OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX i…

Multilingual Customer Support Specialist

Kuala Lumpur

  • Skills: multilingual support, customer service, crypto, translation, interpretation, localization, stakeholder collaboration, problem-solving, time management, CRM tools
  • Experience: At least 2 years of experience in language-related roles, including translation, interpretation, or localization.
  • Type: Full-time

Lalamove

Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. Founded in 2013 and reaching …

Customer Service Associate

Kuala Lumpur

  • Skills: customer service, problem-solving, delivery logistics, on-demand, customer-oriented, community empowerment, positive experience, innovative solutions, world class team, client satisfaction
  • Type: Full-time

PRISM+

high-growth electronics company

Customer Service Officer

Bukit Jalil

  • Skills: customer service, technical issues, customer satisfaction, stakeholders, feedback, multitask, Zendesk, consumer electronics, home appliances, professional manner
  • Experience: 1 – 3 years of relevant work experience in customer service
  • Type: Full-time

Avery Dennison

Avery Dennison is a global materials science and manufacturing company specializing in labeling and packaging materials.

Manager - Customer Care Cell & Technical Services

Semenyih

  • Skills: Customer Care Cell, Technical Service, Customer Complaints, Claims Management, Service Level Agreements, Quality Related Corrective Actions, Process Improvement, Digitalization Initiatives, Employee Development, Team Leadership
  • Experience: 5+ years in customer service or technical services management
  • Type: Full-time

IKEA

A multinational company specializing in ready-to-assemble furniture, kitchen appliances, and home accessories.

Customer Relations Associate

Kuala Lumpur

  • Skills: customer experience, fast and efficient service, empathy, customer complaints, service delivery, sales growth, IKEA Concept, safety guidelines, customer relations, sales profitability
  • Type: Part-time

SGS

SGS is a leading inspection, verification, testing and certification company.

Key Account Manager

Shah Alam

  • Skills: Key Accounts, Business Inquiries, Collaboration, Service Delivery, Customer Relationships, Business Growth, Debtors Collection, Health and Safety, Integrity and Conduct, Compliance
  • Experience: 3-5 years in account management or sales roles
  • Type: Full-time

Sutherland

Sutherland is a global provider of process transformation services, offering a variety of customer experience and back-office support solutions.

Quality Analyst

Kuala Lumpur

  • Skills: Quality Analyst, customer experience, performance management, service quality, KPI performance, transaction evaluation, calibration sessions, customer satisfaction, communication, process guidelines
  • Type: Full-time

Rentokil Initial (M) Sdn Bhd

Customer Relations Executive

Shah Alam

  • Skills: customer satisfaction, inquiries management, data entry, outbound calls, success rate analysis, customer feedback, standard procedures, loyalty program, sales leads, commercial acumen
  • Type: Full-time
  • Salary: Attractive base salary

Federal Express Corporation

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by …

Clearance Representative - Lead

Kuala Lumpur

  • Skills: Customer Services, Service Assurance, Clearance & Brokerage Operations, Administration, Accuracy, Attention to Detail, Problem Solving, Logistics, Interpersonal Skills, Microsoft Office
  • Experience: No experience required; those with Secondary Education with 2 to 3 years of experience in a Shared Service Centre, Customs Clearance, Operations, or general Logistics are also encouraged to apply.
  • Type: Full Time

NIQ

NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insig…

Customer Support Specialist

Petaling Jaya

  • Skills: customer support, customer experience, data analysis, client engagement, problem solving, stakeholder management, resolution, consulting, communication, efficiency

Rentokil Initial

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity wh…

Admin & Customer Service (3 months Contract)

Shah Alam

  • Skills: service appointment, schedule, capacity analysis, service reports, invoice, monthly reports, communication skills, planning, organizational skills, customer-oriented
  • Experience: Minimum 2 years experience in capacity analyses and service schedule
  • Type: Contract
  • Salary: Attractive base salary

AccorHotel

Customer Relations Manager

Kuala Lumpur

  • Skills: customer relations, team management, sales, hygiene, production, hospitality, employee training, guest satisfaction, inventory management, environmental safety

IKEA

IKEA is a multinational furniture and home goods retailer known for its modern designs and affordability.

Customer Experience Associate

Kuala Lumpur

  • Skills: customer experience, escalation, problem-solving, solutions, shopping experience, safety, IKEA Concept, global solutions, tools, manuals
  • Type: Full-time

Funding Societies | Modalku

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered …

Customer Experience Executive

Kuala Lumpur

  • Skills: customer experience, customer support, NPS, CSAT, collaboration, payments, fintech, metrics, process improvement, teamwork
  • Experience: 1-2 years
  • Type: Full-time

Experian

Customer Service Executive

Kuala Lumpur

  • Skills: customer service, communication skills, active listening, problem-solving, order fulfillment, customer interactions, salesmanship, feedback, KPI, teamwork

Rentokil Initial (M) Sdn. Bhd.

Rentokil Initial specializes in pest control and property management services and is committed to providing innovative solutions.

Credit Control Executive

Shah Alam

  • Skills: Credit Control, Debt Collection, Communication Skills, Customer Care, Invoicing, KPI, Reporting, Problem Solving, Account Management, Interpersonal Skills
  • Experience: Minimum a Diploma in related discipline of studies with proven track record in Credit Control.
  • Type: Full-time

Frasers Group

Customer Service Advisor

Petaling Jaya

  • Skills: Customer Care, Communication, Customer Feedback, Log, Record, Resolve, Ownership, Liaise, Best Practice, Customer Experience

Rentokil Initial (M) Sdn. Bhd.

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity wh…

Credit Control Executive

Shah Alam

  • Skills: Credit Control, Debt Collection, Interpersonal Skills, Communication Skills, Customer Focused, Team Player, Negotiation Skills, KPI Benchmark, Invoice Management, Problem Solving
  • Experience: Minimum a Diploma in related discipline of studies with proven track record in Credit Control
  • Salary: Attractive base salary, contractual bonus and collection incentives

OKX

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …

Customer Service Operations Lead

Kuala Lumpur

  • Skills: Customer Service, Operations, KPI Monitoring, Performance Reviews, Training, Process Improvement, Stakeholder Communication, Team Leadership, Cross-functional, Crypto
  • Experience: At least 3 years in leading a team in a call center environment

Federal Express Corporation

Customer Experience Rep (1-year contract)

Petaling Jaya

  • Skills: Customer Support, Customer management, Account Creation, Onboarding, Bookings, Inquiry, Quotes, Complaint Handling, Issue Resolution, Case Management
  • Experience: One (1) years of work experience in customer service and interaction
  • Type: Full-time

OKX

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …

Customer Service Trainer

Kuala Lumpur

  • Skills: customer service, training needs analysis, course development, training empowerment, online training, training tools, bilingual (English and Mandarin), course organization, training resource management, teamwork
  • Experience: 1.5 years or above training working experience in customer service center

bp

bp is a global energy company involved in oil and gas exploration and production, as well as renewable energy.

Customer Care Advisor

Kuala Lumpur

  • Skills: customer service, communication, customer experience, customer enquiries, business process improvement, agility core practices, conflict management, digital fluency, resilience, sustainability awareness
  • Experience: Entry
  • Type: Professionals

Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core ex…

Customer Service Representative

Bukit Kerinchi

  • Skills: customer service, call center, Mandarin, Indonesian, English, communication, professionalism, oil and gas, digital transformation, experience
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Continental

Company Description

Regional TCS Manager

Petaling Jaya

  • Skills: TCS APAC strategy, Technical support, Customer journey, Warranty solutions, Digital complaint handling, Local CS organizations, Intercultural management, Market feedback, Product performance, Budget management
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Datacom

Datacom connects people and technology to solve challenges, create opportunities and discover new possibilities for communities.

Service Desk Analyst

Kuala Lumpur

  • Skills: Service Desk, Network Infrastructure, Customer Service, Active Directory, Technical Support, Incident Management, Problem Resolution, Service Level Agreements, Communication Skills, Troubleshooting
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Rentokil Initial (M) Sdn. Bhd.

Credit Control Executive

Shah Alam

  • Skills: credit control, debt collection, communication skills, customer disputes, financial reporting, AR adjustments, KPI benchmark, contractual bonus, insurance plans, team player
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industr…

Customer Success Executive

Puchong

  • Skills: Customer Success, Employee Assistance Programs, Wellbeing Services, Client Retention, Risk Management, Portfolio Growth, Account Administration, Corporate Clients, Mental Health Care, Digital Care Platform
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Rentokil Initial (M) Sdn. Bhd.

Credit Control Executive

Shah Alam

  • Skills: Credit Control, Debt Collection, Interpersonal Skills, Communication Skills, Customer Focused, Problem Solving, Negotiation Skills, Reporting, Record Keeping, Multilingual
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}