5 Customer Support Agent jobs in Köln.

Hiring now: Ticketing Mgr @ Efg Esl Fa, Partner Support Agent @ Urban Spor, Customer Exp Agent @ Loveholida.Explore more at jobswithgpt.com.

🔥 Skills

Partner support (2) Zendesk (2) integration-related inquiries (2) troubleshooting (2) technical inquiries (2) KPI (2) service level agreements (2) remote work (2) customer service (2) Ticketing (1)

📍 Locations

Köln (3) Düsseldorf (2)
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Efg (Esl Faceit Group)

Ticketing Manager Köln
Skills & Focus: Ticketing, Project Management, Sales Operations, Customer Support, E-commerce, Esports, Communication Skills, Data Analysis, Problem Solving, Multitasking
About the Company: At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become a community. We pride ourselves in having a corporate social responsib…
Experience: Minimum 5+ years in a Ticketing role, preferably in the esports or entertainment industry (sports and/or music)
Type: Full-time

Urban Sports Club

Partner Support Agent Köln
Skills & Focus: Partner support, Zendesk, integration-related inquiries, troubleshooting, technical inquiries, KPI, service level agreements, creative problem-solving, remote work, customer service
About the Company: Urban Sports Club offers a flexible and active lifestyle solution for sports enthusiasts through memberships that give access to multiple sports facilities.
Experience: Strong communication skills in multiple languages (Portuguese, German, English); experience with integration support and customer service tools.
Type: Full-time
Benefits: Free Urban Sports Club L Pro Membership, flexible work model, extended remote work options, 30 days paid vacation plus …
Partner Support Agent Köln
Skills & Focus: Partner support, integration-related inquiries, Zendesk, technical inquiries, troubleshooting, problem-solving, KPI, service level agreements, communication skills, remote work
About the Company: Urban Sports Club offers a flexible sports membership, allowing members access to various sports facilities and activities. They foster a friendly and supporti…
Experience: Experience with partner or customer support, preferably in a technical setting.
Type: Full-time
Benefits: Free Urban Sports Club L Pro Membership, Flexible Work Model, Extended Remote Work Options, 30 days of paid vacation pl…

Loveholidays

Customer Experience Agent Düsseldorf
Skills & Focus: Customer Experience, bilingual, German, English, customer service, strong technical abilities, multi-task, fast-paced environment, active listening skills, empathetic customer service
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next g…
Experience: Customer service experience, bilingual in German and English
Type: Full-time
Customer Experience Agent Düsseldorf
Skills & Focus: Bilingual, Customer service, Travel industry, Technical abilities, Multi-tasking, Organizational skills, Empathy, Verbal communication, Written communication, Active listening
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next g…
Experience: Customer service experience – if it’s in travel that’s even better (but not a necessity)
Benefits: Extensive training in all areas, inclusion, personal growth opportunities