Last updated: 2025-11-13

12 Customer Success Management jobs in Köln.

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SoSafe

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by pro…

Senior Director Customer Success

Köln

  • Skills: customer success, SaaS, CRM, data analysis, leadership, team development, customer retention, cybersecurity, behavioral change, employee training
  • Level: senior
  • Type: full_time

vivenu GmbH

Vivenu is the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms, transforming event ticketing for glob…

VP of Global Customer Support & Service

Düsseldorf

  • Skills: Customer Support, SaaS, Leadership, Operational Efficiency, B2B, CX (Customer Experience), Intercom, Process Design, Multi-location Management, KPI Analysis
  • Level: senior
  • Type: full_time

DISH

DISH wurde 2015 als hundertprozentige Tochtergesellschaft der METRO AG gegründet, um digitale Lösungen zu entwickeln, die zum Erfolg der HoReCa-Kunden (Hotels,…

Customer Success Specialist

Düsseldorf

  • Skills: Customer Success, Onboarding, POS Systeme, Kassensysteme, CRM-Systeme, Kundenbeziehung, Customer Support, Technisches Knowhow, Communication, Gastronomie
  • Level: mid
  • Type: full_time

HRS

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven b…

Customer Service Excellence Manager

Köln

  • Skills: customer service, SaaS, quality assurance, training, performance improvement, process standardization, customer satisfaction, data analysis, communication, negotiation
  • Level: mid
  • Type: full_time

Stepstone

Stepstone ist eine fhrende Online-Jobplattform in Deutschland, die Jobsuchenden hilft, den richtigen Job zu finden. Als einer der grsten Anbieter auf dem Job…

Team Manager Customer Success & Beschwerdemanagement

Düsseldorf

  • Skills: Customer Success, Beschwerdemanagement, Teamentwicklung, Service-Innovation, Prozessoptimierung, CRM-Systeme, Reporting, Kundenfeedback, B2B-SaaS, Kennzahlen
  • Level: mid
  • Type: full_time

Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform sea…

Agency Customer Success Manager

Düsseldorf

  • Skills: customer success, digital advertising, agency engagement, consultative advice, social advertising, mentorship, strategic development, training procedures, cross-functional collaboration, relationship building
  • Level: mid
  • Type: full_time

Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important…

Enterprise Customer Success Manager

Düsseldorf

  • Skills: Customer Success, Enterprise, Linux, Cloud Computing, Data Applications, Agile Methodologies, Networking, Security, Customer Engagement, Salesforce
  • Level: senior
  • Type: full_time

Doctolib

Wir verfolgen die Vision, die Gesundheit aller zu verbessern und evaluieren Bewerbungen ausschließlich auf der Grundlage von Qualifikation und Motivation.

Customer Success Team Lead (x/f/m)

Köln

  • Skills: Customer Success, Key Account Management, Enterprise-Level, Digital Transformation, Data-Driven Strategies, Leadership, Stakeholder Management, KPI Achievement, Strategic Growth, Process Optimization
  • Level: senior
  • Type: full_time

ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …

Customer Success Executive

Düsseldorf

  • Skills: AI Integration, Enterprise SaaS, C-Level Engagement, Digital Transformation, Strategic Advisory, Customer Success, Stakeholder Management, Change Management, Business Acumen, Collaboration
  • Level: senior
  • Type: full_time