5 Customer Success Manager jobs in Johannesburg.

Hiring now: Mgr Specialized Client Su @ Visa, Customer Success Mgr @ Xero, Customer Partner Success @ Ozow, Customer Success Mgr Csm @ Optasia, Sr Leader Customer Exp @ Deloitte C.Explore more at jobswithgpt.com.

🔥 Skills

retention (2) customer engagement (2) client success (1) product adoption (1) optimization (1) implementation (1) cross-functional collaboration (1) subject matter expertise (1) performance improvement (1) go-to-market initiatives (1)

📍 Locations

Johannesburg (4) Midrand (1)

Visa

Skills & Focus: client success, product adoption, optimization, implementation, cross-functional collaboration, subject matter expertise, performance improvement, go-to-market initiatives, product lifecycle, client experience
About the Company: Visa is a global payments technology company that connects consumers, businesses, financial institutions, and governments to fast, secure, and reliable electro…
Type: Hybrid

Xero

Skills & Focus: customer success, retention, support, onboarding, solutions, workarounds, technical questions, relationships, accounting practices, small businesses
About the Company: At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with…
Type: Full-time

Ozow

Skills & Focus: Client Success, Account Management, Relationship Management, Customer Satisfaction, Problem Resolution, Product Knowledge, Training, Communication, Strategic Planning, Collaboration
About the Company: Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, an…
Experience: 2+ years of experience in account management or a customer-facing role (preferably in software/fintech)
Benefits: Healthy breakfast, lunches and snacks, Monthly team connects, On-site Barista, Birthday Leave, perks for South African …

Optasia

Skills & Focus: customer satisfaction, retention, relationship building, financial services, customer engagement, upselling, cross-selling, KPI, strategic account plans, data-driven
About the Company: Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI…
Experience: 5+ years of experience in customer success, account management, or related roles within the Financial Services or Fintech industry.
Benefits: Competitive remuneration package, Extra day off on your birthday, Performance-based bonus scheme, All the tech gear you…

Deloitte Consulting Africa

Skills & Focus: customer experience, digital transformation, consulting expertise, Digital Customer Platforms, SaaS implementation, CRM solutions, customer engagement, Sales, Service, Marketing
About the Company: Deloitte Consulting Africa specializes in customer experience and implementing Digital Customer Platforms, offering consulting expertise and leadership support…
Experience: 7-10 years including 5 years in client-facing and management roles focused on digital transformation.
Type: Full-time