Last updated: 2025-05-23

13 Customer Success Management jobs in Johannesburg.

Hiring now: Customer Success Mgr @ Xero, Customer Partner Success @ Ozow, Mgr Specialized Client Su @ Visa, Customer Success Mgr Csm @ Optasia, Customer Success Consulta @ Nielseniq, Sr Leader Customer Exp @ Deloitte C.Explore more at at jobswithgpt.com

🔥 Skills

Client Success (6) market trends (6) retention (4) product adoption (4) client performance (4) product lifecycle (4) product feedback (4) client partnerships (4) customer engagement (3) customer success (2)

📍 Locations

Johannesburg (12) Midrand (1)

Xero

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with…

Customer Success Manager

Johannesburg

  • Skills: customer success, retention, support, onboarding, solutions, workarounds, technical questions, relationships, accounting practices, small businesses
  • Type: Full-time

Ozow

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, an…

Customer (Partner) Success Manager

Johannesburg

  • Skills: Client Success, Account Management, Relationship Management, Customer Satisfaction, Problem Resolution, Product Knowledge, Training, Communication, Strategic Planning, Collaboration
  • Experience: 2+ years of experience in account management or a customer-facing role (preferably in software/fintech)

Visa

Manager, Specialized Client Success

Johannesburg

  • Skills: Client Success, product adoption, client performance, product lifecycle, client feedback, implementation readiness, product feedback, client partnerships, adoption initiatives, market trends

Optasia

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI…

Customer Success Manager (CSM)

Johannesburg

  • Skills: customer satisfaction, retention, relationship building, financial services, customer engagement, upselling, cross-selling, KPI, strategic account plans, data-driven
  • Experience: 5+ years of experience in customer success, account management, or related roles within the Financial Services or Fintech industry.

NielsenIQ

Customer Success Consultant

Johannesburg

  • Skills: Customer Success, FMCG, client relationships, NPS, market trends, client needs, data analysis, relationship management, strategic planning, client satisfaction

Deloitte Consulting Africa

Deloitte Consulting Africa specializes in customer experience and implementing Digital Customer Platforms, offering consulting expertise and leadership support…

Senior Leader - Customer Experience

Midrand

  • Skills: customer experience, digital transformation, consulting expertise, Digital Customer Platforms, SaaS implementation, CRM solutions, customer engagement, Sales, Service, Marketing
  • Experience: 7-10 years including 5 years in client-facing and management roles focused on digital transformation.
  • Type: Full-time