8 Technical And Product Support jobs in Jerusalem.

Hiring now: Support Delivery Mgr @ Vimeo, Technical Support Mgr @ Bloxroute, Technical Support Agent @ Autofleet, Technical Support Engr @ Walkme, Technical Support Engr Da @ Forter, Technical Customer Succes @ Audiocodes, Technical Support Engr @ Pendo.Explore more at jobswithgpt.com.

🔥 Skills

Technical Support (4) SaaS (3) Customer Experience (3) problem-solving (2) SQL (2) Customer Success (2) Problem Solving (2) JavaScript (2) customer experience (1) support operations (1)

📍 Locations

Tel Aviv (5) Or Yehuda (2) Herzliya (1)

Vimeo

Skills & Focus: customer experience, support operations, team growth, leadership, communication skills, data analysis, operational excellence, problem-solving, SaaS, video technologies
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform, enabling anyone to create high-quality video experiences. We serve a community o…
Experience: 2-3 years
Type: hybrid

Bloxroute

Skills & Focus: Technical Support, Support Manager, Technical Support Engineers, User Needs, Product Value, Support Downtime, Product Issues, Status Updates, Manage Team, Dynamic Team

Autofleet

Skills & Focus: technical support, customer service, communications skills, problem-solving, web technologies, scripting languages, critical thinking, attention to detail, SQL, flexibility
About the Company: We’re a young and growing company focused on providing technical support to enterprise customers.
Experience: 1+ year in customer-facing role - an advantage
Type: Full-time

Walkme

Skills & Focus: Technical Support, Customer Success, Service Level Agreements (SLAs), Onboarding, Customer Experience, Knowledge Base, Digital Transformation, Remote Support, Client Management, Problem Solving
About the Company: WalkMe (NASDAQ: WKME) is an industry leader in digital adoption, enabling organizations to measure, drive, and act to maximize the impact of their digital tran…
Type: Full-time
Benefits: Opportunities for professional growth, supportive work culture, teamwork and innovation.

Forter

Skills & Focus: Technical Support, Data Analysis, SaaS, SQL, API, JavaScript, Customer Experience, Analytical Skills, Problem Solving, Mentorship
About the Company: Forter provides a decision engine that helps businesses trust their customers by isolating fraudsters and protecting genuine customers.
Experience: 3+ years experience in a role with a strong focus on troubleshooting data analytics in SaaS, software, or FinTech environments.
Benefits: Great Place to Work Certification, various workplace and innovation awards.

Audiocodes

Skills & Focus: Technical Support, Customer Success, AI, Microsoft Teams, Contact Center, Unified Experience, Voice Communication, Project Deployment, Software Solutions, Field Application Engineering
About the Company: AudioCodes is a leading provider of advanced voice communications software, products and productivity solutions for the digital workplace and customer experien…
Type: Full-time
Benefits: Flexible and collaborative work environment, along with career growth opportunities.
Skills & Focus: Service Reliability Engineering, AI-powered solutions, SaaS, incident management, monitoring, troubleshooting, documentation, knowledge base, customer interaction, team leadership
About the Company: AudioCodes is a leading provider of advanced voice communications software, products and productivity solutions for the digital workplace and customer experien…
Experience: At least 2 years
Type: Full-time
Benefits: Flexible and collaborative work environment, along with career growth opportunities

Pendo

Skills & Focus: Customer Support, JavaScript, HTML, CSS, Mobile Development, Debugging, Documentation, Customer Experience, Technical Concepts, Empathy
About the Company: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a…
Experience: 2+ years of professional experience in JavaScript, HTML, CSS and/or Mobile Development, 2+ years in a customer-facing role