Last updated: 2025-06-06

12 Technical And Product Support jobs in Jakarta.

Hiring now: Travel Exp Specialist @ Tfam, Technical Support Specialist @ Insider, Sr Customer Success Engineer @ Dynatrace, Customer Support Consultant @ Supportyou, Technical Support Specialist @ Braze, Technical Account Manager Bahasa Speaker @ Uipath, Customer Exp Lead @ Amartha. Explore more at at jobswithgpt.com

🔥 Skills

user experience (4) travel (3) adventure (3) support (3) problem-solving (2) data analysis (2) customer satisfaction (2) Technical Support (2) Customer support (2) Zendesk (2)

📍 Locations

Jakarta (10)

t-fam

A company focused on enhancing travel experiences for millions of users.

Travel Experience Specialist

Jakarta

  • Skills: user experience, travel solutions, customer support, adventure planning, tech-savvy, team collaboration, problem-solving, data analysis, communication skills, customer satisfaction
  • Experience: 2+ years in customer experience or travel-related roles
  • Type: Full-time

Insider

We are Insider, a B2B SaaS company that drives growth for its clients around the world with our #1 AI-native platform for Customer Experience and Marketing.

Technical Support Specialist

Jakarta

  • Skills: Technical Support, Partner Success, Troubleshooting, Problem-solving, Customer Experience, Technical Issues, Resolutions, Feedback, SLA, Innovative Products
  • Type: Full-time

Dynatrace

Dynatrace is a software intelligence company that specializes in application performance management and monitoring.

Senior Customer Success Engineer

Jakarta

  • Skills: Customer Success, Post-sales relationships, Enterprise customers, Technical objectives, Product adoption, Customer advocacy, Web-based training, Configuration issues, Best practices, Customer support
  • Experience: Senior level experience in customer success, technical support, or related fields.
  • Type: Full-time

SupportYourApp

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work…

Customer Support Consultant

Jakarta

  • Skills: Customer support, Chinese, English, Crypto, Finance, Live chats, Emails, Salesforce, Zendesk, Analytical skills
  • Experience: 2–3 years of experience with live chats and emails

t-fam

A travel app company focused on improving user experience for over 50 million users.

Travel App Specialist

Jakarta

  • Skills: travel, user experience, application, customer satisfaction, adventure, technology, innovation, app development, support, community
  • Type: Full-time

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …

Technical Support Specialist

Jakarta

  • Skills: Technical Support, Customer Support, SaaS, APIs, Mobile, Marketing Automation, Problem solving, Communication skills, Case management, Customer issues
  • Experience: 2-3 years experience supporting a technical product, ideally in SaaS or Mobile

t-fam

A company focused on providing travel solutions and enhancing user experiences for travelers.

Travel App Specialist

Jakarta

  • Skills: travel, app, user experience, solution, adventure, consumer, trip, technology, innovation, support

UiPath

UiPath is committed to creating category-leading enterprise software that unleashes the transformative power of automation.

Technical Account Manager - Bahasa Speaker

Jakarta

  • Skills: automation, technical advisory, cloud services, programming, customer-facing, infrastructure engineering, software engineering, best practices, cloud technologies, problem-solving
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Amartha

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by …

Customer Experience Lead

Jakarta

  • Skills: Digital Contact Center, CRM ticketing systems, Zendesk, customer experience, automation tools, JIRA, data analysis, SQL, Python, Google Analytics
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}