14 Customer Success Management jobs in Indianapolis.

Hiring now: Customer Success Mgr Sr M @ Salesforce, Customer Success Mgr @ Lilt, Regional Customer Exp Mgr @ Saia, Customer Success Mgr @ Impact Net, Customer Success Engr @ Dataiku, Customer Success Mgr @ Mesh Syste, Strategic Customer Succes @ Greenlight.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (10) SaaS (5) Strategic Planning (4) Onboarding (4) Account Management (3) Customer Retention (3) Customer Relationship Management (3) Problem-Solving (3) Cross-Functional Collaboration (3) Performance Tracking (3)

đź“Ť Locations

Indianapolis (14)
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Salesforce

Customer Success Manager / Senior Manager - Tableau Indianapolis
Skills & Focus: Customer Success, SaaS, Tableau, Technical guidance, Business objectives, Salesforce, Stakeholder relationships, Incident management, User adoption, Cross-functional teams
About the Company: Salesforce is a global leader in CRM, helping businesses of all sizes streamline their operations and improve customer relationships through innovative technol…
Experience: Minimum of 8 years work experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, or Technical Architecture.
Salary: $133,400 - $223,700
Type: Full time
Benefits: World-class enablement and training, exposure to executive thought leaders, clear path to promotion, weekly coaching, v…
Account Success CoE Lead, Agents & Data Cloud Indianapolis
Skills & Focus: Customer Success, Product Introductions, Collaboration tools, Project Management, Cross-functional, Strategic Planning, Training, Cloud-Based, Community Development, Stakeholder Engagement
About the Company: Salesforce is a leading customer relationship management (CRM) platform that helps businesses manage their customer relationships more effectively. They focus …
Experience: 5+ years for Sr Manager, 8+ years for Director
Salary: $141,300 - $194,300 (Colorado), $155,400 - $213,800 (Illinois)
Type: Full time
Benefits: Employee benefits include competitive salaries, inclusive programs, and a commitment to equal opportunity.
Slack Customer Success Manager Indianapolis
Skills & Focus: Customer Success, SaaS, account management, business value, customer engagement, customer satisfaction, cross-functional partnership, adoption techniques, workshops, executive reviews
About the Company: We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every ind…
Experience: Relevant work experience in customer-facing customer success, account management or strategic consulting roles. SaaS experience preferred.
Salary: $133,400 - $199,700
Type: Full time
Benefits: World-class enablement, on-demand training, mentorship program, volunteer opportunities, health benefits, financial ben…

Lilt

Customer Success Manager Indianapolis
Skills & Focus: Customer Success, Account Management, SaaS, Translation Services, Customer Retention, Cross-Selling, Stakeholder Communication, Quarterly Business Reviews (QBRs), Customer Engagement Metrics, Hybrid Work Model
About the Company: LILT is the leading AI solution for enterprise translations, enabling global organizations to adopt AI translation strategies that focus on business outcomes. …
Experience: 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry; experience in translation and localization/language services industry is required.
Salary: At market salary with on-target earnings
Type: Full-time
Benefits: 401(k) matching, flexible time off, market salary with earned OTE, medical, dental, vision insurance, life insurance, s…

Salesforce

MuleSoft Customer Success Manager - Public Sector Indianapolis
Skills & Focus: Customer Success, Stakeholder relationships, Problem-solving, Technical concepts, MuleSoft, Government processes, Compliance, Onboarding, Signature Success, Project leadership
About the Company: MuleSoft, a Salesforce Company, helps organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Compan…
Experience: Minimum of 8 years in Customer Success, consulting, or technology-related fields
Salary: $133,400 - $199,700
Type: Full time
Benefits: Health benefits, financial benefits and perks, time off and leave policies, parental benefits, perks and discounts

Saia Inc.

Regional Customer Experience Manager Indianapolis
Skills & Focus: customer service, management, metrics, collaboration, coaching, performance improvement, customer satisfaction, training, business processes, escalated issues
About the Company: Saia isn’t logistics as usual. We’re a different kind of company. We pride ourselves on doing the right thing. Join us and discover all of the ways we stand ou…
Experience: 5+ years of customer service experience.
Type: Full time
Benefits: Comprehensive medical, vision and dental coverage at reduced rates, competitive pay, company match on 401(k), flexibili…

Impact Networking

Customer Success Manager Indianapolis
Skills & Focus: Customer Success, Client Relationship Management, Onboarding, Implementation, Customer Advocacy, Engagement, Renewals, Upselling, Issue Resolution, Performance Metrics
About the Company: At Impact, we specialize in Managed Services across IT, Cybersecurity, Digital Transformation, Marketing and AI. We’re dedicated to helping businesses secure, …
Experience: 3+ years of experience in Customer Success, Account Management, Account Executive or a related role
Salary: $80,000 - $100,000 plus commission eligibility
Benefits: 20 days of PTO, 7 sick days, 12+ paid holidays, Paid Parental Leave, Comprehensive Health, Disability Life, Dental and …

Dataiku

Customer Success Engineer Indianapolis
Skills & Focus: Customer Success, AI/ML, Technical Support, Solutions Engineering, Data Science, Onboarding, User Adoption, Engagement, Workshops, Stakeholder Communication
About the Company: At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a…
Experience: Minimum of two years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles with a proven track record of customer trust and satisfaction.
Salary: $120,000 - $160,000 USD
Type: Full-time
Benefits: Dataiku offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending ac…

Lilt

Customer Success Manager Indianapolis
Skills & Focus: Customer Success, Enterprise Accounts, Customer Retention, SaaS, Translation, Localization, Account Management, QBRs, Customer Adoption, Stakeholder Engagement
About the Company: LILT is the leading AI solution for enterprise translations, focusing on business outcomes instead of outputs. Their Contextual AI Engine and Human Adaptive Fe…
Experience: 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry
Salary: At market salary with the opportunity to earn on-target earnings (OTE) and meaningful equity
Type: Full-time
Benefits: Medical, dental, and vision insurance; 401(k) matching; flexible time off; paid parental leave; monthly lifestyle benef…

Mesh Systems

Customer Success Manager Indianapolis
Skills & Focus: customer success, IoT solutions, sales, account management, relationship management, retention, upsell, cross-sell, technical communication, emerging technology
About the Company: Mesh Systems is an Internet of Things (IoT) Solutions Software and Services company that helps enterprises achieve digital transformation. With nearly 20 years…
Experience: 3-5 years
Type: Full-time
Benefits: Salary, company bonus, medical, dental, vision, cyber security, and pet insurance, wellness benefit, 401k plan with mat…

Greenlight Guru

Strategic Customer Success Manager Indianapolis
Skills & Focus: Customer Relationship Management, Strategic Planning, Problem-Solving, Escalation Management, Cross-Functional Collaboration, Performance Tracking, Consultative Engagement, Negotiation, Account Growth, Customer Satisfaction
About the Company: Greenlight Guru is a leading SaaS platform that helps innovative medical device companies bring higher quality, life-changing products to market faster. With a…
Experience: 5+ years in strategic account management, customer success, or sales role
Salary: $130,000
Type: Remote
Benefits: Flexible Paid Time Off, Home Office reimbursement, Multiple Health insurance options, 401k (with company match), Equity…

Lilt

Customer Success Manager Indianapolis
Skills & Focus: Customer Success, SaaS, Customer Retention, Enterprise Accounts, Translation Services, Onboarding, Customer Engagement, Account Management, Cross-selling, Client Communication
About the Company: LILT is the leading AI solution for enterprise translations, enabling global organizations to adopt a true AI translation strategy.
Experience: 5+ years in customer success, account management, or related roles, preferably in SaaS or language services.
Salary: At market salary with potential for on-target earnings.
Type: Full-time
Benefits: Medical, dental, and vision insurance; 401(k) matching; flexible time off; paid parental leave; monthly lifestyle benef…

Greenlight Guru

Strategic Customer Success Manager Indianapolis
Skills & Focus: Customer Relationship Management, Strategic Planning, Problem-Solving, Cross-Functional Collaboration, Performance Tracking, Customer Satisfaction, C-suite Engagement, Value Realization, Account Growth, Technical Aptitude
About the Company: Greenlight Guru is a leading SaaS platform that helps medical device companies bring higher quality, life-changing products to market faster, serving over 1,00…
Experience: 5+ years in strategic account management, customer success, or sales
Salary: $130,000
Type: Full-time
Benefits: Flexible Paid Time Off, Home Office reimbursement, Health insurance options, 401k with company match, Equity Program El…
Strategic Customer Success Manager Indianapolis
Skills & Focus: Customer Relationship Management, Strategic Planning, Problem-Solving, Cross-Functional Collaboration, Performance Tracking, Account Growth, Customer Success, Consultative Engagement, C-suite Negotiation, Value Expansion
About the Company: Our leading SaaS platform helps some of the world’s most innovative medical device companies bring higher quality, life-changing products to market faster. Our…
Experience: 5+ years in strategic account management, customer success, or sales role
Salary: $130,000 OTE
Type: Full-time
Benefits: Flexible Paid Time Off, Home Office reimbursement stipend, Multiple Health insurance options, 401k with company match, …