32 It Support And Service Desk jobs in Hyderābād.

Hiring now: Systems Engr @ Na, Production Support Engr @ Assurant, Servicenow Dev Selfservic @ Amgen, Exec Branch Support @ Rentokil P, Sr Performance Support Sp @ Servicenow, Workplace Technology Serv @ Goodyear, Site Reliability Engr @ Fanatics, It Support Tech @ Nextracker, Sre Staff @ Synopsys, Prod Spect @ Cognizant.Explore more at jobswithgpt.com.

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Incident Management (6) troubleshooting (6) customer service (5) ServiceNow (4) Automation (4) ITIL (4) Technical Support (4) ITSM (3) reporting (3) installation (3)

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Hyderābād (32)
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N/A

Systems Engineer Hyderābād
Skills & Focus: Systems Engineer, IT Load Balancing, network traffic, high availability, scalability, troubleshoot, cross-functional teams, system audits, load balancing configurations, 24/7 support

Assurant

Production Support Engineer Hyderābād
Skills & Focus: Production Support, Level 2/3 support, System Configuration, Application Management, Change Implementation, Process Improvement, Web Development, .NET, Agile methodologies, DevOps practices
About the Company: Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in…
Experience: 4+ years of software development experience
Type: Full Time

Amgen

ServiceNow Developer – Self-Service Automation Hyderābād
Skills & Focus: ServiceNow, Automation, Self-Service, Incident Response, Platform Maintenance, Workflow, Knowledge Management, Virtual Agent, Role-Based Access Control, Documentation
About the Company: Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases.
Experience: 1 - 3 years
Type: Full time

Rentokil Pci

Executive - Branch Support Hyderābād
Skills & Focus: Back office administration, Call Handling, Documentation, Invoice Management, Ticket Assignment, Customer Compliance, Renewal Report Generation, Fumigation Certification, Compliance Preparation, Typing Skills
About the Company: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) betw…
Experience: At least 1 – 3 years experience in Back office administration
Type: Full-time
Benefits: Safety, Integrity, Innovation, Learning & Development, Open & Transparent, Performance Orientation

Amgen

ServiceNow Developer – Service Management Hyderābād
Skills & Focus: ServiceNow, ITSM, GRC, Workflow, Incident Management, Service Requests, Platform Maintenance, User Management, Customization, Automation
About the Company: Amgen is a biotech company focused on serving patients by researching, manufacturing, and delivering innovative medicines.
Experience: 1 to 3 years with Master's degree or 3 to 5 years with Bachelor's degree or 7 to 9 years with Diploma in Computer Science, IT or related field.
Type: Full time

Servicenow

Senior Performance Support Specialist Hyderābād
Skills & Focus: diagnose, technology stack, troubleshooting, technical data, performance tuning, web-based applications, customer service, trust, issue resolution, complex technical issues

Goodyear

Workplace Technology Services - Senior Analyst 1 Hyderābād
Skills & Focus: consulting, system changes, reporting, monitoring, debugging, installation, technical leadership, project management, problem solving, client technology
About the Company: Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the…
Experience: A year or more of relevant technical IT experience or graduate of the ITDP 2 year program.

Fanatics

Site Reliability Engineer Hyderābād
Skills & Focus: Site Reliability, Production Support, Incident Management, Operational Runbooks, System Performance Monitoring, Shifts, Mentorship, SLA Compliance, Team Collaboration, Problem Solving
About the Company: Fanatics is building a leading global digital sports platform that ignites the passions of global sports fans and maximizes the presence and reach for hundreds…
Experience: 2-4 years
Type: Full-time

Nextracker

IT Support Technician Hyderābād
Skills & Focus: IT helpdesk support, desktop hardware, operating systems, software support, network connectivity, Windows 10/11, Active Directory, troubleshooting, ticket management, sustainability
About the Company: Nextracker is one of the most promising, fastest growing companies in today’s solar industry. We design and manufacture next generation PV tracking systems tha…
Experience: Minimum 2-4 years of desktop support experience
Type: Full-time

Synopsys

SRE, Staff Hyderābād
Skills & Focus: Infrastructure, Reliability, Automation, Troubleshooting, Monitoring, Cloud Computing, Orchestration, DevOps, Service Level Indicators, ITIL
About the Company: Synopsys is a leader in electronic design automation (EDA) software and Silicon Design Solutions.
Experience: 8+ years in IT infrastructure & operations with 4+ years in an SRE role
Type: Employee

Cognizant

Product Specialist(T) Hyderābād
Skills & Focus: IBM Maximo Asset Management, configuration, integration, technical support, troubleshooting, documentation, user training, system performance, project planning, report development
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. …
Experience: 3 to 5 years
Type: Full-time

Perkinelmer

Customer Service Engineer Hyderābād
Skills & Focus: customer service, field service, installation, troubleshooting, maintenance, analytical instruments, communication, leadership, collaboration, strategic perspective
About the Company: PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Experience: 6-8 years

Carrier Global Corporation

IT Service Delivery Manager - South Asia Pacific Hyderābād
Skills & Focus: IT Service Delivery, Client Relationships, Vendor Management, Service Performance Monitoring, Compliance Management, Financial Management, Process Improvement, Team Coordination, SLAs Development, Customer Satisfaction
About the Company: Carrier Global Corporation is a global leader in intelligent climate and energy solutions committed to creating solutions that matter for people and our planet…
Experience: 8-15 years of experience in DT service management or similar related role
Benefits: Health insurance, flexible schedules and leave policy, professional development opportunities, Employee Assistance Prog…

Guardant

IT Service Desk Administrator II Hyderābād
Skills & Focus: IT user support, Desktop support, End user support, SaaS administration, Mobile Device Management, Device Management tools, IT ticketing systems, Network infrastructure, Automation of procedures, Audio-Visual administration

Avaya

Technical Specialist – Contact Center Hyderābād
Skills & Focus: post-sales support, customer satisfaction, incident management, service request, ITIL, technical support, cloud services, maintenance services, Avaya, systems troubleshooting
About the Company: Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide…
Experience: 1 - 3 Years of Experience
Type: Full-time

Ghx

Managed Services Analyst Hyderābād
Skills & Focus: customer service, administrative process support, verbal communication, analytical skills, problem-solving, project management, time management, Microsoft Office, Salesforce, data confidentiality
About the Company: Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accu…
Experience: 3-5 Years of Experience in a customer support role
Type: Full-time

Servicenow

SailPoint IIQ Support Specialist Hyderābād
Skills & Focus: SailPoint, IIQ, administration, support, technical development, IAM solutions, installation, configuration, troubleshooting, ITIL

Marriott International

Assistant Manager- IT Hyderābād
Skills & Focus: information technology, computer science, system maintenance, project management, vendor management, client technology, IT hardware/software, network operations, email administration, problem resolution
About the Company: Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Experience: 4 years experience in Information Technology, Computer Science or related professional area.
Type: Full Time

Synopsys

IT Support, Associate Hyderābād
Skills & Focus: IT support, End-user support, Desktop support, Windows environment, Microsoft Office, Active Directory, Exchange email, customer service, troubleshooting, networking
About the Company: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving…
Experience: 2-3 years of experience in End-user/Desktop Support
Type: Employee
Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs.

Servicenow

Manager, Technical Support Management Hyderābād
Skills & Focus: Technical Support, Customer Success, AI Integration, Team Management, Incident Management, Customer Care, Support Metrics, Operational Outages, Change Management, Problem Solving
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Experience: A minimum of 9 years technical support and service management experience with a minimum of 3-4 years in supervisory role.

Goodyear

ServiceNow Architect Hyderābād
Skills & Focus: ServiceNow, ITIL, Technical Delivery Management, Service Design, Incident Management, Project Management, Stakeholder Communication, Technical Support, Automation, Database Management
About the Company: Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the…
Experience: 4+ years experience in Information Technology, preferably including 5 years of ServiceNow IT Service Management administration experience

Fanatics

Site Reliability Engineer Hyderābād
Skills & Focus: Tech production support, Incident Management, system performance, operational runbooks, SLA, mentor junior team members, shift lead, monitoring alerts, production patterns, team player
About the Company: Fanatics is building a leading global digital sports platform that maximizes the presence and reach for hundreds of sports partners by offering innovative prod…
Experience: 2-4 years
Type: Full-time

Envoy Global

Associate - Operations Support Center Hyderābād
Skills & Focus: operations, data management, customer support, reporting, Excel, ticketing, stakeholders, onboarding, documentation, compliance
About the Company: Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline…
Experience: 2–4 years of experience in a blended operations, reporting, and customer service role within a process-driven or service-oriented environment.
Type: Full-time

E2open

Senior Enterprise Service Engineer Hyderābād
Skills & Focus: Service Level Agreements, Troubleshooting, Root cause analysis, Code fixes, Customer service, Production deployment, Data analysis, Defect prevention plan, Cross-functional collaboration, Process improvement
About the Company: E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We …
Experience: 4-6 years
Type: Full-time

Assurant

Sr. Engineer-1 Hyderābād
Skills & Focus: VOIP, Cisco, cloud solutions, Infrastructure, trim analysis, SIP Trunk, L3 troubleshooting, Voice IP Telephony, Deployment, Integration
About the Company: Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in…
Experience: Minimum 5 years in IT Voice industry including architecture, design, operations, and support.
Type: Full Time

Avaya

Technical Specialist - Unified Communication Hyderābād
Skills & Focus: Unified Communications, Customer Satisfaction, Incident Management, Problem Management, Change Management, Service Request, Tier-3 Support, Avaya Products, Troubleshooting, SIP
About the Company: Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide…
Experience: 1 - 3 Years of Experience
Type: Full-time

Goodyear

Workplace Technology Services - Senior Analyst Hyderābād
Skills & Focus: system changes, reporting, monitoring, debugging, installing software, technical leadership, project teams, analytical skills, problem solving, technical knowledge
About the Company: Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the…
Experience: A year or more of relevant technical IT experience or graduate of the ITDP 2 year program

Amgen

ServiceNow Developer – Self-Service Automation Hyderābād
Skills & Focus: ServiceNow, Self-Service Automation, Employee Center Pro, Knowledge Management, Performance Analytics, Virtual Agent, UI/UX Design, Mobile Applications, Workflow Automation, Technical Support
About the Company: Amgen is a biotechnology company that focuses on developing innovative medicines to treat serious illnesses.
Experience: 4 - 8 years
Type: Full time

Parexel

Infrastructure & Endpoint Analyst, ITSM Hyderābād
Skills & Focus: Infrastructure, Endpoint, ITSM, Analyst, Technical Support, Biopharmaceutical, Clinical Research, Data Management, IT Operations, Service Operations
About the Company: Parexel is a global biopharmaceutical services organization that provides a wide range of solutions and services to clients in the pharmaceutical, biotechnolog…

Celigo

Senior Technical Support Development Engineer Hyderābād
Skills & Focus: cloud infrastructure, iPaaS, customer support, diagnosis, bugs, hotfixes, production, SLA compliance, customer experience, collaboration
About the Company: At Celigo, we are pioneering the future of application integration with novel new strategies, cutting edge technologies, and of course a diehard team that will…
Experience: >6 years
Benefits: 3-weeks of vacation plus holidays, strong benefits package, expense reimbursement, recognition opportunities, and many …

Modernizing Medicine, Inc.

IT Support Specialist Hyderābād
Skills & Focus: IT support, customer service, problem-solving, Apple, Linux, Windows, VoIP, SaaS applications, networking, training
About the Company: ModMed focuses on enhancing healthcare through innovative technology, providing specialized cloud platforms for doctors and patients.
Experience: Previous work experience in a corporate environment is preferred.
Type: Full-time
Benefits: Comprehensive health insurance, paid parental leave, flexible spending accounts, 401(k) match.

Ion

Ivanti Neurons for ITSM Specialist Hyderābād
Skills & Focus: Ivanti Neurons, IT Service Management, ITSM, workflow automation, development, client engagement, solution design, implementation, integration, system integration