Last updated: 2025-06-06

24 Technical And Product Support jobs in São Paulo.

Hiring now: Trading Support Analyst @ Fidessa, Customer Service Representative @ Cloudwalk, Associate Technical Partner Manager @ Braze, Technical Support Engineer 2 @ Datadog, Technical Product Specialist @ Ebanx, Technical Support Engineer @ Insider, Enterprise Customer Success Engineer @ Tractian, End User Support @ Zeeco, Intern Technical Support @ Lincoln El, Deescalation Architect @ Bentley Sy. Explore more at at jobswithgpt.com

🔥 Skills

Technical Support (7) technical support (6) communication (5) problem-solving (5) customer experience (4) customer service (3) problem solving (3) troubleshooting (3) communication skills (3) SaaS (3)

📍 Locations

São Paulo (20) Guarulhos (1) Campinas (1)

Fidessa

Fidessa provides high-speed access to global equities exchanges and execution venues, and is used by top tier brokers worldwide.

Trading Support Analyst

São Paulo

  • Skills: Trading Support, Equities Trading, Risk Management, Customer Service, Technical Skills, Product Management, Financial Products, Client Interaction, Fast Paced Environment, Global Service Desk
  • Experience: Up to 4 years
  • Type: Full-time

CloudWalk

We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy custom…

Customer Service Representative

São Paulo

  • Skills: customer service, problem solving, technical support, exceptional service, customer issues, end-to-end solutions, troubleshooting, communication skills, payments, innovation
  • Experience: 1-3 years in customer service or technical support
  • Type: Full-time

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …

Associate Technical Partner Manager

São Paulo

  • Skills: Technical Partner Management, Onboarding, API compatibility, Data interoperability, Relationship Management, Cross-functional Collaboration, Technical guidance, Problem-solving, Technical inquiries, Partner Evaluation
  • Experience: Technical experience with at least one: Saas, Mobile, APIs, Programming

Datadog

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …

Technical Support Engineer 2

São Paulo

  • Skills: Technical Support, SaaS, Zendesk, Jira, Confluence, Linux, Client-centric, Technical Troubleshooting, Programming, Cloud Monitoring
  • Experience: 2+ years of related experience
  • Type: Full-time

EBANX

EBANX is the leading payment platform connecting global companies with customers from the fastest-growing digital markets in the world.

Technical Product Specialist

São Paulo

  • Skills: payments operations, fintech, analytical skills, communication, collaboration, performance analysis, continuous improvement, product support, cross-functional teams, iterative product development
  • Experience: Expertise in payments operations, fintechs or a related industry.
  • Type: On-site

Insider

Insider is a B2B SaaS company that drives growth for its clients around the world, offering a platform for Customer Experience and Marketing.

Technical Support Engineer

São Paulo

  • Skills: Technical Support, Problem-Solving, Customer Experience, Troubleshooting, Partner Support, Communication Skills, Innovative Products, SLA Management, Technical Issues, Feedback Advocacy

Tractian

Enterprise Customer Success Engineer

São Paulo

  • Skills: Customer Success, Account Management, Enterprise Clients, Strategic Maintenance Plans, Predictive Maintenance, Factory Floor Operations, Training, Quarterly Business Reviews, Technical Issues, Problem-solving
  • Experience: 5+ years
  • Type: Full-time

Zeeco

Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and oppor…

End User Support

São Paulo

  • Skills: end-user sales, support, refining, petrochemicals, combustion, aftermarket, equipment, customer service, chemical processing, sales experience
  • Experience: 15+ Year´s experience in the area.
  • Type: Full-time

Lincoln Electric

Intern - Technical Support

Guarulhos

  • Skills: Technical Support, Customer Experience, Data Entry, Reports, KPIs, Warranty Analysis, Equipment Testing, Technical Analysis, Technical Assistance, Document Organization

Bentley Systems

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustai…

De-Escalation Architect

São Paulo

  • Skills: technical support, issue resolution, customer communication, documentation, process improvement, training, mentoring, software development, cloud services, problem-solving
  • Experience: Minimum of 7 years of experience in technical support or a software development role.
  • Type: Remote/Hybrid

Datadog

Datadog is the world-class monitoring and security platform for cloud applications. We’re dedicated to creating, developing, and supporting our product and cus…

Technical Support Engineer 1

São Paulo

  • Skills: technical support, cloud applications, integration, product demo, customer interaction, training, open-source, Linux, communication, problem-solving
  • Type: Full-time

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …

Technical Support Specialist

São Paulo

  • Skills: Technical Support, SaaS, customer engagement, troubleshooting, communication skills, APIs, HTML, CSS, problem-solving, team collaboration
  • Experience: 2-3 years of experience supporting technical products, particularly in Software as a Service (SaaS) or mobile applications.

Qlik

A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.…

Technical Support Engineer

São Paulo

  • Skills: Technical Support, Customer Success, Data Integration, Cloud-based Products, Troubleshooting, Technical Leadership, Customer Relationship, Data Management, Business Intelligence, Problem Solving
  • Experience: 3+ years’ experience in a Technical Support role
  • Type: Full-time

Belvo

Belvo is an open finance API platform aiming to democratize access to financial services in Latin America. They enable financial innovators to access and inter…

Customer Support Specialist (Open Finance API)

São Paulo

  • Skills: Customer Support, API Integration, Technical Support, Fintech, Open Finance, Remote Work, Client Communication, Documentation, Problem-Solving, Developer Support
  • Experience: 1-2 years in customer support of a technical product

Palo Alto Networks

A leading cybersecurity company known for protecting organizations from cyber threats and enhancing safety in digital experiences.

Senior Director Technical Services - LATAM

São Paulo

  • Skills: Technical Services, LATAM, customer satisfaction, operational efficiency, collaboration, deployment, strategic thinking, cross-functional, customer experience, leadership
  • Experience: Proven ability to collaborate effectively with internal stakeholder groups
  • Type: Full-time

Wellhub

Wellhub (formerly Gympass) is a corporate wellness platform that connects employees to the best partners for physical exercise, mindfulness, therapy, nutrition…

CX Client Retention Growth Analyst

São Paulo

  • Skills: customer experience, support, communication, problem solving, Zendesk, data collection, teamwork, flexibility, wellness, employee support
  • Experience: Prior experience in customer service.
  • Type: Full-time

Kaizen Gaming

Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge…

Customer Experience Analyst

São Paulo

  • Skills: customer support, data analysis, operational performance, customer journey, CRM tools, project management, customer insights, communication skills, problem-solving, customer experience
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Serasa Experian

A Serasa Experian é a primeira e a maior Datatech do Brasil. Líder em soluções de inteligência para análise de riscos e oportunidades, com foco nas jornadas de…

Analista

São Paulo

  • Skills: sales, CRM, SaaS, digital products, consultative sales, pre-sales, post-sales, technical support, communication, problem solving
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Zyte

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 240 Z…

Support Team Member

São Paulo

  • Skills: Customer Support, Technical Issues, Web Programming, APIs, Python, Javascript, Linux, Networking, Analytical Skills, Collaboration
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Bosch

Na Bosch, moldamos o futuro por meio das inovaoes tecnolgicas de alta qualidade e de servios que despertam entusiasmo e melhoram a vida das pessoas. Temos …

Support Consultant

Campinas

  • Skills: Support Consultant, Dynamics 365, customer service, consulting, functional consultant, developer, technical support, documentation, ticket resolution, English communication
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}