Last updated: 2025-06-06
31 Technical And Product Support jobs in Dublin.
Hiring now: Technical Support Specialist @ Notion, Technical Account Manager @ Stripe, Customer Solutions Architect @ Dbt Labs, Technical Support Engineer @ Intercom, Premier Support Engineer 2 @ Datadog, Customer Support Engineer @ Gong, Technical Support Specialist @ Vanta, Staff Escalation Manager @ Snowflake, Support Engineer @ Wayflyer, Sr Support Engineer @ Elastic. Explore more at at jobswithgpt.com
🔥 Skills
technical support (10)
troubleshooting (7)
APIs (5)
Customer Support (5)
collaboration (4)
Collaboration (4)
customer experience (4)
SaaS (4)
documentation (4)
SQL (3)
📍 Locations
Dublin (28)
Naas (1)
Notion
We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
Technical Support Specialist
Dublin
- Skills: technical support, enterprise customers, troubleshooting, Single Sign-On (SSO), REST APIs, Windows, macOS, collaboration, API testing, customer engagement
- Experience: At least 3-5 years of experience in technical support, technical account management, or a similar role.
- Type: Full-time
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Technical Account Manager
Dublin
- Skills: Gold Standard Experience, operation solutions, user relationships, client-facing, troubleshooting skills, APIs, SQL, project management, Postman, payments industry
- Experience: Minimum 5 years experience in enterprise level client-facing work
dbt Labs
Since 2016, dbt Labs has been on a mission to help analysts create and disseminate organizational knowledge. We've pioneered the practice of analytics engineer…
Customer Solutions Architect
Dublin
- Skills: customer satisfaction, technical discussions, data challenges, remarks, analytics needs, SQL proficiency, customer loyalty, post-sales role, live demos, product discussions
- Experience: 2+ years of experience in a post-sales role, such as a technical account manager or CSE, or as a data practitioner
- Type: Hybrid
- Salary: €85,000 - €103,000 EUR
Intercom
Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service …
Technical Support Engineer
Dublin
- Skills: customer support, troubleshooting, technical issues, web development, APIs, communication skills, problem-solving, customer experience, collaboration, efficiency
- Experience: 1-2 years of technical support experience
- Type: Hybrid
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Premier Support Engineer 2
Dublin
- Skills: technical support, SaaS, customer experience, cloud monitoring, infrastructure, documentation, customer relationships, Linux, multi-channel, team collaboration
- Experience: 2+ years of related experience
Notion
Notion is on a mission to make it possible for every person, team, and company to tailor their software to solve any problem and take on any challenge. They fo…
Premium Support Agent
Dublin
- Skills: B2B, technical support, customer lifecycle management, REST APIs, troubleshooting, onboarding, product adoption, enterprise customers, documentation, strategic account management
- Experience: 10+ years
Gong
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and busine…
Customer Support Engineer
Dublin
- Skills: Customer Support, Troubleshooting, Zendesk, Technical Issues, B2B SaaS, SQL, Cloud Infrastructure, Process Improvement, Technical Knowledge, Mentorship
- Experience: 5-10+ years in technical support, product support, or developer support roles.
- Type: Full-time
Vanta
Vanta helps companies to improve and prove their security through a leading Trust Management Platform.
Technical Support Specialist
Dublin
- Skills: technical support, SaaS, customer inquiries, troubleshooting, APIs, Networking, cloud providers, Datadog, documentation, team collaboration
- Experience: 4+ years of technical customer support experience in a SaaS/Tech space.
- Type: Full-time
Snowflake
Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter…
Staff Escalation Manager
Dublin
- Skills: escalation, support, customer experience, AWS, Azure, GCP, Technical Support, communication, ITIL, customer relationships
- Experience: 8+ years of working as an Escalation Manager in a Support environment
- Type: Full time
wayflyer
Support Engineer
Dublin
- Skills: Support Engineer, Python, Django, Technical Support, Troubleshooting, Documentation, Problem-solving, Automation, User experience, Collaboration
- Experience: 1-2 years
Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced custom…
Associate Technical Support Specialist
Dublin
- Skills: customer service, technical support, problem-solving, communication, troubleshooting, customer experience, CS workflows, KPI management, feedback, JavaScript
- Experience: 1-2 years of technical support experience
- Type: Hybrid
Elastic
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of busin…
Senior Support Engineer
Dublin
- Skills: technical support, customer issues, efficiency, SaaS, distributed systems, Linux/Unix, APIs, Elastic products, collaborative, communication skills
- Experience: 5+ years of proven experience in Technical Support in a Software business.
SGS
SGS is a global leader in inspection, verification, testing and certification services.
ESG Assurance Development Team Member
Naas
- Skills: ESG services, product development, training, sales support, project delivery, collaboration, market opportunities, reporting standards, technical support, executing affiliates
ServiceNow
Support Engineer
Dublin
- Skills: technical support, customer support, ServiceNow, troubleshooting, communication, problem solving, collaboration, diagnostic tools, technical questions, process improvements
Datadog
Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We enable digital transformation, cloud migration, and infrastruc…
Director, Technical Support Engineering
Dublin
- Skills: Technical Support Engineering, Global Collaboration, Process Improvement, Customer-centric, Scaling, Analytics, Leadership, Mentoring, Escalation Management, Cross-functional
- Experience: Experienced in leading technical support teams, with a focus on global collaboration and process implementation.
- Type: Full-time
- Salary: $178,000 — $232,000 USD
Klaviyo
Klaviyo is a marketing automation platform focused on creating lasting customer relationships through email, SMS, and other channels. It provides a CRM built s…
Customer Support Specialist
Dublin
- Skills: Customer Support, SaaS, Email Marketing, E-commerce, API, Integration, DNS, HTML, CSS, Troubleshooting
- Experience: 1+ years Customer Support/ Technical Support experience within a SaaS organization
- Type: Full-time
- Salary: €40.000 — €60.000 EUR
Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
AI Agent Engineer
Dublin
- Skills: AI Agent, Customer Support, Implementation, API Integration, Data Migration, Technical Software, Customer Service, Configuration, Problem-solving, Client Support
- Experience: 5+ years in Professional Services as a Technical Consultant or Implementation Engineer
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Customer Support Rep
Dublin
- Skills: AI integration, Customer HUB, Technical support, SaaS environment, Effective communication, Problem-solving, Escalation, Remote support, Incident logging, Workflow automation
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Principal Sales Engineer
Dublin
- Skills: Sales Engineer, AI Customer Service, Technical Discovery, Pre-sales Experience, Proof of Concepts, Customer Success, Technical Acumen, Collaboration, Automation, Customer Support
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the bounda…
Senior Support Engineer
Dublin
- Skills: Support Engineering, Monitoring, Automation, Incident Response, Cloud Infrastructure, Technical Troubleshooting, Observability, Python, Distributed Systems, Metrics
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Product Support Team Leader
Dublin
- Skills: operations, data-driven, stakeholder management, process improvements, program management, SQL, Tableau, FinTech, team leadership, user support
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
WalkMe
WalkMe (NASDAQ: WKME) is growing and we want you to join us! Have you ever wanted to work for an industry leader? Well, how about an industry creator?! At Walk…
Technical Support Engineer
Dublin
- Skills: Technical Support, Customer Satisfaction, Digital Adoption, Onboarding, Project Success, Customer Experience, SLA, Knowledge Base, Collaboration, Innovation
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Premier Support Engineer 3
Dublin
- Skills: SaaS, technical support, Linux, infrastructure, monitoring, client-centric, investigation, documentation, customer relations, cloud
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}