Last updated: 2025-06-06

31 Technical And Product Support jobs in Dublin.

Hiring now: Technical Support Specialist @ Notion, Technical Account Manager @ Stripe, Customer Solutions Architect @ Dbt Labs, Technical Support Engineer @ Intercom, Premier Support Engineer 2 @ Datadog, Customer Support Engineer @ Gong, Technical Support Specialist @ Vanta, Staff Escalation Manager @ Snowflake, Support Engineer @ Wayflyer, Sr Support Engineer @ Elastic. Explore more at at jobswithgpt.com

🔥 Skills

technical support (10) troubleshooting (7) APIs (5) Customer Support (5) collaboration (4) Collaboration (4) customer experience (4) SaaS (4) documentation (4) SQL (3)

📍 Locations

Dublin (28) Naas (1)

Notion

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …

Technical Support Specialist

Dublin

  • Skills: technical support, enterprise customers, troubleshooting, Single Sign-On (SSO), REST APIs, Windows, macOS, collaboration, API testing, customer engagement
  • Experience: At least 3-5 years of experience in technical support, technical account management, or a similar role.
  • Type: Full-time

Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…

Technical Account Manager

Dublin

  • Skills: Gold Standard Experience, operation solutions, user relationships, client-facing, troubleshooting skills, APIs, SQL, project management, Postman, payments industry
  • Experience: Minimum 5 years experience in enterprise level client-facing work

dbt Labs

Since 2016, dbt Labs has been on a mission to help analysts create and disseminate organizational knowledge. We've pioneered the practice of analytics engineer…

Customer Solutions Architect

Dublin

  • Skills: customer satisfaction, technical discussions, data challenges, remarks, analytics needs, SQL proficiency, customer loyalty, post-sales role, live demos, product discussions
  • Experience: 2+ years of experience in a post-sales role, such as a technical account manager or CSE, or as a data practitioner
  • Type: Hybrid
  • Salary: €85,000 - €103,000 EUR

Intercom

Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service …

Technical Support Engineer

Dublin

  • Skills: customer support, troubleshooting, technical issues, web development, APIs, communication skills, problem-solving, customer experience, collaboration, efficiency
  • Experience: 1-2 years of technical support experience
  • Type: Hybrid

Datadog

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …

Premier Support Engineer 2

Dublin

  • Skills: technical support, SaaS, customer experience, cloud monitoring, infrastructure, documentation, customer relationships, Linux, multi-channel, team collaboration
  • Experience: 2+ years of related experience

Notion

Notion is on a mission to make it possible for every person, team, and company to tailor their software to solve any problem and take on any challenge. They fo…

Premium Support Agent

Dublin

  • Skills: B2B, technical support, customer lifecycle management, REST APIs, troubleshooting, onboarding, product adoption, enterprise customers, documentation, strategic account management
  • Experience: 10+ years

Gong

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and busine…

Customer Support Engineer

Dublin

  • Skills: Customer Support, Troubleshooting, Zendesk, Technical Issues, B2B SaaS, SQL, Cloud Infrastructure, Process Improvement, Technical Knowledge, Mentorship
  • Experience: 5-10+ years in technical support, product support, or developer support roles.
  • Type: Full-time

Vanta

Vanta helps companies to improve and prove their security through a leading Trust Management Platform.

Technical Support Specialist

Dublin

  • Skills: technical support, SaaS, customer inquiries, troubleshooting, APIs, Networking, cloud providers, Datadog, documentation, team collaboration
  • Experience: 4+ years of technical customer support experience in a SaaS/Tech space.
  • Type: Full-time

Snowflake

Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter…

Staff Escalation Manager

Dublin

  • Skills: escalation, support, customer experience, AWS, Azure, GCP, Technical Support, communication, ITIL, customer relationships
  • Experience: 8+ years of working as an Escalation Manager in a Support environment
  • Type: Full time

wayflyer

Support Engineer

Dublin

  • Skills: Support Engineer, Python, Django, Technical Support, Troubleshooting, Documentation, Problem-solving, Automation, User experience, Collaboration
  • Experience: 1-2 years

Intercom

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced custom…

Associate Technical Support Specialist

Dublin

  • Skills: customer service, technical support, problem-solving, communication, troubleshooting, customer experience, CS workflows, KPI management, feedback, JavaScript
  • Experience: 1-2 years of technical support experience
  • Type: Hybrid

Elastic

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of busin…

Senior Support Engineer

Dublin

  • Skills: technical support, customer issues, efficiency, SaaS, distributed systems, Linux/Unix, APIs, Elastic products, collaborative, communication skills
  • Experience: 5+ years of proven experience in Technical Support in a Software business.

SGS

SGS is a global leader in inspection, verification, testing and certification services.

ESG Assurance Development Team Member

Naas

  • Skills: ESG services, product development, training, sales support, project delivery, collaboration, market opportunities, reporting standards, technical support, executing affiliates

ServiceNow

Support Engineer

Dublin

  • Skills: technical support, customer support, ServiceNow, troubleshooting, communication, problem solving, collaboration, diagnostic tools, technical questions, process improvements

Datadog

Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We enable digital transformation, cloud migration, and infrastruc…

Director, Technical Support Engineering

Dublin

  • Skills: Technical Support Engineering, Global Collaboration, Process Improvement, Customer-centric, Scaling, Analytics, Leadership, Mentoring, Escalation Management, Cross-functional
  • Experience: Experienced in leading technical support teams, with a focus on global collaboration and process implementation.
  • Type: Full-time
  • Salary: $178,000 — $232,000 USD

Klaviyo

Klaviyo is a marketing automation platform focused on creating lasting customer relationships through email, SMS, and other channels. It provides a CRM built s…

Customer Support Specialist

Dublin

  • Skills: Customer Support, SaaS, Email Marketing, E-commerce, API, Integration, DNS, HTML, CSS, Troubleshooting
  • Experience: 1+ years Customer Support/ Technical Support experience within a SaaS organization
  • Type: Full-time
  • Salary: €40.000 — €60.000 EUR

Intercom

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

AI Agent Engineer

Dublin

  • Skills: AI Agent, Customer Support, Implementation, API Integration, Data Migration, Technical Software, Customer Service, Configuration, Problem-solving, Client Support
  • Experience: 5+ years in Professional Services as a Technical Consultant or Implementation Engineer

ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …

Customer Support Rep

Dublin

  • Skills: AI integration, Customer HUB, Technical support, SaaS environment, Effective communication, Problem-solving, Escalation, Remote support, Incident logging, Workflow automation
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Intercom

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Principal Sales Engineer

Dublin

  • Skills: Sales Engineer, AI Customer Service, Technical Discovery, Pre-sales Experience, Proof of Concepts, Customer Success, Technical Acumen, Collaboration, Automation, Customer Support
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the bounda…

Senior Support Engineer

Dublin

  • Skills: Support Engineering, Monitoring, Automation, Incident Response, Cloud Infrastructure, Technical Troubleshooting, Observability, Python, Distributed Systems, Metrics
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…

Product Support Team Leader

Dublin

  • Skills: operations, data-driven, stakeholder management, process improvements, program management, SQL, Tableau, FinTech, team leadership, user support
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

WalkMe

WalkMe (NASDAQ: WKME) is growing and we want you to join us! Have you ever wanted to work for an industry leader? Well, how about an industry creator?! At Walk…

Technical Support Engineer

Dublin

  • Skills: Technical Support, Customer Satisfaction, Digital Adoption, Onboarding, Project Success, Customer Experience, SLA, Knowledge Base, Collaboration, Innovation
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Datadog

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …

Premier Support Engineer 3

Dublin

  • Skills: SaaS, technical support, Linux, infrastructure, monitoring, client-centric, investigation, documentation, customer relations, cloud
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}