36 Customer Success Management jobs in Dublin.

Dublin

• Skills: Customer Success Manager, high-touch relationships, SaaS company, trusted advisor, business objectives, data insights, product expert, Executive Business Reviews, blockers to client success, health checks
• Experience: 3-5 years in a CSM role at a SaaS company
• Type: Full-time
• Salary: £103,750 OTE

Dublin

• Skills: Customer Experience, Retention, Revenue Growth, Customer Journey, Leadership, Cross-functional, Data-driven, Customer satisfaction, SaaS, Customer lifecycle management
• Experience: At least 10 years' Customer-focused leadership experience with broad experience across all CX disciplines.
• Type: Hybrid

Dublin

• Skills: Customer Success, Account Management, Onboarding, Training, Outreach campaigns, Product ambassador, Customer engagement, Strategic customers, Sales partnership, Adaptability
• Experience: 3+ years in Customer Success or Account Management at a fast-growing software company
• Type: Full-time

Dublin

• Skills: Customer Success, Enterprise Accounts, Onboarding, Web Development, Business Reviews, Feature Engagement, Customer Health, Growth Opportunities, Renewal Process, Voice of the Customer

Dublin

• Skills: Customer Success, Retention, Expansion, Leadership, E-commerce, Cross-functional, Data-driven, Team Culture, Stakeholder Management, Fintech
• Experience: 10+ years in Customer Success, Account Management, or Sales, with 5+ years in leadership roles.
• Type: Full-time

Dublin

• Skills: Customer Success, Operations, Experience Management, Customer Experience, Management, Delivery, Retention, Strategy, Programs, Insights

Dublin

• Skills: Digital customer success management, Customer journey orchestration, Customer experience, Multi-channel strategy, Data-driven decision making, Customer engagement, Cross-functional collaboration, KPI monitoring, Digital engagement strategies, Content creation
• Experience: Minimum of 5 years
• Type: Full-time
• Salary: €119,000 - €135,000

Dublin

• Skills: Onboarding, Customer success, Team management, Data analytics, Process improvement, Risk assessment, Customer sentiment, Professional growth, Collaboration, SaaS
• Experience: 2+ years managing at least 4 team members or team leads, in a Customer Success Team (CSM or Onboarding/Implementation Specialists) for a high-growth SaaS company.
• Salary: €76.000 - €114.000 EUR

Dublin

• Skills: Customer Success, fast growing software company, adaptable, growth mindset, top performer, problem solving, SaaS products, user communities, training users, Notion
• Experience: 3+ years
• Type: Full-time

Dublin

• Skills: customer service, B2B sales, net growth, SaaS, expansion opportunities, renewal process, Command of the Message, forecasting, CSM, Sales Engineer
• Experience: 2-3 years experience in a B2B closing role, 2+ years of SaaS experience
• Type: Full-time

Dublin

• Skills: Technical Enablement, Customer Success, Training, Cloud, AWS, Azure, GCP, Mentorship, Sales, Process Improvements
• Type: Remote

Dublin

• Skills: customer success, agency partners, coaching, SaaS, marketing automation, ecommerce, strategic guidance, communication skills, project management, adaptability
• Experience: 2+ years CSM experience managing client relationships
• Type: Full-time
• Salary: €59.200 - €88.800 EUR

Dublin

• Skills: Customer Experience Management, Voice of the Customer Programme, NPS, customer interactions, cross-functional collaboration, customer service standards, customer satisfaction, retention, loyalty, financial services regulation
• Experience: Five plus years of professional work experience in comparable positions.

Dublin

• Skills: Customer Success, Account Management, SaaS, team management, customer adoption, B2B, Fortune 1000, cloud
• Experience: 5+ years in a Customer Success or Account Management role in the SaaS space
• Type: Full-time

Dublin

• Skills: customer onboarding, relationship building, implementation, strategic advice, project management, communication skills, troubleshooting, customer engagement, collaboration, problem solving
• Experience: 1+ years of customer onboarding experience
• Type: Full-time
• Salary: €44.000 - €66.000 EUR

Dublin

• Skills: Customer Success, Construction Industry, Client Relationships, Business Reviews, Risk Management, Portfolio Management, Sales Strategies, Value Drivers, Team Environment, Innovation

Dublin

• Skills: Project Management, Engagement Lifecycle, Customer Success, Consulting, Stakeholder Management, Workshops, Risk Management, Change Management, SaaS Applications, Cross-Functional Teams
• Experience: 6+ years of Project Management experience (time, cost, scope, risk management); PMP certification is a plus; 3+ years of professional consulting experience, preferably in Enterprise software.

Dublin

• Skills: Customer Success, Salesforce, Business Value, Organizational Strategy, Risk Mitigation, Executive Relationships, Consulting Skills, Cloud Specialization, Digital Transformation, Customer Engagement
• Experience: 7-10 years of relevant industry expertise
• Type: Full-time

Dublin

• Skills: customer relationship, adoption, growth opportunities, customer experience, account management, contract negotiation, sales cycle, retention, collaboration, professional development
• Experience: 0-2 years
• Type: Full-time

Dublin

• Skills: technical account management, client engagement, telecommunications, customer satisfaction, strategic thinking, client success strategy, big data storytelling, relationship-building, cross-functional collaboration, growth opportunities
• Experience: 10-20 years in enterprise-level client engagement lifecycle, technical account management in telecommunications

Dublin

• Skills: customer engagement, loyalty, retention, advocacy, campaigns, customer communication, community management, KPIs, product insights, cross-functional
• Experience: 5+ years in B2B marketing, customer marketing, or lifecycle marketing

Dublin

• Skills: program development, performance analytics, sales, customer success, enablement strategies, cross-functional collaboration, training programs, content creation, stakeholder alignment, instructional design
• Experience: 2+ years

Dublin

• Skills: learning programs, customer success, training initiatives, upskilling, reskilling, learning ecosystems, stakeholder management, program development, impact measurement, change management
• Experience: 3+ years in customer-facing program management in EdTech
• Type: Full-time

Dublin

• Skills: customer relationship, procore, solutions, renew, expand, mudigate, churn, cross-sell, upsell, customer success
• Experience: 5+ years of successful software sales, preferably B2B
• Type: Full-time

Dublin

• Skills: customer success, account management, relationship building, user engagement, client onboarding, relationship management, collaboration, learning, problem solving, data-driven decisions
• Experience: 2 to 5 years

Dublin

• Skills: Customer Success, Salesforce, CRM, Cloud, Industry, Business value, Stakeholder management, Digital transformation, Advisory, Retention
• Experience: 7-10 years
• Type: Full-time

Dublin

• Skills: Customer Success, B2B SaaS, Account Management, Value and ROI conversations, Customer experience, Stakeholder management, Cross-functional collaboration, Portfolio management, Retention strategies, QBR activity
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Dublin

• Skills: Customer Success, Account Management, SaaS, Retention, Data-driven, Onboarding, Customer engagement, Metrics, Technical software solutions, Revenue targets
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Dublin

• Skills: Customer Success, Salesforce, Cloud specialization, Business strategy, Risk mitigation, Organizational change, Enterprise architecture, Digital engagement, Omnichannel integration, Customer lifetime value
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Dublin

• Skills: customer success, email marketing, SMS marketing, data-driven, customer engagement, analytics, Gainsight, consultative, problem solving, SaaS
• Type: full_time
• Salary: {'min': 44800.0, 'max': 67200.0, 'period': 'annual', 'currency': 'EUR'}