30 Customer Onboarding And Success jobs in Dublin.

Hiring now: Onboarding Spec @ Klaviyo, Enterprise Customer Succe @ Wix, Strategic Prod Consultant @ Procore, Mgr Success Hub @ Servicenow, Head Of Whatsapp Support @ Meta, Strategic Customer Succes @ Udemy, Customer Success Mgr Csm @ Intercom, Customer Success Mgr @ Brightflag, Customer Success Mgr @ Notion, Customer Success Associat @ Datadog.Explore more at jobswithgpt.com.

šŸ”„ Skills

Customer Success (15) Onboarding (7) SaaS (6) customer success (5) product adoption (5) Collaboration (4) Salesforce (4) onboarding (3) technical health (3) business outcomes (3)

šŸ“ Locations

Dublin (30)
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Klaviyo

Onboarding Specialist Dublin
Skills & Focus: onboarding, customer relationships, project management, implementation, communication, technical support, software issues, problem solving, customer success, CRM
About the Company: Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable like never before.
Experience: 1+ years of customer onboarding experience
Salary: ā‚¬44,000 - ā‚¬66,000 EUR
Benefits: Participation in annual cash bonus plan, variable compensation, equity, comprehensive health and wellbeing benefits.

Wix

Enterprise Customer Success Manager Dublin
Skills & Focus: Customer Success, Enterprise Accounts, Onboarding, Web Development, Business Reviews, Feature Engagement, Customer Health, Growth Opportunities, Renewal Process, Voice of the Customer

Procore

Strategic Product Consultant, SMB Dublin
Skills & Focus: Strategic Product Consultant, Customer Success, Onboarding, Training, Mentoring, Construction Industry, Consultation, Software Training, Client Engagement, Procore
Experience: 2 years in the construction industry preferred
Type: Full-time

Servicenow

Manager, Success Hub Dublin
Skills & Focus: Customer Success, Coaching, Team Leadership, Technical Health, Product Adoption, Client Renewals, Customer Engagement, Digital Technologies, AI Technologies, Operational Management

Meta

Head of WhatsApp Support Operations Dublin
Skills & Focus: operations, customer support, strategy, innovation, leadership, KPI's, mentorship, product strategy, global operations, team development
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apā€¦
Experience: 10+ years of experience in Customer Support, Operations or Strategy
Type: Full Time

Servicenow

Customer Success Advocate Dublin
Skills & Focus: customer outcomes, technical health, Success Plays, customer success stories, product adoption, escalated client issues, business outcomes, ServiceNow, guidance, portfolio management

Udemy

Strategic Customer Success Manager Dublin
Skills & Focus: Customer Success, B2B SaaS, Account Management, Customer Retention, Stakeholder Engagement, Onboarding Process, Account Expansion, Cross-functional Collaboration, Data Insights, Relationship Management
About the Company: At Udemy, weā€™re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, weā€™ve helped oā€¦
Experience: 7-8 years of experience in B2B SaaS customer success, account management, or consulting.
Type: Hybrid

Klaviyo

Partner Success Manager Dublin
Skills & Focus: customer success, agency partners, coaching, SaaS, marketing automation, ecommerce, strategic guidance, communication skills, project management, adaptability
About the Company: Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable.
Experience: 2+ years CSM experience managing client relationships
Salary: ā‚¬59.200 - ā‚¬88.800 EUR
Type: Full-time
Benefits: Total compensation includes base salary, annual cash bonus plan, equity, and comprehensive range of health and wellbeinā€¦

Intercom

Customer Success Manager (CSM) Dublin
Skills & Focus: customer success, SaaS, adoption strategies, churn mitigation, trusted advisor, customer engagement, value realization, stakeholder management, solution expertise, executive level relationships
About the Company: Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service ā€¦
Experience: 5+ years
Type: Full-time
Benefits: Competitive salary, equity, lunch, snacks, health insurance, pension scheme, open vacation policy, parental leave, cyclā€¦

Brightflag

Customer Success Manager Dublin
Skills & Focus: Customer Success Manager, high-touch relationships, SaaS company, trusted advisor, business objectives, data insights, product expert, Executive Business Reviews, blockers to client success, health checks
About the Company: One of the fastest-growing tech startups in the legal world, on a mission to transform legal operations with patented AI-powered software and a best-in-class Cā€¦
Experience: 3-5 years in a CSM role at a SaaS company
Salary: Ā£103,750 OTE
Type: Full-time
Benefits: 25 days PTO + 4 company ā€˜Resetā€™ days, comprehensive health insurance, learning subsidy, flexible work location and pattā€¦

Notion

Customer Success Manager Dublin
Skills & Focus: Customer Success, Account Management, Onboarding, Training, Outreach campaigns, Product ambassador, Customer engagement, Strategic customers, Sales partnership, Adaptability
About the Company: At Notion, we want to change the way people interact with software by focusing on design and craft. We have been growing since 2016, serving large organizationā€¦
Experience: 3+ years in Customer Success or Account Management at a fast-growing software company
Type: Full-time

Datadog

Customer Success Associate Dublin
Skills & Focus: Customer Success, account management, customer retention, sales cycle, strategic relationships, customer experience, usage trends, technical support, collaboration, professional development
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve ā€¦
Experience: 0-2 years
Benefits: Best-in-breed onboarding, sales training in MEDDIC and Command of the Message, inclusive company culture, career pathinā€¦

Sojern

Client Success Associate, Onboarding Dublin
Skills & Focus: onboarding, campaign launch, customer communication, support tickets, client relationships, renewals, upsells, KPI, data-driven decision making, advertising industry
About the Company: At Sojern, we believe in the power of travel as a way to bring the world together. It is that passion that drives Sojern to build smart digital solutions that ā€¦
Experience: 1-3 years relevant work experience
Benefits: Competitive compensation packages, stock options, paid time to volunteer, flexi-Friday benefit, hybrid or remote work oā€¦

Klaviyo

Manager, Customer Onboarding Dublin
Skills & Focus: Onboarding, Customer success, Team management, Data analytics, Process improvement, Risk assessment, Customer sentiment, Professional growth, Collaboration, SaaS
About the Company: Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable like never before. They aim to nurture personalized experieā€¦
Experience: 2+ years managing at least 4 team members or team leads, in a Customer Success Team (CSM or Onboarding/Implementation Specialists) for a high-growth SaaS company.
Salary: ā‚¬76.000 - ā‚¬114.000 EUR
Benefits: Competitive benefits and perquisites, subject to company policy and applicable law.

Stripe

Customer Success Manager Dublin
Skills & Focus: customer success, enterprise customers, post-sales lifecycle, payments insights, account management, business reviews, product adoption, customer satisfaction, analytical skills, technical conversations
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companiesā€”from the worldā€™s largest enterprises to the most ambitious startupsā€”use Strā€¦
Experience: 4+ years in a client-facing role ideally in enterprise relationship management
Type: Full-time

Servicenow

Customer Success Manager - Italian speaker Dublin
Skills & Focus: Customer Success, AI-powered tools, business outcomes, product adoption, escalated client issues, service integration, collaborative work, technical health, customer engagement, prescriptive guidance
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500Ā®. Our intelliā€¦
Experience: 5+ years

Salesforce

Customer Success Manager, Spanish speaking Dublin
Skills & Focus: Customer Success, Salesforce, Cloud specialization, Consulting skills, Business value, Stakeholder management, Digital journey, Organizational strategy, Risk mitigation, Trusted Advisor
About the Company: Salesforce is a global leader in Customer Relationship Management (CRM), helping companies connect with their customers in a whole new way.
Experience: 7-10 years
Type: Full time
Benefits: Well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Wayflyer

Director of Global Customer Success Dublin
Skills & Focus: Customer Success, Retention, Expansion, Leadership, E-commerce, Cross-functional, Data-driven, Team Culture, Stakeholder Management, Fintech
About the Company: Wayflyer is a capital provider that empowers consumer brands to reach their growth potential. They're known for their fast financing solutions that enable compā€¦
Experience: 10+ years in Customer Success, Account Management, or Sales, with 5+ years in leadership roles.
Type: Full-time
Benefits: Work remotely abroad for up to 60 days a year, Employee assistance programme, Private healthcare, life and critical illā€¦

Vectra

Director of Customer Success, EMEA Dublin
Skills & Focus: Customer Success, Retention, Customer Experience, Data-driven, Cybersecurity, Team Management, Collaboration, Customer Relationships, Reporting, Leadership
About the Company: VectraĀ® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal acroā€¦
Experience: 10+ years of experience in customer facing roles with enterprise class software, at least 5 years in a Customer Success role; 4+ years in a management role (direct reports), second line management experience preferable.
Benefits: Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health ā€¦

Salesforce

Onboarding Specialist, API Solutions - French Speaking Dublin
Skills & Focus: Onboarding, Salesforce, Customer Success, API Solutions, French Speaking, Implementation, Customer Engagement, Consulting Skills, MuleSoft, Customer Happiness
About the Company: Salesforce is a global leader in Customer Relationship Management (CRM) software and applications, designed to help companies connect with their customers in nā€¦
Experience: 2 to 3 years
Type: Full time
Global Enablement, Sales Onboarding Trainer - Manager Dublin
Skills & Focus: Sales Onboarding, Trainer, Sales Methodology, Product Knowledge, Facilitation Skills, Sales Enablement, Collaboration, Presentation Skills, Teamwork, Knowledge Sharing
About the Company: Salesforce is a leading customer relationship management platform that helps businesses connect with their customers in a whole new way.
Experience: 4+ years of proven experience as a Sales Trainer, Sales Enablement Specialist, or similar role in a fast-paced sales environment.
Type: Full-time
Benefits: Competitive salary, benefits, and career growth opportunities.
Onboarding Specialist, Data/Analytics Solutions, French Speaking Dublin
Skills & Focus: Onboarding, Customer Success, Data, Analytics, Salesforce, French Speaking, Consultative Engagements, Customer Relationship Management, Presentation Skills, Project Management
About the Company: Salesforce is a cloud-based software company that specializes in customer relationship management (CRM) solutions. It aims to help organizations connect with tā€¦
Experience: 2+ years of relevant work experience
Type: Full time

Servicenow

Customer Success Manager Dublin
Skills & Focus: Customer Success, advocate, portfolio, business outcomes, adoption, usage, best practices, technical health, product adoption, client issues

Intercom

Strategic Customer Success Manager Dublin
Skills & Focus: customer success, account management, SaaS, customer journey, product adoption, relationship building, churn mitigation, growth opportunities, trusted advisor, AI products
About the Company: Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service ā€¦
Experience: 8+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization.
Type: Full-time
Benefits: Competitive salary and equity, regular compensation reviews, pension scheme, health and dental insurance, flexible paidā€¦

Fenergo

Junior Product Owner Dublin
Skills & Focus: SaaS, Client Lifecycle Management, product owner, agile, market analysis, user stories, collaboration, digital transformation, customer-first mindset, financial services
About the Company: As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utiliā€¦
Experience: Experience working in the financial services industry or on a SaaS Product as a product manager, management consultant, product owner or similar is ideal but not a must.
Benefits: Healthcare cover through the VHI, Company pension contribution, Life assurance/ Income protection, 23 days annual leaveā€¦

Stripe

Enablement Business Partner Dublin
Skills & Focus: Sales Development Enablement, Onboarding Program, Cross-functional Collaboration, Sales Enablement Initiatives, Training Facilitation, Stakeholder Engagement, Global Transformational Programs, Operational Rigor, Data-Driven Decisions, Project Management
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the worldā€™s largest enterprises to the most ambitious startups - useā€¦
Experience: 11+ years in a Sales Enablement role
Type: Full-time

Notion

Customer Success Manager Dublin
Skills & Focus: Customer Success, fast growing software company, adaptable, growth mindset, top performer, problem solving, SaaS products, user communities, training users, Notion
About the Company: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. ā€¦
Experience: 3+ years
Type: Full-time

Google

Customer Onboarding Strategist, Global Customer Solutions (English, Turkish) Dublin
Skills & Focus: Customer Onboarding, Advertising, Consultative Sales, Business Development, Client Relationship Management, Google Ads, Data Analysis, Business Goals, Performance Goals, Market Analysis
About the Company: Google is a global technology company that specializes in Internet-related services and products, including search engines, online advertising technologies, clā€¦
Experience: 2 years
Type: Full-time

Klaviyo

Onboarding Specialist Dublin
Skills & Focus: Onboarding, Customer Relationships, Project Management, Technical Support, Customer Experience, Problem Solving, Salesforce, Email Marketing, E-Commerce, Collaboration
About the Company: Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable like never before, nurturing personalized experiences in eCā€¦
Experience: 1+ years of customer onboarding experience
Salary: ā‚¬44,000 ā€” ā‚¬66,000 EUR
Type: Full-time
Benefits: Competitive benefits and perquisites

Notion

Customer Success Manager Dublin
Skills & Focus: Customer Success, training, onboarding, adoption, utilization, growth, collaboration, knowledge base, stakeholder management, SaaS
About the Company: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. ā€¦
Experience: 3+ years experience in Customer Success
Type: Full-time