Last updated: 2025-08-05

5 Customer Success Management jobs in Detroit.

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Campfire

Customer Success Manager (CSM)

Ann Arbor

  • Skills: Customer Success, Retention, Account Growth, Customer Relationships, Post-Implementation, User Engagement, Satisfaction Levels, User Training, Renewals, Collaboration
  • Level: mid
  • Type: full_time

Coretek

Coretek is a leading Managed Services Provider dedicated to empowering organizations with cutting-edge technology solutions. We are Microsoft’s #1 Ranked Cloud…

Customer Success Manager

Farmington Hills

  • Skills: customer satisfaction, account management, service delivery, Microsoft Azure, Microsoft 365, AVD, Azure DevOps, account plans, trusted advisor, customer experience
  • Level: mid
  • Type: full_time

A2Mac1

Customer Success Manager

Detroit

  • Skills: Customer Success, Sales Support, Automotive Industry, SaaS, Technical Presentation, Product Adoption, Onboarding, Analytical Thinking, Client Escalations, Process Improvement
  • Level: mid
  • Type: full_time

HopSkipDrive

At HopSkipDrive, our goal is to create opportunity for all through mobility. We’re a technology company that solves complex transportation challenges where the…

Metro Service Manager - Michigan / Wisconsin

Warren

  • Skills: customer success, client relationships, implementation, data analysis, problem-solving, service delivery, cross-functional collaboration, CRM, service enhancements, communication skills
  • Level: mid
  • Type: full_time

Plante Moran

Plante Moran is one of the nation’s largest audit, tax, consulting, and wealth management firms committed to a diverse workplace and a strong culture.

Engagement Support Services Supervisor

Southfield

  • Skills: customer service, leadership, coaching, operational efficiency, client feedback, performance management, team communication, problem solving, metrics analysis, flexible work
  • Level: mid
  • Type: full_time

Campfire

Opportunities arise. Competitors emerge. Demand shifts. Volumes change. Prices rise and fall. Meanwhile, the bottom line, governing the most important decision…

Customer Support Consultant

Ann Arbor

  • Skills: Customer Assistance, Issue Resolution, Onboarding Support, Knowledge Base Contribution, Technical Skills, Communication, Problem-Solving, SaaS, CRM tools, Performance Metrics
  • Level: mid
  • Type: full_time

SpotOn

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care.

Associate Client Success Partner

Royal Oak

  • Skills: client success, account management, customer service, restaurant operations, cross-functional collaboration, product upselling, technical communication, referral generation, troubleshooting, POS systems
  • Level: mid
  • Type: full_time

Dynatrace

Dynatrace is uniquely positioned to help our customers understand their business like never before. We provide end-to-end visibility across infrastructure, fro…

Senior Customer Communications Manager

Detroit

  • Skills: customer communication, SaaS, marketing, stakeholders, communication strategy, engagement, analytics, project management, retention strategies, collaboration
  • Level: mid
  • Type: full_time

QAD

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-inc…

Principal Customer Success Manager

Detroit

  • Skills: Customer Success, SaaS, ERP, Salesforce, Customer Journey, Stakeholder Engagement, Negotiation, Analysis, Adaptive Manufacturing, Collaboration
  • Level: mid
  • Type: full_time

Tyler Technologies

Tyler Technologies is a SaaS provider serving the public sector with a focus on operational excellence and client success.

Senior Director of Client Success and Support

Detroit

  • Skills: SaaS, client success, public sector, cloud operations, data analytics, engagement strategies, lifecycle management, risk mitigation, client health monitoring, team leadership
  • Level: senior
  • Type: full_time

Dynatrace

Dynatrace is a leader in unified observability and security, providing a culture of excellence and competitive compensation packages. We work with the largest …

Sr. Customer Success Engineer

Detroit

  • Skills: Customer Success, Technical Support, Cloud Technologies, DevOps, SaaS, Cloud Operations, Kubernetes, AWS, Azure, Application Performance Monitoring
  • Level: mid
  • Type: full_time

Tyler Technologies

CX Senior Director, Training & Skills Development

Detroit

  • Skills: CX leadership, client experiences, capability framework, onboarding, upskilling, leadership development, certifications, coaching programs, customer satisfaction, employee performance
  • Level: senior
  • Type: full_time