25 Technical And Product Support jobs in Denver.

Hiring now: Technical Support Spec @ Frontsteps, Technical Customer Exp Mg @ Nutanix, 401K Plan Spec @ Adp, Customer Support Spec @ Klaviyo, Solutions Support Engr Mg @ Wiz, Technical Support Engr @ Bigid, Mgr 1 Technical Support E @ Datadog, Head Of Customer Support @ Notable, Sr Technical Success Engr @ Splunk, Cx Mgr @ Etherfi.Explore more at jobswithgpt.com.

🔥 Skills

technical support (8) customer support (7) customer experience (6) communication skills (4) problem solving (4) problem-solving (4) Customer Support (4) SaaS (3) troubleshooting (3) Linux (3)

đź“Ť Locations

Denver (15) Boulder (9) Highlands Ranch (1)
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Frontsteps

Technical Support Specialist Denver
Skills & Focus: technical support, Software-as-a-Service, SaaS, customer expectations, communication skills, problem solving, customer service, technology products, onboarding customers, customer support
About the Company: At FRONTSTEPS, we don’t just build software—we empower communities to thrive. As the nation’s most comprehensive Community Management platform, we simplify how…
Experience: Experience with supporting Software-as-a-Service (SaaS) technology products and computer hardware, excellent communication skills and a track record of exceeding customer expectations.

Nutanix

Technical Customer Experience Manager Denver
Skills & Focus: customer experience, technical skills, customer management, hybrid multicloud, customer satisfaction, relationship building, technical onboarding, adoption, customer success, Nutanix Certified Expert
About the Company: Nutanix is a company dedicated to driving adoption and ensuring customer satisfaction with hybrid multicloud solutions for strategic customers.
Experience: 8-12 years
Salary: USD $124,480 - $247,800 per year
Type: Full-time
Benefits: Includes sign-on bonus, restricted stock units, and various paid time off benefits such as vacation, sick time, and par…

Adp

401(K) Plan Specialist Denver
Skills & Focus: 401(k) product support, compliance, participant satisfaction, technical knowledge, market compliance, regulations, inquiries, record-keeping, failed tests, client contact
About the Company: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: 3-5 years
Salary: $32,900.00 - $66,700.00 / Year
Type: Full-time
Benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, …

Klaviyo

Customer Support Specialist Denver
Skills & Focus: customer support, product knowledge, communication skills, problem-solving, email, chat, phone support, software issues, technical support, e-commerce
About the Company: We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology …
Salary: $26.15 - $39.23 USD
Type: Full-time
Benefits: medical, dental, vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off, …

Wiz

Solutions Support Engineer Manager Denver
Skills & Focus: technical support, engineering management, team development, customer experience, performance management, training and onboarding, project management, collaboration, incident management, automation solutions
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…

Bigid

Technical Support Engineer Denver
Skills & Focus: technical support, troubleshooting, customer-facing, installation, configuration, Linux, Docker, Kubernetes, SQL, enterprise environments
About the Company: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management.
Experience: 2+ years of professional experience in information technology in a customer-facing role
Salary: $95,000 - $115,000
Type: Full-time
Benefits: Work from home with a global remote-first community, Flexible PTO, 100% employer-covered medical, dental, and vision op…

Datadog

Manager 1, Technical Support Engineering Denver
Skills & Focus: Technical Support, SaaS, Observability, Mentorship, Performance Management, Training, Documentation, Escalations, Team Management, Client-Centric
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: Prior technical experience in SaaS products in Observability or related technologies.
Salary: $108,000 — $144,000 USD
Type: Full-time
Benefits: Generous global benefits, new hire stock equity (RSUs) and employee stock purchase plan (ESPP), healthcare, dental, par…

Notable

Head of Customer Support & Maintenance Denver
Skills & Focus: Customer Support, Maintenance, Process Optimization, Operational Excellence, Resource Allocation, Ticket Triage, CRM, Ticketing Systems, Healthcare Technology, Problem-Solving
About the Company: Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling…
Experience: 10+ years
Salary: $115K – $160K
Type: Full time
Benefits: Stock options, Medical, Dental, and Vision coverage, Health Savings Account with Employer Match, Company paid disabilit…

Splunk

Senior Technical Success Engineer Denver
Skills & Focus: technical health, customer support, Splunk Cloud, Enterprise deployments, troubleshooting, best practices, mentor, advisory services, customer environments, performance
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.

Datadog

Technical Support Engineer - Skillbridge Veteran Program (Contract) Denver
Skills & Focus: technical support, client interactions, product demo, onboarding, service member, program, team, communication, customer success, Linux
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: Active duty service member approved via the Skillbridge Program
Type: Contract
Benefits: Best-in-breed onboarding, intra-departmental mentor and buddy program, continuous professional development, product tra…

Klaviyo

Deliverability Consultant Denver
Skills & Focus: email deliverability, technical support, email delivery problems, best practices, customer support, data-driven, communication skills, email authentication, APIs, collaborate
About the Company: At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.…
Experience: 1-2 years of work experience in an analytic, data-driven email deliverability role
Salary: $84,000 - $126,000 USD
Benefits: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time of…

Ether.Fi

CX Manager Denver
Skills & Focus: CX team, crypto, customer engagement, blockchain technology, DeFi, knowledge management, support issues, customer feedback, analytical mindset, community inquiries
About the Company: Ether.fi started as a rapidly growing Ethereum liquid staking protocol where stakeholders retain control of their assets. The company is just a year in with a …
Experience: Proven experience as a CX Manager, Community Manager, or similar role in the crypto or tech industry
Type: Full time
Benefits: Competitive salary and equity offerings, Opportunity to work with cutting-edge technology, Comprehensive health, dental…

Cloudflare

Customer Solutions Engineer Denver
Skills & Focus: technical advisor, customer lifecycle, Cloudflare platform, customer retention, technical best practices, relationship building, technical escalations, scripting language, OSI model, Cloudflare products
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5-8 years of prior post-sales customer relationship management
Salary: $125,000 - $202,000
Type: Full-time

Frontsteps

Software Implementation Specialist II Denver
Skills & Focus: software implementation, product installations, setup, customer deliverables, sales support, community management, user experience, technology solutions, problem solving, collaboration
About the Company: FRONTSTEPS is the nation’s most comprehensive Community Management platform, empowering communities to thrive by simplifying how management companies and homeo…

Datadog

Technical Escalations Engineer 2 (Agent Core) Denver
Skills & Focus: technical support, SaaS, customer escalations, documentation, Linux, Python, Windows environment, monitoring, Zendesk, Jira
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 2+ years of related experience
Salary: $85,000 — $113,000 USD
Type: Full-time
Benefits: Generous and competitive global and US benefits, new hire stock equity (RSUs), continuous career development and pathin…

Visa

Associate Systems Analyst Highlands Ranch
Skills & Focus: customer support, troubleshooting, incident management, monitoring, anomalies, servers, APIs, technical communication, service delivery, error resolution
Type: Hybrid

Google

Product Support Consultant III Boulder
Skills & Focus: customer support, technical troubleshooting, project management, analytics, problem-solving, stakeholder management, business analysis, ads products, communication skills, mentorship
About the Company: Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life.
Experience: 8 years in a technical project management or a customer-facing role
Salary: $137,000-$200,000 + bonus + equity + benefits
Type: Full-time
Benefits: Bonus, equity, benefits
Technical Solutions Consultant III, gTech Ads Boulder
Skills & Focus: customer support, technical troubleshooting, data analysis, Google Ads, product expertise, automation, problem solving, stakeholder communication, account management, product feedback
About the Company: Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support …
Experience: 3 years of experience coding in one or more programming languages (e.g., Java, Python, C++, etc.)
Salary: $123,000-$176,000
Type: Full-time
Benefits: Includes bonus, equity, and additional benefits.
SA360 Product Support Consultant, gTech Ads Customer Support Boulder
Skills & Focus: customer experience, technical support, data analysis, problem solving, campaign management, Google Ads, cross-functional collaboration, stakeholder management, analytics, digital marketing
About the Company: Google is known for its search engine, online advertising technologies, cloud computing, software, and hardware.
Experience: 5 years of experience in a project/program management, consulting, or client facing role.
Salary: $110,000-$157,000
Type: Full-time
Benefits: Bonus, equity, benefits, and a supportive work environment.

Sovrn

Entry Level Support Specialist Boulder
Skills & Focus: Customer Support, Technical Support, Problem Resolution, Communication Skills, Data Analysis, Knowledge Base, Mac OS, Google Office Suite, Organizational Skills, Creative Problem-Solving
About the Company: Sovrn is a Software and Data business that helps Open Web businesses be and remain independent. We help them understand their business better, operate more eff…
Experience: Experience in customer service, specifically in a support specialist or service desk role
Salary: $45,000 to $58,000
Type: Full-time
Benefits: competitive salaries, stock options, medical, dental and vision coverage, short and long term disability, life insuranc…

Google

Support Platform Specialist, gTech Users and Products Boulder
Skills & Focus: support configuration, systems administration, product operations, technical troubleshooting, user support, process improvement, feature advocacy, multi-channel support, documentation, implementation
About the Company: Google creates products and services that make the world a better place.
Experience: 3 years of experience in coding with one or more programming languages (e.g., Java, C/C++, Python).
Salary: $97,500-$140,000
Type: Full-time
Benefits: bonus + equity + benefits

Halter

Customer Support Specialist Boulder
Skills & Focus: Customer Support, Tier 2 escalations, problem-solving, agriculture, technology, sustainability, on-the-ground support, dynamic environments, proactive guidance, customer experience
About the Company: Halter is committed to making 50% of the world’s habitable landmass more productive and sustainable, focusing on agriculture, technology, and sustainability.
Salary: $57K/yr - $77K/yr
Type: Full-time
Customer Support Specialist Boulder
Skills & Focus: Customer Support, Tier 2 escalations, problem-solving, agriculture, technology, sustainability, on-the-ground support, dynamic environments, proactive guidance, customer experience
About the Company: Halter is committed to making 50% of the world’s habitable landmass more productive and sustainable, focusing on agriculture, technology, and sustainability.
Salary: $57K/yr - $77K/yr
Type: Full-time

Splunk

Americas Cloud Support Manager Boulder
Skills & Focus: Cloud Support, Customer Experience, Team Management, Technical Knowledge, Strategic Projects, Incident Management, Reporting, Support Delivery, Performance Objectives, Collaboration
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.
Experience: 3+ years of direct supervisory/management experience with 8 years of professional experience with a BA and 6 years with a Masters.
Type: Hybrid Remote
Americas Cloud Support Manager Boulder
Skills & Focus: cloud support, customer experience, technical knowledge, performance objectives, issue resolution, support ticketing systems, leadership, team goals, data analysis, customer advocacy
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Lead…
Experience: 8 years of professional experience with 3+ years of direct supervisory/management experience
Salary: $132,000.00 - 181,500.00 per year (San Francisco, Seattle, New York City)
Type: Hybrid Remote
Benefits: competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much mo…