39 Customer Onboarding And Success jobs in Denver.

Hiring now: Customer Success Mgr @ Datadog, Strategic Customer Succes @ Dialpad, Onboarding Spec @ Gusto, Dir Customer Success @ Axon, Customer Success Mgr @ Checkr, Account Success Coe Lead @ Salesforce, Principal Program Mgr Glo @ Klaviyo, Onboarding Mgr @ Enverus, Engagement Mgr @ Freshworks, Customer Success Mgr @ Usereviden.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (13) cross-functional collaboration (11) SaaS (10) project management (10) onboarding (7) customer success (7) customer relationships (5) collaboration (5) communication (5) customer experience (5)

đź“Ť Locations

Denver (36) Lakewood (1) Thornton (1) Boulder (1)
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Datadog

Customer Success Manager Denver
Skills & Focus: Customer Success, relationship management, up-selling, cross selling, on-boarding, sales cycle, customer advocacy, professional development, cloud monitoring, SaaS
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 5-7 years of experience in a customer account facing role
Salary: $86,000 — $118,000 USD
Type: Full-time
Benefits: Best-in-breed onboarding, Sales training in MEDDIC and Command of the Message, inclusive company culture, community gui…

Dialpad

Strategic Customer Success Manager (CSM) Denver
Skills & Focus: Customer Success, SaaS, Enterprise customers, Relationship building, C-level executives, Business Reviews, Cross-functional teams, Analytical skills, Problem-solving, Communication skills
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: 5+ years of relevant Customer Success experience working at a SaaS company
Salary: $103,760 – $128,080 USD
Type: Full-time
Benefits: Flexible time off, medical, dental, and vision plans, monthly stipend for cell phone and internet, reimbursement for gy…
Customer Success Manager Denver
Skills & Focus: Customer Success, SaaS, Telecommunications, Contact Center, Relationship Building, Training, Adoption, C-level Executive Interaction, Problem Solving, Cross-functional Collaboration
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: Minimum 5+ years experience working at a SaaS company.
Salary: $93,480 - $115,293 USD
Type: Full-time
Benefits: Flexible time off, medical, dental, and vision plans; monthly stipend for cell phone and internet; reimbursement for gy…

Gusto

Onboarding Specialist Denver
Skills & Focus: onboarding, customer service, cross-selling, up-selling, customer empathy, communication skills, high volume, quota, advisory skills, adaptable
About the Company: Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, …
Experience: Minimum of 1-2 years in a high volume onboarding or customer service environment
Salary: $20.67 - $24.50 hourly
Type: Full-time

Axon

Director, Customer Success Denver
Skills & Focus: Customer Success, KPI, team management, customer relationships, operational rigor, strategic programs, cross-functional collaboration, NPS, SaaS, revenue growth
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 6+ years of relevant work experience within customer success, sales, or account management and 3+ years of previous management and leadership experience
Benefits: Competitive salary, 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vision…
Director of Customer Success Denver
Skills & Focus: customer relationships, KPI tracking, team development, strategic programs, customer satisfaction, NPS, operational efficiencies, cross-functional collaboration, revenue generation, career development
About the Company: Axon is on a mission to Protect Life, pursuing society's most critical safety and justice issues with a range of devices and cloud software.
Experience: 6+ years of relevant work experience within customer success, sales, or account management; 3+ years of management and leadership experience
Salary: 123930-198288
Type: Full-time
Benefits: Competitive salary and 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vis…

Checkr

Customer Success Manager Denver
Skills & Focus: Customer Success, account management, customer retention, data analysis, customer lifecycle, SaaS, communication skills, problem-solving, collaboration, project management
About the Company: Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help custom…
Experience: 1-3 years
Salary: $90,000 to $106,000
Type: Full-time
Benefits: Learning and development allowance, 100% medical, dental, and vision coverage, Up to $25K reimbursement for fertility, …

Salesforce

Account Success CoE Lead, Agents & Data Cloud Denver
Skills & Focus: Customer Success, Product Introductions, Collaboration tools, Project Management, Cross-functional, Strategic Planning, Training, Cloud-Based, Community Development, Stakeholder Engagement
About the Company: Salesforce is a leading customer relationship management (CRM) platform that helps businesses manage their customer relationships more effectively. They focus …
Experience: 5+ years for Sr Manager, 8+ years for Director
Salary: $141,300 - $194,300 (Colorado), $155,400 - $213,800 (Illinois)
Type: Full time
Benefits: Employee benefits include competitive salaries, inclusive programs, and a commitment to equal opportunity.

Klaviyo

Principal Program Manager, Global GTM Onboarding Denver
Skills & Focus: GTM Enablement, onboarding curriculum, scalable onboarding programs, facilitate onboarding sessions, curriculum design, technology selection, reporting systems, cross-functional collaboration, data-driven mindset, project management
About the Company: Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable. They are dedicated to nurturing personalized experiences i…
Experience: 2+ years in onboarding program management within GTM Enablement, preferably in a SaaS environment.
Salary: $124,000 - $186,000 USD
Type: Hybrid
Benefits: Total compensation package may include an annual cash bonus plan, equity, sign-on payments, and a comprehensive range o…

Datadog

Customer Success Associate Denver
Skills & Focus: Customer Success, account management, customer relationships, retention, sales cycle, technical support, cross-functional collaboration, growth opportunities, product training, professional development
About the Company: Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in t…
Experience: 0-2 years in a customer account-facing role
Salary: $54,000 — $72,000 USD
Type: Full-time
Benefits: Best-in-breed onboarding, inclusive company culture, stock equity (RSU), employee stock purchase plan (ESPP), healthcar…

Enverus

Onboarding Manager Denver
Skills & Focus: onboarding, training, sales process, project management, coaching, sales methodologies, CRM, call coaching, adult learning principles, instructional content
About the Company: Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions …
Experience: 3+ years in a SaaS sales, enablement, or training role.
Salary: $85,000 - $115,000 + bonus
Benefits: Medical, Dental, Vision, Income Protection (disability, life/AD&D, critical illness, accident), Employee Assistance Pro…

Freshworks

Engagement Manager Denver
Skills & Focus: SaaS, project management, implementation, customer engagement, cross-functional teams, stakeholder management, risk management, communication, monitoring progress, change management

Userevidence

Customer Success Manager Denver
Skills & Focus: Customer Success, B2B SaaS, Onboarding, Implementation, Stakeholder Management, Retention, Expansion, Project Management, Training Sessions, Empathy
Experience: 3-5 years in a customer-facing role
Salary: Large equity stake + competitive salary
Type: Full-time
Benefits: Competitive comp, bonus, and equity plans; Health+Dental+Vision Insurance; Incredible training and career growth opport…

Candid Health

Customer Strategy & Operations Lead Denver
Skills & Focus: Customer Strategy, Operations, Leadership, Cross-functional, Revenue retention, Team development, Customer relationships, Healthcare technology, B2B SaaS, Talent mentoring
Experience: 7-10+ years total experience, including at least 2-3 years in a leadership role
Salary: $165,000 - $200,000 USD
Type: Full-time
Benefits: Total compensation may include equity, sales incentives, and employee benefits.

Enverus

Onboarding Manager Denver
Skills & Focus: onboarding, sales training, coaching, project management, sales process, training materials, sales tools, performance metrics, role-playing, adult learning principles
About the Company: Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions …
Experience: 3+ years in a SaaS sales, enablement, or training role.
Salary: $85,000 - $115,000 + bonus
Benefits: Medical, Dental, Vision, Income Protection (disability, life/AD&D, critical illness, accident), Employee Assistance Pro…

Klaviyo

Partner Manager Denver
Skills & Focus: ISV ecosystem, partner onboarding, strategic initiatives, cross-functional collaboration, program recruitment strategy, customer experience, integration quality, data-driven insights, technical support, market trends
About the Company: We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see…
Experience: 2-4 years experience in partnerships, sales, and/or business development
Salary: $126,400 - $189,600 USD
Type: Full-time
Benefits: Comprehensive range of health, welfare, and wellbeing benefits based on eligibility, participation in the company’s ann…

Datadog

Director, Customer Success Denver
Skills & Focus: Customer Success, Account Management, SaaS, B2B, negotiating, coaching, team building, cross functional, talent attraction, customer relationships
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 6+ years of experience preferred with a minimum 3 years in the SaaS space
Salary: $155,000 — $206,000 USD
Type: Full-time
Benefits: Best-in-breed onboarding, continuous professional development, healthcare, dental, parental planning, mental health ben…

Cloudflare

Customer Success Manager Denver
Skills & Focus: customer success, cloud security, relationship-building, project management, enterprise customers, technical support, data analysis, business reviews, customer engagement, problem solving
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in cloud security in a customer-facing role with a technical background preferred.
Salary: Estimated annual salary of $143,000.00 - 175,000.00 for New York and Texas based; Estimated annual salary of $159,000.00 - 195,000.00 for New York City, Washington, DC Metro based; Estimated annual salary of $167,000.00 - 205,000.00 for San Francisco Bay Area.
Type: Hybrid
Benefits: Cloudflare offers a complete package of benefits including medical, dental, vision insurance, flexible spending account…

Bigid

Principal Customer Success Manager Denver
Skills & Focus: Customer Success, Account Management, Data Governance, Risk Mitigation, Customer Retention, Cross-Functional Collaboration, Strategic Guidance, Data-Driven Insights, Technical Acumen, Problem Solving
About the Company: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all t…
Experience: 7+ years of experience in customer success, account management, or a related field, with at least 3+ years in a senior or strategic account management role
Salary: $145,000 – $170,000
Type: Full-time
Benefits: Work from home with a global remote-first community, Flexible PTO and Quarterly Volunteer Days, Equity Participation, 1…

Busey Bank

Wealth Management Client Services Specialist Denver
Skills & Focus: Client Services, Wealth Management, Customer Service, Sales Support, Compliance, Risk Mitigation, Client Engagement, Onboarding, Mentorship, Financial Services
About the Company: Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. It delivers service excellence t…
Experience: Two or more years related experience in the financial services industry with high net-worth clients preferred.
Salary: $26.44 - $33.65/Hour
Type: Full-time
Benefits: 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life i…

Visa

Consultant, Client Success Denver
Skills & Focus: Client Success, post-sale, operational support, product adoption, implementation readiness, Client Success Plans, client education, payment processing, operational reviews, client performance
Type: Hybrid

Auror

Senior Integration Specialist Denver
Skills & Focus: integration, onboarding, SSO, troubleshooting, documentation, APIs, customer success, project management, cloud platforms, telemetry
About the Company: Auror empowers the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally, using technology for good.
Salary: USD$102,500 - $135,000
Type: Full-time
Benefits: Competitive salary, Employee share scheme, Flexibility, Shorter work weeks (at full pay), Health Care Plan, Focus on me…

Actabl

Director of Customer Success Denver
Skills & Focus: customer success, leadership, hospitality, data-driven, customer relationships, strategic thinking, risk mitigation, project management, cross-functional collaboration, team development
About the Company: Actabl's mission is to empower the people that power hospitality by providing better solutions for hotel companies through technology, finding labor, and maxim…
Experience: 5+ years in customer success or related field, with at least 3 years in a leadership role
Salary: $150-175k + $10-20k annual bonus target

Gusto

Talent Development Coordinator Denver
Skills & Focus: onboarding, learning programs, communication, logistics management, project management, training, employee experience, event coordination, problem-solving, stakeholder engagement
About the Company: Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, …
Experience: 2-4 years of coordination/administration work, 2+ years experience in learning and development, recruiting coordination or HR
Salary: $30.00 - $34.00/hr
Type: Full-time

Janus Henderson Investors

Client & Product Implementation Manager Denver
Skills & Focus: Client Implementation, Project Management, Investment Operations, Mutual Funds, Client Relations, Onboarding, Operational Requirements, Product Launches, Financial Services, Regulatory Obligations
About the Company: A global investment company with 90 years of experience helping over 60 million people achieve superior financial outcomes.
Experience: Five plus years mutual fund/financial services operational experience required.
Salary: $75,000-$100,000
Type: Hybrid
Benefits: Competitive compensation, pension/retirement plans, various health, wellbeing and lifestyle benefits.

Amplitude

Senior Customer Success Architect Denver
Skills & Focus: customer success, data management, consultative support, product analytics, SaaS, technical advisor, data governance, customer insights, cross-functional collaboration, API
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products.
Experience: At least 5 years of customer facing technical experience.
Benefits: Excellent Medical, Dental and Vision insurance coverages, paid holidays, generous stipends, excellent parental benefits…

Checkr

Customer Success Implementation Manager Denver
Skills & Focus: project management, software solutions, deployment, training, project planning, risk management, communication, collaboration, customer onboarding, technical understanding
About the Company: Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help custom…
Experience: 3+ years of project management experience in related industry or SAAS
Salary: $94,000 to $110,000
Type: Full-time
Benefits: Learning and development allowance, Competitive compensation and opportunity for advancement, 100% medical, dental, and…

Real-Time Innovations (Rti)

Customer Success Manager Denver
Skills & Focus: Customer Success, Product Adoption, Relationship Building, Customer Retention, Cross-sell, KPI Tracking, Post-sales, Technical Degree, Communication Skills, Customer Focus
About the Company: Real-Time Innovations (RTI) is the largest software framework provider for smart machines and real-world systems. Our software runs the largest power plants on…
Experience: At least 3 years of experience in a post-sales, customer facing role
Salary: $70k - $85k
Type: Hybrid
Benefits: Flexible working schedule, Hybrid working + Home Office Stipend, Flexible Paid Time Off + Real Vacation Bonus, Annual b…

Cyberhaven

Director of Professional Services Denver
Skills & Focus: professional services, customer onboarding, analyst services, B2B SaaS, cybersecurity, service delivery, team leadership, customer engagement, strategic initiatives, cross-functional collaboration
About the Company: Cyberhaven offers a unique opportunity to revolutionize data protection through cutting-edge AI technology, dedicated to overcoming the challenges faced by tra…
Experience: 5–8+ years of experience leading and scaling Professional Services organizations
Salary: $180,000 - $220,000
Type: Full time
Benefits: Competitive salary & stock options, Excellent benefits such as private health insurance, Flexible time off (paid), Care…

Frontsteps

Software Implementation Specialist I Denver
Skills & Focus: software implementation, community management, client onboarding, customer service, product integration, platform adoption, implementation support, cross-functional collaboration, user experience, exceptional care
About the Company: We empower communities to thrive with the nation’s most comprehensive Community Management platform, simplifying how management companies and homeowner associa…

Cloudflare

Leader of Digital Customer Success Denver
Skills & Focus: customer success, leadership, adoption, retention, satisfaction, performance metrics, communication, interpersonal skills, cross-functional teams, digital strategies
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in customer success in a related industry; 3+ years in a leadership or management role
Salary: Estimated annual salary of $140,000.00 to $201,000.00
Type: Hybrid
Benefits: Cloudflare offers a complete package of benefits including health insurance, retirement savings plan, and time-off poli…

Gusto

Manager, New Customer Sales Expansion Denver
Skills & Focus: customer activation, product adoption, team leadership, performance coaching, cross-functional collaboration, operational excellence, Salesforce proficiency, data-driven decision-making, customer onboarding, customer advocacy
About the Company: Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, …
Experience: 5+ years in customer success, consultative sales, onboarding, or related role; 2+ years leading customer-facing teams
Salary: $145,000 to $200,000 OTE
Type: Full-time

Robinhood Markets

Manager of the Options Onboarding Team Denver
Skills & Focus: options onboarding, brokerage operations, process improvements, team leadership, cross-functional collaboration, forecasting, planning, customer experience, FINRA compliance, decision-making
About the Company: Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its…
Experience: 7+ years of Brokerage operations experience
Salary: $134,000 — $158,000 USD (for Denver, CO; Westlake, TX; Chicago, IL); $119,000 — $140,000 USD (for Lake Mary, FL)
Benefits: 100% paid health insurance for employees with 90% coverage for dependents, annual lifestyle wallet for personal wellnes…

Dialpad

Director of Customer Success for Enterprise Accounts Denver
Skills & Focus: Customer Success, Enterprise Accounts, Product Adoption, Customer Retention, Strategic Partnerships, Account Management, Customer Advocacy, SaaS Business Models, Metrics Reporting, Cross-Functional Collaboration
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: 8+ years in Customer Success, Account Management, or similar roles with a focus on Enterprise accounts. 5+ years of leadership experience.
Salary: $175,880 – $217,320 USD
Type: Full-time
Benefits: Flexible time off, medical, dental, and vision plans, monthly stipend for cell phone and internet bills, gym membership…

Datadog

Enterprise Customer Success Manager Denver
Skills & Focus: customer success, account management, relationship management, B2B, SaaS, Fortune 1000, onboarding, customer advocacy, usage trends, collaboration
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 3+ years in a Customer Success or Account Management role
Salary: $90,000 — $110,000 USD
Type: Full-time
Benefits: Healthcare, dental, parental planning, mental health benefits, a 401(k) plan and match, paid time off, fitness reimburs…

Nutanix

Staff Technical Customer Experience Manager/Architect- Federal DOD Denver
Skills & Focus: customer experience, technical expertise, relationship management, public sector, hybrid multicloud, customer success, support, collaboration, technical onboarding, certification
About the Company: Nutanix is a technology company focused on hybrid multicloud solutions, driving adoption and ensuring customer satisfaction for its strategic federal customers.
Experience: 8-12 years
Salary: USD $124,480 - $247,800 per year
Type: Remote
Benefits: Medical, financial, 401(k) eligibility, paid time off including vacation, sick time, and parental leave

Wowza Media Systems

Customer Success Manager Lakewood
Skills & Focus: Customer Success, Account Management, SaaS, Revenue Retention, Relationship Management, Client Engagement, Onboarding Process, CRM Software, Communication Skills, Strategic Thinking
About the Company: Wowza Media Systems is a Colorado-based, globally-known leader in video streaming software solutions. Wowza’s software enables its customers to deliver high-fi…
Experience: 2+ years experience in Customer Success or Account Management role with SMB or Enterprise accounts
Salary: $106,000-118,000
Type: Full-time
Benefits: Comprehensive benefits package including Medical, Dental, Vision insurance, Generous Paid Time Off, 401(k) with strong …

Banana Republic

Lead Thornton
Skills & Focus: customer experience, sales leader, collaboration, compliance, flexible schedule, communication, product lifecycle, customer loyalty, teamwork, omni-channel
About the Company: Born from two California creatives fueled by their explorer spirits, Banana Republic has repositioned itself as a premium, experiential lifestyle brand for tod…
Salary: $15.40 - $19.25 USD
Type: Full-time
Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, …

Halter

Onboarding Specialist Boulder
Skills & Focus: onboarding, customer experience, product adoption, integration, customer journey, value delivery, timelines management, tailored experiences, dynamic environment, exceptional customer
Salary: $70K/yr - $80K/yr