33 Technical And Product Support jobs in Dallas.

Hiring now: Customer Solutions Spec @ The Contai, Deployment And Installati @ Mashgin, Clinical Spec Urology Sac @ Boston Sci, Solutions Support Engr Mg @ Wiz, Support Analyst Help Desk @ Custom Bus, Support Team Mgr @ Serko, Head Of Customer Support @ Notable, Integration Tech @ Parkhub, Ion Technical Support Eng @ Intuitive , Level 1 Technical Service @ Alliant Sy.Explore more at jobswithgpt.com.

🔥 Skills

troubleshooting (11) Troubleshooting (9) problem-solving (8) customer experience (7) Technical Support (7) technical support (7) collaboration (7) communication (6) customer support (6) Customer Service (6)

đź“Ť Locations

Dallas (15) Plano (11) Irving (3) Richardson (2) Coppell (1) Frisco (1)
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The Container Store

Customer Solutions Specialist Coppell
Skills & Focus: customer experience, engagement, sales, product information, communication, organization, chat support, email support, custom spaces, team collaboration
About the Company: Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only …
Salary: USD 18.00 per hour
Type: Full-time
Benefits: Competitive Pay, Medical/Dental/Vision Plans, Discounts on products, Paid Time Off plus Holidays, 401(k) Retirement Pla…

Mashgin

Deployment and Installation Specialist Dallas
Skills & Focus: computer vision, AI, checkout experience, deployment, installation, customer support, project completion, communication skills, technical ability, problem solving
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate-level position
Type: Full-time

Boston Scientific

Clinical Specialist | Urology - Sacral Neuromodulation Dallas
Skills & Focus: Clinical, Urology, Sacral Neuromodulation, Customer Service, Technical Support, Sales Support, Education, Training, Communication, Relationship Management
About the Company: As a leader in medical science for more than 40 years, Boston Scientific is committed to solving the challenges that matter most in healthcare, united by a dee…
Experience: 3+ Years of Clinical experience in the Medical Device industry or 5 years clinical Urology experience as an RN
Salary: $90,000
Type: Full-time
Benefits: core and optional benefits offered at BSC, including variable compensation governed by the Sales Incentive Compensation…

Wiz

Solutions Support Engineer Manager Dallas
Skills & Focus: technical support, engineering management, team development, customer experience, performance management, training and onboarding, project management, collaboration, incident management, automation solutions
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…

Custom Business Solutions, Inc

Support Analyst (Help Desk) Dallas
Skills & Focus: Customer Service, Help Desk, Technical Support, Restaurant Industry, Hospitality, Troubleshooting, Point of Sale, Leadership, Communication Skills, Technical Comprehension
About the Company: Custom Business Solutions (CBS) was founded in 1994 and has been innovating the hospitality industry ever since. We help hospitality professionals build more e…
Experience: Experience in Customer Service and/or other Service oriented industries. Experience in the Restaurant and/or Hospitality industry.
Type: Full time
Benefits: Paid Vacation/Sick Time, Birthday Cake Celebrations, Company-paid Health Insurance, Dental/Vision/Life Insurance Covera…

Serko

Support Team Manager Dallas
Skills & Focus: client issues, problem-solving, customer service, communication, GDS knowledge, troubleshooting, GetThere tool, leadership, team management, process improvements
About the Company: Serko is a cutting-edge tech platform in global business travel & expense technology.
Benefits: Competitive base salary and discretionary incentive plan based on individual and company performance. Access to a learn…

Notable

Head of Customer Support & Maintenance Dallas
Skills & Focus: Customer Support, Maintenance, Process Optimization, Operational Excellence, Resource Allocation, Ticket Triage, CRM, Ticketing Systems, Healthcare Technology, Problem-Solving
About the Company: Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling…
Experience: 10+ years
Salary: $115K – $160K
Type: Full time
Benefits: Stock options, Medical, Dental, and Vision coverage, Health Savings Account with Employer Match, Company paid disabilit…

Parkhub

Integration Tech Dallas
Skills & Focus: Integration, Troubleshooting, Customer Support, Data Analysis, Onboarding, Performance Monitoring, Documentation, Process Improvement, Cross-functional Collaboration, Client Management
About the Company: Founded in 2010, ParkHub is the US's leading event parking technology provider powering the largest venues and stadiums. This includes over 70% of pro-sports t…
Benefits: Competitive healthcare package, wellness offerings, travel related benefits, snacks and lunches in the office, enhanced…

Serko

Senior Support Analyst Dallas
Skills & Focus: client issues, problem-solving, troubleshooting, customer service, communication, GDS knowledge, GetThere tool, online travel support, collaboration, issue tracking
About the Company: Serko is a cutting-edge tech platform in global business travel & expense technology.
Benefits: Competitive base salary and discretionary incentive plan based on individual and company performance; access to a learn…

Intuitive Surgical

Ion Technical Support Engineer 2 Dallas
Skills & Focus: Technical Support, Customer Satisfaction, Robotic Problems, CRM Database, Documentation, Field Service Support, Analytical Skills, Troubleshooting, Communication Skills, Medical Device Industry
About the Company: At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, w…
Experience: 3 years of experience in Technical Support in a call center, preferably in the medical device industry.
Salary: $44 - $60 USD (Base Salary Range Region 1), $40 - $54 USD (Base Salary Range Region 2)
Type: Remote
Benefits: Market-competitive compensation packages, healthcare plans, financial offerings, family support, growth & development o…

Alliant Systems

Level 1 Technical Service Representative Dallas
Skills & Focus: Technical Support, Customer Service, Problem-solving, Software, Troubleshooting, Data Manipulations, Remote Support, Collaboration, Communication, Training
About the Company: Alliant Systems is the leading provider of business management software for textile rental companies.
Experience: Entry-level
Type: Full-Time
Benefits: Benefits package including medical, dental, vision, and life insurance; 401(K) with matching; Friendly teamwork environ…

Palo Alto Networks

Sr. Technical Support Engineer Dallas
About the Company: Leading the way in cybersecurity innovation.
Type: Full-time

Reltio

Associate Customer Engineer Dallas
Skills & Focus: technical support, customer satisfaction, cloud technologies, troubleshooting, debugging, Python, Java, NoSQL databases, problem-solving, data management
About the Company: Reltio’s AI-powered data unification and management capabilities transform siloed data from disparate sources into unified, trusted, and interoperable data. Th…
Experience: two or more Internships during the undergraduate or graduate studies
Salary: $100,000 — $150,000 USD
Type: Full-time
Benefits: Flexible work arrangements

Custom Business Solutions, Inc

Support Analyst (Help Desk) Dallas
Skills & Focus: customer service, restaurant industry, technical support, problem-solving, communication skills, leadership, multitasking, troubleshooting, QSR industry, technology-related
About the Company: Custom Business Solutions (CBS) was founded in 1994 and has been innovating the hospitality industry ever since. We help hospitality professionals build more e…
Experience: Experience in Customer Service and/or other Service oriented industries; Experience in the Restaurant and/or Hospitality industry.
Type: Full time
Benefits: Paid Vacation/Sick Time; Birthday Cake Celebrations; Company-paid Health Insurance; Dental/Vision/Life Insurance Covera…

Self Financial

Application Support Engineer Dallas
Skills & Focus: Application Support Engineer, issue resolution, customer support, SQL, Linux CLI, FinTech, AWS, monitoring solutions, automated detection, documentation
About the Company: Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to …
Salary: $64,000-80,000/year
Type: Full-time
Benefits: Company equity in the form of Stock Options, Performance-based bonuses, Generous employer-paid health, vision and denta…

Bevi

Technical Services Specialist Dallas
Skills & Focus: troubleshooting, customer experience, installation guidance, preventative maintenance, ticket management, CRM systems, process improvements, technical support, communication, problem-solving
About the Company: Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to su…
Type: Full-time
Benefits: Comprehensive medical, dental and vision insurance plans, 401(k) with company match, flexible PTO plus company holidays…

Fiserv, Inc.

Client Technical Support Professional Frisco
Skills & Focus: Client Support, Troubleshooting, Analytical Skills, Technical Skills, Root Cause Analysis, Documentation, Production Support, Problem Resolution, Customer Service, Configuration Issues
About the Company: Fiserv is a global leader in payments and financial technology, with more than 40,000 associates proudly serving clients in over 100 countries.
Experience: 2+ years of Client Support experience
Type: Onsite
Benefits: Medical, Vision and Dental Benefits; 401k, Employee Stock Purchase Plans; Paid Time Away; Fuel Your Life Wellness Progr…

Mckesson

Sr. Product Support Analyst Irving
Skills & Focus: Product applications support, Customer service, 340B questions, Troubleshooting, Analytical skills, Communication skills, Microsoft Office, Excel skills, Organizational skills, Call Center
About the Company: McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. They are known for delivering insights, products, and servi…
Experience: 2+ years of relevant experience
Salary: $24.72 - $41.20
Type: Full-time
Benefits: Medical, Dental, and Vision, Flexible Spending Accounts, 401(k), Employee Stock Purchase Plan, Paid Time Off, Education…

Alliant Systems

Level 1 Technical Service Representative Irving
Skills & Focus: Technical Support, Customer Service, Problem-solving, Software, Troubleshooting, Data Manipulations, Remote Support, Collaboration, Communication, Training
About the Company: Alliant Systems is the leading provider of business management software for textile rental companies.
Experience: Entry-level
Type: Full-Time
Benefits: Benefits package including medical, dental, vision, and life insurance; 401(K) with matching; Friendly teamwork environ…

Cognizant

Field Support Engineer Irving
Skills & Focus: Customer Service, ITIL, Field Services, Consumer Lending, Technical Support, Troubleshooting, System Monitoring, Configuration, Documentation, Compliance
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: 2 to 5 years
Salary: $37,800 - $68,500
Type: Full-time
Benefits: Medical/Dental/Vision/Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan and contributions, Long-term/Short-…

Palo Alto Networks

Sr. Technical Support Engineer, Focused Services Plano
Skills & Focus: technical support, network security, troubleshooting, TCP/IP, VPN solutions, communication skills, customer support, root cause analysis, collaboration, configuration guidance
About the Company: At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision i…
Experience: Minimum of 7 years of network security experience
Salary: $108000 - $175250/YR
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities, an…
Customer Advocate Plano
Skills & Focus: technical assistance, security infrastructure, troubleshooting, root cause analysis, multi-vendor troubleshooting, customer engagement, Palo Alto Networks, bug reports, technical documentation, customer experience

Paloaltonetworks2

Senior Technical Support Engineer Plano
Skills & Focus: technical support, customer service, fault isolation, root cause analysis, technical documentation, troubleshooting, collaboration, product operability, on-call rotation, communication
Technical Support Specialist Plano
Skills & Focus: Technical Support, Troubleshooting, Fault Isolation, Root Cause Analysis, Knowledge Base, Support Cases, Technical Documentation, On-call Support, Customer Engagement, Networking
Customer Advocate Plano
Skills & Focus: technical assistance, customer support, troubleshooting, configuration, best practices, root cause analysis, multifunctional teams, product defects, technical solutions, cybersecurity

Inogen

IT Applications Support Analyst I Plano
Skills & Focus: CRM, application support, technical assistance, incident management, cloud technologies, data analytics, automation, emerging technologies, team collaboration, user experience
Experience: 1-2 years of experience in technical support of CRM and/or call center environment.
Salary: USD 75969.56 - 91163.47 Annually
Type: Hybrid Remote

Palo Alto Networks

Global Technical Support Engineer Plano
Skills & Focus: cybersecurity, support, engineer, customer success, technical, communication, problem-solving, collaboration, software, systems
About the Company: Palo Alto Networks is a leading cybersecurity company focused on protecting digital transformation with cutting-edge technology.
Type: Full-time

Tapcheck

Customer Support Specialist, Employee Support Plano
Skills & Focus: customer support, troubleshooting, customer experience, customer satisfaction, communication skills, problem-solving, fintech, ticketing systems, CRM Platforms, collaboration
About the Company: Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-dema…
Experience: Proven track record in a comparable customer support role, ideally within the fintech industry or a related field.
Salary: $20/hour
Type: Full-time
Benefits: Flexible Time Off, Health Insurance, Dental Insurance, Vision Insurance, 401K Match

Paloaltonetworks2

Senior Technical Support Engineer Plano
Skills & Focus: technical support, fault isolation, root cause analysis, technical documentation, support cases, best practices, collaboration, cybersecurity, customer engagement, after-hours support

Peloton

Sr. Manager, Support Knowledge and Content Plano
Skills & Focus: Knowledge Management, Customer Experience, AI tooling, Cross-Functional Collaboration, Performance Metrics, Knowledge Base Management, Mentoring, Program Management, Self-Service Technology, Stakeholder Engagement
About the Company: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, a…
Experience: 5-7 years of experience in program management or knowledge management within a support or customer experience organization, preferably in the technology industry.
Type: Full-Time
Benefits: Health & Life Benefits, Parental Leave, Adoption Benefits

Tapcheck

Customer Support Specialist, Balance Support Plano
Skills & Focus: customer support, fintech, troubleshooting, payroll systems, time clock, customer satisfaction, data management, problem-solving, communication skills, customer experience
About the Company: Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-dema…
Experience: Proven track record in a comparable customer support role, ideally within the fintech industry or a related field.
Salary: $19/hour
Type: Full-time
Benefits: Flexible Time Off, Health Insurance, Dental Insurance, Vision Insurance, 401K Match

Splunk

Americas Cloud Support Manager Richardson
Skills & Focus: Cloud Support, Customer Experience, Team Management, Technical Knowledge, Strategic Projects, Incident Management, Reporting, Support Delivery, Performance Objectives, Collaboration
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.
Experience: 3+ years of direct supervisory/management experience with 8 years of professional experience with a BA and 6 years with a Masters.
Type: Hybrid Remote
Americas Cloud Support Manager Richardson
Skills & Focus: cloud support, customer experience, technical knowledge, performance objectives, issue resolution, support ticketing systems, leadership, team goals, data analysis, customer advocacy
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Lead…
Experience: 8 years of professional experience with 3+ years of direct supervisory/management experience
Salary: $132,000.00 - 181,500.00 per year (San Francisco, Seattle, New York City)
Type: Hybrid Remote
Benefits: competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much mo…