Last updated: 2025-06-06
33 Technical And Product Support jobs in Dallas.
Hiring now: Deployment And Installation Specialist @ Mashgin, Sr Technical Support Engineer @ Palo Alto , Sr Support Analyst @ Serko, Americas Cloud Support Manager @ Splunk, Level 1 Technical Service Representative @ Alliant Sy, Support Analyst Help Desk @ Custom Bus, Sr Technical Support Engineer @ Paloaltone, Head Of Customer Support Maintenance @ Notable, Product Support Engineer External @ Uipath, Director Of Customer Support @ Canary Tec. Explore more at at jobswithgpt.com
🔥 Skills
customer support (9)
technical support (8)
troubleshooting (7)
problem-solving (6)
customer service (6)
Technical Support (5)
communication (5)
leadership (5)
collaboration (4)
Troubleshooting (4)
📍 Locations
Dallas (15)
Plano (12)
Richardson (3)
Fort Worth (1)
Grand Prairie (1)
Mashgin
At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Deployment and Installation Specialist
Dallas
- Skills: computer vision, AI, checkout experience, deployment, installation, customer support, project completion, communication skills, technical ability, problem solving
- Experience: Intermediate-level position
- Type: Full-time
Palo Alto Networks
Leading the way in cybersecurity with innovative solutions and a commitment to fostering a diverse and inclusive workforce.
Sr. Technical Support Engineer
Plano
- Skills: Technical Support, Cybersecurity, Customer Service, Remote, Engineer, Support Engineer, Problem Solving, SaaS, Government Support, Software
- Type: Full-time
Serko
Serko is a cutting-edge tech platform in global business travel & expense technology.
Senior Support Analyst
Dallas
- Skills: client issues, problem-solving, troubleshooting, customer service, communication, GDS knowledge, GetThere tool, online travel support, collaboration, issue tracking
Splunk
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.
Americas Cloud Support Manager
Richardson
- Skills: Cloud Support, Customer Experience, Team Management, Technical Knowledge, Strategic Projects, Incident Management, Reporting, Support Delivery, Performance Objectives, Collaboration
- Experience: 3+ years of direct supervisory/management experience with 8 years of professional experience with a BA and 6 years with a Masters.
- Type: Hybrid Remote
Alliant Systems
Alliant Systems is the leading provider of business management software for textile rental companies.
Level 1 Technical Service Representative
Dallas
- Skills: Technical Support, Customer Service, Problem-solving, Software, Troubleshooting, Data Manipulations, Remote Support, Collaboration, Communication, Training
- Experience: Entry-level
- Type: Full-Time
Custom Business Solutions, Inc
Custom Business Solutions (CBS) was founded in 1994 and has been innovating the hospitality industry ever since. We help hospitality professionals build more e…
Support Analyst (Help Desk)
Dallas
- Skills: customer service, restaurant industry, technical support, problem-solving, communication skills, leadership, multitasking, troubleshooting, QSR industry, technology-related
- Experience: Experience in Customer Service and/or other Service oriented industries; Experience in the Restaurant and/or Hospitality industry.
- Type: Full time
Palo Alto Networks
At Palo Alto Networks, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision i…
Sr. Technical Support Engineer, Prisma Access, US Government
Plano
- Skills: Technical Support, Networking, Firewall, Debugging, VPN, TLS, Remote Access, Security services, Customer Support, Collaboration
- Experience: Previous experience in a Technical Support environment is required
- Type: Full-time
- Salary: $108000 - $175250/YR
PaloAltoNetworks2
Senior Technical Support Engineer
Plano
- Skills: technical support, post-sales, critical thinking, root cause analysis, troubleshooting, collaboration, cybersecurity, technical documentation, fault isolation, customer support
Notable
Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling…
Head of Customer Support & Maintenance
Dallas
- Skills: Customer Support, Maintenance, Process Optimization, Operational Excellence, Resource Allocation, Ticket Triage, CRM, Ticketing Systems, Healthcare Technology, Problem-Solving
- Experience: 10+ years
- Type: Full time
- Salary: $115K – $160K
Splunk
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Lead…
Americas Cloud Support Manager
Richardson
- Skills: cloud support, customer experience, technical knowledge, performance objectives, issue resolution, support ticketing systems, leadership, team goals, data analysis, customer advocacy
- Experience: 8 years of professional experience with 3+ years of direct supervisory/management experience
- Type: Hybrid Remote
- Salary: $132,000.00 - 181,500.00 per year (San Francisco, Seattle, New York City)
UiPath
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise s…
Product Support Engineer - External
Dallas
- Skills: Product Support, Robotic Process Automation, Customer Feedback, Escalation, Troubleshooting, Debugging, OOP, Scripting, APIs, Multi-tier Web App Architecture
- Experience: 3-7 years in support
- Type: Full time
Canary Technologies Corp
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ ho…
Director of Customer Support
Dallas
- Skills: customer support, leadership, customer satisfaction, operational efficiencies, data analysis, support processes, KPI, team building, technology solutions, interpersonal skills
- Experience: 5+ years of leadership experience in Customer Support or Customer Success in a tech/SaaS environment.
- Type: Full Time
- Salary: $150,000 - $225,000
Contact Government Services, LLC
CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge techn…
Senior Relativity Administrator
Plano
- Skills: Relativity, eDiscovery, technical support, client solutions, communication, customer service, cross-functional teams, SQL, data management, cloud environments
- Experience: Minimum of 7 (seven) years of litigation, eDiscovery, or technical support experience
- Type: Full-Time
- Salary: $117,449.28 - $169,648.96 a year
Wiz
Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses, trusted by security teams globally with a proven tra…
Solutions Support Engineer Manager
Dallas
- Skills: cloud security, technical support, team management, customer support, solution design, scripting, debugging, networking, process improvement, training and onboarding
Zscaler
Zscaler serves thousands of enterprise customers around the world including 40% of Fortune 500 companies with a mission to make the cloud a safe place to do bu…
Director, Designated Support
Plano
- Skills: customer success, technical support, cloud security, SaaS, operations, compliance, incident management, team development, relationship management, proactive issue mitigation
- Experience: 8+ years leading technical support or customer success teams for enterprise SaaS solutions, with experience managing Public Sector accounts highly preferred.
- Type: Full-time
- Salary: $168,000 - $240,000 USD
HighLevel
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate thei…
Lead, Trial Experience
Dallas
- Skills: leadership, customer support, team performance, training, SaaS, sales cycle, communication, technical aptitude, CRM systems, problem solving
- Experience: Prior experience in SaaS sales, with a proven ability to manage the full sales cycle.
- Type: Full-time
PDI Technologies
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth an…
Member Support Specialist
Dallas
- Skills: Member Support, Customer Service, Problem Solving, Analytical Skills, Communication Skills, Team Player, Confidential Customer Information, Training, Technical Literacy, Bilingual
- Experience: 1-2 years of experience in a helpdesk/call center environment preferred; any customer service is a plus
- Type: Full-time
JobsForHumanity
Customer Support Agent
Dallas
- Skills: Customer Support, Resident Inquiries, Payment Processing, Maintenance Tickets, SAP, RealPage, CRM, Positive Customer Experience, Troubleshooting, Feedback
Splunk
Splunk is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises us…
Technical Support Engineer (OnPrem)
Richardson
- Skills: technical support, UNIX, Windows, Python, troubleshooting, problem solving, networking concepts, customer support, enterprise customers, Business Intelligence
- Experience: 2 to 3 years’ experience in a Technical Support or Systems Admin role
GoodLeap
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-…
Client Support Manager - Home Improvement
Plano
- Skills: customer service, client support, home improvement, data analysis, pipeline management, client communication, escalated issues, problem-solving, organizational skills, team collaboration
- Type: Full-time
- Salary: $21/hr
Palo Alto Networks
Inside Systems Engineer
Plano
- Skills: Technical Engagement, Sales Support, Product Showcase, Consultative Relationships, Sales Team Support, Industry Awareness
Via
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environme…
Dispatcher
Fort Worth
- Skills: transit operations, live troubleshooting, real-time inputs, operational issues, collaboration, problem-solving, active listening, cross-functional teams, service delivery, problem prevention
- Type: In-person
- Salary: $19.00/hour
Tyler Technologies
Temporary IT Helpdesk Specialist
Plano
- Skills: IT support, helpdesk, customer service, troubleshooting, computer systems, applications support, technical environment, remote control, software training, phone support
- Type: temporary
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Shorr Packaging Corporation
Shorr Packaging does not provide work authorization sponsorship for this position.
Customer Support Specialist
Grand Prairie
- Skills: customer support, B2B, CRM, problem resolution, time-management, collaborate, adaptability, customer experience, ERP, Comprehensive Employee Benefits
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Intuit
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers wor…
Customer Supportability Professional 1
Plano
- Skills: customer experience, data analysis, root cause analysis, qualitative data, quantitative data, VOC, scrum, process design, technical communication, customer advocacy
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Intuitive Surgical
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, w…
Technical Support Engineer 2
Dallas
- Skills: Technical Support, Robotic Systems, Customer Support, CRM Database, Remote Diagnostics, Service Requests, SAP, FDA Compliance, Tier 1 Support, Intraoperative Support
- Type: full_time
- Salary: {'min': 44000.0, 'max': 60000.0, 'period': 'annual', 'currency': 'USD'}
Salesforce Inc.
Technical Support Engineer
Dallas
- Skills: Technical Support, Customer Experience, Problem Solving, Analytical Skills, Troubleshooting, Documentation, Time Management, Knowledge Content, Telecommuting, Customer Satisfaction
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}