25 Technical Support And Engineering jobs in Chicago.

Hiring now: Production Support Engr @ Beyond Fin, It Infrastructure Engr @ Belden, Technical Support Engr @ Adyen, Sr Technical Analyst @ Mcdonalds, Vp Database Admin Mysql @ Blackrock, Customer Support Engr @ Gong, Enterprise Sales Engr Maj @ Datadog, Technical Support Engr @ Box, Sr Technical Account Mgr @ Snowflake, Technical Support Engr @ Intercom.Explore more at jobswithgpt.com.

🔥 Skills

SQL (6) troubleshooting (6) technical support (5) Customer Support (4) problem-solving (4) collaboration (4) documentation (4) AWS (3) Java (3) automation (3)

đź“Ť Locations

Chicago (25)
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Beyond Finance

Production Support Engineer Chicago
Skills & Focus: Production Support, Orchestration, Cloud Computing, Database Experience, Support Engineering, Software Engineering, System Administration, AWS, SQL, Ticketing
About the Company: At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future...
Experience: 5+ years of orchestration and cloud computing experience, 5+ years of hands-on database experience, 5+ years of Support Engineering, Software Engineering, or System Administration experience.
Benefits: Considerable employer contributions for health, dental, and vision programs, Generous PTO, paid holidays, and paid pare…

Belden, Inc

IT Infrastructure Engineer Chicago
Skills & Focus: IT Infrastructure, Collaboration Services, Microsoft 365, Video Conferencing, Customer Support, Technical Support, Problem-solving, Analytical skills, PowerShell, Collaboration projects
About the Company: Belden is a global leader in providing connectivity and transmission solutions for various industries.
Experience: Minimum of 8 years IT experience with collaboration solutions.

Adyen

Technical Support Engineer Chicago
Skills & Focus: customer service, merchant support, technical processes, SQL, HTML, JavaScript, PHP, Java, Scripting, problem-solving
About the Company: Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…
Salary: $80,000 - $110,000
Type: Full-time

Mcdonald's

Senior Technical Analyst Chicago
Skills & Focus: AIOps, automation, monitoring, incident management, data pipeline management, collaboration, performance optimization, machine learning, ETL, cloud native
About the Company: McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. We are at the…
Salary: $112,860 - $143,900
Type: Full Time
Benefits: This position offers health and welfare benefits, a 401(k) plan, adoption assistance, educational assistance, and flexi…

Blackrock

VP, Database Administrator - MySQL Chicago
Skills & Focus: MySQL, Database Administrator, cloud-based database, AWS RDS, database security, SQL, performance tuning, backups, disaster recovery, documentation
About the Company: At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are sa…
Experience: Proven experience as a MySQL Database Administrator or similar role.
Salary: USD$0.00 - USD$0.00
Type: Full-time
Benefits: Comprehensive healthcare, strong retirement plan, tuition reimbursement, Flexible Time Off (FTO), and support for worki…

Gong

Customer Support Engineer Chicago
Skills & Focus: Customer Support, Technical Issues, Zendesk, B2B SaaS, SQL, Troubleshooting, Integrations, Customer Experience, Process Improvement, Collaboration
About the Company: Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
Experience: 5-10+ years in technical support, product support, or developer support roles
Salary: $88,000 - $98,000 USD
Type: Full-time
Benefits: Medical, dental, and vision plans; Wellbeing Fund; Mental Health benefits; 401(k); Education & learning stipend; Flexib…

Mcdonald's

Technical Product Analyst - Global Technology Infrastructure & Operations Chicago
Skills & Focus: product analysis, end-user applications, security compliance, vulnerabilities, agile, data analysis, customer journey, technology innovation, cloud, IT service management
About the Company: McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand.
Experience: 4+ years of product execution / technical business analyst experience or 2+ years relevant experience with a Master's degree.
Salary: $98,140 - $125,130
Type: Full Time
Benefits: Health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways …

Datadog

Enterprise Sales Engineer, Majors Accounts Chicago
Skills & Focus: Sales Engineer, technical expertise, product demonstrations, customer feedback, programming, Java, Python, Ruby, Go, technical engagement
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 3+ years in a Sales Engineering or DevOps Engineering role
Salary: $168,000 — $200,000 USD
Type: Full-time
Benefits: Best-in-breed onboarding, generous global benefits, intra-departmental mentor and buddy program, new hire stock equity …

Beyond Finance

Product Support Lead Chicago
Skills & Focus: product support, CRM tools, mentoring, user experience, strategic roadmap, quality assurance, troubleshooting, system monitoring, AWS services, ticketing platforms
About the Company: Beyond Finance helps everyday Americans escape the cycle of crippling debt through compassionate care and user-centric technology.
Experience: 8+ years in production or frontline support roles, 5+ years with orchestration and cloud computing technologies
Benefits: Considerable employer contributions for health, dental, and vision programs, generous PTO, paid holidays, and paid pare…

Box

Technical Support Engineer Chicago
Skills & Focus: technical leadership, customer support, incident management, Product Support, troubleshooting, communication skills, SaaS, bug identification, collaboration, customer experience
About the Company: Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and le…
Experience: 2-3 years experience in a Product Support role with a SaaS company
Salary: $62,500 — $78,000 USD
Type: Full-time
Benefits: Eligible for equity and benefits

Snowflake

Senior Technical Account Manager Chicago
Skills & Focus: Technical Account Manager, customer relationships, technical guidance, AWS, Azure, GCP, data engineering, database management, solutions engineering, emotional intelligence
About the Company: Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake’s Account 360 team is expanding!
Experience: 8+ years of experience managing enterprise customer relationships as a Technical Lead or Technical Account Manager or equivalent role
Salary: $143K – $218.5K
Type: Full time
Benefits: For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefi…

Intercom

Technical Support Engineer Chicago
Skills & Focus: technical support, web development, customer communication, problem-solving, REST API, debugging, KPI, HTML, Javascript, customer experience
About the Company: Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service …
Experience: 1-2 years of technical support experience
Salary: 83,000 - 96,000
Type: Hybrid
Benefits: Competitive salary, comprehensive medical, dental, and vision coverage, flexible paid time off policy, paid parental le…

Beyond Finance

Associate Product Support Engineer Chicago
Skills & Focus: CRM tools, SQL, programming languages, technical support, monitoring tools, customer service, ticketing platforms, troubleshooting, documentation, collaboration
About the Company: At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. T…
Type: Hybrid
Benefits: Considerable employer contributions for health, dental, and vision programs, Generous PTO, paid holidays, and paid pare…

Salesforce

Principal Technical Support Engineer Chicago
Skills & Focus: customer issues, troubleshooting, third-party APIs, knowledge base, MuleSoft, Debugging, API Management, Java, network issues, Cloud Infrastructure
Experience: 2 years with a Master's degree or 5 years with a Bachelor's degree
Salary: $148,949 - $183,500
Type: Full time
Benefits: Possible incentive compensation, equity, and benefits

Elutions

Intelligent Enterprise Solution Engineer Chicago
Skills & Focus: Energy Efficiency, Operational Business Intelligence, Data Analytics, Commissioning, Fluid Mechanics, Big Data, Data Mining, Customer Support, Software Demonstrations, Problem Solving
About the Company: ELUTIONS is a premier global provider of Operational Business Intelligence Solutions that significantly improve business processes surrounding energy efficienc…
Experience: Entry-level
Type: Full-Time

Enverus

Subject Matter Expert Chicago
Skills & Focus: Data Technology, Data Analyst, SaaS, APIs, Customer Support, Data Delivery, JIRA, Financial Market, Energy Market, Troubleshooting
About the Company: Enverus is a provider of oil & gas data and analytics, delivering business-critical insights to the global energy industry through a state-of-the-art SaaS plat…
Experience: Bachelor’s degree or equivalent experience
Salary: 60,000 - 70,000
Benefits: Medical, Dental, Vision, Income Protection (disability, life/AD&D, critical illness, accident), Employee Assistance Pro…

Beyond Finance

Senior Salesforce Developer Chicago
Skills & Focus: Salesforce development, Apex, Web Services, LWC, integration APIs, Salesforce SDLC, testing and QA, technical support, compliance, code reviews
About the Company: At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. T…
Experience: 1 year of experience in Salesforce development
Salary: $112,000-$168,000
Benefits: Considerable employer contributions for health, dental, and vision programs, Generous PTO, paid holidays, and paid pare…

Mcdonald’S

Technical Product Analyst Chicago
Skills & Focus: End User Infrastructure, Application Security, Vulnerabilities, Data Analysis, Security Compliance, Collaboration, Agile, User Stories, Problem Statements, Design Thinking
About the Company: The Global Technology Infrastructure & Operations team delivers modern technology supporting McDonald’s operations, providing best-in-class foundational techno…
Experience: Experienced technology individual
Salary: $98,140 - $125,130 per year
Type: Full-time
Benefits: Benefits eligible, Bonus eligible

Google

Customer Engineer I, API and Integration Chicago
Skills & Focus: API management, application integration, cloud technologies, customer-facing, technical stakeholders, technical support, cloud-native architecture, enterprise architectures, security protocols, product management
About the Company: Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Goo…
Experience: 4 years
Salary: $102,000-$146,000
Type: Full-time
Benefits: bonus + equity + benefits
Customer Engineer III, API and Integration, Google Cloud Chicago
Skills & Focus: API management, application integration, cloud native architecture, customer-facing, technical stakeholders, application modernization, cloud technologies, enterprise architectures, integration strategies, customer success
About the Company: Google is a technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, clou…
Experience: 10 years of experience with cloud native architecture in a customer-facing or support role.
Salary: $147,000-$218,000 + bonus + equity + benefits
Type: Full-time
Benefits: Salary + bonus + equity + benefits.

Box

Customer/Product Support Specialist Chicago
Skills & Focus: Content Cloud, technical expert, product troubleshooting, customer-facing, SaaS, communication skills, ticketing systems, MS Office 365, mobile device management, problem-solving
About the Company: Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and le…
Experience: 2+ years experience in Customer/Product Support role
Salary: $48,000 — $61,000 USD
Type: Full-time
Benefits: healthcare benefits and additional Box Benefits + Perks

Drw

Trade Support Engineer Chicago
Skills & Focus: Linux, Windows, Ansible, Git, network, scripting, trading systems, troubleshooting, automation, monitoring
About the Company: DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets aro…
Salary: $150,000 to $225,000
Benefits: Comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with dis…

Pure Storage

Designated Services Engineer (DSE) Chicago
Skills & Focus: technical support, cloud, Kubernetes, Docker, troubleshooting, customer engagement, incident ownership, DevOps tools, problem-solving, documentation
About the Company: Pure Storage is an innovative company fundamentally reshaping the data storage industry, celebrated for its growth and commitment to customer relationship buil…
Experience: Minimum 4 years of experience in customer-facing technical support, with experience in designated or specialized support for critical accounts.
Salary: $115,000 - $173,000
Type: Full-time
Benefits: Flexible time off, wellness resources, and company-sponsored team events.

Self Financial

Application Support Engineer Chicago
Skills & Focus: Application Support Engineer, issue resolution, customer support, SQL, Linux CLI, FinTech, AWS, monitoring solutions, automated detection, documentation
About the Company: Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to …
Salary: $64,000-80,000/year
Type: Full-time
Benefits: Company equity in the form of Stock Options, Performance-based bonuses, Generous employer-paid health, vision and denta…

Mcdonald’S

Observability and AIOps Team Member Chicago
Skills & Focus: AIOps, observability, automation, incident management, monitoring, ETL pipelines, collaboration, data pipeline management, performance optimization, AI-driven automation
About the Company: McDonald’s is on an exciting journey to revolutionize our observability and AIOps capabilities. Our mission is to transform data into actionable insights and d…
Salary: 112860 - 143900 per year
Benefits: Benefits eligible, Bonus eligible, Long term incentive eligible