Last updated: 2025-06-06

26 Technical Support And Engineering jobs in Chicago.

Hiring now: Observability And Aiops Team Member @ Mcdonalds, It Infrastructure Engineer @ Belden, Vp Database Administrator Mysql @ Blackrock, Sr Technical Analyst @ Mcdonalds, Technical Support Engineer @ Box, Sr Technical Account Manager @ Snowflake, Sr Sql Dba Systems Analyst @ Contact Go, Defect Reproduction Expert @ Filevine, Sr Trade Support Engineer @ Drw, Product Support Lead @ Beyond Fin. Explore more at at jobswithgpt.com

🔥 Skills

SQL (6) incident management (4) technical support (4) problem-solving (4) collaboration (3) Customer Support (3) Technical Support (3) customer support (3) troubleshooting (3) communication skills (3)

📍 Locations

Chicago (21) Addison (1) Hammond (1) Naperville (1) North Chicago (1)

McDonald’s

McDonald’s is on an exciting journey to revolutionize our observability and AIOps capabilities. Our mission is to transform data into actionable insights and d…

Observability and AIOps Team Member

Chicago

  • Skills: AIOps, observability, automation, incident management, monitoring, ETL pipelines, collaboration, data pipeline management, performance optimization, AI-driven automation
  • Salary: 112860 - 143900 per year

Belden, Inc

Belden is a global leader in providing connectivity and transmission solutions for various industries.

IT Infrastructure Engineer

Chicago

  • Skills: IT Infrastructure, Collaboration Services, Microsoft 365, Video Conferencing, Customer Support, Technical Support, Problem-solving, Analytical skills, PowerShell, Collaboration projects
  • Experience: Minimum of 8 years IT experience with collaboration solutions.

BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are sa…

VP, Database Administrator - MySQL

Chicago

  • Skills: MySQL, Database Administrator, cloud-based database, AWS RDS, database security, SQL, performance tuning, backups, disaster recovery, documentation
  • Experience: Proven experience as a MySQL Database Administrator or similar role.
  • Type: Full-time
  • Salary: USD$0.00 - USD$0.00

McDonald's

McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. We are at the…

Senior Technical Analyst

Chicago

  • Skills: AIOps, automation, monitoring, incident management, data pipeline management, collaboration, performance optimization, machine learning, ETL, cloud native
  • Type: Full Time
  • Salary: $112,860 - $143,900

Box

Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and le…

Technical Support Engineer

Chicago

  • Skills: technical leadership, customer support, incident management, Product Support, troubleshooting, communication skills, SaaS, bug identification, collaboration, customer experience
  • Experience: 2-3 years experience in a Product Support role with a SaaS company
  • Type: Full-time
  • Salary: $62,500 — $78,000 USD

Snowflake

Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake’s Account 360 team is expanding!

Senior Technical Account Manager

Chicago

  • Skills: Technical Account Manager, customer relationships, technical guidance, AWS, Azure, GCP, data engineering, database management, solutions engineering, emotional intelligence
  • Experience: 8+ years of experience managing enterprise customer relationships as a Technical Lead or Technical Account Manager or equivalent role
  • Type: Full time
  • Salary: $143K – $218.5K

Contact Government Services, LLC

CGS is seeking a SQL DBA / Systems Analyst to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motiv…

Sr. SQL DBA / Systems Analyst

Chicago

  • Skills: SQL DBA, eDiscovery, Technical Support, Database Administration, Litigation Support, File Manipulation, Scripting, Change Control, User Acceptance Testing, Document Management
  • Experience: 5 years of professional experience, including 4 years performing tasks related to ESI Processing or upgrading and integrating technical systems.
  • Type: Full Time
  • Salary: $114,816 - $165,845 a year

Filevine

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professiona…

Defect Reproduction Expert

Chicago

  • Skills: defect reproduction, technical problem-solving, customer support, product knowledge, issue remediation, communication skills, Excel, SQL, API, Low-code
  • Experience: 2+ years of Excel/SQL/API or equivalent experience; 2+ years Low-code/Declarative development experience or equivalent experience
  • Type: Full-time
  • Salary: $65,000 - $70,000

DRW

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets aro…

Senior Trade Support Engineer

Chicago

  • Skills: trade support, site reliability engineering, networking, trading platforms, financial markets, Kubernetes, scripting languages, Linux/Unix, problem-solving, high-pressure situations
  • Experience: 5-10+ years
  • Type: Full-time
  • Salary: $130,000 - $250,000

Beyond Finance

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. T…

Product Support Lead

Chicago

  • Skills: Product Support, CRM tools, cloud computing, databases, observability frameworks, APM tools, system monitoring, programming languages, AWS services, support quality assurance
  • Experience: 8+ years of experience in production or frontline support roles.
  • Salary: $80,000 - $120,000 USD

DRW

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets aro…

Trade Support Engineer

Chicago

  • Skills: technical support, Python, Bash, SQL, Linux, production support, troubleshooting, process automation, monitoring tools, communication skills
  • Experience: 3+ years working in the financial industry
  • Salary: $105,000 to $165,000

IMO Health

IMO Health provides terminology solutions and services that enhance healthcare delivery and enable efficient healthcare IT integration.

Technical Implementation Consultant

Chicago

  • Skills: Technical Implementation, Customer Support, Health IT, APIs, EHR, Project Management, Data Aggregators, Troubleshooting, Client Success, Technical Documentation
  • Experience: 2+ years of project management and/or implementation experience.
  • Type: Full-Time
  • Salary: $81,000 - $110,000 a year

Amount

Amount provides a unified digital origination and decisioning platform that helps financial institutions meet the moment. Designed to scale with banks and cred…

Production Support Engineer

Chicago

  • Skills: incident management, SQL, technical support, problem-solving, stakeholder communication, service level agreements, postmortem analysis, metrics compilation, runbooks creation, ITIL concepts
  • Experience: 2 years of experience coordinating and executing major incidents
  • Type: Full-time
  • Salary: $63,000-$73,000

Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft.

Technical Support Engineer

Chicago

  • Skills: merchant support, API, integration, customer service, problem-solving, SQL, HTML, JavaScript, PHP, Java
  • Type: Full-time
  • Salary: $80,000 - $110,000

ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…

Sr Technical Consultant, IT Operations Management, Addison

Addison

  • Skills: Configuration, SaaS, Web Technologies, Customer Engagement, ServiceNow Platform, Integrations, Workshops, Customer Satisfaction, Solution Delivery, Process Improvement

Gearset

Sales Engineer

Chicago

  • Skills: Sales Engineer, Salesforce DevOps, Git-based development, CI/CD, technical discussions, product demos, customer support, DevOps best practices, support documents, product development
  • Type: Full-time
  • Salary: $100,000-130,000

Rocket Travel, Inc.

A subsidiary of Agoda, focused on delivering innovative travel solutions tailored to partners and customers worldwide. Specializes in creating white-label plat…

Implementation Engineer

Chicago

  • Skills: API integrations, Microservices, System configurations, Troubleshooting, Automation, Scripting, Database (SQL), Partner onboarding, Configuration and integration, Cross-team collaboration
  • Experience: 1+ years
  • Type: Full-Time
  • Salary: $75k to $110k

Crypto.com

Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Its vision is to promote widespread adoptio…

Exchange Operations Specialist - Junior/entry level, US

Chicago

  • Skills: trading platform, exchange support, automate processes, cryptocurrency, derivatives exchange, support team, contract creation, end of day processing, disaster recovery, Linux servers
  • Experience: Junior/entry level
  • Type: Full-time

Keeper Security

Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to prote…

Technical Analyst, Browser Extension

Chicago

  • Skills: technical analysis, browser extension, problem resolution, web compatibility, customer communication, bug tracking, cloud computing, database concepts, Jira, Zendesk
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Intercom

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Technical Support Specialist (TSS)

Chicago

  • Skills: Technical Support, Customer Experience, SaaS, APIs, Troubleshooting, Collaboration, Mentorship, AI-Passionate, Customer Interactions, Self-Directed
  • Type: full_time
  • Salary: {'min': 62000.0, 'max': 74000.0, 'period': 'annual', 'currency': 'USD'}

Gong

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and busine…

Technical Support Engineer

Chicago

  • Skills: customer experience, technical support, B2B SaaS, telephony systems, web conferencing, Salesforce, API usage, integration expertise, problem-solving, documentation
  • Type: full_time
  • Salary: {'min': 73000.0, 'max': 88000.0, 'period': 'annual', 'currency': 'USD'}

Impact Networking

Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Prin…

Field Services Engineer

Hammond

  • Skills: IT Service, Customer Support, Technical Expertise, Networking, Cloud Solutions, Virtualization, Active Directory, Windows Server, Incident Management, Customer Experience
  • Type: full_time
  • Salary: {'min': 65000.0, 'max': 75000.0, 'period': 'annual', 'currency': 'USD'}

Splunk

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep t…

Senior Cloud Consultant

Naperville

  • Skills: cloud technologies, Splunk administration, migration, technical consulting, agile methodologies, Linux, network engineering, operating systems, customer success, software solutions
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tom…

Associate Engineer, Technology I

North Chicago

  • Skills: Mac Environment, JAMF, technical documentation, incidents, service requests, software deployments, client support, troubleshooting, safety, data security
  • Type: full_time
  • Salary: {'min': 58656.0, 'max': 100500.0, 'period': 'annual', 'currency': 'USD'}