14 Technical Account Management jobs in Chicago.

Hiring now: Technical Account Mgr @ Impact Net, Technical Customer Succes @ Cisco, Technical Account Mgr @ Veza, Technical Account Managem @ Stripe, Gtech Ads Prod Support Co @ Google, Technical Customer Accoun @ Gusto, Technical Account Mgr @ Braze.Explore more at jobswithgpt.com.

🔥 Skills

Technical Account Manager (4) Cybersecurity (4) IT services (3) Managed Services Provider (3) Customer-centric (3) Lifecycle management (3) Technical support (3) Cloud solutions (3) Communication skills (3) Continuous improvement (3)

📍 Locations

Chicago (12) Bolingbrook (1) Hammond (1)

Impact Networking

Skills & Focus: Technical Account Manager, IT services, Managed Services Provider, Customer-centric, Lifecycle management, Technical support, Cloud solutions, Cybersecurity, Communication skills, Continuous improvement
About the Company: Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Prin…
Experience: 5+ years of experience in technical Service Delivery, with MSP experience strongly preferred.
Salary: $90,000-$97,500
Type: Full-time
Benefits: 20 days of PTO plus 12+ paid holidays, Flexible Sick Day Policy, Paid Parental Leave, Comprehensive Health, Disability …

Cisco

Skills & Focus: customer success, software adoption, ARR growth, technical adoption plans, customer relationships, renewals, cross-functional teams, advocacy, networking concepts, relationship-building
About the Company: Cisco is a global technology leader that powers the Internet and provides solutions for network security, infrastructure, and application transformation.
Experience: 8+ years in a customer facing role
Salary: 125700 USD - 164500 USD
Type: Professional
Benefits: Medical, dental and vision insurance, 401(k) plan with matching, flexible vacation time off, sick leave, paid volunteer…

Veza

Skills & Focus: Technical Advisory, Platform Adoption, Success Plan Development, Customer Lifecycle Management, Risk Mitigation, Expansion Opportunity Identification, Cross-Functional Collaboration, Performance Reporting, Identity and Access Management, Cybersecurity
About the Company: Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud i…
Experience: Experienced leading enterprise engagements for a technical solution as a CSM, TAM, Sales/Solution Engineer, Professional Services, or related role. Experience in consulting and implementing technical IT SaaS systems and solutions, preferably cybersecurity and/or identity management. Broad knowledge and experience in Identity and Access Management (IAM) and/or cybersecurity. Specific knowledge of PAM, CIEM, and ITDR a plus. Strong collaboration skills to build trust and drive value delivery, including business and technical customer stakeholders as well as internal cross-functional teams (e.g., sales, product, executive management). Experience working in a rapidly changing environment, with the ability to manage multiple priorities and adapt to evolving customer needs and business requirements.
Type: Full-time
Benefits: The position is also eligible for equity and a competitive benefits package.

Stripe

Skills & Focus: Technical Account Management, leadership, customer success, mentorship, strategic accounts, SaaS, fintech, user-centric, operational improvements, team management
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 7+ years in professional services, customer success, solutions architecture, or technical account management programs; 5+ years of people management experience, leading senior technical ICs.
Type: Full-time
Skills & Focus: Technical Account Management, User Engagement, Operations, Data Analytics, SQL, Payments, Customer Advocacy, Portfolio Management, Collaboration, Technical Troubleshooting
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 2+ years of experience in operations or account management roles, preferably in payments, fintech, or a similarly fast-paced industry
Type: Full-time

Google

Skills & Focus: customer support, troubleshooting, account management, communication skills, stakeholder management, Google Ads, analytics, dashboard development, problem-solving, technical solutions
About the Company: Google creates products and services that make the world a better place. gTech Ads is responsible for all support and media and technical services for customer…
Experience: 5 years of experience in customer experience or customer-facing role.
Salary: $110,000-$157,000
Type: Full-time
Benefits: bonus + equity + benefits
Skills & Focus: strategic thought partner, support transformation, bug resolution, global team, technical skills, product expertise, customer needs, operations, product go-to-market, diagnostic skills
About the Company: Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support …
Experience: 10 years of experience in management consulting, technical operations, or in a role involving strategy in operations. 3 years of experience in people management.
Salary: $168,000-$249,000 + bonus + equity + benefits
Type: Full-time
Benefits: Bonus, equity, benefits

Gusto

Skills & Focus: customer experience, account management, payroll, support, product knowledge, churn mitigation, customer satisfaction, cross-functional collaboration, problem-solving, communication
About the Company: Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, …
Experience: 6+ years of customer experience with 2+ years of full-time experience in Payroll, and 2+ years of account management experience
Salary: $27.88 - $31.25/hr in Phoenix, $29.81 - $33.65/hr in Chicago

Stripe

Skills & Focus: client-facing, enterprise, API, SQL, technical troubleshooting, business-level conversations, project management, organizational skills, client relationship management, process friction
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 5+ years experience in enterprise level client-facing work

Braze

Skills & Focus: Technical Account Manager, customer success, SaaS, Enterprise accounts, API, programming, technical relationship, customer lifecycle, problem solving, project management
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 3-5 years client-facing experience as a TAM or in a related technical area
Salary: $76,800 - $109,600/year; OTE $85,300 - $121,800/year
Type: Full-time
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Google

Skills & Focus: customer solutions, partner solutions, technical troubleshooting, product integrations, ads business, data flow, technical expertise, collaborative partnerships, product management, advertising platforms
About the Company: Google is a global technology company that specializes in Internet-related services and products.
Experience: 6 years
Salary: $147,000-$216,000
Type: Full-time
Benefits: bonus + equity + benefits

Impact Networking

Skills & Focus: Technical Account Manager, IT services, Managed Services Provider, Customer-centric, Lifecycle management, Technical support, Cloud solutions, Cybersecurity, Communication skills, Continuous improvement
About the Company: Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Prin…
Experience: 5+ years of experience in technical Service Delivery, with MSP experience strongly preferred.
Salary: $90,000-$97,500
Type: Full-time
Benefits: 20 days of PTO plus 12+ paid holidays, Flexible Sick Day Policy, Paid Parental Leave, Comprehensive Health, Disability …

Cisco

Skills & Focus: Customer Success, Technical Adoption Plans, Software Utilization, Annual Recurring Revenue, IT Organizations, Customer Experience, Renewal Risks, Stakeholder Management, Networking Concepts, Relationship Building
About the Company: Cisco is a worldwide leader in technology that powers the internet, helping customers reimagine their applications, secure their enterprise, transform their in…
Experience: 8+ years in a customer facing role in an IT company or in an Enterprise IT organization
Salary: 118000 USD - 148600 USD
Type: Professional
Benefits: Access to quality medical, dental and vision insurance, 401(k) plan, short and long-term disability coverage, numerous …

Impact Networking

Skills & Focus: Technical Account Manager, IT services, Managed Services Provider, Customer-centric, Lifecycle management, Technical support, Cloud solutions, Cybersecurity, Communication skills, Continuous improvement
About the Company: Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Prin…
Experience: 5+ years of experience in technical Service Delivery, with MSP experience strongly preferred.
Salary: $90,000-$97,500
Type: Full-time
Benefits: 20 days of PTO plus 12+ paid holidays, Flexible Sick Day Policy, Paid Parental Leave, Comprehensive Health, Disability …