34 It Support And Service Desk jobs in Chicago.

Hiring now: Service Desk Analyst @ Sunsource, Network Engr @ Impact Net, Systems Engr @ Nbcunivers, Production Support Engr @ Beyond Fin, It Support Engr @ Fourkites, It Infrastructure Engr @ Belden, Technical Ops Position @ Interactiv, Trade Support Spec @ Gelber, Application Analyst @ Northweste, It Spec @ Na.Explore more at jobswithgpt.com.

🔥 Skills

troubleshooting (13) documentation (11) technical support (11) communication skills (6) customer service (6) communication (4) problem-solving (4) software (4) Service Desk (3) network support (3)

đź“Ť Locations

Chicago (26) Naperville (3) Addison (1) Bolingbrook (1) Elmhurst (1) Lisle (1) Hammond (1)
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Sunsource

Service Desk Analyst Addison
Skills & Focus: Service Desk, incident management, service requests, active directory, O365 environment, CRM applications, ERP platforms, self-service portal, problem solving, customer focused
About the Company: SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution …

Impact Networking

Network Engineer Bolingbrook
Skills & Focus: network support, customer support, troubleshooting, network incidents, capacity management, documentation, routing protocols, network configuration, ITIL, communication skills
About the Company: Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Prin…
Experience: Minimum of 3 years of industry experience in a production support role for an enterprise or managed service provider (MSP) environment
Salary: $80,000-$100,000
Type: Full-time
Benefits: 20 days of PTO plus 12+ paid holidays, Flexible Sick Day Policy, Paid Parental Leave, Comprehensive Health, Disability …

Nbcuniversal

Systems Engineer Chicago
Skills & Focus: Systems Engineer, technology, media production, enterprise IT, technical support, incident response, compliance, documentation, administration, workflow solutions
Type: Full-time

Beyond Finance

Production Support Engineer Chicago
Skills & Focus: Production Support, Orchestration, Cloud Computing, Database Experience, Support Engineering, Software Engineering, System Administration, AWS, SQL, Ticketing
About the Company: At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future...
Experience: 5+ years of orchestration and cloud computing experience, 5+ years of hands-on database experience, 5+ years of Support Engineering, Software Engineering, or System Administration experience.
Benefits: Considerable employer contributions for health, dental, and vision programs, Generous PTO, paid holidays, and paid pare…

Fourkites

IT Support Engineer Chicago
Skills & Focus: Helpdesk, IT inquiries, system installations, updates, documentation, integration, feedback, projects, communication, technology
About the Company: Leading global supply chain visibility platform FourKites® empowers business leaders with comprehensive visibility into transportation, yards, warehouses, stor…
Benefits: Medical, Dental & Vision benefits start on first day of employment, 20 PTO days, 5 recharge days, 2 volunteer days, Tec…

Belden, Inc

IT Infrastructure Engineer Chicago
Skills & Focus: IT Infrastructure, Collaboration Services, Microsoft 365, Video Conferencing, Customer Support, Technical Support, Problem-solving, Analytical skills, PowerShell, Collaboration projects
About the Company: Belden is a global leader in providing connectivity and transmission solutions for various industries.
Experience: Minimum of 8 years IT experience with collaboration solutions.

Interactive Brokers Group, Inc.

Technical Operations Position Chicago
Skills & Focus: technical support, brokerage systems, monitor applications, troubleshoot issues, process monitoring tools, Linux operating systems, trade support, communication skills, analysis and problem-solving, scripting languages
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Experience: Experience working with Linux operating systems; strong communication skills; ability to analyze and solve problems promptly in a fast-paced environment.
Type: Hybrid

Gelber

Trade Support Specialist Chicago
Skills & Focus: Trade Support, Information Technology, Real-time monitoring, Windows, Linux, SQL, Python, Powershell, Critical thinking, Second shift
About the Company: A successful trading firm in the Information Technology sector.
Experience: 0-2 years of work experience
Salary: $65,000 to $120,000
Type: Full-time
Benefits: Comprehensive health benefits including medical and dental coverage, tuition reimbursement, 401(k) retirement plan, fle…

Northwestern Medicine

Application Analyst Chicago
Skills & Focus: Application Support, System Maintenance, Customer Service Level Agreements, Quality Assurance Standards, Software Functionality, Process Integration, Problem Determination, Infrastructure Support, Application Documentation, Diagnostic Skills
About the Company: Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care. We are committed to supporting the relentless purs…

N/A

IT Specialist Chicago
Skills & Focus: IT operations, technology experiences, hands-on support, IT infrastructure, team expansion, internal support, IT initiatives, problem-solving, technical support, network management
Type: Full-time

Super Micro Computer

Service Engineer Chicago
Skills & Focus: Service Engineer, technical support, troubleshooting, customer satisfaction, preventive maintenance, repair cycles, field engineering, server systems, enterprise environment, technical communication
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: Minimum of 1 year experience in field support servicing complex X86 systems and parts preferred
Salary: $70,000 - $100,000
Benefits: In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as pa…

Green Thumb Industries

Associate IT Operations Engineer Chicago
Skills & Focus: technical support, troubleshooting, hardware issues, software issues, network troubleshooting, user onboarding, client sites, communication skills, customer service, IT equipment
Experience: Associate degree in IT or advanced service desk experience (3+ years)
Salary: $65,000 - $75,000 USD
Type: Full-time

Arrive Logistics

Support Engineer Chicago
Skills & Focus: technical support, troubleshooting, customer service, problem-solving, documentation, training, analytical approach, engagement, escalation triage, enterprise IT
About the Company: Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year.
Experience: 2+ years of Customer Service experience in a fast-paced, Enterprise technical environment
Salary: $68,000 - $85,000
Type: Full-time
Benefits: Medical, dental, vision, life, and disability coverage; 401(k) matching; paid parental leave; employee assistance progr…

Harrison Street

Service Desk Engineer Chicago
Skills & Focus: Service Desk, Level 2 support, technical issues, customer interactions, troubleshooting, guidance, Help Desk, systems testing, process updates, operational needs
About the Company: Harrison Street is a leading investment management firm exclusively focused on alternative real assets. Headquartered in Chicago and London with offices throug…

Notable

Head of Customer Support & Maintenance Chicago
Skills & Focus: Customer Support, Maintenance, Process Optimization, Operational Excellence, Resource Allocation, Ticket Triage, CRM, Ticketing Systems, Healthcare Technology, Problem-Solving
About the Company: Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling…
Experience: 10+ years
Salary: $115K – $160K
Type: Full time
Benefits: Stock options, Medical, Dental, and Vision coverage, Health Savings Account with Employer Match, Company paid disabilit…

Draftkings

Corporate Operations Associate Chicago
Skills & Focus: IT services, network infrastructure, device management, technical support, Sportsbook services, incident response, customer service, training documentation, project activities, cloud services
About the Company: We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, dev…
Salary: 62,400.00 USD - 78,000.00 USD
Type: Full time
Benefits: Health Benefits, Wellbeing Program, Parental Leave & Support, Flexible PTO, Pet Insurance, Gym Reimbursement, Financial…

Intercom

IT Operations Engineer Chicago
Skills & Focus: IT support, automation, scripting, help desk, user provisioning, troubleshooting, hardware, software, AV equipment, cross-functional projects
About the Company: Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Type: Full-time
Benefits: Competitive salary and meaningful equity, Comprehensive medical, dental, and vision coverage, Regular compensation revi…

Heidrick & Struggles

IT Intern Chicago
Skills & Focus: technical support, network administration, troubleshooting, system maintenance, installation, hardware, software, documentation, communication, teamwork
About the Company: Heidrick & Struggles (Nasdaq: HSII) is the world’s foremost advisor on executive leadership, driving superior client performance through premier human capital …
Experience: No previous experience required; currently enrolled in a related degree program.
Salary: $24.00/hour
Type: Internship

Jet Support Services, Inc.

Technical Support Lead Chicago
Skills & Focus: technical support, desktop support, end user computing, conference room A/V, software applications, customer service, communication skills, analytical skills, troubleshooting, project work
About the Company: For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and fi…

Daniels-Sharpsmart

IT Intern - Service Desk Support Chicago
Skills & Focus: Service Desk, Support, Troubleshooting, Problem Resolution, Customer Service, IT Systems, Hands-On Experience, Dynamic Workplace, Efficiency, Internship

Dex Imaging

Managed IT Help Desk Tier 1 Chicago
Skills & Focus: IT support, Managed IT Services, Microsoft desktops, Active Directory, Group Policy, Microsoft Office, Microsoft 365, PSA ticketing system, RMM tools, CompTIA A+
About the Company: DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nati…
Experience: 1-3 years
Type: Full-time

Hawk-Eye Innovations

Broadcast Systems Technician, B1G Replay Chicago
Skills & Focus: Broadcast, live event production, troubleshoot, software, network, monitoring, technical support, planning, game day, clients
Salary: $30 per hour
Type: Part-time
Benefits: The opportunity to experience the forefront of the sports officiating and broadcasting world; Access to some of the mos…

Geneva Trading

Part-time System Support Analyst Chicago
Skills & Focus: desktop support, troubleshooting, Windows PCs, hardware issues, user account management, audio-video support, scripting, monitoring tools, documentation, customer satisfaction
About the Company: Founded in 1999, Geneva Trading is a premier global principal trading firm with strategically located offices in Chicago, Dublin, and London. Our relentless fo…
Experience: 1+ year working with computer hardware, GPUs, Memory, CPU, etc.
Type: Part-time

Beyond Finance

IT Support Lead Chicago
Skills & Focus: IT support, Tier 1 operations, metrics, customer relationship management, ServiceNow, troubleshooting, backlog management, SLA compliance, quality control, documentation
About the Company: At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. T…
Benefits: Considerable employer contributions for health, dental, and vision programs, Generous PTO, paid holidays, and paid pare…

Stripe

Tier 1 Support Engineer Chicago
Skills & Focus: technical assistance, support, computer systems, hardware, software, diagnostic programs, SaaS tools, IT HelpDesk, problem-solving, documentation
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: 2+ years of experience in IT HelpDesk experience

Impact Networking

Network Engineer Chicago
Skills & Focus: network support, customer support, troubleshooting, network incidents, capacity management, documentation, routing protocols, network configuration, ITIL, communication skills
About the Company: Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Prin…
Experience: Minimum of 3 years of industry experience in a production support role for an enterprise or managed service provider (MSP) environment
Salary: $80,000-$100,000
Type: Full-time
Benefits: 20 days of PTO plus 12+ paid holidays, Flexible Sick Day Policy, Paid Parental Leave, Comprehensive Health, Disability …

Green Thumb

VP of Infrastructure and Operations Chicago
Skills & Focus: IT infrastructure, operations management, service desk, team development, incident management, networking, disaster recovery, Microsoft 365, Freshservice, leadership
Experience: Proven experience as a senior leader in IT Infrastructure and Operations, with a demonstrated ability to manage large-scale, complex environments.
Salary: $200,000 — $230,000 USD
Benefits: Positions may be eligible for a discretionary annual incentive program driven by organization and individual performanc…

Northwestern Medicine

Voice Engineer Associate Chicago
Skills & Focus: telephony systems, Tier 3 support, service interruptions, training materials, inventory levels, network platforms, customer needs, project support, after-hours support, travel for external site projects
About the Company: Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care. We are committed to supporting the relentless purs…

Burroughs, Inc.

Scheduler Elmhurst
Skills & Focus: scheduling, customer service, Oracle Field Service, communication, organization, problem-solving, monitoring, service calls, internal escalations, resource allocation
Experience: Prior customer service or equivalent problem-solving experience required.
Type: Full-time

Multivac

Field Service Scheduler Lisle
Skills & Focus: customer service, scheduling, service technicians, communication, documentation, planning, ERP systems, maintenance, installation, customer relations
About the Company: MULTIVAC is a provider of packaging solutions, with a strong emphasis on customer experience and service support.
Experience: 2 years
Type: Full-time

Webit Services

Tier 3 Field Services Engineer Naperville
Skills & Focus: Tier 3 Support, Technical Support, Troubleshooting, Configuration, Deployment, Maintenance, Client Consultation, Documentation, Collaboration, Virtualization Technologies
About the Company: a leading Managed Services Provider based in Chicago
Experience: 3+ years in a Tier 3 support or similar role
Salary: $80,000-120,000
Type: Full time
Benefits: Company-paid Day-1 Health Insurance, AD&D Insurance, LTD & STD Insurance, Unlimited PTO, Employee Assistance Program, D…
Tier 1 Field Services Engineer Naperville
Skills & Focus: Technical Support, Troubleshooting, Workstation Deployment, Incident Management, Hardware Issues, Software Malfunctions, System Maintenance, Service Installations, Collaboration, Customer Service
About the Company: WEBIT Services, an employee-owned Managed Services Provider (MSP) based in Chicago, is looking for a dedicated and skilled Tier 1 Field Services Engineer to jo…
Experience: 1-2 years of experience in a technical support role, ideally within an MSP or similar IT services company.
Salary: $55,000-70,000/yr.
Type: Full-time
Benefits: Company-paid Day-1 Health Insurance, Company-paid AD&D Insurance, Company-paid LTD & STD Insurance, Unlimited PTO, Empl…

Sikich

Desktop Support Technician Naperville
Skills & Focus: desktop support, technical support, workstation setup, hardware management, shipping and receiving, asset management, vendor coordination, troubleshooting, ticketing system management, process improvement
About the Company: Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of t…
Experience: Previous experience in desktop support or a similar role preferred
Salary: $24.05
Type: Full-time
Benefits: Flexible Time Off policy, health, dental, vision, life insurance options, 401(k) with employer contributions, tuition r…

Impact Networking

Network Engineer Hammond
Skills & Focus: network support, customer support, troubleshooting, network incidents, capacity management, documentation, routing protocols, network configuration, ITIL, communication skills
About the Company: Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Prin…
Experience: Minimum of 3 years of industry experience in a production support role for an enterprise or managed service provider (MSP) environment
Salary: $80,000-$100,000
Type: Full-time
Benefits: 20 days of PTO plus 12+ paid holidays, Flexible Sick Day Policy, Paid Parental Leave, Comprehensive Health, Disability …