43 It Support And Service Desk jobs in Chicago.

Addison

• Skills: Service Desk, incident management, service requests, active directory, O365 environment, CRM applications, ERP platforms, self-service portal, problem solving, customer focused

Naperville

• Skills: Tier 3 Support, Technical Support, Troubleshooting, Configuration, Deployment, Maintenance, Client Consultation, Documentation, Collaboration, Virtualization Technologies
• Experience: 3+ years in a Tier 3 support or similar role
• Type: Full time

Chicago

• Skills: technical support, desktop support, end user computing, conference room A/V, software applications, customer service, communication skills, analytical skills, troubleshooting, project work

Chicago

• Skills: IT support, Managed IT Services, Microsoft desktops, Active Directory, Group Policy, Microsoft Office, Microsoft 365, PSA ticketing system, RMM tools, CompTIA A+
• Experience: 1-3 years
• Type: Full-time

Lisle

• Skills: customer service, scheduling, service technicians, communication, documentation, planning, ERP systems, maintenance, installation, customer relations
• Experience: 2 years
• Type: Full-time

Glenview

• Skills: customer service, appliance repair, troubleshooting, service tickets, dispatching, computer skills, initiative, decision making, bi-lingual, performance review
• Experience: At least 1 year of customer service experience
• Type: Full-time

Chicago

• Skills: Help Desk, Technical Support, ITIL, User Account Administration, Software Installation, End-User Training, Documentation, Remote User Support, Incident Management, IT Inventory Management
• Experience: One year or more Adobe Connect or related online meeting center set-up experience.
• Type: Full Time

Des Plaines

• Skills: customer service, technical support, troubleshooting, ServiceNow, system hardware, network devices, user account management, backup recovery, technical documentation, ERP systems
• Experience: 2+ years work experience or equivalent preferred
• Type: Full-time

Hanover Park

• Skills: IT process design, change management, incident management, configuration management, service delivery, SDLC, process documentation, customer satisfaction, continuous improvement, team collaboration
• Experience: Minimum 2 years of overall IT experience.
• Type: Full time

Chicago

• Skills: IT support, network operations, help desk, troubleshooting, user account management, audio network, software, data backup, IT processes, problem-solving
• Experience: Currently enrolled in a graduate program in Information Technology, Computer Science, or a related field.
• Type: Part-time

Chicago

• Skills: incident management, SQL, technical support, problem-solving, stakeholder communication, service level agreements, postmortem analysis, metrics compilation, runbooks creation, ITIL concepts
• Experience: 2 years of experience coordinating and executing major incidents
• Type: Full-time

Chicago

• Skills: application support, technical issues, SQL, troubleshooting, support-related tools, problem-solving, data analysis, communication skills, ticketing system, training
• Experience: 4+ years relevant work experience as a technical support representative in a small or medium sized business
• Type: Full time

Naperville

• Skills: Technical support, Virtualization, Backup systems, Network security, Active Directory, System Administration, Project Collaboration, Mentorship, Client Interaction, Documentation
• Experience: At least 2 years in a Tier 3 or senior support capacity
• Type: Full-time, salaried

Chicago

• Skills: end-user support, hardware, software, Microsoft 365, IT support, troubleshooting, customer service, technical support, serviceNow, employee experience
• Experience: At least 2 years of experience in end user services and support
• Type: Full-time

Chicago

• Skills: Hardware Support, Data Center Hardware, Server Installation, Rack and Stack, Cabling, Networking, Troubleshooting, Customer Support, System Diagnostics, Technical Support
• Experience: 5 years in servicing complex X86 systems and components
• Type: Full-time

Addison

• Skills: incident management, service requests, customer focus, problem solving, communication, hardware, software, applications, active directory, knowledge base

Chicago

• Skills: deployment, technology, restaurant technologies, standardized platform, support processes, configuration, monitoring, support metrics, training, support
• Type: Full-time

Roselle

• Skills: Help Desk, IT support, Remote support, Team management, Microsoft 365, ITIL, Agile, JIRA, KPI management, Customer service
• Experience: 5+ years of experience supporting remote users in enterprise environments; 3+ years of experience managing IT support teams (including offshore teams)
• Type: Full-time

Glenview

• Skills: technical support, customer service, electronics, troubleshooting, service tickets, returns, exchanges, in-person, performance review, 401(k)
• Type: full_time

Northbrook

• Skills: IT Support, Windows Servers, Microsoft O-365, Google Workspace, helpdesk administration, SaaS tools, MDM, endpoint management, project management, cloud-based solutions
• Type: full_time

Chicago

• Skills: ServiceNow, ITSM, SaaS, analytics, cybersecurity, vendor management, operational improvement, process improvements, automation, customer satisfaction
• Type: full_time

Hammond

• Skills: IT Service, Customer Support, Technical Expertise, Networking, Cloud Solutions, Virtualization, Active Directory, Windows Server, Incident Management, Customer Experience
• Type: full_time

Elmhurst

• Skills: call management, customer service, SLA management, technical support, communication skills, problem-solving, multi-tasking, data documentation, territory knowledge, team collaboration
• Type: full_time

Chicago

• Skills: IT support, cloud services, deskside support, customer-focused, onboarding, hardware/software deployments, AV technology, ticketing system, security protocols, collaborative
• Type: full_time

Libertyville

• Skills: configuration, computer servers, operating systems, Windows, Linux, network switches, troubleshooting, hardware-specific software, manufacturing, 5S standards
• Type: full_time

Elmhurst

• Skills: call management, service calls, customer satisfaction, SLA requirements, technician availability, escalations, documentation, fast-paced environment, communication, problem-solving
• Type: full_time

Lisle

• Skills: System Administration, Business Processes, Automation Scripts, Knowledge Base Tools, Software Applications, Incident Monitoring, Database Queries, Customer Support, Training Documentation, Application Troubleshooting
• Type: full_time

Chicago

• Skills: IT support, SLA metrics, ticketing, process optimization, Customer Relationship Management, ServiceNow ITSM, documentation, coaching, performance monitoring, troubleshooting
• Type: full_time

Chicago

• Skills: academic support, help desk, instructional technology, data management, problem-solving, collaboration, organizational skills, flexibility, student services, online education
• Type: full_time

Chicago

• Skills: enterprise applications, Ellucian, Banner, integration, technical functionality, system optimization, server configuration, project analysis, vendor communications, troubleshooting
• Type: full_time

Elmhurst

• Skills: Call Management, Customer Satisfaction, SLA Management, Field Service, Service Technicians, Communication, Problem Solving, Microsoft Applications, Team Collaboration, Attention to Detail
• Type: full_time

Chicago

• Skills: Service Desk, IT support, hardware troubleshooting, software troubleshooting, customer service, technical assistance, Windows Laptops, enterprise applications, virtual conferencing, email support
• Type: contract