Last updated: 2025-07-21
61 Customer Success Management jobs in Chicago.
Arrive Logistics
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success …
Chicago
- Skills: Operational Excellence, Client Success Associate, load building, scheduling appointments, tracking shipments, customer obsessed, efficient, proactive, solutions driven, collaborative environment
- Level: mid
- Type: full_time
Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Chicago
- Skills: Customer Success, Customer Retention, Customer Satisfaction, Customer Advocacy, Cross-Functional Collaboration, Revenue Optimization, Data-Driven Insights, Performance Metrics, Strategic Vision, B2B SaaS
- Level: senior
- Type: full_time
Writer
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
Chicago
- Skills: Customer Success, Client Relationship Management, Project Management, Retention, Gross and Net Dollar Retention, Stakeholder Engagement, Change Management, Content Marketing, Product Adoption, Analytics
- Level: senior
- Type: full_time
Loop
Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Loop’s modern audit and pay platform uses domain-driven AI to…
Chicago
- Skills: customer success, strategic insights, data-driven, account management, logistics, supply chain, product adoption, customer retention, freight audit, cross-functional collaboration
- Level: mid
- Type: full_time
Ogury
Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Chicago
- Skills: Customer Success, AdTech, Digital Advertising, Campaign Performance, Client Engagement, ROI, Client Satisfaction, Campaign Life Cycle, Hybrid Role, Team Collaboration
- Level: mid
- Type: full_time
Writer
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
Chicago
- Skills: Customer Success, SaaS, Solutions Architect, APIs, Generative AI, Technical Account Management, Custom Templates, Business Outcomes, Collaboration, Problem Solving
- Level: mid
- Type: full_time
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Chicago
- Skills: customer success, enterprise, payments, analytics, stakeholders, account management, business reviews, technical product, retention, growth
- Level: mid
- Type: full_time
Salesforce
Chicago
- Skills: Customer Success, Salesforce, CRM, Project Leadership, SaaS, Technical Solutions, Solutions Architecture, Accountability, Stakeholder Relationships, Feature Guidance
- Level: senior
- Type: full_time
Foursquare
Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Chicago
- Skills: Customer Success, Campaign Management, Technical Support, Ad Tech, Client Engagement, Onboarding, Campaign Execution, Cross-sell, Upsell, Customer Satisfaction
- Level: mid
- Type: full_time
Via
Via builds technology that changes the way the world moves. With a mission to create modern and efficient public transportation systems, Via utilizes AI-powere…
Chicago
- Skills: customer relationships, revenue growth, strategic guidance, operational issues, service performance, contract renewals, data analysis, relationship building, problem-solving, team player
- Level: senior
- Type: full_time
Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Chicago
- Skills: AI-driven customer service, customer growth, retention, upsell, cross-sell, sales pipeline, strategic territory plans, SaaS products, customer feedback, customer relationships
- Level: mid
- Type: full_time
Salesforce
Salesforce is a global leader in customer relationship management software.
Chicago
- Skills: Mulesoft, account growth, customer success, technical expertise, stakeholder management, business planning, data-driven strategies, customer outcomes, commerce capabilities, enterprise accounts
- Level: senior
- Type: full_time
ServiceNow
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in…
Addison
- Skills: Customer Engagement, Project Management, Cross-functional Teams, Customer Experience, AI Integration, Strategic Initiatives, Stakeholder Reporting, Analytics, Data Analysis, Negotiation Skills
- Level: senior
- Type: full_time
Writer
Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gend…
Chicago
- Skills: customer onboarding, adoption, retention, project management, customer success, B2B SaaS, relationship building, AI, gross dollar retention, data analysis
- Level: mid
- Type: full_time
Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft.
Chicago
- Skills: Cross-Functional Collaboration, Product Strategy, Team Motivation, Goal Setting, Talent Acquisition, Feature Development, Leadership Qualities, Technical Proficiency, Strategic Thinking, Communication
- Level: senior
- Type: full_time
Salesforce
Salesforce is a global leader in customer relationship management (CRM) software, providing innovative solutions that help businesses connect with their custom…
Chicago
- Skills: Customer Success, Salesforce, Cloud, Technical Solutions, Project Leadership, Stakeholder Relationships, Government Processes, Problem-solving, Consulting, Technical Skills
- Level: senior
- Type: full_time
ServiceNow
Addison
- Skills: manage, customer, project, cross-functional, initiative, value, team, strategic, collaborate, mentor
- Level: mid
- Type: full_time
Brillio
Brillio is a digital technology service provider, helping Fortune 1000 companies leverage cloud computing, IoT, AI, and mobility to innovate and drive growth.
Chicago
- Skills: customer success, business development, CXO relationships, digital transformation, AI, cloud computing, IoT, client partnerships, growth strategy, technological innovation
- Level: mid
- Type: full_time
Intercom
Intercom is an AI Customer Service company helping businesses provide exceptional customer experiences with AI-powered solutions since 2011.
Chicago
- Skills: customer service, AI agent, customer experience, relationship management, sales, SaaS, client relationships, expansion, strategic planning, growth
- Level: senior
- Type: full_time
Keeper Security
Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a found…
Chicago
- Skills: Customer Success, Account Management, SaaS, Cybersecurity, Technical Knowledge, Salesforce.com, Enterprise Organizations, Problem Solving, Onboarding, Software Integrations
- Level: entry
- Type: full_time