40 Customer Operations jobs in Chicago.

Hiring now: Sr Digital Ops Support An @ Caterpilla, Mgr Of Client Engagement @ Crowell Mo, Outreachio Program Mgr @ Servicenow, Sr Customer Success Mgr @ Logiwa, Customer Success Mgr @ Patientiq, Itsystem Admin @ Tempus, Sa360 Prod Support Consul @ Google, Salesforce Engr @ Jet Suppor, Supervisor @ Mcdonaldsc, Revenue Analyst @ Ninjatrade.Explore more at jobswithgpt.com.

🔥 Skills

Salesforce (8) data analysis (6) CRM (6) Sales (6) project management (5) customer success (5) cross-functional collaboration (4) Project Management (4) automation (3) troubleshooting (3)

đź“Ť Locations

Chicago (38) Elgin (1) Elk Grove Village (1)
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Caterpillar Inc.

Senior Digital Operations Support Analyst Chicago
Skills & Focus: DevOps, release management, CI/CD, automation, project management, cross-functional collaboration, software updates, troubleshooting, cloud platforms, eCommerce
About the Company: Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines …
Experience: Proven experience as a Release Manager, DevOps Engineer, or in a similar role.
Salary: $106,194.25 - $179,640.00
Type: Full time
Benefits: Medical, dental, and vision benefits; Paid time off plan (Vacation, Holidays, Volunteer, etc.); 401(k) savings plans; H…

Crowell & Moring Llp

Manager of Client Engagement Chicago
Skills & Focus: client engagement, business development, feedback program, client service, strategic planning, data analysis, project management, training, CRM, communication
About the Company: Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitrati…

Servicenow

Outreach.io Program Manager Chicago
Skills & Focus: Outreach.io, CRM, Sales, Marketing, Data management, Training, User adoption, Process optimization, Reporting, Segmentation
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Experience: 2+ years of experience with Outreach.io or similar technology.
Salary: $102900-$169800
Type: Full-time
Benefits: Health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time a…

Logiwa

Senior Customer Success Manager Chicago
Skills & Focus: Customer Success, Warehouse Management Systems, SaaS, Customer Engagement, Upselling, Account Management, Customer Retention, Fulfillment, E-commerce, Project Management
About the Company: Logiwa is a premier provider of warehouse management and fulfillment software, offering cloud-based solutions designed for modern business needs. Our Logiwa IO…
Experience: 4+ years of experience working within Warehouse Management Systems, 5+ years of experience owning customer accounts within a SaaS organization.
Salary: $90,000 - $120,000 per year
Type: Full-time
Benefits: Flexibility to work fully remote or hybrid, 15 days of paid time off + 5 personal days annually, 12 paid company holida…

Patientiq

Customer Success Manager Chicago
Skills & Focus: Customer Success, B2B SaaS, Data Collection, Workflow Improvement, Client Retention, Quarterly Business Reviews, Cross-functional Collaboration, Product Feedback, Strategic Accounts, Healthcare Technology
About the Company: PatientIQ is building the largest platform for healthcare providers, industry partners, researchers, and others to collaborate on the mission to improve patien…
Experience: 3+ years’ experience managing strategic customer accounts in a B2B SaaS environment
Type: Full-time
Benefits: Great Benefits - top-notch health, dental and vision insurance. Additional perks including 401K. Flexible Time Off.

Tempus

IT/System Administrator Chicago
Skills & Focus: SaaS applications, system feature requests, system integrations, system SOPs, procurement, strategic projects, configuration questions, Slack, Adobe, domain management
About the Company: Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical in…
Experience: 2-4+ years experience in IT/system administration
Salary: $75,000 – $95,000 USD
Type: Full-time
Benefits: Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and o…

Google

SA360 Product Support Consultant, gTech Ads Customer Support Chicago
Skills & Focus: customer experience, technical support, data analysis, problem solving, campaign management, Google Ads, cross-functional collaboration, stakeholder management, analytics, digital marketing
About the Company: Google is known for its search engine, online advertising technologies, cloud computing, software, and hardware.
Experience: 5 years of experience in a project/program management, consulting, or client facing role.
Salary: $110,000-$157,000
Type: Full-time
Benefits: Bonus, equity, benefits, and a supportive work environment.

Jet Support Services, Inc. (Jssi)

Salesforce Engineer Chicago
Skills & Focus: Salesforce, administration, development, integration, data migration, business applications, maintenance, advisory services, software, aviation
About the Company: For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and fi…
Experience: Extensive experience in Salesforce administration, development, integration, and data migration

Mcdonaldscorporation

Supervisor Chicago
Skills & Focus: GRC, platform support, user management, solution development, automation, integration, reporting, analytics, continuous improvement, ServiceNow GRC
Salary: $98,140 – $125,130 per year
Benefits: Benefits eligible: Yes, Bonus eligible: Yes

Ninjatrader

Revenue Analyst Chicago
Skills & Focus: Revenue Operations, operational improvements, project management, stakeholders, CRM, Salesforce, organizational skills, problem-solving, time management, email coding languages
About the Company: NinjaTrader is an industry-leading trading platform and futures broker focused on empowering traders to take control of their financial destiny by providing cu…
Experience: 1–2 years of experience using a CRM such as Salesforce
Salary: $65,000 USD
Type: Full-time
Benefits: 401K with 3.5% Company Match, Generous PTO, Health, Vision, Dental Coverage, Life and Disability Insurance Covered 100%…

Blend360

Braze Specialist Chicago
Skills & Focus: Braze, email marketing, platform migration, email campaigns, dynamic content, email templates, audience segmentation, data integration, collaboration, documentation
Type: Contract

Braze

Email Deliverability Consultant Chicago
Skills & Focus: email deliverability, customer management, deliverability support, best practices, customer success, troubleshooting, strategy, performance quality, strategic projects, reporting
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-3 years
Salary: $87,700 - $107,100/year
Type: Full-time
Benefits: Comprehensive benefits including equity, retirement and employee stock purchase plans, flexible paid time off, and prof…

Adp

Associate District Manager Chicago
Skills & Focus: Sales, Client Services, Business Development, Payroll, Tax, Human Resources, Benefits, Networking, Sales Training, Cloud-based Solutions
About the Company: ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: 1-2 years of prior work experience or internships in relevant industries
Salary: $34,800.00 - $75,100.00 / Year
Type: Full-time
Benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, …

Cognizant

Salesforce Consumer Goods Cloud Architect Chicago
Skills & Focus: Salesforce, Consumer Goods Cloud, Solutions Architect, Apex, Visualforce, Lightning, Integration, Sales Cloud, Service Cloud, Data Migration
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: Minimum 15 Years of Salesforce Experience
Salary: $185,000 - $200,000
Type: Full-time
Benefits: Medical/Dental/Vision/Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan and contributions, Long-term/Short-…

Servicenow

Outreach.io Program Manager Chicago
Skills & Focus: Outreach.io, program management, sequence development, content analysis, report generation, CRM management, lead segmentation, SDR onboarding, user training, data cleanliness

Google

CCaaS Consultant Chicago
Skills & Focus: CCaaS, IVR, ACD, CRM integration, Cloud contact center solutions, Conversational AI, Natural Language Processing, Google Cloud Platform, API integrations, Customer experience
About the Company: Google Cloud Consulting Professional Services team guides customers through their cloud journey to help businesses thrive.
Experience: 5 years of experience in contact center technologies
Salary: $147,000-$216,000 + bonus + equity + benefits
Type: Full-time
Benefits: Learn more about benefits at Google.

Flexport

Solutions Consultant Chicago
Skills & Focus: integrations, functional requirements, User Acceptance Testing, cross-functional teams, project leadership, data analytics, supply-chain, freight forwarding, transmission protocols, APIs
About the Company: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’…
Experience: 3+ years of work experience
Salary: $87,000 — $108,000 USD
Type: Full-time
Benefits: Diverse workplace, Flexport Academy onboarding program, commitment to equal opportunity

Rapp

Senior Technical Business Analyst Chicago
Skills & Focus: business analyst, digital marketing, CRM, data processing, technical writing, business logic, data analysis, ecosystem, stakeholder communication, Jira
About the Company: RAPP is a global next-generation precision marketing agency that leverages data, creativity, technology, and empathy to foster client growth. They focus on act…
Experience: 5+ years of overall work experience or relevant educational qualifications. 1-3 years as a business analyst, systems analyst or IT consultant.
Salary: $81,000 - $97,200
Type: Hybrid
Benefits: health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sic…

Salesforce

Consumption Lead, Data Cloud & Agentforce Chicago
Skills & Focus: Data Cloud, Agentforce, customer success, AI, CRM, Data Architecture, Analytics, technical relationships, integration patterns, customer outcomes
About the Company: Salesforce is focused on delivering customer success with Data + AI + CRM + Trust as part of the Customer 360 Platform.
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
Salary: $143,850 - $261,170
Type: Full-time
Benefits: World-class enablement and on-demand training, exposure to executive thought leaders, clear path to promotion, weekly 1…

Loop

Customer Success Associate Chicago
Skills & Focus: audit process, customer success, logistics, data analysis, billing transactions, automation, discrepancies, cross-functional collaboration, client satisfaction, problem solving
About the Company: Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Loop’s modern audit and pay platform uses our domain-driven A…
Experience: Entry level experience with desire to learn new skills; previous experience in operations, customer service or account management in the logistics/transportation industry is nice to have
Type: Full-time
Benefits: Premium Medical, Dental, and Vision Insurance plans, premiums covered 100% for you; 401k plan; Unlimited PTO; Generous …

Gong

Engagement Manager Chicago
Skills & Focus: Project Management, Consulting, Customer Engagement, Implementation, Change Management, Agile, SaaS, CRM, Stakeholder Management, Communication
About the Company: Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
Experience: 6+ years of Project Management experience; 5+ years of professional consulting experience
Salary: $106,000 - $157,000 USD
Benefits: Medical, dental, and vision plans, Wellbeing Fund, Mental Health benefits, 401(k) program, Education stipend, Flexible …

Spaulding Ridge

OneStream Engagement Lead Chicago
Skills & Focus: Engagement Lead, Financial Close, Client Relationship, Business Transformation, Project Management, Sales, Cloud Solutions, Account Reconciliations, Financial Reporting, OneStream
About the Company: Spaulding Ridge is an advisory and IT implementation firm that helps global organizations gain financial clarity on complex operational decisions, impacting pr…
Experience: Proven experience as an engagement/project manager in technology or management consulting
Benefits: Competitive benefits package including medical, dental, vision, 401(K), life insurance, flexible time off, paid holiday…

Armstrong World Industries

Commercial Solutions Manager Chicago
Skills & Focus: Commercial Solutions, Sales, Project Management, Architects, Contractors, Specifications, Construction, Customer Experience, Team Collaboration, Salesforce
About the Company: Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutio…
Experience: 3+ years of architectural sales experience
Salary: $85,000 to $125,000 per year
Type: Full-Time
Benefits: A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability cove…

Affinitiv

Associate Subaru Program Support Agent Chicago
Skills & Focus: customer data management, user accounts, Subaru compliance, Owner Touch management, market driver management, Trade Up Advantage, Schedule Connect, support ticket escalation, data updates, QA submissions
About the Company: Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. Backed …
Benefits: Comprehensive benefits package that includes medical, dental, vision and 401K effective day 1, generous PTO.

Beyond Finance

Salesforce Developer Chicago
Skills & Focus: Salesforce, Apex code, Web Services, Lightning Web Component, SOQL/SOSL, Integration APIs, Rest/SOAP, Version control, CI/CD, User interfaces
About the Company: We've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionat…
Experience: 1 year of experience in Salesforce development
Salary: $92,000-$138,000
Benefits: Considerable employer contributions for health, dental, and vision programs; Generous PTO, paid holidays, and paid pare…

Usg Corporation

Technology Lead - USG.com/Web Platform Chicago
Skills & Focus: digital customer experience, marketing technologies, CRM systems, CMS, landing page optimization, API integrations, data synchronization, MACH architecture, A/B testing, project management
About the Company: Headquartered in Chicago, we serve construction markets around the world with wall, ceiling, flooring, sheathing and roofing products that enable our customers…
Experience: 5+ years of experience leading software development, management of technical resources, and transformation project experience
Salary: $117,300 - $180,000
Type: Hybrid
Benefits: Medical insurance options, vision and dental coverage, 401(k) Investment Plan with company match, pension plan, bonuses…

Flexport

Solutions Consultant Chicago
Skills & Focus: Integrations, Cross-functional teams, Functional testing, Project leadership, Supply-chain, API, Data analytics, Problem solving, User Acceptance Testing, Freight forwarding
About the Company: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’…
Experience: 1+ years of relevant work experience
Salary: $72,160 — $90,200 USD
Type: Full-time

Servicenow

End to End Process Director Chicago
Skills & Focus: AI integration, process management, Sales, Channel, Customer Success, Professional Services, process improvement, performance metrics, enterprise software, Six Sigma
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Experience: Minimum 10 years of professional experience
Salary: $162,800 - $284,900
Benefits: health plans, flexible spending accounts, 401(k) Plan with company match, ESPP, matching donations, flexible time away …

Google

Pursuit Lead, Google Cloud Consulting Chicago
Skills & Focus: customer adoption, implementation strategies, Google Cloud, customer use cases, operational excellence, collaboration, business relationships, Professional Services, forecasts management, Statements of Work
About the Company: Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Goo…
Experience: 8 years of experience in customer-facing roles
Salary: $137,000-$200,000 + bonus + equity + benefits
Type: Full-time
Benefits: Includes bonus, equity, and other benefits

Suntory Global Spirits

Consumer Response Specialist Chicago
Skills & Focus: consumer inquiries, Salesforce, Sprinklr, consumer satisfaction, brand loyalty, consumer feedback, communication, digital engagement, consumer experience, relationship management
About the Company: At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evo…
Experience: 3-5 years
Salary: $55,000-61,000
Type: Full-time
Benefits: annual bonus, 401K match, profit sharing, medical and wellness benefits

Stripe

Product Support Specialist Chicago
Skills & Focus: user interaction, SQL, API, technical support, data analysis, customer satisfaction, troubleshooting, cross-functional, process optimization, continuous improvement
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: 1+ years of experience in a customer-facing product support role

Turnitinllc

Implementation Consultant Chicago
Skills & Focus: technical implementation, customer relationship, project management, LMS integrations, customer success, cross-functional collaboration, best practices, product adoption, change management, customer feedback

Servicenow

End to End Business Process Manager Chicago
Skills & Focus: End-to-End Process Management, Sales Process Transformation, Deal Execution, SaaS, Business Process Design, KPI Tracking, Training Programs, Change Management, Operational Efficiency, AI Integration
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Experience: Combined 8+ years of experience in sales operations, business model design, and go-to-market process definition and execution
Salary: $112,200 - $196,400
Type: Full-time
Benefits: health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexi…

Cognizant

Retail - Client Relationship Manager Chicago
Skills & Focus: Client Relationship Management, Agile Methodologies, Account Management, Technology Skills, Salesforce Work.com, Application Modernization, Project Efficiency, Client Satisfaction, Business Growth, Cross-functional Collaboration
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: 10 to 12 years
Salary: $155,000 - $165,000
Type: Full-time
Benefits: Medical/Dental/Vision/Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan and contributions, Long-term/Short-…

Drw

Salesforce Platform Lead Chicago
Skills & Focus: Salesforce, Administrator, Developer, Architect, leadership, Agile, communication, data management, integrations, problem-solving
About the Company: DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets aro…
Experience: 5 or more years

1871

Internship Chicago
Skills & Focus: customer data, HubSpot, CRM experience, Google Workspace, startups, entrepreneurship, customer experience, communication skills, survey strategy, cancellation data
About the Company: 1871 inspires, equips, and supports founders, growth scalers, and innovators in building great businesses. We deliver unfair advantages at scale. The team supp…
Experience: Currently enrolled at an accredited university (recent grads will also be considered)
Type: Internship
Benefits: Letters of recommendation from our leadership team. College credit (upon school approval). Work with some of the best a…

Vooma

Operations Associate Chicago
Skills & Focus: customer success, operations, AI, logistics, onboarding, customer relationship management, technical aptitude, project planning, data analysis, customer feedback
About the Company: Vooma is a high growth freight-tech startup building the best AI agents for the logistics industry. Our mission is to improve the efficiency and resiliency of …
Experience: Any (new grads ok)
Salary: $80 - $150
Type: Full-time
Benefits: Competitive compensation, Equity upside, Medical / dental / vision / 401k

Aecom2

EAM Support Supervisor Chicago
Skills & Focus: EAM support, system reliability, workflows, continuous improvement, Quality Control, UI set-up, training, system enhancements, data integrity, process improvements

Korn Ferry

Salesforce Administrator / Developer Elgin
Skills & Focus: Salesforce, development, Apex, Visualforce, Lightning Web Components, reporting, contract management, data insights, user administration, business intelligence
Experience: 5+ years
Type: Contract

Cintas Corporation

Advanced Management Partner Elk Grove Village
Skills & Focus: Customer Service, Affiliate Management, Accounting, Sales, Team Management, Hiring, Training, Motivating, Coaching, Performance evaluation
About the Company: Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products…
Experience: Bachelor's Degree; MBA preferred
Salary: $88,880.00 - $113,698.72/Year
Type: Full Time
Benefits: Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national avera…