Last updated: 2025-06-06

65 Customer Onboarding And Success jobs in Chicago.

Hiring now: Customer Success Engineer @ Dataiku, Implementation Manager @ Loop, Customer Success Manager @ Vooma, Customer Success Manager @ Stripe, Customer Success Manager @ Foursquare, Partner Success Principal @ Via, Customer Exp Cx Enablement Manager @ Braze, Customer Success Manager Sr Manager Tabl @ Salesforce, Principal Engagement Manager @ Servicenow, Scaled Customer Success Manager @ Writer. Explore more at at jobswithgpt.com

šŸ”„ Skills

Customer Success (21) customer success (17) Onboarding (16) project management (11) SaaS (8) Project Management (8) Data Analysis (7) customer experience (7) Account Management (6) Technical Support (5)

šŸ“ Locations

Chicago (52) Addison (4) Schaumburg (4)

Dataiku

Dataiku is pioneering the future of AI with a platform that makes data actionable and accessible. Since its beginning in Paris in 2013, Dataiku has grown to ov…

Customer Success Engineer

Chicago

  • Skills: Customer Success, Onboarding, User Adoption, Technical Knowledge, Data Science, Product Enablement, Cross-functional Collaboration, Technical Support, Workshops, Analytics
  • Experience: Minimum of two years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles.
  • Type: Full-time
  • Salary: $120,000 — $160,000 USD

Loop

Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Loop’s modern audit and pay platform uses their domain-driven…

Implementation Manager

Chicago

  • Skills: Implementation Manager, project management, supply chain, logistics, customer success, technical architect, business process transformation, onboarding process, communication skills, multitask
  • Experience: 3-5 years of customer-facing experience in supply chain/logistics technology integrations or project/account management in the logistics or transportation industry; 3+ years of direct involvement in the Transportation, Logistics, Brokerage and/or Supply Chain Industries.
  • Type: Hybrid

Vooma

Vooma is a high growth freight-tech startup building the best AI agents for the logistics industry. Our mission is to improve the efficiency and resiliency of …

Customer Success Manager

Chicago

  • Skills: Customer Success, Implementation, Customer Relationships, Onboarding, Client Management, Data Analysis, Product Feedback, Growth Mindset, Service Orientation, Technical Aptitude
  • Experience: Any (new grads ok)
  • Type: Full-time
  • Salary: $80 - $150

Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…

Customer Success Manager

Chicago

  • Skills: customer success, enterprise, payments, analytics, stakeholders, account management, business reviews, technical product, retention, growth
  • Experience: 4+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product

Foursquare

Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …

Customer Success Manager

Chicago

  • Skills: Customer Success, Campaign Support, Ad Tech, Client Services, Onboarding, Technical Solutions, Customer Satisfaction, Account Management, Data Analysis, Troubleshooting
  • Experience: 2-3 years
  • Type: Full-time
  • Salary: $95,000-$115,000

Via

Via builds technology that changes the way the world moves. With a mission to create modern and efficient public transportation systems, Via utilizes AI-powere…

Partner Success Principal

Chicago

  • Skills: customer relationships, revenue growth, strategic guidance, operational issues, service performance, contract renewals, data analysis, relationship building, problem-solving, team player
  • Experience: 6+ years
  • Salary: 125000-165000

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.ā„¢ Braze allows any marketer to collect and take action on any …

Customer Experience (CX) Enablement Manager

Chicago

  • Skills: Customer Experience, Training Programs, Onboarding, Customer Success, Sales Enablement, Data-Driven, Stakeholder Engagement, Program Management, Content Management, Collaboration
  • Experience: 5+ years combined experience in Sales/ GTM Enablement, Customer Success and/ or GTM readiness, Productivity, or Sales Operations
  • Salary: $128,700 - $151,200/year

Salesforce

Salesforce is a global leader in CRM, helping businesses of all sizes streamline their operations and improve customer relationships through innovative technol…

Customer Success Manager / Senior Manager - Tableau

Chicago

  • Skills: Customer Success, SaaS, Tableau, Technical guidance, Business objectives, Salesforce, Stakeholder relationships, Incident management, User adoption, Cross-functional teams
  • Experience: Minimum of 8 years work experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, or Technical Architecture.
  • Type: Full time
  • Salary: $133,400 - $223,700

ServiceNow

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in…

Principal Engagement Manager

Addison

  • Skills: Customer Engagement, Project Management, Cross-functional Teams, Customer Experience, AI Integration, Strategic Initiatives, Stakeholder Reporting, Analytics, Data Analysis, Negotiation Skills
  • Experience: 12+ years in high-tech/SaaS industry; 8+ years in Customer Engagement roles
  • Type: Full-time

Writer

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gend…

Scaled Customer Success Manager

Chicago

  • Skills: customer onboarding, adoption, retention, project management, customer success, B2B SaaS, relationship building, AI, gross dollar retention, data analysis
  • Experience: 3+ years in a CSM role in B2B SaaS
  • Type: Full-time

EliseAI

EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.

Customer Success Manager

Chicago

  • Skills: Customer Success, SaaS, B2B, Client Relationships, Technical Support, Product Expert, User Adoption, Onboarding, Customer Satisfaction, User Experience
  • Experience: 2-3 years of technical B2B client-facing experience with a SaaS product
  • Type: Full-time
  • Salary: $90,000 - $120,000

Snowflake

Snowflake is a cloud-based data platform that provides a single, integrated solution for data warehousing, data engineering, data lake, and data sharing. We em…

Partner Services Leader

Chicago

  • Skills: Partner Services, Professional Services, Collaboration, Contracting, Enablement, Strategy, Management, Customer Adoption, Consultants, Operations
  • Type: Full time
  • Salary: $121K – $162.8K

BetterUp

BetterUp is a company focused on human transformation, providing personal coaching and development for employees.

Enterprise Customer Success Manager

Chicago

  • Skills: customer success, client service, strategic consulting, project management, relationship mastery, problem-solving, storytelling, value delivery, account health, leadership skills
  • Type: Full-time
  • Salary: $94,000.00 – $162,000.00

Asana

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most …

Customer Success Manager, Scaled

Chicago

  • Skills: Customer Success, Account Management, Customer Journey, Change Management, Design Workshops, Business Reviews, Retention, Customer Insights, Value Realization, Cross-functional Collaboration
  • Experience: 3+ years demonstrated success in an Account Management or Customer Success role.
  • Type: Full-time
  • Salary: $116,800 - $148,800

Hippocratic AI

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibilit…

Clinical Customer Success Executive

Chicago

  • Skills: customer success, clinical workflows, patient care outcomes, nursing operations, healthcare, AI, training, relationships, implementation, project management
  • Experience: A minimum of 5 years of clinical experience.
  • Type: Full-time

FourKites

FourKitesĀ® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Track…

Operations Associate

Chicago

  • Skills: onboarding, CRM, customer experience, carrier management, compliance, supply chain, technical expertise, data monitoring, project management, communication
  • Type: Full-time, Part-time

Renaissance

A leading provider of technology-based school improvement and student assessment programs for K-12 schools.

Education Consultant

Chicago

  • Skills: professional development, project schedule, customer success, communication, implementation, training, technical services, customer issues, opportunities, consultant

Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft.

Engineering Manager - Onboarding Experience

Chicago

  • Skills: Cross-Functional Collaboration, Product Strategy, Team Motivation, Goal Setting, Talent Acquisition, Feature Development, Leadership Qualities, Technical Proficiency, Strategic Thinking, Communication
  • Experience: 7+ years in software development, 3+ years in leadership.
  • Type: Full-time
  • Salary: $180,000 - $243,000

Salesforce

Salesforce is a customer relationship management (CRM) service that provides companies with an integrated platform to connect with their customers.

Portfolio Lead / Director, Customer Success Management - Public Sector

Chicago

  • Skills: Customer Success, Portfolio Management, Team Leadership, Strategic Planning, Customer Health, Market Trends, Salesforce, Talent Management, Stakeholder Communication, Resource Allocation
  • Experience: 8+ years
  • Type: Full time
  • Salary: $162,600 - $268,900

DraftWise

DraftWise is building an innovative knowledge platform for the legal industry. Our core product unlocks for the first time the years of historic legal contract…

Senior Customer Success Manager

Chicago

  • Skills: customer success, SaaS, stakeholder management, onboarding, customer engagement, retention, expansion, legal industry, machine learning, data analytics
  • Experience: 6+ years
  • Type: Full-time
  • Salary: $130K - $170K

Freshworks

Lead - Customer Engagement

Chicago

  • Skills: Customer Engagement, Project Management, Implementation, Deployment, Cross-functional, Communication, Risk Management, Stakeholders, Project Plans, Software Services

Nutanix

Nutanix is dedicated to transforming customer experience and supporting a strategic transition to a subscription model.

Sr. Manager, Customer Experience (East)

Chicago

  • Skills: customer success, customer experience, strategic leadership, team management, customer satisfaction, subscription model, stakeholder relationships, performance metrics, diversity and inclusion, technical capability
  • Experience: 7 to 10 years in customer success or customer experience roles, with 3 to 5 years in a management position.
  • Type: Remote
  • Salary: USD $131,120 - $262,680 per year

Rewards Network

Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, an…

Contract Operations Specialist-Hybrid

Chicago

  • Skills: client onboarding, customer service, operations, contract packages, data entry, cross functional collaboration, workflow management, attention to detail, issue resolution, documentation
  • Experience: Minimum 2 years customer service or operations experience
  • Type: Full-time
  • Salary: $23.00-$26.45 per hour

Salesforce

Salesforce is a global leader in Customer Relationship Management (CRM) software, making it easier for businesses to connect with customers and drive sustained…

Customer Success Product Adoption Director

Chicago

  • Skills: customer success, product adoption, B2B SaaS, research strategy, data insights, competitive analysis, business value, executive presentation, collaboration, organizational agility
  • Experience: 10+ years of experience in management consulting, preferably guiding customers in getting value from B2B SaaS products
  • Type: Full-time
  • Salary: $177,600 - $281,100

Zen Educate

Zen Educate is a technology company with an online platform that helps match schools with teaching staff (Substitute teachers, Paraprofessionals, etc.). By lev…

Talent Acquisition Specialist

Chicago

  • Skills: Talent Acquisition, Onboarding, Interviewing, Communication, Customer Success, Education, High-performing, Startup Environment, Technology, Flexibility
  • Experience: Experience in customer service, customer success or inbound sales, or experience in education (former teachers looking for a new way to make an impact on education are encouraged to apply)
  • Type: Full-time
  • Salary: $51,000 OTE (uncapped)

Venteur

Venteur is dedicated to transforming healthcare in America, empowering individuals to control their healthcare benefits and offerings through a technology-led …

Enterprise Account Manager

Chicago

  • Skills: Account Management, Onboarding, Customer Relationships, Health Benefits, Change Management, Data Analysis, Project Management, Communication Skills, Customer Satisfaction, Tech Proficiency
  • Experience: 3+ years managing enterprise customer relationships
  • Type: Full-time
  • Salary: $110,000 - $130,000 per year

AviaryAI

Aviary AI transforms the way financial services companies communicate with their customers by using AI technologies. It provides interactions that are human-li…

Founding Client Deployment & Success Lead

Chicago

  • Skills: client onboarding, relationship management, technical troubleshooting, project management, client engagement, AI tools, SaaS products, support, analytics, communication skills
  • Experience: Any (new grads ok)
  • Type: Full-time
  • Salary: $75K - $90K / 0.10% - 0.50%

Venteur

Venteur is dedicated to transforming healthcare in America by offering technology-led solutions that change how businesses provide health benefits, empowering …

Customer Onboarding & Implementation Specialist

Chicago

  • Skills: Onboarding, Customer Success, Platform Support, Health Benefits, Implementation, Client Training, Platform Configuration, Customer Experience, Data Management, Cross-functional Collaboration
  • Experience: 3+ years customer-facing role, such as customer implementation, onboarding, or customer success/account management
  • Type: Full-time
  • Salary: $90,000 - $100,000 a year

Asana

Implementation Manager

Chicago

  • Skills: deployment, onboarding, change management, customer success, adoption, training, project management, stakeholder, feedback, collaboration
  • Experience: 3+ years experience in customer-facing consulting roles

ServiceNow

Customer Engagement Manager

Addison

  • Skills: manage, customer, project, cross-functional, initiative, value, team, strategic, collaborate, mentor

Winnow

Winnow is a company dedicated to solving the problem of food waste through innovative technology, including internet of things tools and AI-based solutions. Fo…

Customer Success Manager

Chicago

  • Skills: food waste, technology, AI, customer success, project management, client relationship, food cost savings, food sustainability, client onboarding, multi-national

Engine

Engine is revolutionizing work travel with a modern travel platform that offers seamless booking options and flexible trip modifications.

Senior Revenue Enablement Specialist

Chicago

  • Skills: onboarding, content management, enablement programs, project coordination, cross-functional projects, program management, tools support, communication, stakeholder management, collaboration
  • Experience: 2+ years in sales enablement, revenue operations, L&D, or GTM support
  • Salary: $75,000 to $100,000 with upside potential

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.ā„¢ Braze allows any marketer to collect and take action on any …

Director of Support Engagement Lead

Chicago

  • Skills: Customer Experience, Support Engagement, Leadership, Strategic Planning, Operational Excellence, Customer Success, Team Building, Resource Management, Business Challenges, Cross-functional Collaboration
  • Experience: 8+ years in technical support, customer success, or related field, with at least 3 years in leadership or management
  • Type: Full-time
  • Salary: $144,100 - $160,100/year starting salary, with OTE between $169,500 - $188,300/year

Robinhood Markets

Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood…

CX Strategy Specialist

Chicago

  • Skills: customer experience, change management, product launch, process improvement, stakeholder engagement, operator feedback, efficiency, cross-functional collaboration, data analysis, communication
  • Experience: 4+ years of relevant experience
  • Salary: $78,000 - $118,000 USD

ServiceNow

Sr. Manager of Customer Success

Addison

  • Skills: Customer Success, Account Management, Client Relations, Business Planning, Customer Outcomes, Product Adoption, Renewals, Upsells, Leadership, Customer Satisfaction

Keeper Security

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a found…

Customer Success Manager

Chicago

  • Skills: Customer Success, Account Management, SaaS, Cybersecurity, Technical Knowledge, Salesforce.com, Enterprise Organizations, Problem Solving, Onboarding, Software Integrations
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Gong.io

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and busine…

Mid-Market Customer Success Manager

Chicago

  • Skills: customer engagement, product adoption, gross dollar retention, account growth, customer advocacy, cross-functional collaboration, process improvements, customer centricity, value and ROI conversations, B2B SaaS
  • Type: full_time
  • Salary: {'min': 135000.0, 'max': None, 'period': 'annual', 'currency': 'USD'}

ProSight Financial Association

BAI and RMA have come together as ProSight Financial Association, a leading industry organization whose purpose is to empower financial services leaders to str…

Customer Success Manager

Chicago

  • Skills: Customer Success, Client Engagement, Relationship Management, Data Analytics, Risk Management, Program Management, Customer Training, Operational Support, Financial Services, Engagement Strategies
  • Type: full_time
  • Salary: {'min': 120000.0, 'max': 150000.0, 'period': 'annual', 'currency': 'USD'}

aviahealth

Customer Success & Growth Manager

Chicago

  • Skills: Customer Success, Growth Manager, Onboarding, Engagement, Buyer Intent Data, Digital Health, Relationship Management, Sales Collaboration, Churn Prevention, Seller Experience
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Crowell & Moring LLP

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitrati…

Manager of Client Engagement

Chicago

  • Skills: Client Engagement, Voice of the Client, Business Development, Client Service Teams, Data Analysis, Project Management, Microsoft Office, Training Curriculum, Legal Knowledge, Client Relationship Management
  • Type: other
  • Salary: {'min': 128000.0, 'max': 184000.0, 'period': 'annual', 'currency': 'USD'}

Voxel

Voxel is building the future of Computer Vision and Machine Learning for operations, risk, and safety. We use computer vision and AI to enable existing securit…

Customer Success Manager

Chicago

  • Skills: Computer Vision, Machine Learning, Customer Success, Onboarding, Implementation, Value Realization, Operational Efficiency, Risk Detection, Hazard Detection, Customer Journey
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Asana

Asana helps teams orchestrate their work, from small projects to strategic initiatives.

Implementation Consultant

Chicago

  • Skills: Implementation, Customer Success, Project Management, Workflows, Consulting, Customer Engagement, Change Management, Onboarding, Training Sessions, Stakeholder Communication
  • Type: full_time
  • Salary: {'min': 99000.0, 'max': 121000.0, 'period': 'annual', 'currency': 'USD'}

Paylocity

Paylocity creates software that enhances HR teams with innovative technology and best-in-class service. They are committed to providing a rewarding company cul…

Client Onboarding Specialist

Schaumburg

  • Skills: customer service, HCM implementation, data migration, data validation, Microsoft Excel, communication skills, project management, multitasking, attention to detail, problem-solving
  • Type: full_time
  • Salary: {'min': 24.0, 'max': None, 'period': 'hourly', 'currency': 'USD'}

Abridge

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…

Partner Success Director, Strategic Accounts

Chicago

  • Skills: healthcare, customer success, AI-powered platform, clinical documentation, enterprise health systems, communication skills, technical aptitude, problem-solving, CRM software, project management
  • Type: full_time
  • Salary: {'min': 140000.0, 'max': 170000.0, 'period': 'annual', 'currency': 'USD'}

Paylocity

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The comp…

Manager Client Services Ops - Majors

Schaumburg

  • Skills: Client Services, HR Technology, Employee Engagement, Payroll Software, Customer Retention, Team Management, Coaching, Problem-Solving, HCM, Onboarding
  • Type: full_time
  • Salary: {'min': 74000.0, 'max': 115000.0, 'period': 'annual', 'currency': 'USD'}

Cushman & Wakefield

C&W Services is a provider of integrated facility services, focusing on delivering a tailored approach to meet client needs.

Director, Client Success

Chicago

  • Skills: Client Success Management, Client Relationship Management, Clientricity, Retention, Business Development, Leadership, Project Management, Collaborative, Stakeholder Engagement, Client Executive
  • Type: full_time
  • Salary: {'min': 131750.0, 'max': 155000.0, 'period': 'annual', 'currency': 'USD'}

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.ā„¢ Braze allows any marketer to collect and take action on any …

Manager, Customer & Partner Training (AMER/LATAM)

Chicago

  • Skills: customer engagement, training strategy, cross-functional, SaaS, virtual training, team development, performance metrics, customer onboarding, bilingual, partnerships
  • Type: full_time
  • Salary: {'min': 116600.0, 'max': 129500.0, 'period': 'annual', 'currency': 'USD'}

Nutanix

Sr. Manager, Customer Experience (East)

Chicago

  • Skills: customer success, customer experience, subscription model, team management, stakeholder relationships, customer engagement, product roadmaps, technical skills, diversity and inclusion, SaaS
  • Type: full_time
  • Salary: {'min': 131120.0, 'max': 262680.0, 'period': 'annual', 'currency': 'USD'}

Salesforce

Customer Success Manager, Digital (Marketing Cloud)

Chicago

  • Skills: Customer Success Management, Salesforce, SaaS, Technical Support, Digital Strategy, Stakeholder Engagement, Incident Management, Feature Adoption, Project Leadership, Cross-functional Teams
  • Type: full_time
  • Salary: {'min': 133400.0, 'max': 223700.0, 'period': 'annual', 'currency': 'USD'}

Paylocity

Paylocity is a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology…

Client Onboarding Specialist

Schaumburg

  • Skills: client onboarding, HCM implementation, data migration, data mapping, data validation, customer experience, project management, Excel, system configuration, implementation support
  • Type: full_time
  • Salary: {'min': 24.0, 'max': None, 'period': 'hourly', 'currency': 'USD'}

HealthJoy

HealthJoy guides employees to affordable, high-quality healthcare by consolidating our clients’ health and wellness strategies into a simple, unified digital e…

Customer Success Manager

Chicago

  • Skills: customer success, SaaS, healthcare, retention, account management, CRM software, upsell strategies, product adoption, consultative relationships, ROI
  • Type: full_time
  • Salary: {'min': 90000.0, 'max': 120000.0, 'period': 'annual', 'currency': 'USD'}