Last updated: 2025-06-06
65 Customer Onboarding And Success jobs in Chicago.
Hiring now: Customer Success Engineer @ Dataiku, Implementation Manager @ Loop, Customer Success Manager @ Vooma, Customer Success Manager @ Stripe, Customer Success Manager @ Foursquare, Partner Success Principal @ Via, Customer Exp Cx Enablement Manager @ Braze, Customer Success Manager Sr Manager Tabl @ Salesforce, Principal Engagement Manager @ Servicenow, Scaled Customer Success Manager @ Writer. Explore more at at jobswithgpt.com
š„ Skills
Customer Success (21)
customer success (17)
Onboarding (16)
project management (11)
SaaS (8)
Project Management (8)
Data Analysis (7)
customer experience (7)
Account Management (6)
Technical Support (5)
š Locations
Chicago (52)
Addison (4)
Schaumburg (4)
Dataiku
Dataiku is pioneering the future of AI with a platform that makes data actionable and accessible. Since its beginning in Paris in 2013, Dataiku has grown to ovā¦
Customer Success Engineer
Chicago
- Skills: Customer Success, Onboarding, User Adoption, Technical Knowledge, Data Science, Product Enablement, Cross-functional Collaboration, Technical Support, Workshops, Analytics
- Experience: Minimum of two years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles.
- Type: Full-time
- Salary: $120,000 ā $160,000 USD
Loop
Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Loopās modern audit and pay platform uses their domain-drivenā¦
Implementation Manager
Chicago
- Skills: Implementation Manager, project management, supply chain, logistics, customer success, technical architect, business process transformation, onboarding process, communication skills, multitask
- Experience: 3-5 years of customer-facing experience in supply chain/logistics technology integrations or project/account management in the logistics or transportation industry; 3+ years of direct involvement in the Transportation, Logistics, Brokerage and/or Supply Chain Industries.
- Type: Hybrid
Vooma
Vooma is a high growth freight-tech startup building the best AI agents for the logistics industry. Our mission is to improve the efficiency and resiliency of ā¦
Customer Success Manager
Chicago
- Skills: Customer Success, Implementation, Customer Relationships, Onboarding, Client Management, Data Analysis, Product Feedback, Growth Mindset, Service Orientation, Technical Aptitude
- Experience: Any (new grads ok)
- Type: Full-time
- Salary: $80 - $150
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companiesāfrom the worldās largest enterprises to the most ambitious startupsāuse Strā¦
Customer Success Manager
Chicago
- Skills: customer success, enterprise, payments, analytics, stakeholders, account management, business reviews, technical product, retention, growth
- Experience: 4+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product
Foursquare
Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical ā¦
Customer Success Manager
Chicago
- Skills: Customer Success, Campaign Support, Ad Tech, Client Services, Onboarding, Technical Solutions, Customer Satisfaction, Account Management, Data Analysis, Troubleshooting
- Experience: 2-3 years
- Type: Full-time
- Salary: $95,000-$115,000
Via
Via builds technology that changes the way the world moves. With a mission to create modern and efficient public transportation systems, Via utilizes AI-powereā¦
Partner Success Principal
Chicago
- Skills: customer relationships, revenue growth, strategic guidance, operational issues, service performance, contract renewals, data analysis, relationship building, problem-solving, team player
- Experience: 6+ years
- Salary: 125000-165000
Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.⢠Braze allows any marketer to collect and take action on any ā¦
Customer Experience (CX) Enablement Manager
Chicago
- Skills: Customer Experience, Training Programs, Onboarding, Customer Success, Sales Enablement, Data-Driven, Stakeholder Engagement, Program Management, Content Management, Collaboration
- Experience: 5+ years combined experience in Sales/ GTM Enablement, Customer Success and/ or GTM readiness, Productivity, or Sales Operations
- Salary: $128,700 - $151,200/year
Salesforce
Salesforce is a global leader in CRM, helping businesses of all sizes streamline their operations and improve customer relationships through innovative technolā¦
Customer Success Manager / Senior Manager - Tableau
Chicago
- Skills: Customer Success, SaaS, Tableau, Technical guidance, Business objectives, Salesforce, Stakeholder relationships, Incident management, User adoption, Cross-functional teams
- Experience: Minimum of 8 years work experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, or Technical Architecture.
- Type: Full time
- Salary: $133,400 - $223,700
ServiceNow
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world canāt wait, and we innovate inā¦
Principal Engagement Manager
Addison
- Skills: Customer Engagement, Project Management, Cross-functional Teams, Customer Experience, AI Integration, Strategic Initiatives, Stakeholder Reporting, Analytics, Data Analysis, Negotiation Skills
- Experience: 12+ years in high-tech/SaaS industry; 8+ years in Customer Engagement roles
- Type: Full-time
Writer
Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gendā¦
Scaled Customer Success Manager
Chicago
- Skills: customer onboarding, adoption, retention, project management, customer success, B2B SaaS, relationship building, AI, gross dollar retention, data analysis
- Experience: 3+ years in a CSM role in B2B SaaS
- Type: Full-time
EliseAI
EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Customer Success Manager
Chicago
- Skills: Customer Success, SaaS, B2B, Client Relationships, Technical Support, Product Expert, User Adoption, Onboarding, Customer Satisfaction, User Experience
- Experience: 2-3 years of technical B2B client-facing experience with a SaaS product
- Type: Full-time
- Salary: $90,000 - $120,000
Snowflake
Snowflake is a cloud-based data platform that provides a single, integrated solution for data warehousing, data engineering, data lake, and data sharing. We emā¦
Partner Services Leader
Chicago
- Skills: Partner Services, Professional Services, Collaboration, Contracting, Enablement, Strategy, Management, Customer Adoption, Consultants, Operations
- Type: Full time
- Salary: $121K ā $162.8K
BetterUp
BetterUp is a company focused on human transformation, providing personal coaching and development for employees.
Enterprise Customer Success Manager
Chicago
- Skills: customer success, client service, strategic consulting, project management, relationship mastery, problem-solving, storytelling, value delivery, account health, leadership skills
- Type: Full-time
- Salary: $94,000.00 ā $162,000.00
Asana
Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most ā¦
Customer Success Manager, Scaled
Chicago
- Skills: Customer Success, Account Management, Customer Journey, Change Management, Design Workshops, Business Reviews, Retention, Customer Insights, Value Realization, Cross-functional Collaboration
- Experience: 3+ years demonstrated success in an Account Management or Customer Success role.
- Type: Full-time
- Salary: $116,800 - $148,800
Hippocratic AI
Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibilitā¦
Clinical Customer Success Executive
Chicago
- Skills: customer success, clinical workflows, patient care outcomes, nursing operations, healthcare, AI, training, relationships, implementation, project management
- Experience: A minimum of 5 years of clinical experience.
- Type: Full-time
FourKites
FourKitesĀ® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Trackā¦
Operations Associate
Chicago
- Skills: onboarding, CRM, customer experience, carrier management, compliance, supply chain, technical expertise, data monitoring, project management, communication
- Type: Full-time, Part-time
Renaissance
A leading provider of technology-based school improvement and student assessment programs for K-12 schools.
Education Consultant
Chicago
- Skills: professional development, project schedule, customer success, communication, implementation, training, technical services, customer issues, opportunities, consultant
Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft.
Engineering Manager - Onboarding Experience
Chicago
- Skills: Cross-Functional Collaboration, Product Strategy, Team Motivation, Goal Setting, Talent Acquisition, Feature Development, Leadership Qualities, Technical Proficiency, Strategic Thinking, Communication
- Experience: 7+ years in software development, 3+ years in leadership.
- Type: Full-time
- Salary: $180,000 - $243,000
Salesforce
Salesforce is a customer relationship management (CRM) service that provides companies with an integrated platform to connect with their customers.
Portfolio Lead / Director, Customer Success Management - Public Sector
Chicago
- Skills: Customer Success, Portfolio Management, Team Leadership, Strategic Planning, Customer Health, Market Trends, Salesforce, Talent Management, Stakeholder Communication, Resource Allocation
- Experience: 8+ years
- Type: Full time
- Salary: $162,600 - $268,900
DraftWise
DraftWise is building an innovative knowledge platform for the legal industry. Our core product unlocks for the first time the years of historic legal contractā¦
Senior Customer Success Manager
Chicago
- Skills: customer success, SaaS, stakeholder management, onboarding, customer engagement, retention, expansion, legal industry, machine learning, data analytics
- Experience: 6+ years
- Type: Full-time
- Salary: $130K - $170K
Freshworks
Lead - Customer Engagement
Chicago
- Skills: Customer Engagement, Project Management, Implementation, Deployment, Cross-functional, Communication, Risk Management, Stakeholders, Project Plans, Software Services
Nutanix
Nutanix is dedicated to transforming customer experience and supporting a strategic transition to a subscription model.
Sr. Manager, Customer Experience (East)
Chicago
- Skills: customer success, customer experience, strategic leadership, team management, customer satisfaction, subscription model, stakeholder relationships, performance metrics, diversity and inclusion, technical capability
- Experience: 7 to 10 years in customer success or customer experience roles, with 3 to 5 years in a management position.
- Type: Remote
- Salary: USD $131,120 - $262,680 per year
Rewards Network
Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, anā¦
Contract Operations Specialist-Hybrid
Chicago
- Skills: client onboarding, customer service, operations, contract packages, data entry, cross functional collaboration, workflow management, attention to detail, issue resolution, documentation
- Experience: Minimum 2 years customer service or operations experience
- Type: Full-time
- Salary: $23.00-$26.45 per hour
Salesforce
Salesforce is a global leader in Customer Relationship Management (CRM) software, making it easier for businesses to connect with customers and drive sustainedā¦
Customer Success Product Adoption Director
Chicago
- Skills: customer success, product adoption, B2B SaaS, research strategy, data insights, competitive analysis, business value, executive presentation, collaboration, organizational agility
- Experience: 10+ years of experience in management consulting, preferably guiding customers in getting value from B2B SaaS products
- Type: Full-time
- Salary: $177,600 - $281,100
Zen Educate
Zen Educate is a technology company with an online platform that helps match schools with teaching staff (Substitute teachers, Paraprofessionals, etc.). By levā¦
Talent Acquisition Specialist
Chicago
- Skills: Talent Acquisition, Onboarding, Interviewing, Communication, Customer Success, Education, High-performing, Startup Environment, Technology, Flexibility
- Experience: Experience in customer service, customer success or inbound sales, or experience in education (former teachers looking for a new way to make an impact on education are encouraged to apply)
- Type: Full-time
- Salary: $51,000 OTE (uncapped)
Venteur
Venteur is dedicated to transforming healthcare in America, empowering individuals to control their healthcare benefits and offerings through a technology-led ā¦
Enterprise Account Manager
Chicago
- Skills: Account Management, Onboarding, Customer Relationships, Health Benefits, Change Management, Data Analysis, Project Management, Communication Skills, Customer Satisfaction, Tech Proficiency
- Experience: 3+ years managing enterprise customer relationships
- Type: Full-time
- Salary: $110,000 - $130,000 per year
AviaryAI
Aviary AI transforms the way financial services companies communicate with their customers by using AI technologies. It provides interactions that are human-liā¦
Founding Client Deployment & Success Lead
Chicago
- Skills: client onboarding, relationship management, technical troubleshooting, project management, client engagement, AI tools, SaaS products, support, analytics, communication skills
- Experience: Any (new grads ok)
- Type: Full-time
- Salary: $75K - $90K / 0.10% - 0.50%
Venteur
Venteur is dedicated to transforming healthcare in America by offering technology-led solutions that change how businesses provide health benefits, empowering ā¦
Customer Onboarding & Implementation Specialist
Chicago
- Skills: Onboarding, Customer Success, Platform Support, Health Benefits, Implementation, Client Training, Platform Configuration, Customer Experience, Data Management, Cross-functional Collaboration
- Experience: 3+ years customer-facing role, such as customer implementation, onboarding, or customer success/account management
- Type: Full-time
- Salary: $90,000 - $100,000 a year
Asana
Implementation Manager
Chicago
- Skills: deployment, onboarding, change management, customer success, adoption, training, project management, stakeholder, feedback, collaboration
- Experience: 3+ years experience in customer-facing consulting roles
ServiceNow
Customer Engagement Manager
Addison
- Skills: manage, customer, project, cross-functional, initiative, value, team, strategic, collaborate, mentor
Winnow
Winnow is a company dedicated to solving the problem of food waste through innovative technology, including internet of things tools and AI-based solutions. Foā¦
Customer Success Manager
Chicago
- Skills: food waste, technology, AI, customer success, project management, client relationship, food cost savings, food sustainability, client onboarding, multi-national
Engine
Engine is revolutionizing work travel with a modern travel platform that offers seamless booking options and flexible trip modifications.
Senior Revenue Enablement Specialist
Chicago
- Skills: onboarding, content management, enablement programs, project coordination, cross-functional projects, program management, tools support, communication, stakeholder management, collaboration
- Experience: 2+ years in sales enablement, revenue operations, L&D, or GTM support
- Salary: $75,000 to $100,000 with upside potential
Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.⢠Braze allows any marketer to collect and take action on any ā¦
Director of Support Engagement Lead
Chicago
- Skills: Customer Experience, Support Engagement, Leadership, Strategic Planning, Operational Excellence, Customer Success, Team Building, Resource Management, Business Challenges, Cross-functional Collaboration
- Experience: 8+ years in technical support, customer success, or related field, with at least 3 years in leadership or management
- Type: Full-time
- Salary: $144,100 - $160,100/year starting salary, with OTE between $169,500 - $188,300/year
Robinhood Markets
Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhoodā¦
CX Strategy Specialist
Chicago
- Skills: customer experience, change management, product launch, process improvement, stakeholder engagement, operator feedback, efficiency, cross-functional collaboration, data analysis, communication
- Experience: 4+ years of relevant experience
- Salary: $78,000 - $118,000 USD
ServiceNow
Sr. Manager of Customer Success
Addison
- Skills: Customer Success, Account Management, Client Relations, Business Planning, Customer Outcomes, Product Adoption, Renewals, Upsells, Leadership, Customer Satisfaction
Keeper Security
Keeper Security is transforming cybersecurity for people and organizations around the world. Keeperās affordable and easy-to-use solutions are built on a foundā¦
Customer Success Manager
Chicago
- Skills: Customer Success, Account Management, SaaS, Cybersecurity, Technical Knowledge, Salesforce.com, Enterprise Organizations, Problem Solving, Onboarding, Software Integrations
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Gong.io
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and busineā¦
Mid-Market Customer Success Manager
Chicago
- Skills: customer engagement, product adoption, gross dollar retention, account growth, customer advocacy, cross-functional collaboration, process improvements, customer centricity, value and ROI conversations, B2B SaaS
- Type: full_time
- Salary: {'min': 135000.0, 'max': None, 'period': 'annual', 'currency': 'USD'}
ProSight Financial Association
BAI and RMA have come together as ProSight Financial Association, a leading industry organization whose purpose is to empower financial services leaders to strā¦
Customer Success Manager
Chicago
- Skills: Customer Success, Client Engagement, Relationship Management, Data Analytics, Risk Management, Program Management, Customer Training, Operational Support, Financial Services, Engagement Strategies
- Type: full_time
- Salary: {'min': 120000.0, 'max': 150000.0, 'period': 'annual', 'currency': 'USD'}
aviahealth
Customer Success & Growth Manager
Chicago
- Skills: Customer Success, Growth Manager, Onboarding, Engagement, Buyer Intent Data, Digital Health, Relationship Management, Sales Collaboration, Churn Prevention, Seller Experience
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Crowell & Moring LLP
Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitratiā¦
Manager of Client Engagement
Chicago
- Skills: Client Engagement, Voice of the Client, Business Development, Client Service Teams, Data Analysis, Project Management, Microsoft Office, Training Curriculum, Legal Knowledge, Client Relationship Management
- Type: other
- Salary: {'min': 128000.0, 'max': 184000.0, 'period': 'annual', 'currency': 'USD'}
Voxel
Voxel is building the future of Computer Vision and Machine Learning for operations, risk, and safety. We use computer vision and AI to enable existing securitā¦
Customer Success Manager
Chicago
- Skills: Computer Vision, Machine Learning, Customer Success, Onboarding, Implementation, Value Realization, Operational Efficiency, Risk Detection, Hazard Detection, Customer Journey
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Asana
Asana helps teams orchestrate their work, from small projects to strategic initiatives.
Implementation Consultant
Chicago
- Skills: Implementation, Customer Success, Project Management, Workflows, Consulting, Customer Engagement, Change Management, Onboarding, Training Sessions, Stakeholder Communication
- Type: full_time
- Salary: {'min': 99000.0, 'max': 121000.0, 'period': 'annual', 'currency': 'USD'}
Paylocity
Paylocity creates software that enhances HR teams with innovative technology and best-in-class service. They are committed to providing a rewarding company culā¦
Client Onboarding Specialist
Schaumburg
- Skills: customer service, HCM implementation, data migration, data validation, Microsoft Excel, communication skills, project management, multitasking, attention to detail, problem-solving
- Type: full_time
- Salary: {'min': 24.0, 'max': None, 'period': 'hourly', 'currency': 'USD'}
Abridge
Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversationā¦
Partner Success Director, Strategic Accounts
Chicago
- Skills: healthcare, customer success, AI-powered platform, clinical documentation, enterprise health systems, communication skills, technical aptitude, problem-solving, CRM software, project management
- Type: full_time
- Salary: {'min': 140000.0, 'max': 170000.0, 'period': 'annual', 'currency': 'USD'}
Paylocity
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The compā¦
Manager Client Services Ops - Majors
Schaumburg
- Skills: Client Services, HR Technology, Employee Engagement, Payroll Software, Customer Retention, Team Management, Coaching, Problem-Solving, HCM, Onboarding
- Type: full_time
- Salary: {'min': 74000.0, 'max': 115000.0, 'period': 'annual', 'currency': 'USD'}
Cushman & Wakefield
C&W Services is a provider of integrated facility services, focusing on delivering a tailored approach to meet client needs.
Director, Client Success
Chicago
- Skills: Client Success Management, Client Relationship Management, Clientricity, Retention, Business Development, Leadership, Project Management, Collaborative, Stakeholder Engagement, Client Executive
- Type: full_time
- Salary: {'min': 131750.0, 'max': 155000.0, 'period': 'annual', 'currency': 'USD'}
Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.⢠Braze allows any marketer to collect and take action on any ā¦
Manager, Customer & Partner Training (AMER/LATAM)
Chicago
- Skills: customer engagement, training strategy, cross-functional, SaaS, virtual training, team development, performance metrics, customer onboarding, bilingual, partnerships
- Type: full_time
- Salary: {'min': 116600.0, 'max': 129500.0, 'period': 'annual', 'currency': 'USD'}
Nutanix
Sr. Manager, Customer Experience (East)
Chicago
- Skills: customer success, customer experience, subscription model, team management, stakeholder relationships, customer engagement, product roadmaps, technical skills, diversity and inclusion, SaaS
- Type: full_time
- Salary: {'min': 131120.0, 'max': 262680.0, 'period': 'annual', 'currency': 'USD'}
Salesforce
Customer Success Manager, Digital (Marketing Cloud)
Chicago
- Skills: Customer Success Management, Salesforce, SaaS, Technical Support, Digital Strategy, Stakeholder Engagement, Incident Management, Feature Adoption, Project Leadership, Cross-functional Teams
- Type: full_time
- Salary: {'min': 133400.0, 'max': 223700.0, 'period': 'annual', 'currency': 'USD'}
Paylocity
Paylocity is a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technologyā¦
Client Onboarding Specialist
Schaumburg
- Skills: client onboarding, HCM implementation, data migration, data mapping, data validation, customer experience, project management, Excel, system configuration, implementation support
- Type: full_time
- Salary: {'min': 24.0, 'max': None, 'period': 'hourly', 'currency': 'USD'}
HealthJoy
HealthJoy guides employees to affordable, high-quality healthcare by consolidating our clientsā health and wellness strategies into a simple, unified digital eā¦
Customer Success Manager
Chicago
- Skills: customer success, SaaS, healthcare, retention, account management, CRM software, upsell strategies, product adoption, consultative relationships, ROI
- Type: full_time
- Salary: {'min': 90000.0, 'max': 120000.0, 'period': 'annual', 'currency': 'USD'}