7 Workforce Management jobs in Charlotte.

Hiring now: Workforce Management Anal @ Figure, Resourcing Spec @ Capco, Workforce Management Anal @ Cognizant, Seasonal Labor Analyst @ Six Flags , Dir Of Workforce Manageme @ Renuity.Explore more at jobswithgpt.com.

🔥 Skills

workforce management (4) data analysis (3) staffing (3) scheduling (3) real-time adherence (2) contact center (2) performance metrics (2) customer operations (2) NICE/IEX WFM software (1) staffing levels (1)

📍 Locations

Charlotte (7)
🔍 Go to full job search

Figure

Workforce Management Analyst Charlotte
Skills & Focus: workforce management, real-time adherence, contact center, NICE/IEX WFM software, staffing levels, service targets, performance metrics, data analysis, operational efficiency, customer operations
About the Company: Figure is maximizing the value of homeownership in ways that benefit consumers and the industry alike. We’re helping homeowners tap their liquidity easily, eff…
Experience: 1-3 years of WFM experience in a contact center (preferably with 100+ agents)
Salary: Compensation Range: $51,900 - $64,900, Quarterly 25% Bonus Target
Type: Full-time
Benefits: Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents …

Capco

Resourcing Specialist Charlotte
Skills & Focus: staffing, workforce planning, talent management, consulting, financial services, capacity targets, business trends, hiring needs, internal processes, process optimization
About the Company: Capco is a young and growing firm focused on financial services consulting. They work on business design, technology implementation, and provide services to va…
Experience: 5+ Years
Benefits: medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, innovative work culture

Cognizant

Workforce Management Analyst Charlotte
Skills & Focus: mortgage, customer service, contact center, communication skills, problem-solving, multi-tasking, teamwork, documentation, relationship building, troubleshooting
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: Mortgage Industry Customer Support, Contact Center experience
Salary: $18.00 – $30.00 per hour
Type: Full-time
Benefits: Life & Disability Insurance, Group health dental & Wellness, Sick Leaves, 401(k) plan and contributions

Six Flags Entertainment Corporation

Seasonal Labor Analyst Charlotte
Skills & Focus: labor data, data analysis, report development, data trends, workforce management, data systems, collaboration, critical thinking, Microsoft Suite, attention to detail
Experience: Experience with data and/or labor analysis in hospitality or related industry
Workforce Scheduler- Seasonal Charlotte
Skills & Focus: scheduling, staffing, guest service, Excel, data management, attendance, safety guidelines, availability, background check, customer interaction
About the Company: Six Flags Entertainment Corporation is an equal opportunity employer.
Salary: $15 per hour
Type: Seasonal

Renuity

Director of Workforce Management Charlotte
Skills & Focus: workforce management, dialer management, staffing, scheduling, Five9, call center, performance analysis, data-driven decision-making, leadership skills, business intelligence
Experience: 7+ years
Type: Full time
Benefits: Full benefits package including health, vision, dental and 401k match up to 6% PTO and holidays.

Figure

Workforce Management Analyst Charlotte
Skills & Focus: workforce management, real-time adherence, scheduling, telephony systems, contact volume, resource allocation, performance metrics, staffing adjustments, data analysis, customer operations
About the Company: Figure is maximizing the value of homeownership in ways that benefit consumers and the industry alike. We’re helping homeowners tap their liquidity easily, eff…
Experience: 1-3 years of WFM experience in a contact center (preferably with 100+ agents)
Salary: Compensation Range: $51,900 - $64,900, Quarterly 25% Bonus Target, Equity Stock Options Package
Type: Full-time
Benefits: Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents …