Last updated: 2025-05-23

12 Technical And Product Support jobs in Cape Town.

Hiring now: Sr Technical Services Eng @ Impactcom, Intermediate Prod Support @ Electrum, System Admin Zendesk @ Nmi, Live Session Support @ 2U, Support Engr @ Ozow, Live Session Support @ 2U.Explore more at at jobswithgpt.com

🔥 Skills

technical support (6) customer support (6) communication skills (5) problem solving (4) Technical Support (3) technical troubleshooting (3) online technologies (3) interpersonal skills (3) integration (2) troubleshooting (2)

📍 Locations

Cape Town (12)

impact.com

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and…

Senior Technical Services Engineer

Cape Town

  • Skills: technical support, integration, troubleshooting, customer success, problem solving, web application, data analysis, client interaction, technical solutions, SaaS
  • Experience: 5+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing role.

Electrum

Electrum is the next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since 201…

Intermediate Product Support Engineer

Cape Town

  • Skills: Technical Support, Payment Processing, Linux Administration, MySQL, Software Development, Networking Skills, AWS, Customer Support, ITIL Environment, APIs
  • Experience: 3 - 5 years of support experience/systems engineering experience; 3 years’ experience in Software Development

NMI

NMI enables our partners with choice and challenges the one-size-fits-all approach to payments. We’re the platform that powers success for innovative tech crea…

System Administrator (Zendesk)

Cape Town

  • Skills: System Administrator, Zendesk, customer support, technical support, system administration, documentation, compliance, user support, data integrity, employee wellbeing

2U

2U, Inc. is a digital transformation partner of choice to non-profit colleges and universities delivering high-quality online education at scale.

Live Session Support

Cape Town

  • Skills: Live Session Support, technical troubleshooting, customer service, faculty training, online technologies, Zoom, learning management systems, communication skills, interpersonal skills, proactive
  • Experience: Minimum of 1 year experience in a service-oriented, customer support or related role.
  • Type: Full-time

Ozow

Support Engineer

Cape Town

  • Skills: Technical Support, API, System Integration, Payment Gateway, Troubleshooting, Dev Tools, Customer Service, Core Values, Remote Desktop Applications, Help Desk Software
  • Experience: 1-3 years as a Technical Support Agent

2U, Inc.

2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corpor…

Live Session Support

Cape Town

  • Skills: customer support, technical troubleshooting, effective teaching, faculty experience, communication skills, interpersonal skills, online technologies, training, adaptability, problem solving
  • Experience: A minimum of 1 year experience in a service-oriented, customer support or related role
  • Type: Full-time

Ozow

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, an…

Technical Operations Manager

Cape Town

  • Skills: technical support, incident management, customer support, team leadership, CRM systems, process documentation, escalated technical issues, project management, communication skills, continuous improvement
  • Experience: 3+ years of proven team leadership experience running support functions (inclusive of people management); 5+ years in customer support and technical support.
  • Type: Full-time