7 Technical And Product Support jobs in Cape Town.

Hiring now: Customer Solutions Spec @ Impactcom, Customer Support Spec @ Impact, Technical Ops Mgr @ Ozow, Live Session Support @ 2U, Intermediate Prod Support @ Electrum.Explore more at jobswithgpt.com.

🔥 Skills

data analysis (3) troubleshooting (3) communication skills (3) customer support (2) technical troubleshooting (2) SaaS (2) partnership management (2) technical support (2) customer success (2) technical solutions (2)

đź“Ť Locations

Cape Town (7)
🔍 Go to full job search

Impact.Com

Customer Solutions Specialist Cape Town
Skills & Focus: customer support, technical troubleshooting, SaaS, partnership management, affiliates, user experience, data analysis, API, JavaScript, work autonomy
About the Company: At impact.com, we are passionate about our people, our technology, and are obsessed with customer success. We are the world’s leading partnership management pl…
Experience: 2+ years experience in Front End web development and Technical Customer Support
Type: Full-time
Benefits: Hybrid, Casual work environment; Responsible PTO policy; Training & Development; Medical Aid and Provident Fund; Restri…
Senior Technical Services Engineer Cape Town
Skills & Focus: technical support, integration, troubleshooting, customer success, problem solving, web application, data analysis, client interaction, technical solutions, SaaS
About the Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and…
Experience: 5+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing role.
Benefits: Hybrid, Casual work environment, Responsible PTO policy, Training & Development, Medical Aid and Provident Fund, Restri…
Senior Technical Services Engineer Cape Town
Skills & Focus: integration support, technical troubleshooting, customer success, partnership management, SQL, web application development, Python, technical solutions, client onboarding, data analysis
About the Company: impact.com is the world’s leading partnership management platform, transforming the way businesses manage and optimize various types of partnerships using cutt…
Experience: 5+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing role.
Type: Full-time
Benefits: Hybrid, Casual work environment; Responsible PTO policy; Training & Development; Medical Aid and Provident Fund (Group …

Impact

Customer Support Specialist Cape Town
Skills & Focus: customer experience, support, communication skills, technical concepts, troubleshooting, collaboration, product expert, strategic projects, curiosity, independent contributor
About the Company: Impact is the global leader in Partnership Automation, working with innovative brands to help them manage their online affiliate, influencer, brand to brand, a…
Experience: Experience working primarily in a customer-facing role
Type: Full-time
Benefits: Casual work environment, including working from home, Flexible work hours, Unlimited PTO policy, 6 month paternity/mate…

Ozow

Technical Operations Manager Cape Town
Skills & Focus: technical support, incident management, customer support, team leadership, CRM systems, process documentation, escalated technical issues, project management, communication skills, continuous improvement
About the Company: Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, an…
Experience: 3+ years of proven team leadership experience running support functions (inclusive of people management); 5+ years in customer support and technical support.
Type: Full-time

2u

Live Session Support Cape Town
Skills & Focus: support, faculty, students, technology, troubleshooting, training, customer-focused, communication skills, interpersonal skills, technical proficiency
About the Company: 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities, delivering high-quality online education at scale…
Experience: 1 year
Type: Full-time
Benefits: 2 complimentary Getsmarter short courses per year, subsidised medical aid with Discovery Health Medical Scheme, 4% 2U c…

Electrum

Intermediate Product Support Engineer Cape Town
Skills & Focus: Technical Support, Payment Processing, Linux Administration, MySQL, Software Development, Networking Skills, AWS, Customer Support, ITIL Environment, APIs
About the Company: Electrum is the next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since 201…
Experience: 3 - 5 years of support experience/systems engineering experience; 3 years’ experience in Software Development
Benefits: Flexibility around core working hours; Daily cooked lunches; Team socialising and outings.