10 Operations Management jobs in Cape Town.

Hiring now: Team Lead @ Supportyou, Head Of Quality Function @ Wns, Sr Management Ops @ Wns Global, Midlevel Ops Associate @ Mr D, Ops Lead @ Yassir, Team Leader @ Not Provid, Sr Contact Centre Mgr Uti @ Wnsglobals.Explore more at jobswithgpt.com.

🔥 Skills

leadership (4) coaching (4) compliance (4) customer experience (4) continuous improvement (4) performance management (3) commercial acumen (3) cost management (2) change management (2) Customer Experience (2)

đź“Ť Locations

Cape Town (10)
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Supportyourapp

Team Lead Cape Town
Skills & Focus: leadership, team objectives, coaching, performance management, compliance, KPI monitoring, queue management, customer support, analytical skills, training
About the Company: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work…
Experience: 1–3 years of experience in training lead role
Salary: Compensation in USD
Type: Full-time
Benefits: Flexible schedule, Opportunity to work fully remotely, Inclusive international environment, Good bonuses for referring …

Wns

Head of Quality Function Cape Town
Skills & Focus: quality assurance, customer experience, QA assessments, call center operations, performance management, team development, client metrics, actionable insights, operational efficiency, BPM
About the Company: WNS is a global leader in business process management (BPM), providing an extensive range of services to clients in various industries.

Wns Global Services

Senior Management - Operations Cape Town
Skills & Focus: leadership, customer experience, cost management, profitability management, team building, compliance, continuous improvement, coaching, commercial acumen, planning and organization
About the Company: WNS Global Services is a leading provider of business process management (BPM) services, offering customer acquisition, customer care, finance and accounting, …
Experience: Senior management experience in operations
Type: Full-time

Wns

Senior Management Position Cape Town
Skills & Focus: leadership, customer experience, operational management, contractual performance, commercial acumen, change management, coaching skills, planning skills, organizational skills, continuous improvement

Mr D

Mid-Level Operations Associate Cape Town
Skills & Focus: Operations Manager, Data Analysis, Operational Efficiency, Customer Experience, Cross-functional Teams, Performance Bottlenecks, Mentorship, Emergencies Management, Advanced Excel, SQL
About the Company: Mr D, a division of the Takealot Group is looking for a highly talented Mid-Level Operations Associate to join our team in Cape Town. We are a young, dynamic, …
Experience: At least 3 years’ of experience in operations, particularly in e-commerce, logistics, supply chain, or a related fast-paced industry.
Salary: Market-related, Total Remuneration Package
Type: Full-time
Benefits: Flexible Total Remuneration Package, online learning opportunities, social events, birthday leave, confidential counsel…

Wns

Operations Trainer Cape Town
Skills & Focus: training delivery, new starter training, refresher training, product training, technical training, skills assessments, compliance, administration, learner records, operational skills matrix
About the Company: WNS is a global business process management company that provides a range of services including operations training.
Senior Management Role Cape Town
Skills & Focus: customer experience, performance management, cost management, leadership, coaching, continuous improvement, compliance, change management, commercial acumen, planning and organizational skills

Yassir

Operations Lead Cape Town
Skills & Focus: operations, documentation, efficient systems, analytical, ROI-focused, business objectives, planning, multi-tasking, problem solver, customer engagement
About the Company: Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, M…
Experience: Previous experience in operations management, preferably in a direct-to-consumer or B2B service
Type: Full-time

Not Provided

Team Leader Cape Town
Skills & Focus: team leadership, customer centric, high-performance culture, management of people, metrics, projects, revenue generation, business retention, continuous improvement, coaching
About the Company: Not Provided
Experience: Experienced TL's
Salary: Not Provided
Type: Not Provided
Benefits: Not Provided

Wnsglobalservices144

Senior Contact Centre Manager - Utilities Cape Town
Skills & Focus: Operational Delivery, Stakeholder Management, People Management, Compliance, Performance, Innovation, Continuous Improvement, Customer Experience, Coaching, Team Leadership