11 Customer Support And Experience jobs in Cape Town.

Hiring now: Client Success Exec @ Houst, Asst Mgr Ops @ Wns, Online Fashion Asst @ Superbalis, Customer Support Spec @ Impact, Live Session Support @ 2U, Customer Sales Consultant @ Hearcom, Lead Associate @ Financing , Customer Implementation S @ Knowbe4, Customer Service Team Lea @ Not Specif.Explore more at jobswithgpt.com.

🔥 Skills

customer service (5) communication skills (4) troubleshooting (3) customer experience (3) problem-solving (2) team collaboration (2) support (2) collaboration (2) customer-focused (2) interpersonal skills (2)

📍 Locations

Cape Town (11)

Houst

Skills & Focus: customer service, excellent communication skills, troubleshooting, cross-functional teams, customer retention, problem-solving, vacation rentals, G-Suite, multi-tasking, project management
Experience: Previous experience in a customer service environment or account management is preferable.
Salary: R12,000- R15,000 pm
Benefits: 23 days paid holiday days (plus public holidays), an extra day off for your birthday, employee discounts, Pawternity, L…

Wns

Skills & Focus: KPI, Stakeholder Management, Data Interpretation, Customer Centric, Performance Management, HR Process Knowledge, Analytical Thinking, Report Writing, BPO Industry, Management Skills

Superbalist.Com

Skills & Focus: customer service, communication skills, problem-solving, team collaboration, fast-paced, tech-savvy, customer experience, process improvements, customer satisfaction, flexible schedule
About the Company: Superbalist.com is a fast growing online fashion business based in South Africa, focused on high performance and collaborative culture.
Experience: Minimum of 6 -12 months customer service experience

Impact

Skills & Focus: customer experience, support, communication skills, technical concepts, troubleshooting, collaboration, product expert, strategic projects, curiosity, independent contributor
About the Company: Impact is the global leader in Partnership Automation, working with innovative brands to help them manage their online affiliate, influencer, brand to brand, a…
Experience: Experience working primarily in a customer-facing role
Type: Full-time
Benefits: Casual work environment, including working from home, Flexible work hours, Unlimited PTO policy, 6 month paternity/mate…

2u

Skills & Focus: support, faculty, students, technology, troubleshooting, training, customer-focused, communication skills, interpersonal skills, technical proficiency
About the Company: 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities, delivering high-quality online education at scale…
Experience: 1 year
Type: Full-time
Benefits: 2 complimentary Getsmarter short courses per year, subsidised medical aid with Discovery Health Medical Scheme, 4% 2U c…

Hear.Com

Skills & Focus: customer service, sales, hearing aids, consultation, healthcare, customer journey, telephonic, relationship building, empathy, communication
About the Company: hear.com is one of the fastest-growing health-technology companies ever, aiming to provide high-quality hearing care to anyone, anywhere. They focus on transfo…
Experience: 2+ years experience in healthcare or other consumer-facing sales
Type: Full-time
Benefits: Excellent salary package with entrepreneurial incentives, hybrid office model, focus on growth, coaching and training, …

Financing Institution

Skills & Focus: customer service, contact center, service level agreements, issue resolution, technical expert, Prodigy loan product, service delivery, high quality, team collaboration, customer experience
About the Company: A financing institution with a platform that enables financing for international postgraduate students at the world’s best universities, delivering competitive…
Type: Full-time

Houst

Skills & Focus: Client Support, Relationship Management, Problem-Solving, Customer-Centric, Time Management, CRM Systems, Property Listing Management, Data Analysis, Google Workspace, Communication Tools
Salary: R12,000- R15,000 pm
Benefits: 23 days paid holiday days (plus public holidays), An extra day off for your birthday, Employee discounts, Pawternity, L…

Knowbe4

Skills & Focus: onboarding, implementation, customer success, CRM, communication, time management, organization, technical support, customer service, collaboration
About the Company: KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around …
Experience: Associate’s Degree or equivalent work experience and education preferred
Benefits: We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition r…

2u

Skills & Focus: customer support, technical troubleshooting, online technologies, training faculty, live classroom sessions, service-oriented, customer-focused, adult learning strategies, communication skills, interpersonal skills
About the Company: 2U is the parent company of edX, a leading global online learning platform. We partner with more than 230 colleges, universities, and corporate partners to pro…
Experience: Minimum of 1 year experience in a service-oriented, customer support or related role.
Type: Full-time
Benefits: Comprehensive benefits including medical aid, pension fund contribution, generous leave policy, and employee assistance…