8 Customer Success Management jobs in Cape Town.

Hiring now: Small Biz Spec @ Xero, Customer Success Adoption @ Knowbe4, Dir Student Success @ 2U, Customer Partner Success @ Ozow, Associate Onboarding Succ @ Impactcom.Explore more at jobswithgpt.com.

🔥 Skills

onboarding (2) account management (2) customer success (2) communication skills (2) project management (2) student success (2) stakeholder management (2) cross-functional collaboration (2) data-driven decisions (2) retention strategies (2)

đź“Ť Locations

Cape Town (8)
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Xero

Small Business Specialist Cape Town
Skills & Focus: customer conversion, retention activities, onboarding, feature usage, product knowledge, customer insights, proactive communication, customer experience, sales lifecycle, efficiencies

Knowbe4

Customer Success Adoption Specialist Cape Town
Skills & Focus: product adoption, customer training, account management, cybersecurity, customer success, ChurnZero, communication skills, project management, technical aptitude, strategic partnership
About the Company: KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around …
Experience: 2 yrs CS/account management/support/customer-facing experience
Benefits: We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition r…

2u

Director, Student Success Cape Town
Skills & Focus: student success, stakeholder management, cross-functional collaboration, data-driven decisions, retention strategies, customer service, team management, budget oversight, performance metrics, professional development
About the Company: At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver worl…
Experience: 5-7 years of experience directly related to the duties and responsibilities specified.
Type: Full-time
Benefits: Comprehensive benefits including subsidised medical aid, pension contribution, employee assistance program, and generou…

Knowbe4

Customer Success Manager (Enterprise) Cape Town
Skills & Focus: Customer Success, Enterprise Accounts, Client Relations, Security Awareness, Onboarding, Account Management, IT Systems, Training, Product Adoption, CRM
About the Company: KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around …
Experience: Experience managing accounts with complex IT systems; Experience managing accounts with 1000+ employees.
Type: Full-time
Benefits: Company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursem…

Ozow

Customer (Partner) Success Manager Cape Town
Skills & Focus: Account Management, Customer Success, Client Relationship, Problem Resolution, Strategic Planning, Training, Data Analysis, Client Engagement, Collaboration, Fintech
About the Company: Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, an…
Experience: 2+ years of experience in account management or a customer-facing role (preferably in software/fintech)
Type: Full-time
Benefits: Healthy breakfast, lunches and snacks, Monthly team connects, On-site Barista, Birthday Leave, Medical aid subsidy (per…

Impact.Com

Associate Onboarding Success Manager Cape Town
Skills & Focus: Onboarding, Client relationship, Customer success, Project management, Digital marketing, Partnerships, Technical setups, Conflict resolution, Time management, Customer obsessed
About the Company: impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including tra…
Experience: 3+ years of client-facing experience
Type: Hybrid
Benefits: Hybrid, Casual work environment, Responsible PTO policy, Training & Development, Medical Aid and Provident Fund, Restri…

2u

Director, Student Success Cape Town
Skills & Focus: student success, stakeholder management, team management, program performance, retention strategies, cross-functional collaboration, customer service, data-driven decisions, metrics, strategic leader
About the Company: At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver worl…
Experience: 5-7 years of experience directly related to the duties and responsibilities specified.
Type: Full-time
Benefits: 2 complimentary Getsmarter short courses per year, Subsidised medical aid with Discovery Health Medical Scheme, 4% 2U c…

Impact.Com

Associate Onboarding Success Manager Cape Town
Skills & Focus: onboarding, client relationship, customer success, project management, digital marketing, account management, training, communication skills, problem-solving, initiative
About the Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and…
Experience: 3+ years of client-facing experience
Benefits: Hybrid, Casual work environment, Responsible PTO policy, Training & Development, Medical Aid and Provident Fund, Restri…