Last updated: 2025-11-13
12 Customer Success Management jobs in Cape Town.
Salesworx
Our Client is a South African fintech company, pioneering the future of payments. They are a passionate and collaborative team of developers, engineers, vision…
Cape Town
- Skills: fintech, sales, customer success, marketing, merchant growth, account management, strategic planning, reporting tools, CRM, remotely
- Level: mid
- Type: full_time
HyperionDev
HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work w…
Cape Town
- Skills: student support, ticket management, customer success, data analysis, retention strategies, academic advising, enrollment processes, shift-based support, edtech, coding bootcamps
- Level: mid
- Type: full_time
KnowBe4
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers ov…
Cape Town
- Skills: customer success, cybersecurity, ChurnZero, product adoption, customer engagement, workforce training, email campaigns, account management, product policies, technical analysis
- Level: mid
- Type: full_time
Ozow
Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, an…
Cape Town
- Skills: fintech, client success, payment innovation, merchant retention, strategic account management, data-driven decisions, business growth, stakeholder engagement, performance insights, collaboration
- Level: senior
- Type: full_time
Alorica
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s …
Cape Town
- Skills: customer service, call center, leadership, coaching, product knowledge, team performance, problem solving, communication, multi-tasking, customer retention
- Level: mid
- Type: full_time
NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to …
Cape Town
- Skills: customer success, B2B, relationship management, customer onboarding, customer satisfaction, performance metrics, process improvement, cross-department collaboration, customer feedback, training and development
- Level: mid
- Type: full_time
Ozow
Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, an…
Cape Town
- Skills: client success, merchant retention, strategic leadership, payment innovation, digital transformation, account planning, cross-sell, upsell, performance management, relationship excellence
- Level: senior
- Type: full_time
KingMakers
KingMakers is a proudly African company shaping the future of sports and iGaming entertainment across the continent. Since 2018, we’ve been building platforms …
Cape Town
- Skills: Retention Strategy, Lifecycle Frameworks, Data-Led Decision Making, Cross-Functional Collaboration, Customer Value, Promotional Governance, Market Understanding, Leadership, Analytics, Commercial Growth
- Level: senior
- Type: full_time
ooba
ooba is in the business of home ownership. We exist to enable our customers to increase their wealth, happiness, and security through the home ownership dream.
Cape Town
- Skills: operational management, customer experience, service contracts, technology integration, stakeholder management, continuous improvement, project management, data analysis, negotiating, change management
- Level: mid
- Type: full_time
Boldr
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities arou…
Cape Town
- Skills: Client Experience Management, Performance Management, Team Leadership, SaaS Support, CRM Systems, Customer Acquisition, Training and Development, Problem Solving, Cloud Applications, Data Science
- Level: mid
- Type: full_time
Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important…
Cape Town
- Skills: Customer Success, Cloud Computing, Linux OS, Open Source, Networking, Agile Methodologies, Data Applications, Project Management, Customer Advocacy, Sales Collaboration
- Level: senior
- Type: full_time
Xero
At Xero, we’re here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with …
Cape Town
- Skills: conversion, retention, onboarding, customer experience, sales, lifecycle, customer insights, process improvement, feature usage, stakeholder engagement
- Level: entry
- Type: full_time