12 Customer Onboarding And Success jobs in Cape Town.

Hiring now: Small Biz Spec @ Xero, Customer Success Adoption @ Knowbe4, Customer Solutions Spec @ Impactcom, Partner Onboarding Associ @ Takealotco, Proj Mgr @ Electrum, Customer Partner Success @ Ozow, Onboarding Analyst @ Bvnk.Explore more at jobswithgpt.com.

🔥 Skills

onboarding (4) customer success (4) Customer Success (3) Onboarding (3) communication skills (2) project management (2) SaaS (2) Client Engagement (2) implementation (2) Account Management (2)

đź“Ť Locations

Cape Town (12)
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Xero

Small Business Specialist Cape Town
Skills & Focus: customer conversion, retention activities, onboarding, feature usage, product knowledge, customer insights, proactive communication, customer experience, sales lifecycle, efficiencies

Knowbe4

Customer Success Adoption Specialist Cape Town
Skills & Focus: product adoption, customer training, account management, cybersecurity, customer success, ChurnZero, communication skills, project management, technical aptitude, strategic partnership
About the Company: KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around …
Experience: 2 yrs CS/account management/support/customer-facing experience
Benefits: We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition r…

Impact.Com

Customer Solutions Specialist Cape Town
Skills & Focus: Customer Support, SaaS, Partnership Management, Technical Troubleshooting, Client Engagement, Platform Usage, Operational Efficiency, Cross-functional Projects, Account Setup, User Experience
About the Company: impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including tra…
Experience: 2+ years experience in one of the following: Front End web development and Technical Customer Support
Benefits: Hybrid, Casual work environment; Responsible PTO policy; Training & Development; Medical Aid and Provident Fund; Restri…
Implementation Engineer Cape Town
Skills & Focus: SaaS, implementation, digital marketing, integration, technical solutions, client solutions, onboarding, troubleshooting, web technologies, customer success
About the Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and…
Experience: 2-4 years working in a tech-focused role at a digital marketing or technology focused company
Type: Hybrid
Benefits: Hybrid, Casual work environment, Responsible PTO policy, Training & Development, Medical Aid and Provident Fund, Restri…

Knowbe4

Customer Success Manager (Enterprise) Cape Town
Skills & Focus: Customer Success, Enterprise Accounts, Client Relations, Security Awareness, Onboarding, Account Management, IT Systems, Training, Product Adoption, CRM
About the Company: KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around …
Experience: Experience managing accounts with complex IT systems; Experience managing accounts with 1000+ employees.
Type: Full-time
Benefits: Company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursem…

Takealot.Com

Partner Onboarding Associate Cape Town
Skills & Focus: Onboard, restaurant partners, data accuracy, prioritize workloads, Excel, Google sheets, Microsoft Office, communication skills, e-commerce, project oriented
About the Company: Mr D, a division of the Takealot Group, is looking for a highly talented Partner Onboarding Associate to join our team.
Experience: 1 to 2 years in e-commerce or a similar role
Salary: market-related, Total Remuneration Package
Type: Full-time
Benefits: Online Learning, Birthday leave, Confidential counselling, legal support and financial guidance, Free parking

Electrum

Project Manager Cape Town
Skills & Focus: project management, customer success, software projects, B2B, stakeholders, delivery, budget management, communication, relationship management, financial services
About the Company: Electrum is an exciting B2B tech company. We partner with some of South Africa’s biggest household names, enabling them to open up their customers’ access to p…
Experience: 7+ years experience as a project manager on software projects
Benefits: Career growth, Transparency, Autonomy, Shared Vision, Work-life balance, Flexible work hours, Daily cooked lunches, Tea…

Impact.Com

Customer Engineering & Enablement Agent Cape Town
Skills & Focus: Customer Success, implementations, onboarding, data analytics, automating workflows, SQL, Looker, API, data visualization, technical documentation
About the Company: impact.com is the world’s leading partnership management platform, transforming the way businesses manage and optimize all types of partnerships, including tra…
Benefits: Hybrid, Casual work environment; Responsible PTO policy; Training & Development; Medical Aid and Provident Fund; Restri…

Ozow

Customer (Partner) Success Manager Cape Town
Skills & Focus: Account Management, Customer Success, Client Relationship, Problem Resolution, Strategic Planning, Training, Data Analysis, Client Engagement, Collaboration, Fintech
About the Company: Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, an…
Experience: 2+ years of experience in account management or a customer-facing role (preferably in software/fintech)
Type: Full-time
Benefits: Healthy breakfast, lunches and snacks, Monthly team connects, On-site Barista, Birthday Leave, Medical aid subsidy (per…

Bvnk

Onboarding Analyst Cape Town
Skills & Focus: Onboarding, Compliance, Fintech, Payments, Risk Management, Customer Service, Due Diligence, Corporate Customers, Remote, Communication Skills
About the Company: BVNK is a next-generation payments platform for global businesses. We bridge the gap between traditional and digital finance to make payments borderless, insta…
Experience: Minimum 1 years’ experience in corporate(B2B) customer service, onboarding, or compliance within the payments, forex, or fintech industry
Benefits: Fair and competitive salary, meaningful ownership in the business through employee option scheme, flexible working hour…

Knowbe4

Customer Implementation Specialist Cape Town
Skills & Focus: onboarding, implementation, customer success, CRM, communication, time management, organization, technical support, customer service, collaboration
About the Company: KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around …
Experience: Associate’s Degree or equivalent work experience and education preferred
Benefits: We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition r…

Impact.Com

Associate Onboarding Success Manager Cape Town
Skills & Focus: Onboarding, Client relationship, Customer success, Project management, Digital marketing, Partnerships, Technical setups, Conflict resolution, Time management, Customer obsessed
About the Company: impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including tra…
Experience: 3+ years of client-facing experience
Type: Hybrid
Benefits: Hybrid, Casual work environment, Responsible PTO policy, Training & Development, Medical Aid and Provident Fund, Restri…