Skills & Focus: Workforce Management, Real-Time Analysis, Forecasting, Scheduling, Call Monitoring, KPI Ownership, Data-driven, Staffing needs, Communication, Analytical skills
About the Company: Momentum Solutions Egypt is a dynamic office located in New Cairo, Egypt. We deliver top-tier customer care, sales support, and a growing range of business sol…
Experience: A minimum of 2 years experience as WFM/RTA in a contact center environment.
Type: Full-time
Benefits: Competitive Earnings, Collaborative Team, Growth Opportunities