9 Technical And Product Support jobs in Bucharest.

Hiring now: Prod Support Sr Engr @ Sophos, Dir Of Technical Support @ Snyk, Level 2 Customer Support @ Epay, Support Engagement Lead @ Braze, Application Support Spec @ Wpp, It Biz Application Suppor @ Ubisoft.Explore more at jobswithgpt.com.

🔥 Skills

SQL (3) technical support (3) customer service (2) customer support (2) SaaS (2) problem-solving (2) communication skills (2) collaboration (2) customer experience (2) documentation (2)

đź“Ť Locations

Bucharest (9)
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Sophos

Product Support Senior Engineer Bucharest
Skills & Focus: software support, UNIX/Linux, Security Endpoint solutions, AWS, Kubernetes, automation, scripting, networking, technical documentation, customer service
About the Company: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing …
Experience: Minimum of 5 years of software product support experience
Type: Full-time
Benefits: Comprehensive Healthcare Programs, Generous Leave of Absence for New Parents and Caregivers

Snyk

Director of Technical Support Bucharest
Skills & Focus: Enterprise Technical Support, Application Security, DevSecOps, Customer Experience, Technical Roadmap, Quality Metrics, Mentorship, Customer-first Culture, Security Best Practices, Continuous Improvement
About the Company: Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, con…
Experience: 8+ years in Enterprise Technical Support
Benefits: Flexible working hours, work-from-home allowances, generous vacation, health benefits, life insurance, and retirement p…

Epay

Level 2 Customer Support Specialist Bucharest
Skills & Focus: SQL, Technical Support, Incident Management, Customer Service, Troubleshooting, Documentation, Change Control Process, Multitasking, Electronic Payments, Teamwork
About the Company: Epay provides payment systems and services, focusing on customer support for electronic payments.
Experience: Experience in Technical Helpdesk Support or Software Testing preferred
Type: Full-time
Benefits: Hybrid work model, Medical clinic subscription, Meal tickets, Professional and international working environment, Oppor…

Braze

Support Engagement Lead Bucharest
Skills & Focus: customer support, technical advocacy, SaaS, problem-solving, communication skills, account management, collaboration, API integration, SQL, customer experience
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 3-6 years of client-facing experience working in SaaS company with 2-3 years working in Technical Support and at least 1-2 years account management experience
Type: Hybrid
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Wpp

Application Support Specialist Bucharest
Skills & Focus: technical support, application support, client communication, debugging, regression testing, SLA management, JIRA, Zendesk, ITIL, Adtech
About the Company: WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.
Experience: Minimum of three years' experience providing technical support for enterprise-level applications and technologies.
Type: Hybrid

Braze

Team Lead, One-Time Services Bucharest
Skills & Focus: Service Delivery Managers, Solutions Architects, customer experience, team management, technical implementation, project management, customer projects, SDK, API, problem solver
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 5+ years in roles such as implementation consultant, solutions architect, business analyst, support specialist or customer success professional; 1-2+ years of team leadership experience.
Type: Full-time
Benefits: Competitive compensation, Retirement and Employee Stock Purchase Plans, Flexible paid time off, Comprehensive benefits …

Ubisoft

IT Business Application Support Bucharest
Skills & Focus: support, HRIS, functional support, technical support, troubleshooting, SQL, documentation, user education, application performance, customer service
About the Company: Join the IT Business Application domain of Ubisoft, working particularly in the Workforce Administration Product Team, focused on delivering reliable, efficien…

Braze

Support Engagement Lead Bucharest
Skills & Focus: customer engagement, technical support, SaaS, communication skills, problem solving, customer success, technical relationship, support experience, case management tools, APIs
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 3-6 years of client-facing experience working in SaaS company with 2-3 years in Technical Support and at least 1-2 years account management experience
Type: Full-time
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Snyk

Technical Support Engineer Bucharest
Skills & Focus: customer support, technical issues, communication, problem-solving, security, open source software, GitHub, collaboration, documentation, support processes
About the Company: Snyk is a developer security platform that enables teams to find, prioritize, and fix security vulnerabilities in code, containers, and cloud infrastructure.
Benefits: Flexible working hours, generous vacation and wellness time off, health benefits, and retirement/pension programs.