26 Customer Service And Support jobs in Bristol.

Hiring now: Service Delivery Mgr @ Sbs, Contact Centre Customer S @ Medina Foo, Customer Service Exec @ Tandem, Collections Agent @ Monzo, Customer Service Team Mem @ Starling B, Quality Assurance Asst @ Future, Customer Support Parttime @ Capital On, Customer Service Advisor @ Gocompare, Customer Service Rep @ Dominos, Customer Success Consulta @ Sos.Explore more at jobswithgpt.com.

🔥 Skills

customer service (14) communication skills (9) communication (8) problem solving (7) social media (5) data entry (4) complaints (4) inbound calls (4) contact centre (4) Customer Service (3)

📍 Locations

Cardiff (19) Newport (4) Yate (1) Burnham-on-Sea (1) Bath (1)
🔍 Go to full job search

Sbs

Service Delivery Manager Yate
Skills & Focus: Service Delivery, Client Interaction, Operational Support, Customer Service, Contractual Terms, Service Level Agreement, Documentation, Client Goals, Account Management, Client Health
Salary: Competitive salary
Type: Full-time

Medina Foodservice

Contact Centre – Customer Support Advisor Newport
Skills & Focus: customer service, orders, collections, data entry, KPI’s, communication, problem solving, customer relationships, queries, complaints
About the Company: At Medina Foodservice we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world. …
Experience: Previous office/customer service environment required
Salary: £17,472
Type: Part-time
Benefits: Huge discount on all sorts of lovely food and award-winning products, Generous holiday allowance, Recognition awards an…
Customer Support Advisor Newport
Skills & Focus: customer service, orders, data entry, KPI, communication, problem solving, detail, customer relationships, queries, field-based Sales Executives
About the Company: At Medina Foodservice we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world. …
Experience: Previous office/customer service environment required
Salary: £13.44 PH
Type: Part-time
Benefits: Huge discount on all sorts of lovely food and award-winning products, Generous holiday allowance, Recognition awards an…
Customer Support Advisor Newport
Skills & Focus: customer service, orders, communication, problem solving, data entry, KPI’s, customer relationships, complaints, mailbox maintenance, internal departments
About the Company: At Medina Foodservice we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world. …
Experience: Previous office/customer service environment required
Salary: £13.44 Per Hour
Type: Part-time
Benefits: Huge discount on all sorts of lovely food and award-winning products, Generous holiday allowance, Recognition awards an…

Tandem

Customer Service Executive Cardiff
Skills & Focus: customer service, complaints handling, financial services, regulatory compliance, customer engagement, vulnerability assessment, arrears management, FCA regulations, TCF principles, contractual obligations
About the Company: Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow spend, and share – all while nurturing our planet, our people …
Experience: Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.
Salary: £24,500 per annum and up to 20% bonus and benefits
Type: Contract
Benefits: 25 days annual leave plus 8 days Bank Holiday, 1 day off for birthday or religious event, buy/sell 5 days holiday, heal…

Monzo

Collections Agent Cardiff
Skills & Focus: Collections, Debt Recovery, Customer Support, Communication Skills, Regulatory Obligations, Decisioning Process, Compassion, In-app Chat, Credit File, Problem Solving
About the Company: Monzo is on a mission to make money work for everyone, waving goodbye to complicated traditional banking. With a history of creating magical moments for custom…
Experience: Prior experience in Collections or Debt Recovery
Salary: £24,750 to £27,250 + stock options
Type: Full-time
Benefits: Learning budget of £1,000 a year for books, training courses, and conferences; remote working; variety in shift pattern…

Tandem

Collections Advisor / Arrears Executive Cardiff
Skills & Focus: Financial services, Customer service, Arrears management, Regulatory compliance, Customer complaints, Vulnerable customers, Forbearance options, Mortgage products, Communication, Operational standards
About the Company: Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow spend, and share – all while nurturing our planet, our people …
Salary: up to £29,000 and up to 20% bonus and benefits
Benefits: 25 days annual leave plus 8 days Bank Holiday, 1 celebration day off for your birthday or additional religious calendar…

Starling Bank

Customer Service Team Member Cardiff
Skills & Focus: customer service, communication skills, problem solving, inbound calls, live chat, social media, team environment, customer complaints, training, contact centre
About the Company: We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a h…
Experience: Not specified, but comfort in customer service is required.
Salary: £26,500 pro rata
Type: Part-time
Benefits: 25 days holiday, birthday holiday, increased annual leave, volunteering time, salary sacrifice pension, life insurance,…

Monzo

Complaints Team Manager Cardiff
Skills & Focus: customer satisfaction, team leadership, complaints management, financial education, process improvement, performance management, training and coaching, communication skills, regulatory compliance, employee engagement
About the Company: Monzo has grown significantly over the past 10 years in the UK, offering various banking services including personal and business accounts, joint accounts, acc…
Experience: Experience in Leadership and managing a team in a regulated environment, specifically in Complaints.
Salary: £32,200 - £37,900
Type: Full-time
Benefits: Learning budget of £1,000 a year for books, training courses and conferences, and additional benefits.

Tandem

Customer Service Executive - Part Time Cardiff
Skills & Focus: customer service, regulatory compliance, FCA rules, complaint handling, vulnerable customers, accounts in arrears, financial difficulty, communication skills, team collaboration, process improvement
About the Company: Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow spend, and share – all while nurturing our planet, our people …
Experience: Previous experience in financial services (with relevant regulatory appreciation)
Salary: £12,250 per annum plus up to 20% bonus (pro-rata)
Type: Part-time
Benefits: 25 days annual leave plus 8 days Bank Holiday, healthcare cash plan, electric vehicle salary sacrifice scheme, cycle to…

Monzo

Customer Support Representative Cardiff
Skills & Focus: customer experience, customer support, communication, empathy, resilience, problem solving, teamwork, learning, tech literate, flexibility
About the Company: Monzo is a UK-based bank providing personal and business banking alternatives to traditional banking.
Experience: No previous experience required in financial services or customer service.
Salary: £24,750 - £27,000
Type: Full-time
Benefits: Annual salary review, share options, pension contribution up to 6%, £200 home office budget, 34 days holiday, 8 weeks s…

Starling Bank

Customer Service Team Member Cardiff
Skills & Focus: customer service, contact centre, inbound calls, online chat, social media, customer complaints, accountability, communication skills, resilience, team environment
About the Company: We are a leading digital bank on a mission to disrupt the banking industry, providing smart money management tools through our app.
Salary: £26,500
Type: Full-time
Benefits: 25 days holiday, an extra day for your birthday, increased annual leave with service, paid volunteering time, enhanced …

Future

Quality Assurance Assistant Cardiff
Skills & Focus: Quality Assurance, contact centre environment, business-critical goals, quality monitoring, feedback, stakeholders, customer journey, training, improvement, service level agreements
About the Company: We’re Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate p…
Experience: Experience working within a quality assurance role within a contact centre or similar experience gained through work experience
Salary: £25,000
Type: Hybrid
Benefits: Uncapped leave, profit sharing bonus, referral bonus, wellbeing support, opportunity to purchase shares in Future with …

Capital On Tap

Customer Support (Part-time) Cardiff
Skills & Focus: customer support, problem solving, inquiries, communication skills, CRM, independently, team, fast-paced, process improvements, customer satisfaction
About the Company: Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & s…
Experience: A minimum of 2 years customer service experience
Type: Part-time
Benefits: Private Healthcare including dental and optician services, Worldwide travel insurance, Anniversary Rewards, Salary Sacr…

Starling Bank

Customer Service Team Member Cardiff
Skills & Focus: customer service, inbound calls, online chat, social media, emails, complaints, continuous improvement, communication skills, resilient, IT skills
About the Company: We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a h…
Salary: £26,500 pro rata
Type: Part-time
Benefits: 25 days holiday, an extra day’s holiday for your birthday, salary sacrifice company enhanced pension scheme, life insur…

Tandem

Operations Administrator Cardiff
Skills & Focus: Operations, Customer Service, Regulatory Compliance, FCA rules, Mortgage, Loan Administration, Customer Records, Complaints Handling, Vulnerability, Departmental Service Levels
About the Company: Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow spend, and share – all while nurturing our planet, our people …
Salary: up to £23,500 dependent on experience and up to 20% bonus
Type: Contract
Benefits: Enhanced employee benefits package including 25 days annual leave, healthcare cash plan, pension scheme, and more.

Go.Compare

Customer Service Advisor Cardiff
Skills & Focus: customer service, contact centre, communication, digital channels, email, live chat, social media, attention to detail, comparison website, insurance deals
About the Company: Go.Compare is a price comparison site passionate about finding our customers savvy insurance deals. We are part of Future PLC and embody all Future values, foc…
Experience: Experience in supporting customers within a contact centre environment or face to face, effective communication via telephone and digital channels, general IT skills such as Word, Excel, Google Suite, excellent attention to detail.
Salary: up to £25,000 per annum
Type: Hybrid
Benefits: Uncapped leave, profit-sharing bonus, referral rewards, wellbeing support, share purchase opportunity, plus more great …

Starling Bank

Customer Service Team Member Cardiff
Skills & Focus: customer service, inbound calls, online chat, social media, problem-solving, communication skills, resilience, team environment, continuous improvement, training
About the Company: We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a h…
Salary: £26,500
Type: Full-time
Benefits: 25 days holiday (plus take your public holiday allowance whenever works best for you), an extra day’s holiday for your …

Capital On Tap

Collections Officer - Midnight Team Cardiff
Skills & Focus: Collections, financial arrears, repayment plans, GDPR, FCA, FDCPA, communication, negotiation, problem-solving, Customer Service
About the Company: Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & s…
Experience: 3+ years in financial services
Salary: £29,000 - £34,000
Type: Hybrid
Benefits: Private Healthcare, Worldwide travel insurance, Anniversary Rewards, Salary Sacrifice Pension Scheme, 28 days holiday, …

Future

Customer Support Role Cardiff
Skills & Focus: customer support, complaints, quality assurance, sales, retention, communication skills, negotiation skills, IT skills, customer feedback, complaint handling
About the Company: Future is a global multi-platform media company that connects people to their passions through high-quality content and innovative technology. They operate awa…
Experience: Experience communicating with customers effectively via telephone and digital channels, quality assurance experience, complaint handling, retention and negotiation skills.
Salary: £25,000 and varies per role
Type: Hybrid
Benefits: Uncapped leave, profit-sharing bonus, referral rewards, wellbeing support, employee share purchase opportunity, and add…

Capital On Tap

Collections Officer Cardiff
Skills & Focus: Collections, financial arrears, repayment plans, GDPR, FCA, FDCPA, customer complaints, communication, negotiation, problem-solving
About the Company: Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & s…
Experience: At least 2 years collections experience within financial services
Salary: £27,000 - £35,000
Type: Hybrid
Benefits: Private Healthcare including dental and optician services through Vitality, Worldwide travel insurance through Vitality…
Junior Disputes Officer Cardiff
Skills & Focus: disputes management, card transaction queries, chargeback rights, customer service, Visa Core Rules, FCA regulations, communication skills, self-motivated, attention to detail, financial services
About the Company: Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & s…
Experience: At least 1+ year working within the card/payments industry
Salary: £26,000 DOE
Type: Hybrid
Benefits: Private Healthcare, Worldwide travel insurance, Anniversary Rewards, Salary Sacrifice Pension Scheme, 28 days holiday, …

Go.Compare

Customer Service Advisor Cardiff
Skills & Focus: customer service, contact centre, digital channels, IT skills, telecom communication, profit-sharing, unlimited holiday, wellbeing support, insurance deals, price comparison
About the Company: Go.Compare is a price comparison site that helps customers find savvy insurance deals, offering a fun and fair workplace with a focus on employee well-being an…
Experience: Experience in supporting customers within a contact centre environment or face-to-face; experience communicating via telephone and digital channels.
Salary: £25,000
Type: Hybrid
Benefits: Unlimited holiday, profit-sharing bonus, wellbeing support, opportunity to purchase shares in the company, flexible hou…

Domino's

Customer Service Rep Burnham-on-Sea
Skills & Focus: customer service, team members, management, delivery drivers, franchise owners, opportunity, advancement, diversity, personality, people skills
About the Company: Domino's is a pizza delivery and carryout chain known for its quality service and diverse job opportunities, with a strong focus on customer service.
Type: Part-time

Sos

Customer Success Consultant Bath
Skills & Focus: Customer Success, Client Relationship, Software Systems, Legal Technology, Interpersonal Skills, Problem-Solving, Training, Client Feedback, Business Analysis, Communication Skills
About the Company: As part of the LEAP group, our dedication to excellence and customer-focused approach has made us a trusted partner for legal professionals nationwide. Working…
Experience: Experience in client success, customer support or similar roles; strong interpersonal skills; knowledge of legal software is a plus.
Salary: Competitive salary plus commission
Type: Full-time
Benefits: Competitive salary, commission, pension contribution, private health insurance, life insurance, employee assistance pro…