25 Hospitality Customer Service jobs in Brisbane.

Hiring now: Guest Service Associate @ Mondrian, Reservation Agent @ Accorhotel, Guest Service Agent @ Mondrian G, Front Office Supervisor @ Minor Hote, Guest Service Agent @ Oaks Brisb, Night Auditor @ Sofitel Br, Night Guest Service Agent @ Queens Wha, Guest Service Agent @ The Milton, Concierge @ Unnamed Ho, Guest Service Agent @ Mercure Br.Explore more at jobswithgpt.com.

🔥 Skills

check-in (15) customer service (13) check-out (13) hospitality (10) reservations (9) guest service (9) guest experience (7) communication (7) guest satisfaction (4) recommendations (4)

đź“Ť Locations

Brisbane (22) Gold Coast (3)
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Mondrian

Guest Service Associate Gold Coast
Skills & Focus: guest experience, telephone system, guest inquiries, hotel services, communication standards, response to requests, liaison, service recovery strategies, guest feedback, satisfaction enhancement
About the Company: A hotel chain known for delivering exceptional guest experiences through attentive service staff.
Experience: 1-2 years in hospitality or customer service
Type: Full-time

Accorhotel

Reservation Agent Gold Coast
Skills & Focus: customer service, reservations, communication, sales skills, guest satisfaction, group bookings, hotel facilities, promotions, account control, timely posting

Mondrian Gold Coast

Guest Service Agent Gold Coast
Skills & Focus: guest service, hospitality, check-in, check-out, Property Management System, reservations, guest inquiries, billing, SOPs, operational tasks
About the Company: A luxury hotel known for its high standards in hospitality and guest satisfaction.
Type: Full-time

Minor Hotels

Front Office Supervisor Brisbane
Skills & Focus: guest experiences, service excellence, team leadership, customer service, task execution, check-in, check-out, guest arrival, guest departure, problem resolution
About the Company: Minor Hotels is involved in the hospitality industry and is launching a new property.
Salary: $36.09 per hour on weekdays; $43.31 per hour on weekends
Type: Full-time

Accorhotel

Night Manager Brisbane
Skills & Focus: guest service, operations management, roster management, costing, forecasting, professional development, guest satisfaction, check-in, check-out, health and safety

Oaks Brisbane Casino Tower Suites

Guest Service Agent Brisbane
Skills & Focus: guest service, check-in, check-out, customer service, reservations, communication, property management, personalized recommendations, assistance, local attractions
Salary: Hourly rates: Monday - Friday: $25.80, Saturday: $32.25, Sunday: $38.70
Type: Full-time

Accorhotel

Front Office All Rounder Brisbane
Skills & Focus: customer-focused, hospitality, check-in, check-out, guest inquiries, communication skills, luggage assistance, tourism information, reservations, service

Minor Hotels

Resident Service Agent Brisbane
Skills & Focus: customer service, resident inquiries, check-in process, maintenance requests, building security, event coordination, service excellence, professionalism, local area knowledge, team collaboration
About the Company: Minor Hotels is thrilled to announce the opening of Queens Wharf Residences and is seeking a dedicated Resident Service Agent to join our team on a full time b…
Salary: $27.17 per hour (Monday - Friday), $33.96 per hour (Saturday), $40.76 per hour (Sunday)
Type: Full-time
Guest Service Agent Brisbane
Skills & Focus: Customer Service, Check-in, Check-out, Reservations, Communication, Guest Experience, Problem Solving, Hospitality, Local Attractions, Property Management Systems
Salary: $25.80 - $38.70 per hour
Type: Full-time and Part-time
Front Office Supervisor Brisbane
Skills & Focus: customer service, front office, guest experience, team leadership, service excellence, task execution, check-in, check-out, guest concerns, professionalism
About the Company: Minor Hotels is thrilled to announce the highly anticipated opening of Queens Wharf Residences.
Salary: $36.09 per hour (Monday - Friday), $36.09 per hour (Saturday), $43.31 per hour (Sunday)
Type: Full-time

Sofitel Brisbane Central

Night Auditor Brisbane
Skills & Focus: Night Auditor, front office, guest satisfaction, daily transactions, customer service, check-in, check-out, financial reports, administrative tasks, collaboration
About the Company: A luxury hotel offering superior hospitality and services at the heart of Brisbane.
Type: Full-time
Guest Service Agent Brisbane
Skills & Focus: guest service, check-in, hospitality, concierge duties, customer-focused, luxury experience, safety procedures, billing accuracy, hotel amenities, team collaboration
About the Company: A luxury hotel located in the heart of Brisbane City, known for exceptional service experiences.
Type: Full-time

Queens Wharf Residences

Night Guest Service Agent Brisbane
Skills & Focus: customer service, check-in, check-out, guest relations, property management systems, reservations, communication, personalized recommendations, problem resolution, hospitality
Salary: $25.80 - $38.70 hourly
Type: Full-time/Part-time
Benefits: Late night/early morning penalties apply
Night Guest Service Agent Brisbane
Skills & Focus: customer service, check-in, check-out, guest relations, reservations, communication, property management, guest experience, assistance, recommendations
Salary: $25.80 - $38.70 per hour
Type: Full-time and Part-time

Sofitel Brisbane Central

Duty Manager Brisbane
Skills & Focus: guest-focused, hotel operations, customer service, complaint handling, staff performance, health safety protocols, guest feedback, shift management, training, communication

Accorhotel

Front Office Supervisor Brisbane
Skills & Focus: guest service, check-in, check-out, training, development, product knowledge, professionalism, guest confidentiality, procedures, documentation

The Milton Brisbane

Guest Service Agent Brisbane
Skills & Focus: customer service, check-in, check-out, guest experience, reservations, communication, issue resolution, recommendations, property management systems, hospitality
Salary: $25.80 - $38.70 per hour
Type: Full-time

Unnamed Hotel

Concierge Brisbane
Skills & Focus: guest service, concierge duties, luxury service, upselling, hospitality, guest experience, recommendations, interaction, property knowledge, vehicle handling
About the Company: A luxury hotel known for providing exceptional service and creating memorable experiences for guests.
Type: Full-time

Mercure Brisbane Spring Hill

Guest Service Agent Brisbane
Skills & Focus: guest service, personalised greetings, check-in/out processes, payment processing, guest accounts management, hotel policies, housekeeping coordination, concierge duties, local information, training participation
About the Company: A hotel known for providing excellent guest experiences in Brisbane.
Type: Full-time

Oaks Brisbane On Felix Suites

Night Guest Service Agent Brisbane
Skills & Focus: customer service, check-in, check-out, reservations, communication, assistance, recommendations, hospitality, guest experience, property management systems
Salary: $27.17 - $40.76 per hour
Type: Part-time

Marriott International

Duty Manager - The Westin Brisbane Brisbane
Skills & Focus: Duty Manager, Front Office, Guest Service, Hospitality, Leadership, Operations, Problem-solving, Customer Loyalty, Revenue Growth, Safety Compliance
About the Company: Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Unmatched opportunities await you! The Westin…
Experience: At least 2 years of experience, preferably within a high-volume environment.
Type: Full Time
Benefits: Hotel training opportunities, discounts on hotel rooms, discretionary bonus plan, food & beverage discounts, recognitio…
Guest Experience Expert - Front Office Brisbane
Skills & Focus: guest service, hospitality, check-in, reservations, concierge, billing, operational tasks, customer relationships, OPERA system, team collaboration
About the Company: Marriott International is a leading global lodging company with more than 7,000 properties in 131 countries and territories. As a flagship brand of Marriott, M…
Experience: Relevant experience in a similar role
Type: Part-time
Benefits: Exclusive staff discounts on food and beverage and hotel rooms, flexible working hours, and opportunities for training …
Front Office Manager Brisbane
Skills & Focus: guest experience, customer service, hospitality, teamwork, relationship building, guest satisfaction, service delivery, training, problem resolution, wellbeing
About the Company: Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 lea…
Experience: At least 2 years of experience preferably within a high volume environment
Type: Full Time
Benefits: The best hotel training opportunities, discounts on hotel rooms, discretionary bonus plan, discounts on food & beverage…

Oaks Brisbane Charlotte Suites

Front Office Supervisor Brisbane
Skills & Focus: customer service, lead, team support, guest experiences, check-in, check-out, guest complaints, timely manner, high standards, motivation
About the Company: Oaks Brisbane Charlotte Suites is a dynamic team that provides exceptional guest experiences.
Experience: Experienced customer service professional
Salary: Hourly Rates: $36.09 per hour (Mon-Fri), $36.09 per hour (Sat), $43.31 per hour (Sun)
Type: Full-time
Benefits: A range of excellent benefits available