Last updated: 2025-07-21
12 Technical Support And Engineering jobs in Boston.
LogRocket
LogRocket aims to improve the web experience by providing product managers and developers with complete visibility into user experiences through session replay…
Boston
- Skills: software development, user experience, session replay, logs, errors, network activity, product management, engineering, software craftsmanship, JavaScript
- Level: mid
- Type: full_time
Watershed
Watershed enables scientists to conduct all essential analysis — from lab data to plot — with a single software platform, helping accelerate digital drug disco…
Cambridge
- Skills: Customer Success, bioinformatics, Linux systems, software engineering, data analysis, technical support, Docker, Bash, Python, R
- Level: entry
- Type: full_time
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Boston
- Skills: technical support, client interactions, product demo, onboarding, service member, program, team, communication, customer success, Linux
- Level: mid
- Type: contract
Klaviyo
We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology …
Boston
- Skills: product support, customer assistance, technical communication, diagnose issues, problem resolution, creative problem solving, Microsoft Office, G-Suite, Zendesk, Salesforce
- Level: mid
- Type: full_time
Device42
Device42 offers a powerful, real-time view of an organization's IT infrastructure, ensuring a comprehensive understanding of all assets.
Boston
- Skills: Software Engineering, Device42, freshworks, IT infrastructure, Bug fixing, Customer Support, Backend code, Python, Golang, IT Asset Management
- Level: mid
- Type: full_time
Pega
Waltham
- Skills: cloud, AWS, Linux, technical support, systems monitoring, troubleshooting, customer service, operational experience, infrastructure, collaboration
- Level: mid
- Type: contract
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Boston
- Skills: Zendesk, API integrations, automation platforms, data governance, compliance standards, AI-powered tools, SaaS environment, cross-functional collaboration, process optimization, enterprise systems
- Level: mid
- Type: full_time
Lumafield
Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to shipp…
Boston
- Skills: customer support, hardware, software, manufacturing, engineering, AI-driven tools, quality lines, non-destructive inspection, problem resolution, Knowledge Base
- Level: mid
- Type: full_time
LogRocket
LogRocket leverages AI to give teams complete visibility into their customer's experience - through pixel-perfect replays of user sessions, actionable insights…
Boston
- Skills: AI, customer experience, customer solutions, product-minded, customer feedback, cutting-edge, developer support, analytics, user sessions, technical telemetry
- Level: mid
- Type: full_time
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Boston
- Skills: Technical Solutions, Business Systems Engineering, Automation, Zendesk, Salesforce, Python, JavaScript, JIRA, Cloud Monitoring, Digital Transformation
- Level: mid
- Type: full_time
Citizens
Citizens is a leading financial institution committed to helping its customers, colleagues, and communities reach their potential. They are focused on inclusiv…
Medford
- Skills: M365, Systems Operations, Engineering, Products, Technology, Data Analytics, Customer Experience, Digital, Cyber Defense, Community Support
- Level: mid
- Type: full_time
Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Boston
- Skills: Solutions Engineering, Cyber Security, Cloud computing, Performance caching, Networking, Scripting, Project management, Customer support, Web application, Diversity and inclusiveness
- Level: mid
- Type: full_time
Withings
Withings is committed to creating technology that people love, to make better health part of everyday life.
Boston
- Skills: customer support, solution engineering, product management, technical medical devices, customer satisfaction, support requests, knowledge base, service performance, problem-solving, health technology
- Level: mid
- Type: internship
Recorded Future
With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest…
Boston
- Skills: cyber threat intelligence, SaaS, REST APIs, JSON, SIEMs, security operations, incident response, network protocols, agile environment, client support
- Level: mid
- Type: full_time
Evolv Technology
Evolv is focused on making public spaces safer through innovative security technology.
Waltham
- Skills: technical support, troubleshooting, security systems, customer service, IoT devices, Service Cloud, problem solving, documentation, analytics, collaboration
- Level: mid
- Type: full_time
NCR Voyix
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is he…
Boston
- Skills: Field Technician, Service Technician, Electromechanical equipment, Digital commerce solutions, Customer installation, Maintenance, Repair, SaaS, Technical support, Customer service
- Level: mid
- Type: full_time
Bevi
Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to su…
Boston
- Skills: customer experience, troubleshooting, technical support, process improvements, CRM systems, problem-solving, communication skills, customer feedback, installation guidance, preventative maintenance
- Level: mid
- Type: full_time
UniFirst Corporation
Wilmington
- Skills: technical support, troubleshooting, automation, engineering, system integration, documentation, communication, collaboration, problem-solving, project management
- Level: mid
- Type: full_time
Dynatrace
Dynatrace is a leader in unified observability and security, providing a platform that helps customers modernize and automate cloud operations, deliver softwar…
Boston
- Skills: digital experience monitoring, business analytics, observability, cloud architecture, technical solution evaluations, customer feedback, real user monitoring, JavaScript, AWS, Kubernetes
- Level: mid
- Type: full_time
Vestmark
Vestmark is an equal opportunity employer and celebrates diversity, committed to creating an inclusive environment.
Wakefield
- Skills: Technical Customer Engineer, Enterprise Software, Implementation, Configuration, SQL, ETL Tools, Data Integration, Project Management, Client Engagement, Custom Integrations
- Level: mid
- Type: full_time