Last updated: 2025-10-22

92 Technical Support And Engineering jobs in Boston.

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Watershed

Watershed enables scientists to conduct all essential analysis — from lab data to plot — with a single software platform, helping accelerate digital drug disco…

Customer Success Engineer

Cambridge

  • Skills: Customer Success, bioinformatics, Linux systems, software engineering, data analysis, technical support, Docker, Bash, Python, R
  • Level: entry
  • Type: full_time

Contact Government Services, LLC

CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge techn…

Senior Help Desk Technician II

Boston

  • Skills: Help Desk, ITIL, Adobe Connect, technical support, remote user setup, user training, troubleshooting, server support, incident management, database management
  • Level: mid
  • Type: full_time

Mirakl

Mirakl is the leading provider of eCommerce software solutions. Their suite of solutions provides enterprises with a transformative way to drive significant gr…

Technical Support Engineer

Boston

  • Skills: technical support, customer experience, eCommerce, SaaS, APIs, SMTP, problem-solving, Zendesk, Datadog, collaboration
  • Level: mid
  • Type: full_time

Starburst

Starburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation. Organizations—from…

Senior IT Engineer

Boston

  • Skills: Okta IDP, Microsoft InTune, JAMF Pro, Google Workspace, Office 365, Ubiquiti network, automation scripts, Python, PowerShell, GDPR
  • Level: mid
  • Type: full_time

HPR

HPR is the leading provider of high-performance and ultra-low latency electronic trading and capital markets infrastructure solutions offered as a managed serv…

Applications Engineer II

Needham

  • Skills: applications engineer, trading solutions, customer service, technical support, Linux administration, Python, Shell scripting, networking technologies, troubleshooting, product development
  • Level: mid
  • Type: full_time

Contact Government Services, LLC

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.…

Relativity Senior Systems Administrator

Boston

  • Skills: Relativity, litigation support, database management, SQL server, cloud platforms, identity management, system maintenance, network systems, government innovation, automation
  • Level: senior
  • Type: full_time

Super Micro Computer

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, Hype…

Service Engineer

Lowell

  • Skills: server support, field engineer, X86 systems, troubleshooting, technical communication, enterprise solutions, preventive maintenance, customer satisfaction, hardware diagnostics, Linux
  • Level: mid
  • Type: full_time

MBTA

Systems Engineer

Boston

  • Skills: integration, Comply 365, EDMS, Azure Active Directory, data sharing, SSO, workflows, technical integration, cross-functional collaboration, vendor management
  • Level: mid
  • Type: full_time

Progress

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered application…

Senior Technical Support Engineer

Burlington

  • Skills: Technical Support, Enterprise Software, SQL, Customer Service, Programming, Java, Python, Troubleshooting, OpenEdge ABL, Mentoring
  • Level: mid
  • Type: full_time

Starburst

Starburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation.

Senior Director, Customer Support

Boston

  • Skills: customer support, technical support, B2B SaaS, strategic planning, global teams, KPIs, operational excellence, monetization strategy, ITIL, Zendesk
  • Level: senior
  • Type: full_time

Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…

Service Delivery Lead

Boston

  • Skills: MedTech, Commercial Solutions, Service Delivery, Software Implementation, Customer Success, Operational Excellence, Cross-functional Teams, Innovation, Implementation Excellence, Customer Support
  • Level: mid
  • Type: full_time

ezCater, Inc

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide.…

Senior Integrations and Implementation Lead

Boston

  • Skills: API integrations, B2B data exchanges, REST APIs, GraphQL APIs, JSON, XML, integration testing, technical onboarding, troubleshooting, client relationships
  • Level: senior
  • Type: full_time

Flywire

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technol…

Technical Support Engineer

Boston

  • Skills: technical support, MySQL, UNIX, HTML, Regular Expressions, Shell Scripting, AI tools, Bash shell, SQL, FinTech
  • Level: mid
  • Type: full_time

CarGurus

At CarGurus, our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transpa…

Product Support Specialist

Boston

  • Skills: automotive, product support, customer experience, dealer training, cross-functional collaboration, sales support, product utilization, retention, SOP development, AI tools
  • Level: mid
  • Type: full_time

Contact Government Services, LLC

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.…

Relativity Administrator

Boston

  • Skills: Relativity, eDiscovery, litigation, technical support, client solutions, project documentation, data management, Office 365, Cloud environments, communication
  • Level: senior
  • Type: full_time

Advanced Energy Industries, Inc

Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control sol…

Application Support Analyst

Wilmington

  • Skills: Application Support, Technical Support, Linux, Windows, Active Directory, Networking, Troubleshooting, DevOps, Python, Ansys
  • Level: mid
  • Type: full_time

Flywire

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’…

Software Support Manager

Boston

  • Skills: software support, B2B, payments, support operations, SLA, customer satisfaction, Zendesk, Jira, technical escalations, cross-functional teams
  • Level: senior
  • Type: full_time

Datadog

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …

Sales Engineer (Customer Success)

Boston

  • Skills: Sales Engineering, Customer Success, Technical Sales, Cloud Technologies, Web Development, Technical Presentations, Problem Solving, Collaboration, Onboarding, Product Demonstrations
  • Level: mid
  • Type: full_time

Symbotic

Symbotic is a leader in warehouse automation, transforming the supply chain through advanced robotic systems.

Technical Support Administrator

Wilmington

  • Skills: Technical Support, Customer Service, JIRA, SQL, Remote Support, Linux, Troubleshooting, Active Directory, VMWare, Network Protocols
  • Level: mid
  • Type: full_time

Freshworks

Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet …

Principal Solution Engineer

Boston

  • Skills: Solution Engineering, SaaS, ITSM, ESM, APIs, webhooks, integrations, enterprise software, customer experience, AI
  • Level: senior
  • Type: full_time