24 Technical And Product Support jobs in Boston.

Watertown

• Skills: robots, customer support, technical issues, diagnosing, solving, robot performance, engineering feedback, bug reporting, web-based portal, shift operations
• Type: Full-time

Boston

• Skills: customer service, technical support, webinars, Zoom, Webex, Microsoft Teams, audio/visual connection issues, troubleshooting, client engagement, administrative tasks
• Experience: 1+ years of experience in customer service and/or call centers
• Type: On-Call Hourly
• Salary: $15-16/hour

Boston

• Skills: technical support, client interactions, product demo, onboarding, service member, program, team, communication, customer success, Linux
• Experience: Active duty service member approved via the Skillbridge Program
• Type: Contract

Medford

• Skills: Product Support, Customer Service, Technical Support, Banking, Financial Services, Client Relations, Problem-Solving, Communication, Team Collaboration, Operational Efficiency
• Experience: Professional
• Type: Full Time

Boston

• Skills: customer support, B2B, process improvements, product expertise, complex customer issues, enterprise-level, remote, leadership, financial inclusion, innovation
• Type: Full-time

Billerica

• Skills: technical support, troubleshooting, CRM systems, protein synthesis, analytical skills, customer-focused, cross-functional, life science instrumentation, cloud-based software, advanced technical assistance
• Experience: Minimum 5 years of experience in a Technical Support role
• Type: Hybrid

Boston

• Skills: RTSM, Product Support, Customer Success, cloud-based solutions, life sciences, escalation, issue resolution, SaaS, Monday to Friday, flexibility

Boston

• Skills: product support, customer assistance, technical communication, diagnose issues, problem resolution, creative problem solving, Microsoft Office, G-Suite, Zendesk, Salesforce
• Salary: $26.15 - $39.23 USD

Boston

• Skills: customer support, management, team building, customer service, stakeholder collaboration, process improvement, metrics monitoring, technical support, training, problem solving
• Experience: 5+ years ideally in software customer support, 2 years management experience
• Type: Full-time
• Salary: $118,000 - $160,000

Cambridge

• Skills: support, JavaScript, DNS, HTTP/HTTPS, TCP/IP, customer satisfaction, communication, time management, escalation management, technical support
• Experience: At least 1-2 years of support engineering experience
• Type: Full time

Boston

• Skills: operational support, trade affirmation, confirmation, equity, fixed income, derivative transactions, problem resolution, communication skills, trade lifecycle, analytical skills
• Experience: 1-3+ years of related experience preferred
• Type: Full-time
• Salary: $70,000 - $85,000

Boston

• Skills: customer-facing, technical assistance, product expertise, issue resolution, user support, adoption, customer satisfaction, guidance, technology, value maximization

Cambridge

• Skills: customer engagement, support, troubleshooting, Java, frontend technologies, enterprise applications, stakeholder support, OS support, J2EE, programming
• Experience: 6 years in product support, development, or troubleshooting; 3 years with Java; experience with frontend technologies, enterprise application troubleshooting, supporting stakeholders, and operating systems.
• Type: Full-time
• Salary: $158,148 to $163,000/year

Boston

• Skills: Customer Support, Tech-savvy, Communication, SaaS, Client Satisfaction, Troubleshooting, User Assistance, Recruitment Support, Employee Management, Customer Relations
• Experience: 1 to 3 years of professional experience

Boston

• Skills: Customer support, Vettting, B2B, Account management, Customer inquiries, Troubleshooting, Data analysis, Process improvement, Member applications, Communication
• Experience: 1–2 years of experience working in a technology-first environment

Boston

• Skills: product operations, business analysis, user acceptance testing, data analysis, training documentation, deployment coordination, cross-functional collaboration, manufacturing environment, project management software, analytical skills
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Boston

• Skills: Technical Support, Digital Assets, SaaS, Blockchain, Troubleshooting, API, Kibana, Grafana, Cryptography, Web3
• Type: full_time
• Salary: {'min': 77000.0, 'max': 101000.0, 'period': 'annual', 'currency': 'USD'}

Wilmington

• Skills: technical support, warehouse automation, robotics, A.I.-Powered Software, customer service, network troubleshooting, Linux patching, SQL, diagnostic utilities, problem resolution
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Boston

• Skills: Technical Support, SaaS, APIs, Customer Experience, Zendesk, Datadog, Jira, Problem-Solving, Continuous Improvement, Collaboration
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Boston

• Skills: Technical Escalation Engineering, cloud migration, infrastructure monitoring, customer engagement, problem-solving, mentoring, OKRs, Zendesk, Jira, Confluence
• Type: full_time
• Salary: {'min': 108000.0, 'max': 144000.0, 'period': 'annual', 'currency': 'USD'}

Boston

• Skills: .Net, React, Java, Angular, SQL, Redis, RabbitMQ, FinTech, ticketing system, support processes
• Type: full_time
• Salary: {'min': 70000.0, 'max': 90000.0, 'period': 'annual', 'currency': 'USD'}