Last updated: 2025-07-18

20 Shift Leader jobs in Boston.

Filters: Categories: Shift Leader | Locations: Boston

Insomnia Cookies

A rapidly growing and reputable cookie bakery chain known for its fun, exciting team environment and focus on customer service.

Shift Leader

Boston

  • Skills: customer service, baking, leadership, point of sales, communication skills, time management, task prioritization, cleanliness, team accountability, food handling practices
  • Experience: At least 1 year of working experience in a customer service focused role
  • Type: Part-time

Blank Street

At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transf…

Shift Leader

Boston

  • Skills: customer service, team player, coffee, leadership, operational excellence, coaching, performance, hospitality, mentoring, quality standards
  • Experience: 2+ years’ experience in a customer service leadership position
  • Type: Full-time

Dunkin'

Dunkin’ is a leading coffee and baked goods chain that has been serving customers for over 60 years, known for its fast service and variety of offerings.

Shift Leader

Burlington

  • Skills: leadership, customer service, restaurant operations, team member, management, multi-tasking, guest satisfaction, training, decision-making, problem-solving
  • Experience: Previous experience in a similar role; Restaurant, hospitality and/or QSR experience (preferred)
  • Type: Hourly / Full & Part Time

Couto Management

Couto Management operates Dunkin’ shops in Eastern Massachusetts.

Shift Leader

Newton

  • Skills: Shift Leader, Quick Service Retail, Training, Supervision, Customer Service, Food Preparation, Health Department Compliance, Communication Skills, Interpersonal Skills, Management
  • Experience: 6+ months working in quick service retail, preferably in a supervisory role.
  • Type: Full-time

Dunkin'

Dunkin' is a popular coffee and baked goods chain known for its fast service and wide range of beverages and food items.

Shift Leader

Malden

  • Skills: coaching, guest service, operational goals, food safety, inventory management, training, employee attendance, delegation, problem solving, communication
  • Experience: Previous leadership experience in retail, restaurant or hospitality preferred.

Couto Management

Couto Management operates Dunkin’ shops in Eastern Mass from the North Shore all the way down to Cape Cod.

Shift Leader

Wilmington

  • Skills: Shift Leader, Management, Training, Supervision, Customer Service, Food Preparation, Teamwork, Communication Skills, Retail, Interpersonal Skills
  • Experience: 6+ months working in quick service retail, preferably in a supervisory role.
  • Type: Full-time

Dunkin'

Dunkin’ is a well-known coffee and doughnut chain that offers a variety of beverages and baked goods.

Shift Leader

Tewksbury

  • Skills: Shift Leader, restaurant operations, guest satisfaction, team management, cash handling, food production, supervision, communication, problem-solving, multi-tasking
  • Experience: Previous experience in a similar role; Restaurant, hospitality and/or QSR experience (preferred)
  • Type: Full & Part Time

Couto Management

Operating Dunkin’ shops in Eastern Massachusetts from the North Shore all the way down to Cape Cod.

Shift Leader

Newton

  • Skills: management, customer service, supervision, training, communication skills, interpersonal skills, food preparation, safety assessments, teamwork, flexibility
  • Experience: 6+ months working in quick service retail, preferably in a supervisory role.
  • Type: Full-time

Insomnia Cookies

Shift Leader

Boston

  • Skills: Customer Service, Shift Management, Bakery Operations, Team Leadership, Food Safety, Cash Handling, Point of Sale, Time Management, Team Motivation, Food Preparation
  • Experience: At least 1 year of working experience in a customer service focused role

Clover Food Lab

Front of House Lead

Boston

  • Skills: customer service, food, fast-paced environment, communication skills, Clover brand, management, POS systems, team leadership, inventory management, cleaning standards
  • Type: full_time

Raising Cane's

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Cul…

Assistant Restaurant Leader

Marlborough

  • Skills: restaurant operations, customer service, crew management, performance management, shift management, cash handling, cleanliness standards, scheduling, training, safety standards
  • Type: full_time

Catalano Management Company, LLC - Dunkin'

Shift Leader

Tewksbury

  • Skills: Shift Leader, restaurant operations, POS functionality, leadership, guest satisfaction, management, teamwork, problem-solving, customer service, supervision
  • Type: full_time