Last updated: 2025-06-06
18 Shift Leader jobs in Boston.
Hiring now: Shift Leader @ Insomnia C, Shift Leader @ Blank Stre, Shift Leader @ Dunkin, Front Of House Lead @ Clover Foo, Shift Leader @ Couto Mana, Shift Lead @ Pavement C. Explore more at at jobswithgpt.com
🔥 Skills
customer service (10)
leadership (4)
communication skills (4)
management (4)
training (4)
Shift Leader (4)
Training (3)
restaurant operations (3)
problem-solving (3)
cash handling (3)
📍 Locations
Boston (7)
Cambridge (1)
Burlington (1)
Woburn (1)
Weymouth (1)
Newton (1)
Malden (1)
Wilmington (1)
Randolph (1)
Tewksbury (1)
Insomnia Cookies
A rapidly growing and reputable cookie bakery chain known for its fun, exciting team environment and focus on customer service.
Shift Leader
Boston
- Skills: customer service, baking, leadership, point of sales, communication skills, time management, task prioritization, cleanliness, team accountability, food handling practices
- Experience: At least 1 year of working experience in a customer service focused role
- Type: Part-time
- Salary: Not disclosed
Blank Street
At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transf…
Shift Leader
Boston
- Skills: customer service, team player, coffee, leadership, operational excellence, coaching, performance, hospitality, mentoring, quality standards
- Experience: 2+ years’ experience in a customer service leadership position
- Type: Full-time
- Salary: $19.50/hour + tips
Dunkin'
Dunkin’ is a leading coffee and baked goods chain that has been serving customers for over 60 years, known for its fast service and variety of offerings.
Shift Leader
Burlington
- Skills: leadership, customer service, restaurant operations, team member, management, multi-tasking, guest satisfaction, training, decision-making, problem-solving
- Experience: Previous experience in a similar role; Restaurant, hospitality and/or QSR experience (preferred)
- Type: Hourly / Full & Part Time
- Salary: Competitive hourly pay, plus tips
Clover Food Lab
Clover Food Lab is dedicated to providing a fun, food-focused, customer service driven atmosphere. They emphasize community, feedback, and the Clover brand's m…
Front of House Lead
Boston
- Skills: customer service, fast-paced environment, team-player, food, order-taking, electronic systems, sales, feedback, community, cleaning
- Experience: 1+ years experience in a customer-facing role
- Type: Full-time/Part-time
- Salary: $15/hour starting pay, with an increase to $16/hr in 6 months
Dunkin'
Dunkin' is a leading coffee and baked goods chain, known for its quality products and exceptional service.
Shift Leader
Woburn
- Skills: Shift Leader, restaurant operations, guest service, management duties, team member, food production, cash handling, customer service, problem-solving, leadership
- Experience: Previous experience in a similar role; Restaurant, hospitality and/or QSR experience (preferred)
- Type: Full & Part Time
- Salary: Competitive hourly pay, plus tips
Couto Management
Operating Dunkin’ shops in Eastern Mass from the North Shore all the way down to Cape Cod.
Shift Leader
Weymouth
- Skills: customer service, training, management, supervision, food preparation, reporting, safety, communication, interpersonal skills, promotions
- Experience: 6+ months working in quick service retail, preferably in a supervisory role
- Type: Full Time
- Salary: Competitive Salary
Dunkin'
Dunkin' is a popular coffee and baked goods chain known for its fast service and wide range of beverages and food items.
Shift Leader
Malden
- Skills: coaching, guest service, operational goals, food safety, inventory management, training, employee attendance, delegation, problem solving, communication
- Experience: Previous leadership experience in retail, restaurant or hospitality preferred.
Couto Management
Couto Management operates Dunkin’ shops in Eastern Mass from the North Shore all the way down to Cape Cod.
Shift Leader
Wilmington
- Skills: Shift Leader, Management, Training, Supervision, Customer Service, Food Preparation, Teamwork, Communication Skills, Retail, Interpersonal Skills
- Experience: 6+ months working in quick service retail, preferably in a supervisory role.
- Type: Full-time
Dunkin'
Dunkin’ is a well-known coffee and doughnut chain that offers a variety of beverages and baked goods.
Shift Leader
Tewksbury
- Skills: Shift Leader, restaurant operations, guest satisfaction, team management, cash handling, food production, supervision, communication, problem-solving, multi-tasking
- Experience: Previous experience in a similar role; Restaurant, hospitality and/or QSR experience (preferred)
- Type: Full & Part Time
- Salary: Competitive hourly pay, plus tips
Pavement Coffeehouse
Shift Lead
Boston
- Skills: shift lead, barista, customer service, food safety, sanitation standards, team management, cash handling, positive attitude, community engagement, flexible schedule
- Type: Full-time/Part-time
- Salary: $16.65 per hour (Tips between $4-$9 per hour, Total Compensation including tips: $19-$25.65 per hour)
Insomnia Cookies
Shift Leader
Boston
- Skills: Customer Service, Shift Management, Bakery Operations, Team Leadership, Food Safety, Cash Handling, Point of Sale, Time Management, Team Motivation, Food Preparation
- Experience: At least 1 year of working experience in a customer service focused role
Clover Food Lab
Front of House Lead
Boston
- Skills: customer service, food, fast-paced environment, communication skills, Clover brand, management, POS systems, team leadership, inventory management, cleaning standards
- Type: full_time
- Salary: {'min': 15.0, 'max': 16.0, 'period': 'hourly', 'currency': 'USD'}