Last updated: 2025-06-06

19 It Support And Service Desk jobs in Boston.

Hiring now: It Systems Analyst @ Beam Thera, It Service Desk Technician Coop @ Unifirst, Sr Manager It Service Delivery @ Blueprint , Palantir Field Service Representative @ Contact Go, It Support Manager @ Istari Dig, It Help Desk Technician @ Zones, It Intern @ Smma, Service Desk Technician @ Veterinary, Support Engineer Technical Support Law E @ Axon, Av Operations Specialist @ Convene. Explore more at at jobswithgpt.com

🔥 Skills

technical support (6) troubleshooting (5) Troubleshooting (4) customer service (4) Service Desk (3) Customer Service (3) Active Directory (3) customer support (3) Windows (3) Technical Support (3)

📍 Locations

Boston (6) Cambridge (5) Wilmington (3) Waltham (2) Lowell (1) Chelmsford (1)

Beam Therapeutics

Beam Therapeutics is committed to establishing the leading, fully integrated platform for precision genetic medicines. To achieve this vision, Beam has assembl…

IT Systems Analyst

Cambridge

  • Skills: IT Systems Analyst, Veeva Quality Suite, Application Configuration, System Development Lifecycle, Business Requirements, Change Management, Computer Systems Validation, Analytical Skills, Troubleshooting Skills, Quality Systems
  • Experience: 3+ years of successful experience in configuring and supporting Veeva Vault, and 5+ years of successful IT experience in system development lifecycle (SDLC) activities.

UniFirst Corporation

UniFirst Corporation, one of North America’s largest uniform rental and facility service companies, is an international leader in garment & Uniform services in…

IT Service Desk Technician Co-Op

Wilmington

  • Skills: IT, Service Desk, Troubleshooting, Customer Service, Hardware Support, Active Directory, Office365, Documentation, Communication Skills, Analytical Skills
  • Experience: Student currently enrolled in an accredited college/university degree program pursuing a bachelor’s degree in Information Technology
  • Type: Full-time Co-Op

Blueprint Medicines

Blueprint Medicines is a global, fully integrated biopharmaceutical company that invents life-changing medicines, aiming to alleviate human suffering by solvin…

Senior Manager, IT Service Delivery

Cambridge

  • Skills: end-user support, team management, incident resolution, SOPs, customer satisfaction, metrics, ITIL, ServiceNow, collaboration, vendor management
  • Experience: Minimum of 5 years of experience in end-user support, with at least 3 years in a management role.
  • Type: Full-time

Contact Government Services, LLC

CGS is seeking a skilled Palantir Field Service Representative to join our team. CGS brings motivated, highly skilled, and creative people together to solve th…

Palantir Field Service Representative

Boston

  • Skills: Palantir, Field Service, Government, Technical, Training, Support, Troubleshoot, Help Desk, Gotham, Experience
  • Experience: Prior experience with Palantir Gotham required.
  • Type: Full-Time
  • Salary: $75,000 - $150,000 a year

Istari Digital

Istari is a digital engineering software company enabling our customers to turn the physical world into the digital to accomplish their specific mission or bus…

IT Support Manager

Cambridge

  • Skills: IT operations, incident response, customer support, technical proficiency, problem-solving, compliant environment, operational support, tactical execution, leadership, team management

Zones LLC

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Specializes in Digital Workplace, Cloud & Data Center, Networkin…

IT Help Desk Technician

Boston

  • Skills: IT Help Desk, customer support, technical support, troubleshooting, Windows environments, Service Desk Analyst, hardware deployments, ticket handling, soft skills, call center
  • Experience: 2 years in a customer support or call center like environment
  • Type: Contract
  • Salary: USD 30.00 per hour

SMMA

SMMA is one of New England's most unique design firms, offering an integrated, multidisciplinary environment driven by collaboration between architects, engine…

IT Intern

Cambridge

  • Skills: IT support, Windows AD, VOIP network, troubleshooting, hardware/software, system problems, relationship building, documentation, software applications, teamwork
  • Experience: Entry-level
  • Type: Intern
  • Salary: $22.00

Veterinary Practice Partners

Veterinary Practice Partners (VPP) is a management company that forms joint ventures with Veterinarians to co-own and run their veterinary practices. Once the …

Service Desk Technician

Waltham

  • Skills: technical support, IT, Service Desk, troubleshooting, veterinary applications, Windows, Apple, MS Office, customer support, network connectivity
  • Experience: 3+ years’ experience in a service technician role that provided support for local and remote users.
  • Type: Full-time

SMMA

SMMA is one of New England’s most unique design firms due to our composition, reputation, and focus. Cambridge-based since our incorporation in 1955, we offer …

IT Training & Support Specialist

Cambridge

  • Skills: IT Support, Technical Support, Documentation, User Guides, System Management, Troubleshooting, Microsoft Office 365, Hybrid, Inventory Management, Customer Service
  • Experience: Entry-level
  • Type: Full-Time

Axon

Axon is on a mission to Protect Life, providing devices and cloud software to enhance safety and justice, focusing on law enforcement and public safety.

Support Engineer - Technical Support (Law Enforcement Focus)

Boston

  • Skills: customer service, computer networking, cloud solutions, Windows server, technical support, SaaS, network, troubleshooting, technical issues, law enforcement
  • Experience: Minimum of 3 years of Technical Support experience

Convene

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. …

AV Operations Specialist

Boston

  • Skills: AV Technology, Networking, Troubleshoot, Audio, Video, Lighting, Customer Service, Event Support, Technical Support, Hospitality
  • Experience: 3+ years
  • Type: Full-time
  • Salary: $65,000 - $72,000

Perforce Software, Inc.

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun, with a global f…

Device Support Engineer

Lowell

  • Skills: Troubleshooting, Devices, Monitoring, Support, Mobile, Cloud, Windows, Linux, Networking, Ticketing
  • Experience: Three years professional work experience
  • Type: Full-time
  • Salary: $56,350 - $65,000 a year

Teleflex

As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to beco…

Desktop Support Administrator

Chelmsford

  • Skills: desktop support, technical support, customer service, network troubleshooting, hardware installation, software maintenance, Microsoft Office, Windows Operating Systems, customer training, inventory control
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Veterinary Practice Partners

Veterinary Practice Partners (VPP) is a management company that forms joint ventures with Veterinarians to co-own and run their veterinary practices. Once the …

Service Desk Technician II

Waltham

  • Skills: Service Desk, Technical Support, Troubleshooting, Help Desk, Windows, Apple, Microsoft Office 365, Active Directory, CompTIA A+, Network+
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Symbotic

Technical Support Administrator

Wilmington

  • Skills: technical support, troubleshooting, customer service, JIRA, SQL, Active Directory, Linux, remote support, VMWare, TCP/IP
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Datadog

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …

Manager 1, Technical Escalation Engineering

Boston

  • Skills: Technical Escalation Engineering, cloud migration, infrastructure monitoring, customer engagement, problem-solving, mentoring, OKRs, Zendesk, Jira, Confluence
  • Type: full_time
  • Salary: {'min': 108000.0, 'max': 144000.0, 'period': 'annual', 'currency': 'USD'}

Flywire

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technol…

Application Support Engineer II

Boston

  • Skills: .Net, React, Java, Angular, SQL, Redis, RabbitMQ, FinTech, ticketing system, support processes
  • Type: full_time
  • Salary: {'min': 70000.0, 'max': 90000.0, 'period': 'annual', 'currency': 'USD'}