9 Hospitality Customer Service jobs in Boston.

Hiring now: Doorperson @ Fairmont H, Spa Concierge @ Accorhotel, Dual Asst Front Desk Mgr @ Marriott I, Front Desk Agent @ Accor, Overnight Sr Front Desk H @ Sonder, Customer Servicesales Age @ Simon.Explore more at jobswithgpt.com.

🔥 Skills

customer service (6) guest experience (3) guest satisfaction (3) guest services (2) check in (2) check out (2) front desk (2) employee satisfaction (2) training (2) financial performance (2)

đź“Ť Locations

Boston (8) Quincy (1)
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Fairmont Hotels

Doorperson Boston
Skills & Focus: guest services, greeting guests, luggage assistance, valet operations, hotel operations, personal grooming standards, customer assistance, guest directions, shuttle service, efficient communication
About the Company: Fairmont Hotels is a luxury hotel chain known for its high standards of service and hospitality in the hospitality industry.
Experience: Entry-level
Type: Full-time

Accorhotel

Spa Concierge Boston
Skills & Focus: guest experience, check in, check out, payment transactions, telephone reservations, guest satisfaction, clean and free of clutter, scheduling reservations, upsell treatments, retail recommendations

Marriott International

Dual Assistant Front Desk Manager Boston
Skills & Focus: guest services, front desk, employee satisfaction, financial responsibilities, customer service, training, team management, operations, guest feedback, revenue management
About the Company: Marriott International is a global hospitality company with a wide array of brands and a commitment to inclusive culture.
Experience: 2 years in guest services or front desk, or a relevant 2-year degree with no experience required
Salary: $27.40 to $30.77
Type: Full Time
Benefits: Comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discou…
Front Desk Manager Boston
Skills & Focus: customer service, front desk operations, guest satisfaction, staff management, financial performance, problem-solving, team leadership, complaint resolution, training, operational procedures
About the Company: Marriott International is a leading global lodging company with more than 7,000 properties across 131 countries and territories. We deliver a unique experience…
Experience: 2 years experience in guest services, front desk, or related professional area; or 2-year degree in Hotel Management or related major with no experience.
Salary: $67,000 to $84,000
Type: Full Time
Benefits: Comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discou…

Accor

Front Desk Agent Boston
Skills & Focus: guest experience, check in, check out, reservations, guest profiles, room assignment, guest accounts, revenue, customer service, issue resolution
Salary: Competitive salary and flexible benefit plans
Type: Full-time
Benefits: Generous PTO allowances, Employee rates at Accor properties in NCA region, Learning programs through our Academies, Opp…

Sonder

Overnight Senior Front Desk Hospitality Agent Boston
Skills & Focus: hospitality, guest experience, front desk, customer service, problem-solving, communication, technology, cleanliness, teamwork, flexible schedule
About the Company: Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke des…
Experience: Demonstrated experience working in hotels, restaurants, or customer-facing hospitality, service, and/or customer experience roles
Type: Full-time
Benefits: Competitive compensation, Medical, dental and vision insurance, Flexible vacation, Wellness and volunteering days, Annu…

Marriott International

Assistant Director of Front Office Boston
Skills & Focus: Front Desk, Customer Service, Hospitality, Guest Satisfaction, Team Management, Operational Efficiency, Conflict Resolution, Employee Recognition, Financial Performance, Communication
About the Company: At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be th…
Experience: 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Salary: $67,000 to $84,000
Type: Full Time
Benefits: Bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase pla…
Rooms Operations Manager Boston
Skills & Focus: rooms operations, guest satisfaction, employee satisfaction, financial performance, team leadership, hospitality, service culture, customer service, property management, hotel management
About the Company: Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
Experience: 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Salary: $63,000 to $77,000 annually
Type: Full Time
Benefits: Comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discou…

Simon

Customer Service/Sales Agent Quincy
Skills & Focus: customer service, sales agent, Simon Gift Card, financial management, cash handling, guest inquiries, tourism initiatives, team meetings, professional appearance, flexible schedule
Experience: 1-2 years of customer service or sales background
Salary: $14.24 - $21.34 per hour
Type: Temporary