Last updated: 2025-05-12

10 Hospitality Customer Service jobs in Boston.

Hiring now: Doorperson @ Fairmont H, Front Desk Mgr @ Marriott I, Front Desk Agent @ Accor, Front Desk Mgr @ Marriott V, Spa Concierge @ Accorhotel, Customer Servicesales Age @ Simon, Front Desk Coordinator @ Dental365.Explore more at jobswithgpt.com. at jobswithgpt.com

🔥 Skills

customer service (4) Guest Services (3) Customer Satisfaction (3) Financial Performance (3) Conflict Resolution (3) guest satisfaction (3) Team Leadership (2) guest experience (2) check in (2) check out (2)

📍 Locations

Boston (8) Quincy (1) Woonsocket (1)

Fairmont Hotels

Fairmont Hotels is a luxury hotel chain known for its high standards of service and hospitality in the hospitality industry.

Doorperson

Boston

  • Skills: guest services, greeting guests, luggage assistance, valet operations, hotel operations, personal grooming standards, customer assistance, guest directions, shuttle service, efficient communication
  • Experience: Entry-level
  • Type: Full-time

Marriott International

Marriott International is a leading global lodging company with a portfolio of more than 30 hotel brands. We provide exceptional guest experiences and careers …

Front Desk Manager

Boston

  • Skills: Guest Services, Front Desk, Customer Satisfaction, Operations Management, Team Leadership, Financial Performance, Employee Coaching, Conflict Resolution, Hospitality Management, Staff Supervision
  • Experience: 2 years in guest services or related area; or 2-year degree in Hotel Management or related major with no experience.
  • Type: Full-time
  • Salary: $57,000 to $74,000 annually

Accor

Front Desk Agent

Boston

  • Skills: guest experience, check in, check out, reservations, guest profiles, room assignment, guest accounts, revenue, customer service, issue resolution
  • Type: Full-time
  • Salary: Competitive salary and flexible benefit plans

Marriott Vacations Worldwide

Marriott Vacations Worldwide offers vacation ownership businesses providing flexible vacation programs to customers.

Front Desk Manager

Boston

  • Skills: Front Office Management, Guest Services, Team Leadership, Customer Satisfaction, Financial Performance, Conflict Resolution, Operational Needs, Staffing Levels, Interpersonal Skills, Communication Skills
  • Experience: 2 years in guest services or related area
  • Type: Full-Time
  • Salary: $30.60/hour

Marriott International

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.

Rooms Operations Manager

Boston

  • Skills: rooms operations, guest satisfaction, employee satisfaction, financial performance, team leadership, hospitality, service culture, customer service, property management, hotel management
  • Experience: 4 years experience in the guest services, front desk, housekeeping, or related professional area.
  • Type: Full Time
  • Salary: $63,000 to $77,000 annually

AccorHotel

Spa Concierge

Boston

  • Skills: guest experience, check in, check out, payment transactions, telephone reservations, guest satisfaction, clean and free of clutter, scheduling reservations, upsell treatments, retail recommendations

Simon

Customer Service/Sales Agent

Quincy

  • Skills: customer service, sales agent, Simon Gift Card, financial management, cash handling, guest inquiries, tourism initiatives, team meetings, professional appearance, flexible schedule
  • Experience: 1-2 years of customer service or sales background
  • Type: Temporary
  • Salary: $14.24 - $21.34 per hour

Dental365

Dental365 is reshaping the way patients experience dental care. We are a leading dental organization focused on enhancing patient experiences, driven by a team…

Front Desk Coordinator

Woonsocket

  • Skills: Front Desk Coordinator, Patient Experience, Insurance Eligibility, Appointment Management, Dental Records, Co-payments, Billing Inquiries, Interpersonal Skills, Organizational Skills, Team Support
  • Experience: 3+ years of dental experience with insurance and treatment planning preferred.
  • Type: Full-time