Schrödinger
Schrödinger is focused on improving human health and quality of life through the development, distribution, and application of advanced computational methods.
Customer Success Manager
Cambridge
- Skills: Customer Success, LiveDesign implementation, pharmaceutical drug discovery, compounded chemistry, cheminformatics, project management, collaborative therapeutic design, user success, product roadmap, enterprise software technology
- Level: mid
- Type: full_time
Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…
Services Engagement Manager (SEM)
Boston
- Skills: customer success, commercial product implementation, scoping and planning, sales cycle, solution expert, customer engagements, travel requirements, remote work, life sciences, SaaS industry
- Level: mid
- Type: full_time
Paperless Parts
Paperless Parts provides the manufacturing industry with a SaaS platform that empowers the next generation of manufacturers to join the digital age.
Strategic Customer Success Manager
Boston
- Skills: Customer Success, Enterprise Customers, ROI, Stakeholder Engagement, Relationship Management, Technical Advisor, Retention, Strategic Relationships, Manufacturing Processes, Product Adoption
- Level: mid
- Type: full_time
TELUS Digital
An award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, offering transformative c…
Client Success Director - Digital Healthcare
Boston
- Skills: digital healthcare, client success, strategy, partnership, revenue generation, relationship management, innovation, agile methods, stakeholder management, transformation
- Level: mid
- Type: full_time
Axon
At Axon, we’re on a mission to protect life and build a safer, more connected world through innovative technology. Our Enterprise segment is one of our fastest…
Senior Customer Success Manager, Enterprise
Boston
- Skills: Customer Success, Client Engagement, Adoption Metrics, Strategic Relationships, Cross-Functional Collaboration, Project Management, Enterprise Customers, Mentoring, Data-Driven Strategies, Product Innovation
- Level: mid
- Type: full_time
Similarweb
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data a…
Customer Success Manager, SMB
Burlington
- Skills: Customer Success, Account Management, SaaS, Retention, Upsell, Engagement, Revenue Growth, Market Intelligence, Digital Marketing, Collaboration
- Level: mid
- Type: full_time
Lumafield
Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to shipp…
Customer Success Manager
Boston
- Skills: Customer Success Manager, CT scanning, manufacturing, customer strategy, technical depth, business value, stakeholders, revenue growth, account advocacy, technical success
- Level: mid
- Type: full_time
Crunchtime
Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and l…
Chief Customer Officer
Boston
- Skills: customer strategy, customer success, customer retention, analytics, project delivery, relationship-building, cross-functional teams, operational execution, software, foodservice
- Level: senior
- Type: full_time
Flywire
Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B…
Enterprise Client Success Manager
Boston
- Skills: Customer Success, Project Management, Salesforce, Implementation, Analytics, Training, Customer Relationships, SaaS, Retention, Problem Resolution
- Level: mid
- Type: full_time
Clasp
Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and re…
Partner Relationship Manager
Boston
- Skills: partner onboarding, performance optimization, relationship-building, collaboration, education financing, workforce development, customer success, strategic planning, stakeholder management, cross-functional initiatives
- Level: mid
- Type: full_time
Liberate Innovations Inc.
Liberate Innovations Inc. is a Series-A funded AI company focused on revolutionizing the insurance industry through advanced technology solutions.
AI Customer Success Manager
Boston
- Skills: customer success, AI solutions, insurance industry, technical onboarding, value-focused reviews, customer health metrics, renewals, expansion strategies, relationship management, B2B SaaS
- Level: mid
- Type: full_time
Topsort
At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean ad…
Customer Success Team Lead
Somerville
- Skills: Customer Success, Account Management, Post-Sales Process, Revenue Delivery, Team Leadership, Client Engagement, Analytical Skills, Advertising Industry, Startup Environment, Collaboration
- Level: senior
- Type: full_time
SmartBear
At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear AP…
Customer Success Manager
Somerville
- Skills: Customer Success, Account Management, software, product adoption, software development, stakeholders, analytical skills, cross-functional teams, data-driven, customer engagement
- Level: mid
- Type: full_time
Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Practice Manager
Boston
- Skills: Quality Cloud, SaaS, implementation, customer success, operational excellence, leadership, cross-function teams, positive environment, innovation, collateral
- Level: mid
- Type: other
Freshworks
Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience fo…
Lead - Customer Success
Boston
- Skills: Customer Success, ITSM solutions, Enterprise accounts, Technical adoption, Product adoption, Business value, Customer engagement, SaaS functionality, Account strategy, Cross-group collaboration
- Level: mid
- Type: other
Protex AI
At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that re…
Technical Customer Success Manager
Boston
- Skills: AI, computer vision, B2B SaaS, client success, technical account management, project management, enterprise accounts, technical problem-solving, SaaS architecture, EHS trends
- Level: senior
- Type: full_time
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Senior Manager of the Renewals CoE
Waltham
- Skills: Renewals, Sales enablement, SaaS, Operational excellence, Customer success, Cross-functional collaboration, Product migration, Initiatives, Business judgment, Growth mindset
- Level: senior
- Type: full_time
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Customer Success Manager
Boston
- Skills: Customer Success, Relationship Management, Onboarding, Up-selling, Cross Selling, Usage Trends, Collaboration, Contract Negotiation, SaaS, Tech Solutions
- Level: mid
- Type: full_time
Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…
Practice Manager
Boston
- Skills: SaaS, RTSM, implementation, customer success, team leadership, professional services, life sciences, flexibility, cloud solutions, trial supply management
- Level: mid
- Type: full_time
Starburst
Starburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation.
Senior Director, Customer Support
Boston
- Skills: customer support, technical support, B2B SaaS, strategic planning, global teams, KPIs, operational excellence, monetization strategy, ITIL, Zendesk
- Level: senior
- Type: full_time