32 Customer Operations jobs in Boston.

Hiring now: Sales System Analyst @ Datadog, Sr Prod Mgr Vault Crm @ Veeva Syst, Relationship Mgr @ Simply Bus, Sr Salesforce Admin @ Later, Deliverability Strategist @ Klaviyo, Sr Prod Mgr @ Lightspeed, Sales Ops Spec @ Skedda, Consumption Lead Data Clo @ Salesforce, Sr Biz Systems Analyst @ Axon, Solutions Delivery Mgr @ Benchling.Explore more at jobswithgpt.com.

🔥 Skills

CRM (9) Salesforce (6) customer success (5) automation (4) SaaS (4) collaboration (4) Sales Operations (4) pipeline analysis (4) AI integration (4) user acceptance testing (3)

đź“Ť Locations

Boston (22) Waltham (6) Cambridge (2) Framingham (2)
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Datadog

Sales System Analyst Boston
Skills & Focus: Salesforce, CRM, automation solutions, user acceptance testing, data management, stakeholder engagement, business process optimization, opportunity-to-close cycle, technical solutions, collaborative environment
About the Company: Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We enable digital transformation, cloud migration, and infrastruc…
Experience: 2-3 years
Salary: $70,000 — $95,000 USD
Type: Full-time
Benefits: Generous and competitive benefits package, new hire stock equity (RSUs), employee stock purchase plan, continuous caree…

Veeva Systems

Senior Product Manager, Vault CRM Boston
Skills & Focus: CRM solution, product roadmaps, product specifications, Account Management, Interaction Planning, Interaction Recording, Sampling, Surveys, Next Best Actions, Order Management
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…

Simply Business

Relationship Manager Boston
Skills & Focus: Relationship Management, Insurance Carriers, Collaboration, Customer Experience, Data Analysis, Product Development, Negotiation, Compliance Audits, Stakeholder Engagement, Business Development
About the Company: Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. We’re doing …
Type: Full-time

Later

Senior Salesforce Administrator Boston
Skills & Focus: Salesforce, Sales Cloud, Service Cloud, automation, configuration, permissions management, integration, data quality, troubleshooting, documentation
About the Company: Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Followi…
Experience: 5+ years of experience as Salesforce Admin with Sales Cloud and Service Cloud experience.
Salary: $97,000 - $107,000 USD
Type: Full-time
Benefits: Eligible to participate in various benefits plans as part of overall compensation package.

Veeva Systems

Senior Consultant – Site Solutions Boston
Skills & Focus: consulting, customer success, clinical research, life sciences, enterprise software, implementation, stakeholder management, SaaS, HubSpot, automation
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…
Experience: 5+ years of experience in enterprise software implementation in the life sciences, healthcare, or relevant fields.
Salary: $80,000 - $200,000
Type: Full-time
Benefits: Medical, dental, vision, and basic life insurance, Flexible PTO and company paid holidays, Retirement programs, 1% char…
Consultant Boston
Skills & Focus: AI, CRM, customer success, implementation, post-implementation, consultants, life sciences, productivity, technology, team players
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…
Type: Full-time

Klaviyo

Deliverability Strategist Boston
Skills & Focus: email deliverability, consultative strategies, customer-facing, analytics, performance metrics, email regulations, DNS, spam traps, bounce handling, technical writing
About the Company: We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology …
Experience: 2-3 years of work experience in an analytic, data-driven email deliverability role
Salary: $84,000 - $126,000 USD
Benefits: Medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time of…

Later

Onboarding Implementation Specialist Boston
Skills & Focus: Onboarding, Implementation, SaaS, Customer Support, Project Management, Communication, Customer Satisfaction, Technical Aptitude, Collaboration, Influencer Marketing
About the Company: Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Followi…
Experience: 5+ years of experience in a similar role within a SaaS company or related field
Salary: $70,000 - $76,000
Type: Hybrid
Benefits: All permanent team members are granted stock options and are eligible to participate in various benefits plans as part …

Lightspeed

Senior Product Manager Boston
Skills & Focus: data integration, purchase orders, API integration, supply chain, cross-functional, Agile, problem-solving, collaboration, documentation, KPI tracking
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Salary: 170,000 - 186,000 USD
Type: Full-time
Benefits: Remote with limited travel required to headquarters in Montreal; Lightspeed equity scheme; Flexible paid time off polic…

Skedda

Sales Operations Specialist Boston
Skills & Focus: Sales Process Optimization, CRM & Data Management, Reporting & Analytics, Forecasting, Pipeline Management, Sales Enablement Support, Compensation, Cross-Functional Collaboration, B2B SaaS, Sales methodologies
About the Company: Skedda is a leading global workplace management platform dedicated to streamlining desk and room reservations and scheduling. We serve over 7,000 customers and…
Experience: 2+ years of experience in sales operations, revenue operations, or a similar role in a B2B SaaS environment
Type: Full-time
Benefits: Competitive salary, benefits package, and paid time off; Flexible schedule; Creative and collaborative work environment…

Klaviyo

Marketing Systems Developer (GTM/Salesforce) Boston
Skills & Focus: Marketing Automation, Salesforce, Data Integrity, Lead Management, Campaign Tracking, Cross-Functional Collaboration, Technical Solutions, Data Pipelines, Reporting Dashboards, Integrations
About the Company: Klaviyo is a leading marketing automation platform that empowers businesses to connect with their customers and drive revenue through personalized and data-dri…
Experience: 3 years experience as Salesforce developer/admin, 2 years+ as Marketing Automation developer/admin
Salary: $116,000 — $174,000 USD
Type: Full-time
Benefits: Medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time of…

Salesforce

Consumption Lead, Data Cloud & Agentforce Boston
Skills & Focus: Data Cloud, Agentforce, customer success, AI, CRM, Data Architecture, Analytics, technical relationships, integration patterns, customer outcomes
About the Company: Salesforce is focused on delivering customer success with Data + AI + CRM + Trust as part of the Customer 360 Platform.
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
Salary: $143,850 - $261,170
Type: Full-time
Benefits: World-class enablement and on-demand training, exposure to executive thought leaders, clear path to promotion, weekly 1…

Axon

Sr Business Systems Analyst Boston
Skills & Focus: Salesforce, automation, optimization, enterprise systems, data integration, troubleshooting, testing, validation, user training, digital transformation
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 3+ years experience in a Salesforce business systems analyst, systems administration or development role.
Salary: USD 103,500 - USD 165,600
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…

Datadog

Senior Sales System Analyst Boston
Skills & Focus: Salesforce, CRM, CPQ, user acceptance testing, process optimization, data integration, SaaS, Cloud, team collaboration, project management
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 5+ years of direct experience working with Salesforce administration; 2+ years of experience with Flows; 2+ years of experience with Github for deployment.
Salary: $95,000 — $125,000 USD
Type: Full-time
Benefits: Generous and competitive benefits package, new hire stock equity (RSUs), employee stock purchase plan, continuous caree…

Benchling

Solutions Delivery Manager Boston
Skills & Focus: scientific use cases, solutions delivery, customer experience, cross-functional collaboration, solution assets, best practices, product insights, training and education, customer engagement, problem solving
About the Company: Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development o…
Experience: 4+ years experience in a relevant scientific domain, 2+ years experience in implementing and solution development with Benchling
Salary: $149,623 - $202,431
Type: Full-time
Benefits: Competitive total rewards package, medical, dental, and vision plans, fertility healthcare benefits, four months of ful…

Wellist

Head of Directory Operations Boston
Skills & Focus: operations, directory, vendor onboarding, data management, process improvement, call center, team leadership, taxonomy, client projects, KPI tracking
About the Company: Wellist is a mission-driven digital health company leading the way in revolutionizing how employers enhance employee well-being while reducing costs. Our innov…
Experience: 7+ years in operations, project management, or data-focused leadership roles
Benefits: Excellent medical and dental insurance coverage, life & disability insurance, up to 3 weeks of PTO and a generous paren…

Paperless Parts

Technical Implementation Specialist Boston
Skills & Focus: SaaS platform, Technical Implementation, Project management, Customer Success, Python, Pricing Configuration, Integrations, Manufacturing processes, Excel, Problem-solving
About the Company: Paperless Parts provides the manufacturing industry with a SaaS platform that empowers the next generation of manufacturers to join the digital age. It focuses…
Experience: Relevant work, education, or hands-on development experience
Type: Full-time
Benefits: 100% coverage of health, dental, and vision for you and your dependents, competitive compensation, unlimited PTO, 13+ p…

Mirakl

Junior Solution Consultant Boston
Skills & Focus: eCommerce, consulting, product management, RESTful API, data-interchange formats, JSON, XML, GraphQL, customer-facing, problem solving
About the Company: Mirakl is the global leader in platform business innovation, providing enterprises with solutions to drive growth and efficiency in their online business. Head…

Blink

Implementation Team Lead Boston
Skills & Focus: implementation, team management, project management, B2B software, customer experience, stakeholder management, SaaS, change management, cross-functional collaboration, enterprise solutions
About the Company: Blink has built an unparalleled employee super-app to achieve our mission of closing this digital divide and enable distributed organizations to reconnect thei…
Experience: 8+ years
Salary: Competitive salary
Type: Full-time
Benefits: Generous equity allocations, 401(k) plan, private health insurance, a supportive work environment.

Resource Innovations

Customer Service and Rebate Processing Manager Boston
Skills & Focus: customer service, team management, incentive fulfillment, KPI tracking, problem resolution, technology solutions, client management, project management, business development, performance management
About the Company: Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expandi…
Experience: 4+ years supervisory experience and 3+ years Project/Program Management experience
Benefits: Resource Innovations offers competitive salaries based on candidate's qualifications, three weeks paid vacation per yea…

Memfault

Enterprise Customer Success Manager Boston
Skills & Focus: customer success, enterprise, hardware, IoT, monitor, debug, update, cross department, business outcomes, value
About the Company: Memfault is the first observability platform purpose-built for hardware and IoT devices. Our platform empowers embedded engineering teams to monitor, debug, an…

Veeva Systems

Program Manager - Link Workflow Boston
Skills & Focus: program manager, life sciences, KOL engagement, CRM configuration, API integration, project execution, customer success, strategic relationships, deployment, governance
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Experience: 5+ years serving life sciences companies
Salary: $90,000 - $150,000
Type: Full-time
Benefits: Medical, dental, vision, and basic life insurance; Flexible PTO and company paid holidays; Retirement programs; 1% char…

Datadog

Sales System Analyst Cambridge
Skills & Focus: Salesforce, CRM, Lead-to-Opportunity, automation, user acceptance testing, documentation, business processes, stakeholders, data, cloud
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 2-3 years experience in Salesforce, including any combination of configuration and development, flow automation, user management, and report generation.
Salary: $70,000 — $95,000 USD
Type: Full-time
Benefits: Generous and competitive benefits package, new hire stock equity (RSUs) and employee stock purchase plan, continuous ca…

Google

Pursuit Lead, Google Cloud Consulting Cambridge
Skills & Focus: customer adoption, implementation strategies, Google Cloud, customer use cases, operational excellence, collaboration, business relationships, Professional Services, forecasts management, Statements of Work
About the Company: Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Goo…
Experience: 8 years of experience in customer-facing roles
Salary: $137,000-$200,000 + bonus + equity + benefits
Type: Full-time
Benefits: Includes bonus, equity, and other benefits

Definitive Healthcare

CRM Data Specialist Framingham
Skills & Focus: sales, CRM, data, leads, marketing, data quality, Excel, Salesforce.com, data-cleansing, analysis
About the Company: At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence.
Experience: Experience or interest in sales or sales operations
Type: Full-time
Benefits: Competitive benefits package including great healthcare benefits and a 401(k) match

Staples, Inc.

Digital Sales Associate Framingham
Skills & Focus: digital sales, customer experience, CRM tools, outbound digital touchpoints, customer growth, market share, problem-solving, technology adoption, sales funnel, collaboration
About the Company: Staples is business to business, committed to understanding customers and using best-in-class sales tools and technology to find solutions. We focus on career …
Experience: 2+ years in digital sales, marketing, or customer-facing roles
Type: On-site
Benefits: Inclusive culture, flexible PTO (22 days), holiday schedule (7 paid holidays), online/retail discounts, 401(k) match, w…

Qlik

Global MarTech Trial Operations Analyst Waltham
Skills & Focus: lead management, marketing automation, CRM, data synchronization, data audits, trial workflows, email nurture automations, cross-functional collaboration, technical challenges, marketing technologies
About the Company: A Gartner® Magic Quadrant™ Leader for 15 years, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving …
Experience: Experience with B2B SaaS, Trial processes and customer lifecycle marketing
Salary: $82,910.00 - $103,630.00
Type: Hybrid Remote
Benefits: Qlik offers a comprehensive benefits package including career progression pathways, mentoring programs, and participati…

Servicenow

Sales Operations Analyst Waltham
Skills & Focus: Sales Operations, forecasting, pipeline analysis, customer licensing, pricing solutions, Order Management, CRM system, AI integration, fast paced environment, team player
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Experience: 2-4 years of proven experience of Sales Operations in a software sales organization
Sales Operations Analyst Waltham
Skills & Focus: Sales Operations, CRM, forecasting, pipeline analysis, revenue opportunities, pricing solutions, customer licensing compliance, team player, communication, AI integration
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intel…
Experience: 2-4 years of proven experience of Sales Operations in a software sales organization.
Type: Full-time
Sales Operations Analyst Waltham
Skills & Focus: Sales Operations, AI integration, pipeline analysis, forecast accuracy, revenue opportunities, pricing solutions, customer licensing, CRM system, organization, communication
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.
Experience: 2-4 years of proven experience in Sales Operations in a software sales organization
Type: Full-time

Qlik

Global MarTech Trial Operations Analyst Waltham
Skills & Focus: lead management, MarTech, data synchronization, automated workflows, CRM, marketing automation, data audits, collaboration, B2B SaaS, customer lifecycle marketing
About the Company: A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.…
Salary: $82,910.00 - $103,630.00
Type: Hybrid
Benefits: Comprehensive benefits package, career progression pathways, mentoring programs.

Servicenow

Sales Operations Analyst Waltham
Skills & Focus: Sales Operations, forecasting, pipeline analysis, licensing compliance, CRM system, customer need, pricing policies, Order Management, sales automation, AI integration
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Experience: 2-4 years of proven experience of Sales Operations in a software sales organization