Last updated: 2025-06-06

29 Technical And Product Support jobs in Bogotá.

Hiring now: Customer Support Specialist @ Hostinger, Customer Process Manager @ Expeditors, Technical Account Manager 3 @ Twilio, Advanced Technical Solutions Consultant @ Visa, Customer Service Agent @ Sezzle, Technical Support Engineer @ Insider, Technical Support Manager @ Deuna, Customer Support Coordinator @ Masabi, Clinical Support Specialist I @ Align Tech, L2 Technical Support Consultant @ Supportyou. Explore more at at jobswithgpt.com

🔥 Skills

Technical Support (9) Collaboration (5) technical support (4) Customer Experience (4) Troubleshooting (4) Innovation (4) customer support (3) Zendesk (3) Technical Account Manager (2) troubleshoot (2)

📍 Locations

Bogotá (24)

Hostinger

Hostinger is a rapidly growing company helping over 3 million customers in 150 countries with launching their e-shops, blogs, portfolios, businesses, and passi…

Customer Support Specialist

Bogotá

  • Skills: Customer support, Technical troubleshooting, Web hosting, AI-powered systems, Communication skills, SaaS environments, Content management platforms, Domain management, Performance optimization, Customer experience
  • Experience: Experience in customer support in tech or SaaS environments, ideally through live chat, with a track record of delivering exceptional, customer-focused solutions.
  • Type: Full-time

Expeditors

Customer Process Manager

Bogotá

  • Skills: Customer service, Key Performance Indicators (KPI), Process improvement, Collaboration, Reporting tools, Billing, Claims resolution, Root Cause Analysis (CAPA), SOP management, EDI management
  • Type: Full-time

Twilio

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesse…

Technical Account Manager 3

Bogotá

  • Skills: Technical Account Manager, customer issues, RESTful technology, cloud solutions, troubleshoot, network connectivity, customer feedback, telecom, VOIP, WebRTC
  • Experience: 5+ years of relevant experience

Visa

Advanced Technical Solutions Consultant

Bogotá

  • Skills: technical support, escalations, data analysis, customer implementation, risk solutions, client interaction, automation tools, incident management, fraud expertise, process improvements
  • Type: Hybrid

Sezzle

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with s…

Customer Service Agent

Bogotá

  • Skills: customer support, problem solving, communication skills, troubleshooting, customer success, interpersonal skills, technical instructions, Zendesk, LiveAgent, Jira
  • Experience: 3+ years of customer support experience

Insider

Insider is a B2B SaaS company that drives growth for its clients around the world. It offers marketers a single platform to deliver unique experiences per pers…

Technical Support Engineer

Bogotá

  • Skills: Technical Support, Customer Experience, Troubleshooting, Problem solving, Operational Excellence, Partner queries, Feedback, SLA, Product team, Innovative products

DEUNA

We are a rapidly growing startup that simplifies global payments and powers next generation commerce in a single platform. With our products we've consolidated…

Technical Support Manager

Bogotá

  • Skills: Technical Support, Ticketing Platforms, JIRA, Zendesk, Automation, ITIL, Crisis Management, Client Relationships, Process Improvement, Performance KPIs
  • Experience: 3-5 years of technical support experience, preferably in technology or fintech.
  • Type: Full-time

Masabi

Masabi provides ticketing and fare-collection platforms for transportation agencies and partners.

Customer Support Coordinator

Bogotá

  • Skills: customer support, technical issues, incident management, troubleshooting, communication, SLA performance, product management, support requests, hardware, reference materials

Sezzle

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with s…

Technical Support Engineer (T2)

Bogotá

  • Skills: technical support, escalation, product expertise, SQL proficiency, FinTech, payment processing, stakeholders, documentation, customer experience, communication
  • Experience: 2+ years of experience directly working in technical support

Twilio

Twilio is shaping the future of communications, empowering millions of developers worldwide to craft personalized customer experiences with innovative solution…

Technical Account Manager

Bogotá

  • Skills: Technical Support, APIs, Troubleshooting, Cloud Solutions, Customer Experience, Network Connectivity, Telecoms, VOIP, WebRTC, SIP
  • Experience: 4 to 6+ years of relevant experience
  • Type: Full-time

Align Technology

Align Technology is a global community of game-changers and smart team players, united by the belief in the power of a smile. The company is dedicated to trans…

Clinical Support Specialist I

Bogotá

  • Skills: Clinical Support, Customer Service, Communication Skills, Health Programs, Employee Development, Diversity, Collaboration, Innovation, Technology, Patient Care
  • Type: Contract
  • Salary: $32,377,529 - $55,780,255 / year

SupportYourApp

SupportYourApp is a Support-as-a-Service company providing secure technical, customer support, and CX services for tech companies globally since 2010. They ope…

L2 Technical Support Consultant

Bogotá

  • Skills: Support Calls, Bug Troubleshooting, QA Mindset, Customer Service, Technical Support, Web Testing, Documentation, Feedback Log, Issue Reproduction, Technical Troubleshooting
  • Experience: Over 2 years of experience in .NET Core MVC Framework
  • Type: Full-time
  • Salary: In USD, bonuses for referrals, and compensation details are provided.

Visa

Visa is a global payments technology company that facilitates electronic funds transfers worldwide, enabling digital commerce and financial solutions.

Application Support Specialist

Bogotá

  • Skills: Microsoft Dynamics 365, support, troubleshoot, system performance, user issues, escalate, monitoring, documentation, training, customer satisfaction
  • Experience: Level 2 support experience

Coupa

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI i…

Technical Support Engineer

Bogotá

  • Skills: cloud-based platform, enterprise customers, technical support, global team, AI, spend management, customer expectations, best practices, technical acumen, support

SupportYourApp

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work…

Customer Support Consultant

Bogotá

  • Skills: customer support, multilingual environment, remote work, SaaS, CRM systems, live chats, email support, crypto finance, analytical skills, KPI
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': 'USD'}

One Sutherland

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an envi…

Technical Account Manager

Bogotá

  • Skills: Technical Account Manager, customer success, NICE Solutions, escalation management, technical support, relationship management, problem resolution, root cause analysis, service delivery, hybrid position
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Scotiabank

Scotiabank is a financial services company that provides a diverse range of banking products and services.

Support Engineer Specialist

Bogotá

  • Skills: Compliance, Application Support, Banking, Business Analysis, Java, Python, SQL, Data Mapping, Risk Management, Technical Troubleshooting
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}