24 Technical And Product Support jobs in Bogotá.

Hiring now: Associate Help Desk Analy @ Visa, Biz Solutions Support Spe @ Scotiabank, Customer Support Personne @ Sutherland, Customer Process Mgr @ Expeditors, Global Support Spec @ Anthology, Analytics Support Spec @ Nielseniq, Technical Support Partner @ Payjoy, Technical Account Mgr 3 @ Twilio, Technical Support Rep @ Peek, Customer Support Spec @ Hostinger.Explore more at jobswithgpt.com.

🔥 Skills

troubleshooting (8) Communication skills (5) customer satisfaction (4) Zendesk (4) technical support (4) customer support (4) communication skills (4) Customer support (4) Technical troubleshooting (4) Web hosting (4)

📍 Locations

Bogotá (24)
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Visa

Associate Help Desk Analyst Bogotá
Skills & Focus: end user support, incident management, customer satisfaction, ticketing tool, troubleshooting, service desk, problem management, knowledge base, performance goals, continuous improvement
About the Company: Visa Corporate IT (CIT) group has embarked on a major transformation journey. We are transforming ourselves into a true engineering organization where we put c…
Type: Hybrid

Scotiabank

Business Solutions Support Specialist Bogotá
Skills & Focus: customer data, troubleshoot, production incidents, application support, SQL, ETL, Java, scripting, incident management, communication
About the Company: Scotiabank is a financial institution that offers a variety of banking services. ScotiaTech is a business unit within ScotiaGBS, focused on supporting technolo…
Experience: 3+ years of experience in any ETL platform, Application Support, Log Monitoring, Debugging, and Incident Management.
Benefits: Inclusive, positive work environment, competitive benefits.

Visa

Application Support Specialist Bogotá
Skills & Focus: Application Support, Contact Center, Genesys, Technical Support, Maintenance, Operations Support, Telecom Coordination, User Communication, Platform Security, Problem Resolution
About the Company: Visa Corporate IT (CIT) group is undergoing a major transformation to become a true engineering organization, prioritizing customer experience and end-user sup…
Experience: L2 level support experience
Type: Hybrid

Sutherland

Customer Support Personnel Bogotá
Skills & Focus: Customer Support, Problem-solving, Communication, Customer Experience, Zendesk, Jira, Confluence, Salesforce, Empathy, Innovation

Expeditors

Customer Process Manager Bogotá
Skills & Focus: Customer service, Key Performance Indicators (KPI), Process improvement, Collaboration, Reporting tools, Billing, Claims resolution, Root Cause Analysis (CAPA), SOP management, EDI management
Type: Full-time

Scotiabank

Support Engineer Specialist Bogotá
Skills & Focus: technology support, Customer focused, system troubleshooting, business analysis, data mappings, regulatory programs, software integration, Java, Python, SQL
About the Company: Scotiabank is a leading bank in the Americas, providing a wide range of financial products and services. It values creating and maintaining an inclusive and ac…
Experience: 4+ years of technical experience
Type: Hybrid
Benefits: Competitive benefits, inclusive and positive work environment.

Anthology

Global Support Specialist Bogotá
Skills & Focus: client support, technical support, LMS, Blackboard, CRM, database management, troubleshooting, customer satisfaction, Knowledge Base, communication
About the Company: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empow…
Experience: At least 2 years of experience in a client-facing enterprise product support environment
Global Support Specialist Bogotá
Skills & Focus: Technical support, Client management, CRM, Troubleshooting, Database management, Communication skills, Problem-solving, Application technologies, Enterprise applications, Knowledge Base
About the Company: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empow…
Experience: At least 2 years of experience in a client-facing enterprise product support environment.

Visa

Customer Service Team Lead Bogotá
Skills & Focus: Customer Service, Employee Engagement, Coaching, Mentoring, Performance Management, Issue Resolution, Data-driven Decision Making, Technical Aptitude, Collaboration, Process Improvement
Type: Hybrid

Sutherland

Customer Support Personnel Bogotá
Skills & Focus: customer support, communication, problem-solving, customer experience, Zendesk, Jira, Confluence, Salesforce, empathy, innovation

Nielseniq

Analytics Support Specialist Bogotá
Skills & Focus: debugging, technical support, service requests, incident resolution, troubleshooting, communication skills, documentation, standard operating procedures, customer issues, collaboration
Analytics Support Specialist Bogotá
Skills & Focus: Debugging, Technical Support, Service Requests, Technical Incidents, Troubleshooting, Documenting, SLA, Operations, Client Services, Technical Skills

Payjoy

Technical Support Partner Bogotá
Skills & Focus: technical assistance, customer support, technical issues, customer experience, cross-functional teams, product testing, problem resolution, customer service, software troubleshooting, collaboration
About the Company: PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success…

Twilio

Technical Account Manager 3 Bogotá
Skills & Focus: Technical Account Manager, customer issues, RESTful technology, cloud solutions, troubleshoot, network connectivity, customer feedback, telecom, VOIP, WebRTC
About the Company: At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesse…
Experience: 5+ years of relevant experience
Benefits: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave…

Anthology

Global Support Specialist Bogotá
Skills & Focus: technical support, CRM, customer satisfaction, database management, troubleshooting, client-facing, web applications, communication skills, problem-solving, collaboration
About the Company: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empow…
Experience: At least 2 years of experience in a client-facing enterprise product support environment

Visa

Analyst, Technical Solutions Bogotá
Skills & Focus: technical point of contact, solution integration, client support, implementation project, technical troubleshooting, merchant onboarding, product enhancement, process improvements, supporting processes, subject matter expertise

Peek

Technical Support Representative Bogotá
Skills & Focus: technical support, customer service, SaaS, troubleshooting, Zendesk, communication skills, problem-solving, customer satisfaction, remote work, team meetings
About the Company: Peek.com combines powerful business software with an award-winning marketplace for consumers to book experiences like wine tours, watersports, skydiving, and a…
Experience: 2+ years of experience in customer service and/or technical support
Salary: $4.850.000
Type: Full-time
Benefits: Full health care, dental, and vision plans, paid parental leave, company recharge at the end of the year, and significa…

Hostinger

Customer Support Specialist Bogotá
Skills & Focus: Customer support, Technical troubleshooting, Web hosting, AI-powered systems, Communication skills, SaaS environments, Content management platforms, Domain management, Performance optimization, Customer experience
About the Company: Hostinger is a rapidly growing company helping over 3 million customers in 150 countries with launching their e-shops, blogs, portfolios, businesses, and passi…
Experience: Experience in customer support in tech or SaaS environments, ideally through live chat, with a track record of delivering exceptional, customer-focused solutions.
Type: Full-time
Benefits: 360 Growth, Freedom & Responsibility, Wellness Simplified, Work Hard, Party Hard
Customer Support Specialist Bogotá
Skills & Focus: Customer support, Technical troubleshooting, Web hosting, AI-powered systems, Communication skills, SaaS environments, Content management platforms, Domain management, Performance optimization, Customer experience
About the Company: Hostinger is a rapidly growing company helping over 3 million customers in 150 countries with launching their e-shops, blogs, portfolios, businesses, and passi…
Experience: Experience in customer support in tech or SaaS environments, ideally through live chat, with a track record of delivering exceptional, customer-focused solutions.
Type: Full-time
Benefits: 360 Growth, Freedom & Responsibility, Wellness Simplified, Work Hard, Party Hard
Customer Support Specialist Bogotá
Skills & Focus: Customer support, Technical troubleshooting, Web hosting, AI-powered systems, Communication skills, SaaS environments, Content management platforms, Domain management, Performance optimization, Customer experience
About the Company: Hostinger is a rapidly growing company helping over 3 million customers in 150 countries with launching their e-shops, blogs, portfolios, businesses, and passi…
Experience: Experience in customer support in tech or SaaS environments, ideally through live chat, with a track record of delivering exceptional, customer-focused solutions.
Type: Full-time
Benefits: 360 Growth, Freedom & Responsibility, Wellness Simplified, Work Hard, Party Hard

Coupa

Associate Solution Architect, Support Bogotá
Skills & Focus: Solution Architect, Supply Chain Support, incident resolution, product offerings, delivery teams, troubleshooting, escalation, technical accuracy, service level targets, customer support
About the Company: Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI i…
Benefits: Pioneering technology, collaborative culture, global impact.

Sezzle

Customer Service Agent Bogotá
Skills & Focus: customer support, problem solving, communication skills, troubleshooting, customer success, interpersonal skills, technical instructions, Zendesk, LiveAgent, Jira
About the Company: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with s…
Experience: 3+ years of customer support experience

Flyr

Application Support Specialist Bogotá
Skills & Focus: Application Support, IT airline industry, technical issues, incident management, troubleshooting, Agile methodologies, API knowledge, CI/CD, GIT, performance improvement
About the Company: FLYR is a technology company that unlocks freedom to innovate for the travel industry – eliminating legacy constraints to enable real-time decision making and …
Experience: 2+ years of overall experience in IT
Type: Indefinite-term contract
Benefits: Indefinite-term contract, Private Medical Insurance, Sodexo Food vouchers, Bonus for extralegal transport, 22 days of v…