13 Operations Manager jobs in Bogotá.

Hiring now: Prod Ops @ Nubank, Customer Service Mgr @ Kaizen Gam, Contact Center Ops Strate @ Cabify, Employee Services Team Le @ Scotiabank, Mgr Service Delivery @ Broadvoice, Service Owner @ Visa, Mgr Of Ops Control Room @ Arrise.Explore more at jobswithgpt.com.

🔥 Skills

Team Development (5) Customer Service Management (4) Lean Six Sigma Methodology (4) Strategic Planning (4) Performance Monitoring (4) Project Allocation (4) Operational Analysis (4) Recruitment Processes (4) Customer Service Trends (4) Interpersonal Skills (4)

📍 Locations

Bogotá (13)
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Nubank

Product Operations Bogotá
Skills & Focus: data analysis, stakeholder engagement, communications, business performance, product improvement, strategy, KPI tracking, operations monitoring, project leadership, multidisciplinary collaboration
About the Company: Nubank was founded in 2012 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and excellent c…
Experience: Bachelor's degree or equivalent practical experience
Benefits: Equity at Nubank, Health insurance, Vacations of 17 workdays, 2 Family days per year, NuLanguage - Language learning pr…
Product Operations Associate Manager - BPO Bogotá
Skills & Focus: Product Operations, Project Management, Customer Service OKRs, Data Analysis, BPO Management, Stakeholder Management, Outsourcing Vendors, Multidisciplinary Teams, Performance Management, Governance
About the Company: Nubank is one of the world's largest digital financial services platforms, with around 54 million customers in Brazil, Mexico and Colombia. As one of the world…
Experience: 7+ years of experience in similar roles
Type: Full-time
Benefits: Equity at Nubank, Health insurance, Vacations of 17 workdays, 2 Family days per year, NuLanguage - Language learning pr…

Kaizen Gaming

Customer Service Manager Bogotá
Skills & Focus: Customer Service Management, Lean Six Sigma Methodology, Team Development, Strategic Planning, Performance Monitoring, Project Allocation, Operational Analysis, Recruitment Processes, Customer Service Trends, Interpersonal Skills
About the Company: Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets. We aim to leverage cutting-edge techno…
Experience: At least 5 years of experience in a relative position in customer service management
Salary: Competitive salary package and bonus scheme
Benefits: Health insurance for you and your family; Monthly meal allowance; Developmental 360° feedback framework; Unlimited acce…
Customer Service Manager Bogotá
Skills & Focus: Customer Service Management, Lean Six Sigma Methodology, Team Development, Strategic Planning, Performance Monitoring, Project Allocation, Operational Analysis, Recruitment Processes, Customer Service Trends, Interpersonal Skills
About the Company: Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets. We aim to leverage cutting-edge techno…
Experience: At least 5 years of experience in a relative position in customer service management
Salary: Competitive salary package and bonus scheme
Benefits: Health insurance for you and your family; Monthly meal allowance; Developmental 360° feedback framework; Unlimited acce…
Customer Service Manager Bogotá
Skills & Focus: Customer Service Management, Lean Six Sigma Methodology, Team Development, Strategic Planning, Performance Monitoring, Project Allocation, Operational Analysis, Recruitment Processes, Customer Service Trends, Interpersonal Skills
About the Company: Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets. We aim to leverage cutting-edge techno…
Experience: At least 5 years of experience in a relative position in customer service management
Salary: Competitive salary package and bonus scheme
Benefits: Health insurance for you and your family; Monthly meal allowance; Developmental 360° feedback framework; Unlimited acce…

Nubank

Product Operations Bogotá
Skills & Focus: Product Manager, Business Analyst, Management Advisor, banking integrations, project management, process design, SLA/SLO metrics, stakeholder management, financial services, operational healthiness
About the Company: Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s la…
Experience: 4+ years of experience in similar roles
Type: Full-time
Benefits: Equity at Nubank, Health insurance, Vacations of 17 workdays, NuLanguage - Language learning program, Parental leaves, …
Customer Experience Supervisor Bogotá
Skills & Focus: Customer Service, Operations, People Management, Team Development, Leadership, Proactive, Data-Management, English and Spanish, tNPS Management, Continuous Improvement
About the Company: Nubank is one of the world’s largest digital banking platforms, serving millions of customers across Brazil, Mexico, and Colombia, with a mission to fight comp…
Experience: At least 2-3 years in a similar role
Type: Full-time
Benefits: Equity at Nubank, Health insurance, Vacations of 15 workdays, NuLanguage - Language learning program, Parental leaves

Cabify

Contact Center Operations Strategy Leader Bogotá
Skills & Focus: customer experience, operations management, KPI monitoring, quality control, team management, strategic planning, contingency planning, continuous improvement, communication, performance evaluation
About the Company: Cabify is a technology company focused on improving urban mobility, connecting passengers and drivers with just a push of a button. Founded in 2011, it has bec…

Scotiabank

Employee Services Team Lead Bogotá
Skills & Focus: Employee Services, Human Resources, Customer Service, Training, Management, Compliance, Operations, Escalations, Process Improvement, Team Leadership
About the Company: ScotiaGBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its…
Benefits: competitive benefits

Broadvoice

Manager, Service Delivery Bogotá
Skills & Focus: service delivery, operations management, team management, performance indicators, cross-functional collaboration, health and safety protocols, call center experience, UCaaS, CCaaS, leadership skills
About the Company: At Broadvoice, we believe in more than just work. We’re committed to creating an environment where you can grow, learn, and make an impact while enjoying a bal…
Experience: Proven experience in a leadership role within a similar industry.
Benefits: We support your career journey with clear growth paths, access to learning resources, and mentorship.

Visa

Service Owner Bogotá
Skills & Focus: transformational leadership, service efficiency, continuous improvement, data analytics, problem management, stakeholder management, risk management, compliance, budget management, collaboration

Arrise

Manager of Operations Control Room Bogotá
Skills & Focus: Operations Management, Control Room Operations, Project Management, Data Analysis, Process Improvement, KPI Metrics, Leadership, Team Management, Client Relations, iGaming
Experience: Extensive experience in operations management, including significant exposure to a leadership role
Benefits: Competitive salary, Home & Emergency Medical Assistance Plan, Free daily lunch, Gym, International work environment.